--- title: "retailcloud Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about retailcloud Software - reviews, pricing plans, popular comparisons to other Inventory Control products and more." source_url: "https://www.capterra.com/p/125388/retailcloud/" page_type: "product" language: "en" --- # retailcloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) retailcloud ## What is retailcloud? Increase your sales and keep track of every unit with our powerful stock management, order fulfillment, and inventory control software with the use of our mobile inventory App, mInventory. ## What is retailcloud used for? [Point of Sale](https://www.capterra.com/point-of-sale-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/)[Online Ordering](https://www.capterra.com/online-ordering-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for retailcloud?[Manage this product listing](https://www.g2.com/products/retailcloud/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### retailcloud 4.1 (17) VS. [3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting Price $49 Per Month Starting Price $349 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (17) Ease Of Use 3.8 (199) Value For Money 4.4 (17) Value For Money 3.6 (186) Customer Service 4.5 (17) Customer Service 3.6 (194) ## retailcloud alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (199)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) Highest Rated [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [4.6 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/) [WooPOS](https://www.capterra.com/p/165410/WooCommerce/) [4.6 (185)](https://www.capterra.com/p/165410/WooCommerce/reviews/) Starting price $179.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/165410/WooCommerce/) [View all alternatives](https://www.capterra.com/p/125388/retailcloud/alternatives/) ## FAQs about retailcloud Overview ### Which roles and teams benefit most from retailcloud? retailcloud is most used by retail owners, general managers, and managing directors who need centralized control over sales, inventory, and store operations. IT administrators and technical managers benefit from deployment and system oversight, while business consultants and development managers use it to streamline processes, improve reporting, and support business growth. Answer based on 14 reviews Overview ### What company size and specific industries is retailcloud built for? retailcloud is designed for small to midsize retail merchants that want a cloud-based solution for store operations and customer data delivery. It is built for retail businesses across the merchant sector, including those needing inventory management, reporting, loyalty programs, EMV payments, and NFC support. Features and Usability ### What are the key features of retailcloud? retailcloud offers point of sale (POS), retail and restaurant POS, inventory management, order management, and payment processing. It also includes barcode scanning, multi-location support, CRM, loyalty program, reporting and analytics, online ordering, purchase order management, and gift card management for retail and restaurant operations. Integrations ### Which third-party tools and platforms does retailcloud integrate with? retailcloud integrates with 8 third-party tools, including Shopify, ShipStation, Zapier, Wix, Squarespace, WordPress, Weebly, and GoDaddy Website Builder. These catalog integrations cover e-commerce, shipping, website building, and workflow automation needs. Getting Started and Support ### What training and onboarding options does retailcloud offer? retailcloud provides live online sessions, webinars, documentation, and videos for training and onboarding. Live online sessions and webinars support guided learning, while documentation offers written reference material and videos provide visual walkthroughs for self-paced review and feature learning. Getting Started and Support ### What customer support options does retailcloud offer? retailcloud provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the listed channels are the only confirmed support options. ## Features AI summary Based on 2,712 Inventory Control reviews Capterra data shows that buyers of Inventory Control software rank the following features as their top priorities: - **Inventory Management** (**56%** of reviewers rated this feature as critical) - **Inventory Tracking** (**49%**) - **Warehouse Management** (**45%**) retailcloud supports all three of the features reviewers rate most important: **Inventory Management**, **Inventory Tracking**, and **Warehouse Management**. Together, these capabilities help businesses keep stock levels accurate, monitor item movement across locations, and manage warehouse operations more efficiently, allowing teams to reduce stock issues and maintain better control over inventory workflows. Inventory Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Inventory Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Payment Processing 3.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Sales Reports 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Reports specific to sales analysis for trends and strategies Cost Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process to track, record, and analyze expenses that occurred over the entire duration of a given project Customer Accounts 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record customer information, purchase history, and other notes retailcloud 98 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Delivery Management: Manage order deliveries until they are received by the customers - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - For Restaurants: Serves restaurants - For Retail: For Retail Stores - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Layaway Management: Purchasing method in which a consumer places a deposit on an item for later pick-up when they come back and pay the balance - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Menu Builder: Create and edit a list of food/beverage items - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Point of Sale (POS) Integration: Integrates with point of sale (POS) systems - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Product Catalog: Present a catalog of inventory that customers can view - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Retail Management: Manage sales in retail stores - Retail POS: For retailers - Returns Management: Track and facilitate returns of products sold - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Separate Checks: Generate separate bills for various meals and combos within a complete order - Serial Number Tracking: Track and assign specific serial numbers to products - Shipping Management: Manage and track orders being shipped to customers - SKU/UPC Codes: Internal and external product tracking codes - SMS Messaging: Send messages via SMS - Split Checks: Distribute a bill into multiple payers according to the proportion suggested by the payers - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Table Management: Assign waitstaff and coordinate the table services - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Tips Management: Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant - Touch Screen: Interactivity between software and users by touching areas on the screen of display devices - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Warehouse Management: Manage and track operations and inventory within warehouses - Website Personalization: Customize website features --- Get Advice We can help you find the software with the features you need. Features 4.2 (17) 4.2 Based on 17 reviews ## Pricing Value for money 4.4 (17) Free Trial Basic $49.00 Per Month Value for money 4.4 (17) 4.4 Based on 17 reviews ## Integrations [ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Weebly](https://www.capterra.com/p/246168/Weebly/)[ GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)[ ShipStation](https://www.capterra.com/p/155621/ShipStation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (17) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (17) 4.5 Based on 17 reviews ## User reviews Overall rating 4.1 Based on 17 reviews Filter by rating 5(10) 4(3) 3(2) 2(0) 1(2) Mentioned topic Sorted by most recent JS Jeanette S. owner Retail ### "Owner" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 19, 2022 the drawer has a 13 - 20 second open time and we have had to wait inbetween customers. This is a problem they have not been able to fix Pros Quick keys are nice to have for frequent purchases Cons customer service is awful. Most times they do not help and the reports needed are non existant if the inventory is not printed at the end of every month you can not go back and get it Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Linda A. owner Retail ### "Small Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2022 I love it. The customer support is the best and the staff is so friendly. This system for the cost is amazing, other systems would cost me a lot more and I would not get the support I do from retailcloud. This allows me to keep my prices affordable for my customers. Pros It is easy to use for people like me that are not so computer literate. Customer support is amazing, they are always there to help. I have messed things up a couple times by touching a setting and had to have them walk me through fixing my errors. The staff is so friendly, and the chat feature is easy to use any time you need. Cons I would like to see the actual inventory being shown on the master item screen. being able to change on- hands easily through the mobile app. Add the freight charges to the report there is a column for it but it is not on the receiving report. Reasons for choosing retailcloud I was contacted by a merchant that worked with retailcloud. It was so much cheaper than what I had been paying that I had to give it a shot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amy B. Manager Retail ### "This system would not be worth the price if it was free!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 2, 2021 LOUSY Pros Nothing. It is the clunkiest, awkward, difficult to use POS that I have ever seen. Cons We have had it for two weeks and are still not up and running. the backend is anything but intuitive. Customer support and documentation are practically nonexistent. Technical bugs galore, I am no novice with computers and this system is absolutely horrible. DO NOT WASTE YIOUR MONEY!!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP Meet P. Owner Wine and Spirits ### "Top notch onboarding team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 26, 2021 So far the experience is great, they have worked hard and gone above and beyond in every aspect. I say again.... Do yourself a favor and schedule a Demo. Entire team has been great to work with. Pros Ease of use on POS App. CAS(back office) is very robust, and allows customization of the Store setup. Honestly, there are new features I am discovering everyday. Cons Nothing. Do yourself a favor and schedule a Demo! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. James J. MD Retail ### "simple to use software - u get more with a paid plan" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 April 15, 2020 pretty good software for small biz to try out and use Pros ease of usage on platform, very simple for staff to use. Cons worry abt data security as it cloud based. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KV KING V. IT Admin Wholesale ### "IT Administrator" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 8, 2016 Wonderful easy to use POS, can be deployed on PCs and Mobile. With a friendly and responsive/articulate customer care service. Pros Its easy to use and deploy Cons We don't have duplicate of our sales data, It could have been wonderful to use hybrid data storage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VK VICTOR K. IT SUPERVISOR ### "INCLUSION OF NIGERIAN NAIRA AS PART OF CURRENCY CHOICE" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 30, 2016 We had difficulties using the software initially but we have gotten around that with your technical support. Pros The POS is very simple to use Cons Lack of data flexibility. It's not easy to make data modifications. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM eric M. snr technical manager Information Technology and Services ### "review on first use" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 August 9, 2016 good so far, but i think there is more to be done. i enjoyed prompt support and it made me comfortable recommending the system to people Pros cost is okay Cons i cannot add my own currency Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 9, 2016 Thanks for the feedback. I believe you are using the free version and there is a way to add a currency other then the 10 we support on the free version. Its a one time $25 fee for that on the free version. You can also find implementation guides on support.retailcloud.com and user guides on wiki.retailcloud.com. Please feel free to use the online chat support at retailcloud.com. We pride ourselves on having quality support for all our solutions including the free version. JW Jack W. Owner Retail ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 18, 2016 The screens and UI are intutive . This helps our cashiers to navigate faster. Multiple Customization options which can be tailored for your use. Pros Lot of Customization Multiple Roles Inapp Chat Support and Help access Cons Looking for more hardware in europe region Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 18, 2016 Hi Jack We can get you a selection of distributors from Star EMEA, who are one of our preferred partners in Europe retailcloud TA Tony A. Owner Retail ### "Soccer has never been easier!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2016 Owning a soccer shop and using the retailcloud system has made inventory and sales a complete ease. Before we used to run out of athletic tape and other little things, now we know exactly when we have to stock up or order more. Pros Ease of use!! In and done!! Cons None Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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