# Salonware/Spaware Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Salonware/Spaware Software - reviews, pricing plans, popular comparisons to other Salon products and more.

Source: https://www.capterra.com/p/12546/Salonware-Spaware

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# 

 Salonware/Spaware Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Salonware/Spaware

## What is Salonware/Spaware?

Salon/Spaware is the most powerful Salon & Spa Management Software. Irrespective of your size or the way you run your Salon or Spa, Salon/Spaware has a software solution for you, from the single owner salon to a fully networked multi-station. Salon/Spaware offers easy touch screen design, power, and flexibility. With our one-step QuickBooks Link, Credit Card Module, Online Booking, the best technical support and the Industry's first automated marketing...making us the obvious choice.

## What is Salonware/Spaware used for?

[Salon](https://www.capterra.com/salon-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$30

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Salonware/Spaware?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mdware.com&name=Salonware/Spaware)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Salonware/Spaware

2.8 (11)

VS.

[4.4 (405)](https://www.capterra.com/p/9167/DaySmart-Salon/reviews/)

Starting Price

$30

Other, Per Month

Starting Price

$69

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.4 (11)

Ease Of Use

4.4 (83)

Value For Money

2.5 (8)

Value For Money

4.2 (81)

Customer Service

3.1 (11)

Customer Service

4.3 (81)

## Salonware/Spaware alternatives

Highest Rated

[4.9 (298)](https://www.capterra.com/p/187593/Mangomint/reviews/)

Starting price

$165.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (3,479)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (1,129)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/12546/Salonware-Spaware/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

Schedule appointments via a calendar

Booth Rental Management

Offer to rent a booth to freelance professionals

Client Database

Electronic storage of stakeholder contact information

Client Management

Manage contact details and communication with clients

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

Email Marketing

Create and send email blasts/campaigns

Salonware/Spaware 12 features

Schedule appointments via a calendar

Offer to rent a booth to freelance professionals

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Automated reminders and confirmations for booked appointments and events via text or email

Create and send email blasts/campaigns

Track employee schedules, availability, and performance across projects and tasks

Track and manage inventory levels to maintain proper supply

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Book meetings and appointments through a website or digital platform

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Get Advice

We can help you find the software with the features you need.

Features

2.5 (8)

2.5

Based on 8 reviews

## Pricing

Value for money

2.5 (8)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/12546/Salonware-Spaware/pricing/)

Spaware

$30.00

Other,Per Month

It includes:

-   Appointment Scheduling
-   Credit Card Module - Available for Additional Cost
-   Day Tripper
-   Fingerprint Module
-   Marketing
-   Online Booking
-   Packages
-   Reporting Functions
-   Resources
-   Rooms
-   SMS Messaging
-   Tanning Module
-   Unlimited Users

Value for money

2.5 (8)

2.5

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

3.1 (11)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.1 (11)

3.1

Based on 11 reviews

## User reviews

Overall rating

2.8

Based on 11 reviews

Filter by rating

5(3)

4(1)

3(2)

2(1)

1(4)

Mentioned topic

Sorted by most recent

MD

Matthew D.

Operations Manager

Consumer Services

### "USED FOR OVER 10 YEARS GLAD I AM GETTING RID OF IT "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

August 15, 2018

The tech support guys are super nice but have no way of making the product better and all complaints lie on deaf ears unless your a med spa

Pros

Easy of Booking appointments and thats about it

Cons

Reporting, its horrible and owner of company only cares about the medical spa sideof the business and told me so directly. Everything is geared to med spa. If you are looking to buy this for a Hair Salon DONT

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JD

Jim D.

Owner

Health, Wellness and Fitness

### "Only software company that holds your client info HOSTAGE! Stay away."

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

December 20, 2017

Booking, scheduling, navigation.

Pros

Great presentation at salon shows and I remember good delivery and their tech support (pay ahead a certain amount of tech support monthly which later changed. All items were a la cart, pick and choose what you need.

Cons

Be very careful of companies that hold your clients information hostage. Remember, you paid for that software and although there is no future use of the software the business no longer has access for an expired license code. In actuality I only needed it for one day (today) to export some sales history from 2008 to 2012. The other five years of sales we still have since switching. It is a shame but I will post a complaint to their local judicial system for business practices and see if this could be a violation.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GM

Gloria M.

owner

Consumer Services

### "Don't do it!!!! I bought software outright and they shut my access down when I canceled updates."

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 12, 2017

Ran my business Reports when they were accurate but they got all messed up totally could have had a war on my hands from my stylist

Pros

it was what I used to but had many bugs, especially with updates. when I purchased software I got the business management part. They took it away never sent me a disk, and only downloaded it. It had some nice features but glad I'm not dealing with the rude guy in the support team. Some of the techs were pretty great and accommodating.

Cons

any financials did not add up we were going by their calculation Reports and found some stylist were being paid for other stylist work some not getting paid at all for work that they should have. watch out for their reports they are different in various areas(reports) when they shouldn't. Tried to speak to Brad about various areas of problems he looks down on women. no couth!! got over charged a few times asked for money back , they said we would receive but didn't. had to stay on top of the company. I purchased the software it is mine for all intense purposes along with the business financials and they shut it down and I have no access to a 10 year client base and date. so all in all stay away

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KA

Kim A.

### "Disappointed!!! "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 20, 2017

Terrible customer service. Have had problems since day one and they are still not resolved. Owner is arrogant and unprofessional. So disappointed with the program

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KW

Kelly W.

Hairstylist

Hospital & Health Care

### "Need help setting up "

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

1/10

August 19, 2016

We recently purchased this at a hair show and have not got it set up yet the hair show was in June we've contacted and contacted for helping no one has returned our phone call he would just like to use this product

Pros

I think it's going to be a good product but we need to set up

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 19, 2016

Hi Kelly, We are so sorry for the delay - we usually get clients set up very quickly. We have let the tech department know and they will be in touch right away. Again, we apologize for any convenience. Please feel free to contact our Customer Satisfaction Team at 1 888 260 8181 ext. 227. Thanks, Team Salonware Spaware

YG

Yury G.

Owner

Hospital & Health Care

### "Salonware review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2016

Love the software, the customer service and tech support. Everyone at the company if very attentive and willing to solve any possible issue.

Pros

Easy to use, tech support.

Cons

Not possible to send mass text messages. Only to one client at the time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2016

Hi Yury, Thank you for the great review, we appreciate it! We are so glad to hear you are happy with our service and tech support and hope to continue making you happy! We are looking into the option of mass text messages and hope to have a solution in the near future.

JJ

Jenna J.

Senior Esthetician

### "Spaware Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

June 24, 2016

Very pleased with customer service, and the quality of the Salonware system. We have been using this software for a few years now, and will continue.

Pros

Personally, I enjoy the ease of access and security of this software the most.

Cons

I would appreciate a feature where we can see and adjust our schedules from an app, while away. Although, this may be a feature of a newer upgrade that I am unaware of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2016

Thank you for the kind words Jenna! We are working on creating new versions of the software that will be accessible on multiple platforms. Stay tuned for updates!

SG

Susan G.

Owner/Operator

### "Awesome Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2016

I purchased Salonware Software about 5 or 6 years ago and its really streamlined my business and makes it so efficient. Everything is at your fingertips and its all together in one place. I would highly recommend it!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2016

Thank you for the kind words Susan!

LB

Lee B.

Owner

### "Outstanding software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 31, 2016

I have used SalonSpaWare since 2000 when I owned a salon in Florida. Their support over the years has continued to be of the highest caliber. I have since sold my salon & am doing booth rental now. It is still my go to software. The technicians are all so knowledgeable and very helpful and most of all, don't make this hairstylist of 50 years feel incompetent about the computer world. "The difference between good & great is just a little extra effort."

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 29, 2016

Thank you for the lovely comments Lee!

LT

Lisa T.

### "Amazing Software!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 27, 2016

It's the best investment I've made in my life and every operator I've had gets how to use it in one day. It's not hard to use and not hard to understand and they get it really fast. I love it. Tech support is also always there for you - whenever I call they are so nice and helpful. They are amazing!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/12546/Salonware-Spaware/reviews/)

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