# FileCenter Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FileCenter Software - reviews, pricing plans, popular comparisons to other Document Management products and more. Source: https://www.capterra.com/p/125404/FileCenter --- # FileCenter Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FileCenter ## What is FileCenter? FileCenter is document management software that transforms Windows desktops into comprehensive document management systems. It features document scanning, OCR conversion, PDF editing, and secure file sharing options. The software digitizes paper documents into high-quality PDFs while allowing users to make changes and annotations to existing files. FileCenter also integrates with cloud services including Google Drive, OneDrive, and Dropbox, enabling convenient access to documents. The system organizes files in consistent folder structures that can be templated for team use. Documents are automatically classified and filed based on content, streamlining the organization process. The software includes a client portal for exchanging digital files securely. Additionally, FileCenter combines file management, scanning, and PDF editing functions in one interface, eliminating the need for multiple applications while maintaining a straightforward user experience. ## What is FileCenter used for? [Document Management](https://www.capterra.com/document-management-software/)[Legal Document Management](https://www.capterra.com/legal-document-management-software/) Overall rating Based on 37 user reviews Reviews sentiment Positive 86% Neutral 5% Negative 8% Starting price $97 Per User, One Time Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## FileCenter alternatives Highest Rated [Google Drive](https://www.capterra.com/p/161425/Drive/) [4.8 (28,480)](https://www.capterra.com/p/161425/Drive/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/161425/Drive/) [4.7 (2,876)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (28,916)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/160756/Google-Docs/) [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,549)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [View all alternatives](https://www.capterra.com/p/125404/FileCenter/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Full Text Search 3.7 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Document Storage 4.1 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system File Sharing 4.4 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Access Controls/Permissions 4.2 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Archiving & Retention 3.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes File Conversion 4.2 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Convert files to a different format FileCenter 22 features Define levels of authorization for access to specific files or systems Highlight content and/or make notations about parts of content Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Import and export data to and from software applications Automated or logic-based workflows that assist in the creation of electronic documents Scan, move or upload electronic files within the software's repository Assign categories, labels, tags, or attributes to documents for organization, search and storage Makes changes to document features such as text, fonts, formatting, etc. Custom forms to streamline repetitious aspects of a document Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Convert files to a different format Public or private sharing of digital files such as documents, audio/video, images, and more Store, manage and track all forms in a centralized location Search for specific words or phrases within a document or database Ability to recognize printed or written text within digital images or scanned documents Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.4 (36) 4.4 Based on 36 reviews ## Pricing Value for money 4.1 (34) Free Trial [View pricing plan details](https://www.capterra.com/p/125404/FileCenter/pricing/) FileCenter DMS Std $97.00 Per User,One Time FileCenter DMS Pro $197.00 Per User,One Time FileCenter DMS Pro Plus $297.00 Per User,One Time Value for money 4.1 (34) 4.1 Based on 34 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ amberSearch](https://www.capterra.com/p/227734/amberSearch/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (35) 4.2 Based on 35 reviews ## User reviews Overall rating 4.5 Based on 37 reviews Filter by rating 5(28) 4(4) 3(2) 2(0) 1(3) Mentioned topic Sorted by most recent GT Gary T. Cloud Architect Information Technology and Services ### "A Reliable and Efficient Document Management Solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 30, 2025 It’s a solid document management solution, especially for small to mid-sized businesses that need a straightforward way to organize, scan, and retrieve files. Pros The ability to scan, organize, and retrieve documents quickly made it ideal for managing a paperless office. Cons Its interface feels a bit dated compared to more modern document management tools, which can affect the user experience for new users. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CK Crypto K. CEO Financial Services ### "All in one file editor " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 March 24, 2025 Pros Great centralizing tool for documents purpose to do many in one Cons Not too much options for edition and modifications Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GG Gaurav G. Application Developer Computer Software ### "Easy to use files Integrator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 17, 2025 I have used to edit, scan, ocr, store and secure my some of the files Pros It is seamless for all the things like scanning pdf, editing pdf to sign a document, making ocr pdf, storing on cloud etc. Cons It can have more 3rd party integration and AI use cases Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 19, 2025 Hi Gaurav, Thank you for taking the time to share your experience with FileCenter! We're thrilled to hear that you find it seamless for scanning, editing, OCR, and cloud storage. Our goal is to make document management as easy and efficient as possible, so it's great to know FileCenter is working well for you. We also appreciate your suggestion for more third-party integrations and AI use cases. We’re always looking for ways to enhance FileCenter, and feedback like yours helps us shape future improvements. If you have any specific integrations or AI features in mind, we'd love to hear more! Thanks again for being a valued user. If there's anything we can do to improve your experience, feel free to reach out! JC Jerome C. Data analyst Online Media ### "Useful companion for file management" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 4/10 January 10, 2025 Pros Good time saver tool grouping in one place basic file management Cons The Interface looks quite odd and worn out Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 19, 2025 Hi Jerome, We appreciate you sharing your thoughts on FileCenter! It's great to hear that you find it a useful time-saving tool for file management. Our goal is to streamline document organization and make your workflow more efficient, so we're glad it's helping you. We also appreciate your feedback on the interface. We’re always working on improvements, and user input like yours helps us prioritize updates. If you have specific suggestions on what you'd like to see improved, we'd love to hear them! Thanks again for your review, and we hope FileCenter continues to support your file management needs. Let us know if there's anything else we can do to enhance your experience! PN Paul N. Owner Law Practice ### "FileCenter Continually Freezes, No Tech Support" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 15, 2024 I started using FileCenter in 2013 and have renewed the license every year since. However, this year (2024), their program stopped working entirely. It continually freezes and does not respond to any commands. The program cannot be closed from within the program window (the "x"), and has to be forcibly shut down via the Task Manager. While it's frozen, the Task Manager flashes red for file manager, indicating that it is using 20% of the CPU resources. No other program on the program is malfunctioning. FileCenter tech support is worthless and insists it's not their program but my computer that's the problem. Wrong. the old Windows File Explorer does not freeze, nor does any other program. FileCenter is a lemon program. Don't waste your money. Pros Helpful in quickly moving, renaming, working with multiple files. Cons The program started to continually freeze and had to be forcibly shut down from Task Manager. It is completely non-responsive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 22, 2024 Paul, Thank you for your feedback and for being a loyal FileCenter user since 2013. I’m truly sorry to hear about the issues you’ve been experiencing. It sounds frustrating, and I want to make sure we address this properly. I noticed that during your last support session, you mentioned using Kaspersky Anti-Virus, which we know can sometimes interfere with our software and others. After that session, you mentioned that the issue seemed to improve, so I'm sorry to hear it's persisting. We’re committed to getting this resolved for you. If you're open to it, we'd love to investigate further and help find a solution. Please feel free to reach out directly. Best regards. Kevin Anderson President DS Deloris S. Student Writing and Editing ### "File Center Keeps Documents in One Place" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 15, 2024 Pros I like FileCenter because I can easily locate all of my files. Most of the time when I save a file on my computer, I have a difficult time locating it, but with this software, I can find it quickly. Cons The thing I didn't like about FileCenter is that it was a free trial and I had to buy it. I wish it was just free. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 22, 2024 Deloris, Thank you for taking the time to share your thoughts on FileCenter! We're thrilled to hear that you're finding it helpful for organizing and locating your files easily. Our goal is to make file management as simple and efficient as possible, so it's great to know the software is working well for you. We understand that the transition from a free trial to a paid version can be a bit of a letdown. The trial is designed to give users a full experience of what FileCenter has to offer before making a purchase decision. The licensing fees help us continue to provide updates, new features, and the support that ensures FileCenter remains a valuable tool for our users. We truly appreciate your feedback and hope you continue to enjoy using FileCenter. If you have any suggestions on how we can improve, or if there's anything else you'd like to share, we'd love to hear from you! LT L Todd J. Financial Advisor Financial Services ### "Terrible Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 5, 2024 My overall experience with FileCenter is not a good one. They make it seem, in their ads, that they are a very customer service oriented company and that could not be farther from the truth. They do not stand behind the customer service claims that they make online and in their ads. Do not buy this product! Pros When you first get it it is fairly easy to use. Cons I upgraded my subscription and when I did that I lost 90% of the files that I had used for years in a previous version. When I emailed support to get help on recovering lost files the response was first pay $100 then someone from technical support would help me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LR Larry R. certified public accountant Accounting ### "file center a great service for professionals" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 11, 2023 Pros i like how easy it is to submit document and have my clients see my files. i also like how its easier to find them. Cons file center is not best when first starting out once you get the basics its very useful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DV David V. Office Manager Construction ### "Great resource for organizing document storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 12, 2022 Really good support, overall this product helps us keep our digital filing organized and saves time. Pros Makes it very quick and easy to manage PDF files for all our accounting documents. Really appreciate the naming and sorting tools, preview and the simple editor. We chose FileCenter because it just stores regular files in regular windows folders, so you don't need the software to access them. Works great with OneDrive and Sharepoint. Cons The scanning settings can get a bit involved but not really FileCentres fault, its what's needed for broad support. The program can crash occasionally after windows updates before the patch comes out but never causing a loss of work. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SM Scott M. President/Owner Computer Software ### "FileCenter Simply Doesn't Work" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 27, 2022 FileCenter has constantly crashed ever since we first purchased it several years ago. Usually can't even open the software. We've contacted support many times and never get anywhere. They blame our computer, but we run it on the same system we use for 3D work, video editing, etc. We have no issues with any other software on this massively built machine. Even during one of the updates, it worked for a while, kind of. But then the thumbnails for the files didn't load at all. They had to send us new builds to try to get it to work. I will be surprised if anyone actually uses this product. After years and purchasing their maintenance packages so we can download "fixes" to an already not-working product, we are done. This software is the worst we've ever used and we will simply go back to using Windows Explorer for file management. Pros Interface layout is nice. Wanted the enhanced thumbnail view, but this software won't even run for a few minutes without crashing. Cons Crashes and non-helpful support, so can't really add much here. We've never been able to use it very much. Reasons for choosing FileCenter Wanted something better than Windows Explorer, but FileCenter is crap and a total waste of money and time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/125404/FileCenter/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)