Who Uses This Software?

Journyx is a great solution for mid-size to large companies that need a better, more efficient way to track employee work effort and costs - whether stand-alone or integrated into existing systems


Average Ratings

22 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Version
    Yes
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Journyx
  • www.journyx.com
  • Founded 1996
  • United States

About Journyx

Journyx is robust project, time and expense tracking software that allows you to automate cost accounting, measure work profitability, bill customers, and pay employees quickly and easily. Journyx can be integrated with nearly any other accounting, payroll, project and human resource system, including: * Microsoft Dynamics GP, NAV, AX and SL * QuickBooks * Microsoft Project * Microsoft Excel * SAP * ADP * And more!


Journyx Features

  • Activity Tracking
  • Billable Hours Tracking
  • Billing Rate Management
  • Expense Tracking
  • Invoice Processing
  • Multiple Billing Rates
  • Project Tracking
  • Reimbursement Management
  • Time Tracking by Client
  • Time Tracking by Project

Journyx Reviews

Journyx Timesheet

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We used Journyx for the past 15 years and a happy customer :). Easy to use and configure, runs well on Microsoft IIS.

Journyx Review

Sep 29, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Comments: Overall we had a great experience with Journyx but the needs of our business exceeded the capabilities of the system.

Very User Friendly

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, great BA in Melissa. Had the option for hosted or on premise, we choose on premise.

Cons: All pretty good, no issues to date. Wish reports would be a little easier to create.

Recommendations to other buyers: Spend enough time understanding your needs compared to the product selected. Take a trial run.

Journyx - Great Product!

Sep 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Journyx allows us to have a centralized time keeping system which our personnel can access from all over the world. Also, with Journyx hosting our site, it gives us flexibility without having to maintain the product/platform.

Cons: As an approver of multiple time sheets, I would like to have a summary of hours and be able to approve them at the same time versus having to open each individual time sheet to view the charges.

Overall: We have used Journyx since 2003 and have been extremely satisfied with the product. Their customer service and support is exceptional.

Timesheet Software that Works

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple to manage and interface is very user friendly. I get no complaints from users on the drudgery of completing time sheets.

Cons: None, really.

Overall: The software is perfect for our small company (less than 25 users). The Journyx team has helped us to customize the program and reports to accommodate our needs. We have some difficult billing requirements which were all built into our configuration, and any additions/changes are fairly simple to manage.

Journyx - Smooth Sailing

Aug 24, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease. of. use. As the administrator of our system, the ease of use is amazing. Navigating through the system is very easy and streamlined. The Journyx team helped us to make the system extremely easy to use for our employees as well. Their team of experts provided guidance on some items during the upgrade to help us reach our various goals of the system quickly and efficiently.

Cons: Nothing at this time.

Overall: The product and product team are so wonderful! We are currently upgrading our system to the latest version and it has been a very easy project to manage. The management team from Journyx has been with us every step of the way - providing solutions to small issues, answering questions, creating new tools to make uploading much easier/faster, etc. The product is so easy to use as well.

Journyx Review

Aug 24, 2016
4/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The software is powerful and competitively priced , support is responsive, and is easy for users to use

Cons: it is cumbersome to set up new users with needed interfaces to QB, especially when it isn't something that happens very often.

Overall: The software is powerful and competitively priced , support is responsive, and is easy for users to use; however, it is cumbersome to set up new users with needed interfaces to QB, especially when it isn't something that happens very often.

Great time reporting system for government contractors!

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to customize, integration with QuickBooks, reporting.

Cons: I really can't think of anything. Even when we have a problem, we contact Tech Support they are eager to work with us until it's resolved which is usually pretty quick!

Overall: We needed a low cost online solution to track time for government contracts and Journyx was a no-brainer! It suits all our needs and has more features we don't even use but could as we grow. Reporting is great and it integrates with QuickBooks so make payroll a breeze!

Recommendations to other buyers: Meets all government cost accounting requirements (for time reporting) so it's a great solution for government contractors.

Great service on setup and customization, but not so great on tech sup

Oct 13, 2015
4/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
2.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Interface is simple to use - other than imports and new properties, fairly easy to manage

Cons: tech support - Data imports are difficult and we may need more than just a "try this"

Recommendations to other buyers: Get everything in writing from your salesperson. Create your own user manuals.

Effective timekeeping tool

Oct 06, 2015
5/5
Overall
3.5 / 5
Ease of Use
5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: The software works well and works well with QuickBooks. Syncing is seamless.

Cons: It takes a little more work to setup than some competing products.

Recommendations to other buyers: More sure that it syncs electronically with your accounting system and it allows employee certification and supervisor approval.

Solid tool

Oct 05, 2015
4/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: It does what it is ment for, solid software design and lasts for ever

Cons: Pricing is a bit on the high side, especially the yearly maintenance fee

Recommendations to other buyers: Define your scope of use upfront and stick to the defined scope. otherwise you will get lost in any other nice feature in the tool.

Journyx works great for us - a great time saver

Oct 01, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
4.5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a very good way to keep time for a non-profit organization as we can put in remarks and notes that help us identify individual cases in more detail. Our sister organizations also are able to use Journyx and this has helped them immensely in their timekeeping process. This has been a life saver for our reporting to our grantors.

Cons: Nothing - it is working well for our organization. I have no issues with how the system runs or how we access it.

Recommendations to other buyers: None at this time. These seem on top of upgrades and notify their clients of these changes.

Administrator and User

Sep 30, 2015
2/5
Overall
1.5 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: Decent GUI, and it is easy to use once it is administered properly

Cons: Hard to administrator via importing, have to import around 6 different excel sheets

Recommendations to other buyers: Ease of use and administration is the most important thing

Used more than 5 years, produce time sheet reports.

Sep 30, 2015
4/5
Overall
4 / 5
Ease of Use
2.5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: easy to produce report and time recording, creating users,projects

Cons: not able to use cube report. We do not use this a lot now a days

Recommendations to other buyers: Should be easy to access from all devices so people can use form outside of work place too.

Great tool for Government contractors

Sep 30, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simple to use, integrates with QuickBooks and is reasonably priced. The product requires a low learning curve so employees need little guidance to enter their time. Managers can pull numerous reports and/or customize reports to meet their needs. We can brand the site with our logo and information as well as turn off certain features that are not relevant or that we aren't yet using. The connection to QuickBooks makes reporting and payroll a breeze.

Cons: Can be quirky at times but nothing that customer support couldn't figure out. There have been times when the sync between Journyx and QuickBooks did not work as excepted but again, with the assistance of customer support, the problem was solved rather quickly. Wish the QuickBooks integration was within Journyx instead of through a separate application (AccountLink) but it just adds an extra step or two and isn't that big of a deal.

Recommendations to other buyers: Don't think you have to go with the "over the top" vendors or software - Journyx does the trick especially for small businesses.

Journey works great in our midsize engineering firm

Sep 29, 2015
5/5
Overall
3.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Journyx is customizable and flexible enough to function well with our complex invoicing structure. There are a wide variety of reports that can be generated to facilitate analysis and planning of resources. Software support has been great over the years and they work well with our IT department to quickly and efficiently resolve issues as they occur.

Cons: We have been very happy with the software and support.

Recommendations to other buyers: The software offers several functions and it takes a bit of time to get things set up to work well with your business, but once you have it set up and your staff are familiar with the software it works very well.

Journyx really works for our organization!

Sep 29, 2015
5/5
Overall
4.5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The fact that you can attach documents when submitting reports. It alleviates having to accept documents via fax.

Cons: Not being able to copy and load a project group when creating a new project group.

Recommendations to other buyers: Create the capability of copying and loading a project group when creating a new project group.

my journey...

Sep 29, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I can post days ahead of time on my time sheet. I like knowing that at the end of the year i have a couple days that I forgot about. its a nice surprise

Cons: I really have no complaints except that i do tend to forget to turn in the sheet at the end of the month sometimes.

Recommendations to other buyers: Maybe to implement a reminder key or something that pops up to remind you to turn in your sheet at the end of the month.

Journyx review from an IT standpoint

Sep 29, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Support - If ever I needed support their team was ready to assist.

Cons: Only issue I have faced is always having to have a "swing" server to do the upgrades.

Recommendations to other buyers: I would look at cloud based solution rather than housing it internally.

Journyx Review based on Basic Timekeeping and Reporting

Jan 23, 2015
3/5
Overall
2.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the ease of use from the end user's perspective. The drop-down menus and layout are easily understood. I really like the Reportlink feature that is available for Excel. The reporting functionality that feature provides is very helpful.

Cons: Many of the back-end setup processes seem clunky and not very intuitive. There is also no way to tie specific tasks to pay and/or bill types, which ends up creating some hassle for certain tasks we have that we'd like to use specific pay and/or bill types for.

Recommendations to other buyers: While I was not involved in the process of selecting Journyx as our timekeeping system and did not evaluate other options at that time, I would recommend making sure that the setup process of projects, users, etc is simple. There are only a few folks in our company who know the ins and outs of Journyx, and that tends to be a problem when others need to make changes. I have heard that there are other, better systems out there that are much more intuitive.

Great for OMB Compliance!

Jan 15, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes it easy to allocate staff time among different projects and funding sources. Our government granting agencies love the accuracy that this reporting provides.

Cons: Every once in a blue moon, it response slowly, but that could be our internet provider instead.

Recommendations to other buyers: If you need reporting for grants, contracts, or projects and/or need additional layers, this is a great product. No more hounding staff for their timesheets; these are online, and staff must complete them to be paid. You can check to see if your staff is contemporaneously keeping up with their time accounting.

Powerful time management solution

Jan 21, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Journyx' timesheet solution allowed me to significantly reduce time spent on managing timesheets on projects by automating everything. I was able to easily set up memorized entries and greatly increase time tracking accuracy. Decreased my need to manually check everything.

Cons: None of any significance that I could find. Learning curve was there, but still smaller than expected.

Overall: I highly recommend the Journyx time management solution. They offer a 30 day free trial - everyone should at least check it out and see if it will meet their project and enterprise needs.