--- title: "Salonware/Spaware Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Salonware/Spaware Software - reviews, pricing plans, popular comparisons to other Salon products and more." source_url: "https://www.capterra.com/p/12546/Salonware-Spaware/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Salonware/Spaware Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Salonware/Spaware ## What is Salonware/Spaware? Salon/Spaware is the most powerful Salon & Spa Management Software. Irrespective of your size or the way you run your Salon or Spa, Salon/Spaware has a software solution for you, from the single owner salon to a fully networked multi-station. Salon/Spaware offers easy touch screen design, power, and flexibility. With our one-step QuickBooks Link, Credit Card Module, Online Booking, the best technical support and the Industry's first automated marketing...making us the obvious choice. ## What is Salonware/Spaware used for? [Salon](https://www.capterra.com/salon-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Other, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Salonware/Spaware 2.8 (11) VS. [4.7 (3,690)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $30 Other, Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.4 (11) Ease Of Use 4.6 (84) Value For Money 2.5 (8) Value For Money 4.6 (82) Customer Service 3.1 (11) Customer Service 4.6 (82) ## Salonware/Spaware alternatives Highest Rated [4.9 (356)](https://www.capterra.com/p/187593/Mangomint/reviews/) Starting price $130.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (351)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (1,173)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (431)](https://www.capterra.com/p/113530/Phorest-Salon-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/12546/Salonware-Spaware/alternatives/) ## FAQs about Salonware/Spaware Overview ### What company size and specific industries is Salonware/Spaware built for? Salonware/Spaware is designed for small to midsize spa and salon businesses that need to manage clients, appointments, and back-office tasks. It suits service-based companies in the beauty and wellness sector, including day spas, salons, and similar personal care operations. Features and Usability ### What are the key features of Salonware/Spaware? Salonware/Spaware offers client management and a client database for storing customer records, plus online booking and appointment scheduling for reservations. It also includes confirmations/reminders, email marketing, employee management, inventory management, loyalty program tools, payroll management, booth rental management, and point of sale (POS) functions. Pricing ### How much does it cost and what fees or limitations are included? Salonware/Spaware starts at $30 per month for the Spaware plan. A free version and a 90-day free trial are available, and lease options are also offered. The plan includes features like online booking, SMS messaging, and unlimited users, while the credit card module costs extra. Getting Started and Support ### What training and onboarding options does Salonware/Spaware offer? Salonware/Spaware provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars can cover product overviews or feature guidance, and documentation offers written reference material for self-paced learning and review. Getting Started and Support ### What customer support options does Salonware/Spaware offer? Salonware/Spaware provides 24/7 Live Rep support for users who need help at any time. No reviewer feedback about support quality is available, so no conclusions can be drawn about response times, helpfulness, or common service issues. ## Features AI summary Based on 2,183 Salon reviews Capterra data shows that buyers of salon software rank the following features as their top priorities: - **Appointment Scheduling** (**65%** of reviewers rated this feature as critical) - **Calendar Management** (**56%**) - **Confirmations/Reminders** (**55%**) Salonware/Spaware supports **Appointment Scheduling** and **Confirmations/Reminders**, helping salons book services efficiently and reduce no-shows through timely client communication. However, it does not include **Calendar Management**. Instead, it offers other highly rated features, including **Online Booking** (**57%**), **Point of Sale (POS)** (**55%**), and **Client Database** (**52%**), giving teams useful ways to accept appointments online, manage checkout, and keep client records organized while helping businesses improve daily operations and client service. Appointment Scheduling Schedule appointments via a calendar Booth Rental Management Offer to rent a booth to freelance professionals Client Database Electronic storage of stakeholder contact information Client Management Manage contact details and communication with clients Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email Email Marketing Create and send email blasts/campaigns Salonware/Spaware 12 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Booth Rental Management: Offer to rent a booth to freelance professionals - Client Database: Electronic storage of stakeholder contact information - Client Management: Manage contact details and communication with clients - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Online Booking: Book meetings and appointments through a website or digital platform - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software --- Get Advice We can help you find the software with the features you need. Features 2.5 (8) 2.5 Based on 8 reviews ## Pricing Value for money 2.5 (8) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/12546/Salonware-Spaware/pricing/) Spaware $30.00 Other,Per Month It includes: - Appointment Scheduling - Credit Card Module - Available for Additional Cost - Day Tripper - Fingerprint Module - Marketing - Online Booking - Packages - Reporting Functions - Resources - Rooms - SMS Messaging - Tanning Module - Unlimited Users Value for money 2.5 (8) 2.5 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.1 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.1 (11) 3.1 Based on 11 reviews ## User reviews Overall rating 2.8 Based on 11 reviews Filter by rating Counts reflect reviews available in this feed. 5(3) 4(1) 3(2) 2(1) 1(4) Mentioned topic Recent reviews first, then most helpful RE Reviewer Senior Esthetician Used the software for: 3-5 years ### "Spaware Review" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 November 24, 2017 Very pleased with customer service, and the quality of the Salonware system. We have been using this software for a few years now, and will continue. Pros Personally, I enjoy the ease of access and security of this software the most. Cons I would appreciate a feature where we can see and adjust our schedules from an app, while away. Although, this may be a feature of a newer upgrade that I am unaware of. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner/Operator Used the software for: 3-5 years ### "Awesome Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 23, 2016 I purchased Salonware Software about 5 or 6 years ago and its really streamlined my business and makes it so efficient. Everything is at your fingertips and its all together in one place. I would highly recommend it! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer owner Used the software for: 3-5 years ### "Don't do it!!!! I bought software outright and they shut my access down when I canceled updates." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 17, 2017 Ran my business Reports when they were accurate but they got all messed up totally could have had a war on my hands from my stylist Pros it was what I used to but had many bugs, especially with updates. when I purchased software I got the business management part. They took it away never sent me a disk, and only downloaded it. It had some nice features but glad I'm not dealing with the rude guy in the support team. Some of the techs were pretty great and accommodating. Cons any financials did not add up we were going by their calculation Reports and found some stylist were being paid for other stylist work some not getting paid at all for work that they should have. watch out for their reports they are different in various areas(reports) when they shouldn't. Tried to speak to Brad about various areas of problems he looks down on women. no couth!! got over charged a few times asked for money back , they said we would receive but didn't. had to stay on top of the company. I purchased the software it is mine for all intense purposes along with the business financials and they shut it down and I have no access to a 10 year client base and date. so all in all stay away Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: Less than 1 year ### "Salonware review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2016 Love the software, the customer service and tech support. Everyone at the company if very attentive and willing to solve any possible issue. Pros Easy to use, tech support. Cons Not possible to send mass text messages. Only to one client at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner ### "Outstanding software" 5.0 June 3, 2016 I have used SalonSpaWare since 2000 when I owned a salon in Florida. Their support over the years has continued to be of the highest caliber. I have since sold my salon & am doing booth rental now. It is still my go to software. The technicians are all so knowledgeable and very helpful and most of all, don't make this hairstylist of 50 years feel incompetent about the computer world. "The difference between good & great is just a little extra effort." Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Owner Used the software for: 3-5 years ### "Only software company that holds your client info HOSTAGE! Stay away." 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 21, 2017 Booking, scheduling, navigation. Pros Great presentation at salon shows and I remember good delivery and their tech support (pay ahead a certain amount of tech support monthly which later changed. All items were a la cart, pick and choose what you need. Cons Be very careful of companies that hold your clients information hostage. Remember, you paid for that software and although there is no future use of the software the business no longer has access for an expired license code. In actuality I only needed it for one day (today) to export some sales history from 2008 to 2012. The other five years of sales we still have since switching. It is a shame but I will post a complaint to their local judicial system for business practices and see if this could be a violation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Operations Manager Used the software for: 3-5 years ### "USED FOR OVER 10 YEARS GLAD I AM GETTING RID OF IT " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 August 16, 2018 The tech support guys are super nice but have no way of making the product better and all complaints lie on deaf ears unless your a med spa Pros Easy of Booking appointments and thats about it Cons Reporting, its horrible and owner of company only cares about the medical spa sideof the business and told me so directly. Everything is geared to med spa. If you are looking to buy this for a Hair Salon DONT Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Hairstylist Used the software for: Less than 1 year ### "Need help setting up " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 August 22, 2016 We recently purchased this at a hair show and have not got it set up yet the hair show was in June we've contacted and contacted for helping no one has returned our phone call he would just like to use this product Pros I think it's going to be a good product but we need to set up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Co-owner ### "Bad customer service, and product is NOT GUARANTEED or your money back" 1.0 October 26, 2009 Use more reputable software Pros The cons greatly outweighed all pros Cons Many problems started when we downloaded software on Brand New Computer, and had problems, turned out it was downloaded wrong from the internet through Salonware. They had to fix it many times, and had a big software crash 2 months after using software. Tried to get money back and couldn't because they blamed the problems on the New Computer. Very disappointed with salonware, and their system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer ### "Amazing Software!" 5.0 May 17, 2017 It's the best investment I've made in my life and every operator I've had gets how to use it in one day. It's not hard to use and not hard to understand and they get it really fast. I love it. Tech support is also always there for you - whenever I call they are so nice and helpful. They are amazing! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/12546/Salonware-Spaware/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.