--- title: "SAM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SAM Software - reviews, pricing plans, popular comparisons to other Web Content Management products and more." source_url: "https://www.capterra.com/p/12530/SAM/" page_type: "product" language: "en" --- # SAM Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SAM ## What is SAM? SAM (Simplified Aircraft Maintenance) - is an Easy-to-Use Software suite, designed to make aircraft maintenance time saving and cost effective and provides aircraft operators, CAMO and MROs with all the required functionality. Our solution is cloud based - so no need for local servers and easy access from several locations. The license price is independent on the number of aircrafts - only the concurrent users and the modules used, has an influence. ## What is SAM used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Aviation Maintenance](https://www.capterra.com/aviation-maintenance-software/)[Web Content Management](https://www.capterra.com/web-content-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €300 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SAM?[Manage this product listing](https://www.g2.com/products/sam-site-authoring-and-maintenance-sam/claim_requests/new?auto=true) ## SAM Overview Updated September 2026 AI summary SAM supports organizations of all sizes in managing aviation maintenance and general maintenance operations through features like asset lifecycle oversight, compliance tracking, inventory management, and work order processing. The platform offers customizable reporting, integration capabilities, and employee management, and is accessible on web and mobile devices. Its deployment flexibility suits businesses requiring multi-location and workflow management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SAM 4.3 (9) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price €300 Per Feature, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (9) Ease Of Use 4.8 (1,785) Value For Money 4.6 (8) Value For Money 4.7 (1,611) Customer Service 4.9 (9) Customer Service 4.8 (1,691) ## SAM alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) [Limble](https://www.capterra.com/p/162600/Limble-CMMS/) [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/162600/Limble-CMMS/) [View all alternatives](https://www.capterra.com/p/12530/SAM/alternatives/) ## FAQs about SAM Overview ### What company size and specific industries is SAM built for? SAM is designed for small and medium operators, as well as CAMOs, AMOs, and MROs in the aviation sector. It supports organizations working with both fixed-wing and rotary-wing aircraft, making it suitable for aircraft maintenance and continuing airworthiness operations. Features and Usability ### What are the key features of SAM? SAM offers resource allocation, work order management, and preventive maintenance for equipment and service operations. It also includes asset tracking, inventory management, barcode/RFID scanning, maintenance scheduling, and audit trail controls, plus reporting, custom fields, document management, and integrations through API and third-party integrations. Integrations ### Which third-party tools and platforms does SAM integrate with? SAM integrates with 8 third-party platforms, including Cirro, Converge, Dynamics 365 Business Central, FlightLogger, Leon, SageData, Veryon Publications, and e-conomic. These integrations cover business management, aviation, publishing, and accounting-related workflows. Getting Started and Support ### What training and onboarding options does SAM offer? SAM provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide visual self-paced guidance. Getting Started and Support ### What customer support options does SAM offer? SAM provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support experience cannot be assessed from reviewer feedback here, so no user sentiment is available about response times, helpfulness, or common frustrations. ## Features AI summary Based on 106 Web Content Management reviews Capterra data shows that buyers of aviation maintenance software rank the following features as their top priorities: - **Components Tracking** (**56%** of reviewers rated this feature as critical) - **Compliance Management** (**58%**) - **Work Order Management** (**46%**) SAM supports all three features that reviewers identify as most important: **Components Tracking**, **Compliance Management**, and **Work Order Management**. Together, these capabilities help businesses keep parts and assets visible, stay aligned with regulatory requirements, and manage maintenance tasks more efficiently, allowing teams to improve oversight, reduce delays, and keep aircraft operations running reliably. Work Order Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Task Management 4.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Asset Lifecycle Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage assets throughout their lifecycle to optimize profit Maintenance Scheduling 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Mobile Access 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Preventive Maintenance 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements SAM 48 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Management: Manage, organize, and store contact information - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Labor Cost Reporting: Report on the allocation and distribution of labor costs across projects - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Real-Time Data: Receive data and information in real time - Repair Tracking: Allows service businesses to track ongoing repairs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation: Assign available resources to various projects and tasks - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (9) 4.0 Based on 9 reviews ## Pricing Value for money 4.6 (8) Free Trial Basic €300.00 Per Feature,Per Month Value for money 4.6 (8) 4.6 Based on 8 reviews ## Integrations [ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ FlightLogger](https://www.capterra.com/p/204506/FlightLogger/)[ Veryon Publications](https://www.capterra.com/p/265431/Veryon-Publications/)[ SageData](https://www.capterra.com/p/251605/SageData/)[ Cirro](https://www.capterra.com/p/155253/Cirro/)[ e-conomic](https://www.capterra.com/p/128922/e-conomic/)[ Converge](https://www.capterra.com/p/252110/Converge/)[ Leon](https://www.capterra.com/p/77276/Leon/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (9) 4.9 Based on 9 reviews ## User reviews Overall rating 4.3 Based on 9 reviews Filter by rating 5(4) 4(4) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SW Sharon W. Head of IT Airlines/Aviation ### "Very hard to find a software team so proactive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 Pros We are still in the implementation phase of SAM but it seems that it is a great improvement on the previous software / system that we have. Cons Well it used to be because the server was in Denmark, but that's been resolved so there really isn't much to complain about. Switched from [Airpack](https://www.capterra.com/p/113711/Airpack/) Much easier to use, seamless integration and the best support implementation team ever encountered. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 18, 2023 We're thrilled to read your positive review and are grateful for your kind words. It's rewarding to know SAM is a "great improvement" over your previous system. Server Issue Resolved We're glad the server location issue was fixed to your satisfaction. Continuous improvement is a key goal for us. Reasons for Switching to SAM Your praise for our support and implementation team means a lot. We aim for seamless integration and top-notch support, and it's fantastic to know we're meeting these goals with you. As we move toward completing the implementation phase, know that we're committed to exceeding your expectations. Your feedback shapes our product, and we welcome any further comments. Thank you for choosing SAM! LP Lars Petter H. Certifying staff/CAMO staff/SAM administrator Airlines/Aviation ### "Bye spreadsheets!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 14, 2023 To have a program which covers Store, Maintenance planning and overview, Service information compliance and tracking, work order quotation and completion, and invoicing, and more, in one sollution is truly beneficial in terms of time-saving and an overview perspection. The customer service from the team are also in another league compared to other solutions. Pros Gathering of all data in one system has shown to be a huge time-saver! Also to have an end-to-end solution are highly beneficial. SAM11 is a powerful tool with a lot of features to streamline production. Cons We are waiting with exitement for the release of new SAM. In the meantime SAM11 cover all our needs. Even if the interface and layout belongs to the past, when you get the hold of the shortcuts and the logic, it works like anything else. Switched from [SAP BusinessObjects Business Intelligence](https://www.capterra.com/p/92075/SAP-BusinessObjects/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I started in the company after the descision was made. Alternatives considered [Traxxall Maintenance Tracking](https://www.capterra.com/p/139233/Traxxall/) [Blue Eye](https://www.capterra.com/p/234631/Blue-Eye-Suite/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 18, 2023 We're elated by your thoughtful review. It's rewarding to hear that SAM11 has been a time-saver and offered an end-to-end solution for you. On Interface and Upcoming Release We appreciate your candid feedback about our interface. Stay tuned; our upcoming release aims to make the user experience even better. Benefits & Customer Service Your mention of how SAM11 provides a unified solution for diverse needs—from Store and Maintenance planning to invoicing—affirms our design philosophy. We're equally thrilled to know our customer service stands out for you. Thank you for choosing SAM11. Your input is invaluable as we strive to continuously improve. MF Milou F. Camo Consultant Airlines/Aviation ### "Superb service for a high quality product" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 23, 2022 All inquiries, questions and challenges were picked up swiftly. Team is professional, friendly and extremely helpful. Super good experience. Pros The Asa Sam team makes sure your experience and solutions are always optimum. They go above and beyond to provide solutions, help out with inquiries and improve their product to match your needs. They keep close contact with their core users, to create an optimum user experience tailored to your needs. Well done. Cons The vast amount of options and information available can seem overwhelming to a new user, however the sublime help and customer support quickly helps overcome this. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. UA Ulf A. Procurement and Part Sales MGR Airlines/Aviation ### "TAMs experience of SAM11" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 4, 2020 It helps us on a daily basis to run the MRO operations in the hangar which also includes purchase and sales of components to external customers. Pros I like the overview and the possibility to switch between the different modules fast and easy. Cons Not been able to customize reports ourselves and in an easy way if not educated in programming Crystal Report. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CL Colin L. Aircraft Maintenance engineer Airlines/Aviation ### "Value for money product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 24, 2020 Pros I find this product easy to use and setup. The customer support is fantastic, and it is easy to impediment across multiple aircraft types Cons The remote desktop application can be a bit slow to connect Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. CH Coert H. MM / CAC Airlines/Aviation ### "General" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 February 11, 2019 We use SAM for purchase, workorders (without automatic SAM tasks, Stock control, invoice Pros Easy stock control, possibility to correct mistakes after printing (Status 9) via admin login Cons Task extension possibility's, categories of SB, MOD, AD etc. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. LK Likka K. Fleet manager Airlines/Aviation ### "Pleased user from CAMO" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 6, 2019 I have seen few other programs for maintaining aircrafts and airworthiness but SAM still offers the most widest features and best value for money. There is still couple features where we need other program to support our actions (like communication between workers and scheduling maintenances) but I have already seen progress with these features and hopefully some day in near future we can drop this other program away. Pros When you get it, it's pretty easy to use. Also I'm very satisfyid for customers support serivice. I always get answers quickly and they help me to find easiest and the most suitable solution for my issues. Cons Sometimes we still have some bugs in you system, but always when reporting them, I'll get directions how to proceed and some hours/days/weeks later (depending on quality of bugs) it's been taken care of. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MO Michael O. Deputy Part-M Manager Airlines/Aviation ### "15 years using SAM in three companies is the best recommendation I can give. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2016 The system works for every company, small as big and can take account for all aspects in a CAMO. Doing my 15 years, working with the system, if a problem occur or a new feature needs (customer request) to be developed, we always had good support and understanding from the support. Pros Easy to use and quick to understand. Userfriendly . Cons There is no chapter 13 in the training manual. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JE Jannie E. Planning Mannager Transportation/Trucking/Railroad ### "Jannie Engelbrecht Planning manager Safair" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 14, 2016 I like the system it is user friendly, the system, can support any airline All camo functions are great Pros The support is excellent Cons Component positions on the aircraft Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/12530/SAM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.