--- title: "FileCenter Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FileCenter Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/125404/FileCenter/" page_type: "product" language: "en" publication_date: "2026-11-01" --- # FileCenter Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 1, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FileCenter ## What is FileCenter? FileCenter is document management software that transforms Windows desktops into comprehensive document management systems. It features document scanning, OCR conversion, PDF editing, and secure file sharing options. The software digitizes paper documents into high-quality PDFs while allowing users to make changes and annotations to existing files. FileCenter also integrates with cloud services including Google Drive, OneDrive, and Dropbox, enabling convenient access to documents. The system organizes files in consistent folder structures that can be templated for team use. Documents are automatically classified and filed based on content, streamlining the organization process. The software includes a client portal for exchanging digital files securely. Additionally, FileCenter combines file management, scanning, and PDF editing functions in one interface, eliminating the need for multiple applications while maintaining a straightforward user experience. ## What is FileCenter used for? [Document Management](https://www.capterra.com/document-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 86% Neutral 5% Negative 8% Starting price $97 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FileCenter?[Manage this product listing](https://www.g2.com/products/filecenter/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FileCenter 4.5 (37) VS. [4.4 (1,026)](https://www.capterra.com/p/123400/revver/reviews/) Starting Price $97 Per User, One Time Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (37) Ease Of Use 4.3 (84,303) Value For Money 4.1 (34) Value For Money 4.2 (60,296) Customer Service 4.2 (35) Customer Service 4.4 (55,216) ## FileCenter alternatives [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (4,268)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (87,167)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/125404/FileCenter/alternatives/) ## FAQs about FileCenter Overview ### Which roles and teams benefit most from FileCenter? FileCenter is most used by business owners, office managers, and administrative teams that need to organize client records, invoices, contracts, and scanned documents. Finance professionals use it to maintain accessible tax and accounting files, while IT staff support consistent document storage. Operations managers rely on searchable records for equipment, fleet, and workflow documentation. Answer based on 32 reviews Overview ### What company size and industries is FileCenter built for? FileCenter serves small to medium-size Windows offices, with 83% of reviewers from small businesses and Accounting leading at 14%. It also serves financial services organizations, representing 14% of reviewers, and automotive businesses at 7%. Enterprise users account for 10% and midsize users 7%, primarily for document management. Answer based on 37 reviews Features and Usability ### What are the key features of FileCenter? FileCenter offers document management and document storage with secure data storage, access controls/permissions, and version control. It also includes document capture, optical character recognition, full text search, file conversion, archiving & retention, electronic signature, file sharing, and third-party integrations for managing and distributing files. Integrations ### Which third-party tools and platforms does FileCenter integrate with? FileCenter integrates with Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, and amber. These integrations cover common document creation, editing, presentation, and file-sharing workflows, giving FileCenter compatibility with core Microsoft productivity tools and an additional platform from its catalog. Answer based on 5 reviews Getting Started and Support ### What training and onboarding options does FileCenter offer? FileCenter provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided setup, webinars offer scheduled instruction for groups, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does FileCenter offer? FileCenter provides email/help desk, a knowledge base, phone support, and chat. Users often describe support as fast and helpful, with staff offering practical guidance and tips. Some reviewers, however, report slow replies, billing friction, or unhelpful responses when troubleshooting problems or version issues. Answer based on 7 reviews ## Features AI summary Based on 32,025 Document Management reviews Capterra data shows that buyers of document management software rank the following features as their top priorities: - **Secure Data Storage** (**56%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**49%**) FileCenter supports all three of the features reviewers rate highest: **Secure Data Storage**, **Document Storage**, and **File Sharing**. Together, these capabilities help businesses protect sensitive files, keep documents organized in one place, and share information efficiently with internal teams or external stakeholders, allowing teams to manage records with more control and less manual effort. Document Storage 4.1 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Full Text Search 3.7 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Access Controls/Permissions 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Archiving & Retention 3.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes File Conversion 4.2 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Convert files to a different format FileCenter 23 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Annotations: Highlight content and/or make notations about parts of content - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Data Import/Export: Import and export data to and from software applications - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Editing: Makes changes to document features such as text, fonts, formatting, etc. - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - File Conversion: Convert files to a different format - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.4 (36) 4.4 Based on 36 reviews ## Pricing Value for money 4.1 (34) Free Trial [View pricing plan details](https://www.capterra.com/p/125404/FileCenter/pricing/) FileCenter DMS Std $97.00 Per User,One Time FileCenter DMS Pro $197.00 Per User,One Time FileCenter DMS Pro Plus $297.00 Per User,One Time Value for money 4.1 (34) 4.1 Based on 34 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ amber](https://www.capterra.com/p/227734/amberSearch/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (35) 4.2 Based on 35 reviews ## User reviews Overall rating 4.5 Based on 37 reviews Filter by rating Counts reflect reviews available in this feed. 5(28) 4(4) 3(2) 2(0) 1(3) Mentioned topic Recent reviews first, then most helpful ST Student Student Used the software for: Less than 1 year ### "File Center Keeps Documents in One Place" 5.0 July 17, 2024 Pros I like FileCenter because I can easily locate all of my files. Most of the time when I save a file on my computer, I have a difficult time locating it, but with this software, I can find it quickly. Cons The thing I didn't like about FileCenter is that it was a free trial and I had to buy it. I wish it was just free. OW Owner Owner Used the software for: 3-5 years ### "File Center is my paperport replacment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2021 There tech support is the best. Since moving from paperwork I get a lot of things done faster and my computer is organized better. Pros I like how I can print a pdf to my folders in file center then I can email the file to my vendors then place my file into a folder for that I know I have emailed it. Cons I keep closing preview windows and forget where to add it back. That is so far the only con I have on File Center FA Financial Advisor Financial Advisor Used the software for: 3-5 years ### "Terrible Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 8, 2024 My overall experience with FileCenter is not a good one. They make it seem, in their ads, that they are a very customer service oriented company and that could not be farther from the truth. They do not stand behind the customer service claims that they make online and in their ads. Do not buy this product! Pros When you first get it it is fairly easy to use. Cons I upgraded my subscription and when I did that I lost 90% of the files that I had used for years in a previous version. When I emailed support to get help on recovering lost files the response was first pay $100 then someone from technical support would help me. SU Supervisor Supervisor Used the software for: 3-5 years ### "Good Product but Deceptive Pricing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 1, 2021 Pros The software does what it claims, and works very well. Cons Lucion's deceptive policy. Their site claims to subscription. Turns out that is exactly what there Maintenance fee is. I received a message informing me there was an update available, but when it came to installing it, I was told my maintenance had expired. So what, this was an update, not an upgrade, I have never needed tech support, why should I pay for an update? Standard S.O.P. for software in the industry is you get updates for free. Updates are because the software company has made a mistake in the programming of there product, why should I as a consumer pay for their mistake. Do car owners pay for manufactures recalls? If you are an individual using this software as I was, then there are better alternatives out there like Kofax Paperport. If you are a company that needs year round tech support for their product then the Maintenance fee might not be such and issue. OM Office Manager Office Manager Used the software for: 3-5 years ### "Great resource for organizing document storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 20, 2022 Really good support, overall this product helps us keep our digital filing organized and saves time. Pros Makes it very quick and easy to manage PDF files for all our accounting documents. Really appreciate the naming and sorting tools, preview and the simple editor. We chose FileCenter because it just stores regular files in regular windows folders, so you don't need the software to access them. Works great with OneDrive and Sharepoint. Cons The scanning settings can get a bit involved but not really FileCentres fault, its what's needed for broad support. The program can crash occasionally after windows updates before the patch comes out but never causing a loss of work. RE Reviewer ### "Founder and Owner" 5.0 May 17, 2017 I usually don't write these reviews, but after finding FileCenter I feel I need to help spread the word about this great software product. If you run a small office, you should at least give FileCenter a try. It will make dealing with the daily flows of computer and paper files much easier, and your office staff will love you for it. FileCenter has a lot to offer in the paperless context. We primarily use it to manage our computer files, but it also has very robust scanning, PDF editing, and search features. In the manage context, all you do is "map" a folder location already on your network or local drive to a FileCenter "Cabinet", and it very cleverly displays your files in a Cabinet/Drawer/Folder paradigm just like a paper filing cabinet. This makes it much more intuitive than the traditional Windows Explorer, but all your data is still on the file system. So even if you removed FileCenter from your computer, your data is still there and accessible like it was before. As such, I strongly recommend a file system based approach to document management for this very reason. I've made the mistake of going with a database drive system with my last software and had a hard time getting my data out of the system when I switched software. While the likelihood of my switching from FileCenter is rare, there are so many more benefits to a file system based approach when it comes to document management, especially for small offices like me. Also, the customer support for FileCenter was very positive. They actually get back to you in a timely manner and have a good grasp of how to run an effective paperless office. They were able to give me a lot of good tips and best practices in working with FileCenter. Lastly, you really need to check out FileCenter's video library. It has a number of how-to videos on most of the primary features of the program that makes getting up to speed with FileCenter easy. I have found this to be an invaluable resource. Like I said before, I usually don't feel compelled to write these reviews but given the increased productivity FileCenter has given my office, I felt it was the least I could do to repay my gratitude to the makers of FileCenter. It's definitely worth your taking a closer look if you want a solid document management program. OM Office Manager Office Manager Used the software for: 3-5 years ### "Filecenter" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 21, 2018 I find that I need to password protect FileCenter and the pdf’s that I am emailing. We are constantly reminded from IRS that we must protect our computers and our software. I am so happy that FileCenter has these features. Pros This software has a very quick learning curve. I had to teach it to an employee, and it takes no time at all. It’s easy to set up cabinets, folders and files and access them. I like the feature that allows you to send an email with password protection. Very easy to do. I scan all our documents for our accounting firm which includes tax returns and financial statements for our bookkeeping and retainer clients. Cons There is nothing I don’t like about this software. DI Director Director Used the software for: 3-5 years ### "A great document manager and OCR engine" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2019 Saving documents and relying less on printouts. Searching PDFs that have been imported makes things easier to find. Pros Easy to import documents by scanning or saving into the cabinets, thumbnails make identifying documents easy, PDF editor has so many features. Cons The PDF editor has lots of menus and many features, while present, are hard to find. FP FINANCIAL PLANNER FINANCIAL PLANNER Used the software for: 1-3 years ### "Helped me manage and organize files, saves me space and paper, it's a delight!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2018 Save time browsing files without having to open them, save space by storing files on my computer, save money by buying less paper, not to mention the environment. Pros My 2 favorite features, among so many, are the file preview, where you can browse any file without opening and the print to pdf, feature, where you can take any web page, word document or email and turn it into an accurate pdf file. Cons There are so many functionalities with this, that it is hard to say anything negative about it, I absolutely love it! You may think it's a little expensive, however, when you see the amount of time, space and paper that you save, it's more than worth it. You have to ask yourself, how much does a new filing cabinet cost for the added files that you have accumulated. Ray B. Fixed Operations Manager Used the software for: 3-5 years ### "Best Scanning Software Ever" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2021 Errorless use over last two years, the experience has been effortless and very productive. Pros Ease of use and full of features, able to sink with all the cloud services, editing, errorless use over last two years Cons Would like to see better PDF editing features [View all Reviews](https://www.capterra.com/p/125404/FileCenter/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.