ShootQ

ShootQ


4.5 / 5
11 reviews

Who Uses This Software?

Web-based CRM platform that enables photographers and other creative entrepreneurs to manage workflow, appointments, new leads, sales and more through integration with Quickbooks.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.95/month
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • ShootQ
  • web.shootq.com/
  • Founded 2006
  • United States

About ShootQ

Cloud-based business management software with bill collection, customizable surveys, and customer service management functionality.


ShootQ Features

  • Appointment Scheduling
  • Billing & Invoicing
  • Client Management
  • Contract Management
  • Event Management
  • Marketing Management
  • Order Management
  • Project Management
  • Proposal Management

ShootQ Reviews Recently Reviewed!


Capterra loader

Your Virtual Assistant for photographers

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it reminds my clients the payments, it sends automatic emails depending on the time frame and type of job, it keeps notes from my client's emails and calls, and also it prevents me for double booking dates

Cons: the mobile app is not at his best but I asked and they're working on a new version made from scratch.

Overall: I have been using it since 2005 and it is the most valued helper for my solopreneur photography business

Totally redesigned from the ground up. Automated workflows keep my studio running smoothly.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Redesigned taking into account all the suggestions from photographers. Workflows with auto emails and questioners are fantastic. Daily tasks keeps clients from falling between the cracks.

Cons: So far, the few things that bugged me have been taken care of in the redesign. Especially the fact that I can now add a item to the calendar without assigning an event to it.

A very good studio management option if you don't need too much customization

Jul 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the design and general online interphase of ShootQ. It is very intuitive, and I didn't have to go through too much hassle in order to learn how to use it. It didn't need a lot of setup upfront too: most of the pre-generated workflows and proposals worked just fine for my brand, and after tweaking the logo and colors it was ready to go! I also enjoyed the way the client proposal page is presented and how I can present my services as a sort of "menu" with images and buttons for clients to get add-ons within my packages.

Cons: I was on the monthly plan, which was a bit higher than I had hoped for. But most of all, it lacked versatility after a point. With the studio management tool that I ended up going with, I was able to customize the packages and proposals with no limit, and even my dashboard! I could set it up to report the financial data that I needed to see, right from the start. This is not an option for ShootQ.

Overall: Good tool overall! But I know there are some that can do the job in a more robust and versatile way.

I have used this software for years and love it.

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love the ease of use and how it keeps myself and my clients oragnized. It keeps track of everything I need, from accounting to contracts.

ShootQ has been lying to their customers!

Apr 10, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I like that I can book contracts, collect payments and send emails.

Cons: Flash based and not mobile friendly. Customer service for existing members isn't good.

Overall: I purchased a lifetime account with ShootQ after they told me I should have my account updated in a few months to the new platform. $1500 later and it has been over 2 years and they have been lying to us. Each time we ask they say next month and nothing happens. At this point it feels like something should be done but again no one is willing to step in and help us out. We are working with a flash based non mobile friendly system that is a pain. Its hurting our business from growing. I wish the leadership would do something about it. Taking matters into my own hands now!

Capterra loader

Fresh breeze in the approach to studio management software.

Apr 24, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: ShootQ with new version of the service joins a trendy approach to amazing interface cleanness.

This is also leads to beautiful UX.

Selling points and some lifesavers for studio owner:

- leads management

- jobs overview

- schedule

- tasks

Cons: As I used beta version and now is graduated as "new version" I fully understand that some of following "cons" will be resolved (hope).

For a daily user, system sometimes slows down.

Still waiting to see working Reports.

-

Great for staying organized

Mar 13, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money

Pros: I like that it brings all of the tools for running a business into one software, which is great because I dont have to subscribe to other products that only do one or two things.

Cons: Although it does what I need it to do the pricing of the software could be better. I wish there was a price point between in a range.

It's invaluable to keeping my business organized.

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how easy it is to set everything up and customize everything from your contracts to your workflows.

Cons: I don't like that there's a limit on the number of jobs you can have with the free account, but I understand why. I wish other features were limited instead of job number.

Changed My Business

Apr 16, 2015
5/5
Overall

4 / 5
Ease of Use

3 / 5
Customer Support

Comments: I've been using ShootQ since it first became available and it has changed my business.

Paper billing and paper contracts used to be the bane of my business and now ShootQ has taken all of that pain away.

If it manages all of my weddings - all of the communication I have with my clients, all of my billing, all of my contracts and all of my tasks.

I will say that the app needs a lot of work and I know that they are working on it as I write this but other than that, I could not be more pleased.

Feature Packed

Feb 05, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the Proposal builder and the mobile app is good as I am often away/ out of the office and having all your info to hand is great.

Cons: It is a little expensive, but there are a lot of great features, all of which I am not using as I already have things like contracts etc in Shootproof.

Seems great at first

Apr 25, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Extremely
Likely

Pros: Lots of features and functions and ways to customize. The customer support is very attentive and helpful.

Cons: The number of bugs I kept running into (automated emails that went out when they shouldn't have, items in a timeline not appearing in the right order, etc).

Overall: I only did a trial and initially was planning to move forward and use it for my business, but the more time I spent getting things set up, the more bugs/issues I kept running into. I know they will work to fix things, but in the meantime, it was just too many to make me want to move forward.