--- title: "OpenKM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is OpenKM the right CMMS solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/125417/OpenKM/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- OpenKM 4.6 (17) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of OpenKM Ease of use 4.2 Customer Service 4.2 ## Showing most helpful reviews Showing 1-17 of 17 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer General Manager Used the software for: 3-5 years ### "Fantastic DMS solution" November 25, 2019 5.0 Great solution with all fully integrated components of DMS core, workflow, reporting, OCR, etc. Pros Very cost-effective yet with enterprise-class features and functionalities. Cons Hope to see mobile app's built-in file previewer soon. Review Source R Reviewer Software Development Team Manager Used the software for: 3-5 years ### "Digital Document Management Done Right!" December 3, 2019 5.0 Digital Document Management can be implemented to a very wide range of verticals, but to be precise and in my experience, you can achieve: - Procurement documents - HR Documents - Medical Images - Legal Contracts - Service Contracts Pros The most valuable advantage of OpenKM is its API. It is so easy to connect OpenKM to other systems (this is the most common scenario for Document Management). Using Rest services, OpenKM can connect to your ERP, CRM or even your BPM of choise, you name it. Cons Its UI is a little dated, but version 7 will come with a big overhaul in this regard! So, stay tuned. Review Source R Reviewer OpenKM Specialist Used the software for: Less than 1 year ### "OpenKM Experience" December 5, 2019 4.0 Pros Overall functionality. Open Source. Feature rich. Cons The application was written with discrepancies such as: • The Copy and Move command behave differently as it relates to inheriting permission in the target folder. The Move command should work like copy with the option to clone security. • Email: When sending an email from the Write Email icon, the emails get saved in the Email section below Taxonomy. However, when emails are sent via Send link or Send document attachment or Notification, they are not saved in the email folder. All emails and notifications should be saved in the email section. • Stamping: Text stamps do not have the option to choose a page or page range, but Image stamps do. All stamps should have the option to apply to a specific page or range. • Stamping: All stamps - be able to set the default page number when creating the stamp. When sending an email, it would be nice to be able to type ahead to get to the name or at least to have the ability to enter the first initial, to quickly move to the name desired. Write mail Icon to default the “Reply to” to the sender. When clicking on a link in an email, to be able to configure which browser it should go to either on a system level or per user, not for OpenKM to open the document in the default browser. This is because many use Chrome as their default browser but OpenKM works best with Firefox. So, even if the default browser is Chrome, there should be a setting to open document links in a specified browser. Review Source R Reviewer IT Used the software for: 1-3 years ### "Good for building a searchable PDF database" November 27, 2019 4.0 We use the software to maintain bills received from our facilities over 2 states. We have to keep everything for at least 2 years before compacting and archiving with the ability to pull up documents on the fly. We currently have roughly 200,000 PDFs in OpenKM and the only lag comes from Adobe. We are running it on an in-house VM with very little resource usage and have had almost no problems. Pros Drag and drop from file explorer is a huge plus for our non-tech savvy users. Adding a tag to each PDF for future recall is good if you don't want to OCR everything. Up time is excellent. Over the last ~2 years, we have gone down maybe twice, and neither time was for more than an hour. Very dependable. Cons The interface is a bit outdated. OCR is a bit hit or miss. Help files could be better. There are a few features that I had trouble getting more info on. User access can be a pain to set up, especially retroactively. Review Source Allen G. Consultant Used the software for: 3-5 years ### "OpenKM Two year review" December 2, 2019 5.0 We have solved our NYS and HIPAA regulatory requirements for governance of our documents. Pros It has all the features that a company needs to satisfy requirements for documentation management. Cons It requires a basic training session before any user can get started. We about one hour to get them started, then a follow-up later. Review Source R Reviewer Consultant Used the software for: 3-5 years ### "OpenKM" December 6, 2019 4.0 Very good and functiona Pros Programmable with Java Excellent Tech support Cons The search routine needs work to be flexible. The order of the words should not impact the search The add-ins are not the most convenient and need some work. Still prefer live-edit to the add-ins. Review Source R Reviewer IT Engineer Used the software for: 3-5 years ### "OpenKM Professional - price performance winner" December 20, 2019 5.0 OpenKM is a great software for document filing and search. Also it is excellently suited as backend-service for own applications or the integration in third-party applications. Pros \- transparent license and price model - no hidden costs or limitations (API-calls, ...) - very stable and high performance - feature rich - expandable Cons The design could be renewed, but is not absolutely necessary. Review Source R Reviewer Network Manager Used the software for: 3-5 years ### "Best Document Administration Software" December 9, 2019 5.0 Pros \-Quick searches -Can manage large data whitout any worries -Easy customization. -Can develop any solution from data hosted on OpenKM Cons \-Not too friendly graphic design -Slow uploading documents at a large range of documents. Review Source R Reviewer Lider de Proyecto Used the software for: 3-5 years ### "My point of view" November 13, 2019 4.0 Very useful software for document management, many useful features for end users like me. Pros Useful features for the end user. Possibility of creating document templates. Cons None remarkable at the time of writing this review. Review Source VR Verified Reviewer Co-fondateur Used the software for: Less than 1 year ### "From the beginning of our collaboration contacts are very pleasant and high level skills " May 25, 2018 5.0 Pros Very well documented, the sources are accessible and understandable, the commissioning is fast and the use is done quickly because the solution is developed in a logic and a business vision. OpenKM solution leaves plenty of possibilities for integration of add-ons. Cons Maybe the software is only in English which can be a problem for users who do not speak and do not understand English Review Source R Reviewer Diseño Used the software for: Less than 1 year ### "OpenKM: Una solución para la gestión de documentos de código abierto" May 5, 2023 4.0 Es una buena opción para empresas que buscan una solución de gestión de documentos de código abierto asequible y fácil de usar. Sin embargo, debe tenerse en cuenta que puede haber limitaciones en cuanto al soporte técnico y la personalización. Pros Permite a los usuarios crear, editar, almacenar y gestionar documentos digitales, así como buscar y recuperar documentos según sus necesidades proporcionando un control de versiones completo para los documentos, lo que permite a los usuarios ver el historial de revisiones y restaurar versiones anteriores de los documentos, permitiendo a los usuarios colaborar en tiempo real en la creación y edición de documentos, lo que aumenta la productividad y la eficiencia. Cons Al ser un software de código abierto, el soporte técnico y la asistencia pueden ser limitados y puede ser difícil usarlo para los usuarios nuevos, ya que puede llevar tiempo acostumbrarse a la plataforma y sus funciones con su personalización del software que puede ser un desafío para las empresas que no tienen habilidades de programación internas. Review Source R Reviewer IT Manager Used the software for: 1-3 years ### "Review" November 19, 2019 5.0 Pros Functionality and cost. Easy to use, after it is setup correctly. Cons Not easy to create or change modules. You must be experienced in Java Review Source R Reviewer CEO Used the software for: 3-5 years ### "A good Tool " November 11, 2019 4.0 We have had a good experience, the software fulfills its purpose even with plenty of features, just with a couple of customer service problems. We feel comfortable with the application Pros \- Excellent functionality - Friendly interface - Periodic increase of characteristics - Possibility of interconnection with other systems - Reasonable price - Proper versioning Cons \- Support and after sales service - Response time Review Source R Reviewer IT Administrator Used the software for: Less than 1 year ### "OpenKm" November 11, 2019 5.0 Great product revenue in the investment Pros Friendly use, and very reliable for user Cons They have to be more area complete, mean Review Source R Reviewer CEO Used the software for: Less than 1 year ### "High performance" December 6, 2019 5.0 Pros Open Km covers all needs of managment documents. High performance Timely support Scalable Cons Could improve the graphic interface and have better design Review Source R Reviewer Coordinadora de Bienestar Used the software for: 3-5 years ### "Very useful" November 13, 2019 5.0 Pros You can have access to a lot of documents in one second. Cons I don't know all the functions so I don't use it often. Review Source R Reviewer Teacher Used the software for: I used a free trial ### "my impressions" November 11, 2019 5.0 personally I have nothing to regret Pros It's great for helping people in their personal business. Cons page layout is a bit confusing this makes it difficult for users to access Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.