# OpenKM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OpenKM Software - reviews, pricing plans, popular comparisons to other Document Management products and more.

Source: https://www.capterra.com/p/125417/OpenKM/alternatives

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# 

 OpenKM Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

OpenKM

## What is OpenKM?

Open source Document management sytem developed in Java, designed to collaborate and manage documents and contents at the enterprise level.It provides features to manage the complet life cycle of documents (classification tools,live edit,version control,communication tools) implement business processes ( automations, workflows, OCR,scanner client, digital signature...)It has not technical barriers to connect with 3rd apps and has modules to meet specific needs . Mobile App available .

## What is OpenKM used for?

[Content Management](https://www.capterra.com/content-management-software/)[Document Management](https://www.capterra.com/document-management-software/)[Mobile Content Management System](https://www.capterra.com/mobile-content-management-system-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$100

Other, Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OpenKM

4.6 (17)

VS.

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$100

Other, Per Month

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (17)

Ease Of Use

4.2 (2,531)

Value For Money

4.6 (16)

Value For Money

4.2 (1,834)

Customer Service

4.2 (16)

Customer Service

4.3 (1,987)

## OpenKM alternatives

Highest Rated

[4.6 (94)](https://www.capterra.com/p/145411/Zoho/reviews/)

Starting price

$3.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (48)](https://www.capterra.com/p/168433/Kontent/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (93)](https://www.capterra.com/p/100251/LogicalDOC/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (1,242)](https://www.capterra.com/p/131735/PandaDoc/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Content Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Document Management

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Document Storage

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Electronic Signature

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Digitally sign online documents

File Recovery

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Recover lost, deleted, or damaged files

OpenKM 55 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Track and manage schedules and meetings via an integrated calendar

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Manage digital assets

Automated or logic-based workflows that assist in the creation of electronic documents

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Custom forms to streamline repetitious aspects of a document

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Convert files to a different format

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Search for specific words or phrases within a document or database

Compile and organize data into specific metrics

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Manage and support multiple languages

Ability to recognize printed or written text within digital images or scanned documents

Adjust communications based on previous interactions or personal preferences

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

At least a username and password is required to access the system

Allow users to access multiple services after entering their login credentials once

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (17)

4.4

Based on 17 reviews

## Pricing

Value for money

4.6 (16)

Free Trial

Free Version

Basic

$100.00

Other,Per Month

Value for money

4.6 (16)

4.6

Based on 16 reviews

## Integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (16)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (16)

4.2

Based on 16 reviews

## User reviews

Overall rating

4.6

Based on 17 reviews

Filter by rating

5(11)

4(6)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Miguel Angel C.

Diseño

Mechanical or Industrial Engineering

### "OpenKM: Una solución para la gestión de documentos de código abierto"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

May 1, 2023

Es una buena opción para empresas que buscan una solución de gestión de documentos de código abierto asequible y fácil de usar. Sin embargo, debe tenerse en cuenta que puede haber limitaciones en cuanto al soporte técnico y la personalización.

Pros

Permite a los usuarios crear, editar, almacenar y gestionar documentos digitales, así como buscar y recuperar documentos según sus necesidades proporcionando un control de versiones completo para los documentos, lo que permite a los usuarios ver el historial de revisiones y restaurar versiones anteriores de los documentos, permitiendo a los usuarios colaborar en tiempo real en la creación y edición de documentos, lo que aumenta la productividad y la eficiencia.

Cons

Al ser un software de código abierto, el soporte técnico y la asistencia pueden ser limitados y puede ser difícil usarlo para los usuarios nuevos, ya que puede llevar tiempo acostumbrarse a la plataforma y sus funciones con su personalización del software que puede ser un desafío para las empresas que no tienen habilidades de programación internas.

Alternatives considered

[OpenText Documentum Content Management](https://www.capterra.com/p/233488/OpenText-Documentum/)

[Nuxeo](https://www.capterra.com/p/167024/Nuxeo-Platform/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SP

Sascha P.

IT Engineer

Information Technology and Services

### "OpenKM Professional - price performance winner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 15, 2019

OpenKM is a great software for document filing and search. Also it is excellently suited as backend-service for own applications or the integration in third-party applications.

Pros

\- transparent license and price model - no hidden costs or limitations (API-calls, ...) - very stable and high performance - feature rich - expandable

Cons

The design could be renewed, but is not absolutely necessary.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 20, 2019

We at OpenKM, appreciate your highly positive feedback. The new Version 7 update is allowing us to perform a complete UI overhaul for OpenKM. Please be on the lookout for news; we are working on releasing the improvements as soon as possible.

AI

Armando I.

Network Manager

Information Services

### "Best Document Administration Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 6, 2019

Pros

\-Quick searches -Can manage large data whitout any worries -Easy customization. -Can develop any solution from data hosted on OpenKM

Cons

\-Not too friendly graphic design -Slow uploading documents at a large range of documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 9, 2019

We at OpenKM appreciate your highly positive feedback. Our in-progress Version 7 update includes many speed improvements and an entirely overhauled interface. We are currently working on releasing these updates as soon as possible and look forward to hearing our customer's thoughts on the new OpenKM.

GL

Guy L.

Consultant

Mining & Metals

### "OpenKM"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 4, 2019

Very good and functiona

Pros

Programmable with Java Excellent Tech support

Cons

The search routine needs work to be flexible. The order of the words should not impact the search The add-ins are not the most convenient and need some work. Still prefer live-edit to the add-ins.

Reasons for choosing OpenKM

Programmable and easy to extract information for reporting. Flexible structure of folders and views

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2019

We at OpenKM appreciate your highly positive feedback. We are currently performing a significant overhaul for Version 7, and we have submitted your improvement requests to our technical team for review. We hope to show you the many advancements in OpenKM soon.

RP

Roberto P.

CEO

Computer Hardware

### "High performance"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 4, 2019

Pros

Open Km covers all needs of managment documents. High performance Timely support Scalable

Cons

Could improve the graphic interface and have better design

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2019

We at OpenKM, appreciate your highly positive feedback. We are happy to announce that, with the new Version 7, we are performing a complete UI overhaul for our application. Please look forward to many improvements to the interface shortly.

JM

JOSE MIGUEL S.

Software Development Team Manager

Computer Software

### "Digital Document Management Done Right!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 2, 2019

Digital Document Management can be implemented to a very wide range of verticals, but to be precise and in my experience, you can achieve: - Procurement documents - HR Documents - Medical Images - Legal Contracts - Service Contracts

Pros

The most valuable advantage of OpenKM is its API. It is so easy to connect OpenKM to other systems (this is the most common scenario for Document Management). Using Rest services, OpenKM can connect to your ERP, CRM or even your BPM of choise, you name it.

Cons

Its UI is a little dated, but version 7 will come with a big overhaul in this regard! So, stay tuned.

Alternatives considered

[LogicalDOC](https://www.capterra.com/p/100251/LogicalDOC/)

[Alfresco Digital Business Platform](https://www.capterra.com/p/52548/Alfresco-One/)

Reasons for choosing OpenKM

Open and easy to use of its API. Robust infrastructure with no fancy requirements, as you can install in HA IF. Secure. Knowledgeable Support team.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 3, 2019

We at OpenKM, appreciate your highly positive feedback. We are very excited by the opportunities and advancements possible with Version 7, and hope to be able to show the improvements to the UI soon.

AG

Allen G.

Consultant

Hospital & Health Care

### "OpenKM Two year review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 29, 2019

We have solved our NYS and HIPAA regulatory requirements for governance of our documents.

Pros

It has all the features that a company needs to satisfy requirements for documentation management.

Cons

It requires a basic training session before any user can get started. We about one hour to get them started, then a follow-up later.

Reasons for choosing OpenKM

Features and price. Best value for the dollar.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2019

We at OpenKM, appreciate your overall positive feedback. We believe that OpenKM gives you a whole array of useful features that can improve its usability and help your company process workflows. We agree that basic training is necessary to learn how to use OKM and get the most benefits of our application. We believe it might be beneficial for your team to attend one of our free webinars that take place once a month. The next one in English is on 12/17/19 at 1:00 pm EST. If you want to register, please do so by using the following link https://register.gotowebinar.com/rt/5090586405572191756 During the webinar, your team can post questions that, if the time allows, will be answered right away, or we will be addressed afterward via direct email.

BR

Ben R.

OpenKM Specialist

Biotechnology

### "OpenKM Experience"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

November 27, 2019

Pros

Overall functionality. Open Source. Feature rich.

Cons

The application was written with discrepancies such as: • The Copy and Move command behave differently as it relates to inheriting permission in the target folder. The Move command should work like copy with the option to clone security. • Email: When sending an email from the Write Email icon, the emails get saved in the Email section below Taxonomy. However, when emails are sent via Send link or Send document attachment or Notification, they are not saved in the email folder. All emails and notifications should be saved in the email section. • Stamping: Text stamps do not have the option to choose a page or page range, but Image stamps do. All stamps should have the option to apply to a specific page or range. • Stamping: All stamps - be able to set the default page number when creating the stamp. When sending an email, it would be nice to be able to type ahead to get to the name or at least to have the ability to enter the first initial, to quickly move to the name desired. Write mail Icon to default the “Reply to” to the sender. When clicking on a link in an email, to be able to configure which browser it should go to either on a system level or per user, not for OpenKM to open the document in the default browser. This is because many use Chrome as their default browser but OpenKM works best with Firefox. So, even if the default browser is Chrome, there should be a setting to open document links in a specified browser.

Alternatives considered

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Reasons for choosing OpenKM

Affordable and features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 5, 2019

We at OpenKM appreciate your feedback. Our team is currently performing a significant user interface overhaul as part of the version 7 update, and we have sent your UI requests to our technical staff so they may be reviewed for inclusion in the new interface. We will be providing many improvements soon, and hope to see your desired changes among them.

MJ

Michael J.

IT

Information Technology and Services

### "Good for building a searchable PDF database"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

November 25, 2019

We use the software to maintain bills received from our facilities over 2 states. We have to keep everything for at least 2 years before compacting and archiving with the ability to pull up documents on the fly. We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe. We are running it on an in-house VM with very little resource usage and have had almost no problems.

Pros

Drag and drop from file explorer is a huge plus for our non-tech savvy users. Adding a tag to each PDF for future recall is good if you don't want to OCR everything. Up time is excellent. Over the last ~2 years, we have gone down maybe twice, and neither time was for more than an hour. Very dependable.

Cons

The interface is a bit outdated. OCR is a bit hit or miss. Help files could be better. There are a few features that I had trouble getting more info on. User access can be a pain to set up, especially retroactively.

Reasons for choosing OpenKM

Self served and feature rich. Better technical support.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2019

Hello dear customer, We, at OpenKM, appreciate your overall positive feedback. We had a technical concern preventing us from updating our UI, which has been addressed with Version 7. Interface improvements are now on our development schedule. We are also currently revising our documentation for the new version, and it will see improvements shortly as well. The OCR and User Authentication both require some experience to use to their full potential, such as setting user permissions through the database, which will be much faster for some changes. There are also alternate options, the OCR engine used is pluggable if an alternative would be preferred, and OpenKM Professional can be set up to use Active Directory or LDAP for authentication. If you would like any additional information, please contact us.

AU

Anonymous User

General Manager

Information Technology and Services

### "Fantastic DMS solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2019

Great solution with all fully integrated components of DMS core, workflow, reporting, OCR, etc.

Pros

Very cost-effective yet with enterprise-class features and functionalities.

Cons

Hope to see mobile app's built-in file previewer soon.

Alternatives considered

[Alfresco Digital Business Platform](https://www.capterra.com/p/52548/Alfresco-One/)

Reasons for choosing OpenKM

Cost

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 29, 2019

Hello dear customer, We, at OpenKM, appreciate your highly positive feedback. Our team has primarily been working on Version 7 recently, now that it is live we will be looking to continue improving in other areas, and have noted that the previewer for the mobile app is a highly sought function for its users.

[View all Reviews](https://www.capterra.com/p/125417/OpenKM/reviews/)

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