FinancialForce Accounting

4 / 5 28 reviews

Who Uses This Software?

FinancialForce Accounting is elegant enough for the smallest company and robust enough to serve the most complex multinational organization.


Average Ratings

28 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • FinancialForce
  • www.financialforce.com
  • Founded 2009
  • United States

About FinancialForce Accounting

FinancialForce Accounting is the top cloud financial management solution built on Salesforce. With FinancialForce, companies can streamline the opportunity-to-renewal process & gain full visibility into data across the business. It includes advances like a single ledger design & multidimensional COA, which enables real-time reporting & shortens period close. Put an end to rekeying data & using spreadsheets. Finance teams will be more efficient & in control while growing the top & bottom line.


FinancialForce Accounting Features

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing & Invoicing
  • Cash Management
  • Collections
  • Consolidation / Roll-Up
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • Fund Accounting
  • General Ledger
  • Government
  • Multi-Currency
  • Payroll
  • Project Accounting
  • Purchasing
  • Revenue Recognition
  • Spend Management
  • Tax Management
  • Trust Accounting

FinancialForce Accounting Reviews Recently Reviewed!

This has not been a great experience at all for our company.

Oct 12, 2017
2/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Pros: You can configure it and have a lot of options. The full suite is good if you do not need any additional requirements.

Cons: You have to be a programmer to work with it. There is a lot of set up time involved in being able to get it to function for you.

Great UI, support, and finance/accounting reports.

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that the UI is so intuitive and easy to navigate. Their support team is the best and I love the reports that this software is able to produce.

Cons: I wish they had more options for different types of reports. Other than that, I really enjoy using this software!

The best solution for knowing the health of your company.

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and amazing graphics.

Overall: Great user interface, great support, great at doing finance and accounting reports that tell the story of your company financial health. I am a very visual person, and since I don't have a background in finance, its great to have beautiful graphics that convey in a much efficient manner the status of the report.

So far so good

Jan 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: We are implementing this product and whatever I have seen so far it works well

Pros: good user interface, Intuitive to use

Cons: Haven't observed anything bad

Recommendations to other buyers: Do review the product and watch the Demo

Project management

Oct 07, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Easy to configure. It covers all generic features required for project management industry agnostics. Will recommend

awesome tool

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: it's really nice product and useful and easy to navigate and report the results. I have recommended for several customers too

great products great support incredibly expensive

Oct 07, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money

Comments: At some point you will have to decide if the cost is worth the quality. stuff gets done, but you could easily hire several developers to build similar platforms, or integrate with ohers

pse package

Oct 06, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality

Comments: we a re using pse for our internal projects maintananace, find the package interesting and easy to use but see a lot ofpotential poain points which can be fixed

Senior salesforce developer

Oct 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support

Comments: Built on a cloud platform this allows me to manage my accounting in a better way. And the most amazing part is it's available everywhere

Financial Force

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Have been looking for a new accounting system for awhile and Financial Force meets all of our demands, except for payroll which has been impossible to find in a new accounting package

Upgrade not easy

Oct 06, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: FF is integrate in our Salesforce environment, in general customer service is good, we are just experiencing problems with the upgrade to the latest version at the moment, our platform is highly customized.

FFA rating

Oct 05, 2016
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Overall good experience with some bumps. The features are great but the configuration bit complicated

Financial Force has simplified our Accounting Processes!

Oct 05, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: As a SF non-profit agency, Financial Force will bring our agency into the future of managing our portfolio of 18 housing sites.

very effective app for financial app

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: very help full app

Average

Oct 04, 2016
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: It's good overall

Financial review

Oct 04, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: easy to use, found software very intuitive, price point inside needs, integration capable with salesforce

Great integration with SF sales cloud

Oct 04, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: I really like FF mostly because the seamless integration with the Salesforce native sales cloud. I wish my company would have listened to our team need more. We are already using the FF software for resource and project management and would have been nice to include the account as well as the hcm module.

New User to FinancialForce

Oct 04, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Intuitive to use. However, end user adoption, specifically training&enablement remains a work in progress.

Fails at basic accounting functions

Apr 14, 2016
2/5
Overall
1.5 / 5
Ease of Use
2 / 5
Features & Functionality
3.5 / 5
Customer Support
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Pros: We have been able to go paperless with our AP and journal entry processes, which provides good efficiency any time a question comes up.

Cons: It honestly falls down on the most basic accounting function, however - reporting on the General Ledger. The important thing to realize here is they built this onto the SalesForce architecture. That system considers 'accounts' or customers, the key data object. General ledger accounts, aren't the key object. So that materializes in a lot of ways. The main one: there is literally not a stock screen or report where you can query the CURRENT year to date balance of a general ledger account. You especially cannot do it while showing transactions to date. It sounds crazy, but I challenge you to force the sales technician to show you the out of the box screen where they can say "what's the current balance of computer equipment" and have it return what the transactions are so far this month, and what the balance is at this moment. They'll show you the transactions. They'll show you the last closed balance. But they will not show you the current balance. That has to really tell you something about this system.

Recommendations to other buyers: Don't assume anything. Take the very most basic functions you do, and just have the vendor show it to you. Pay attention while they do so.

Overall we've had a very positive experience with the SCM Module!

Aug 21, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The SCM Module of FinancialForce is fantastic for organizations looking for a plug in to Salesforce that can be customized but also has a lot of fantastic out of the box features. Our company went from using Quickbooks which provided very little if any controls and reporting to using the SCM product which allows you to use the same functionality for permissions, page layouts and reporting as you get in the native Salesforce application. The product links seamlessly into your existing organization and allows you to take Opportunities in Salesforce and create Quotes to your customers, sales orders from the quotes, purchase orders to your vendors and invoices to your clients. You can report at the line item level on all of these objects which gives you excellent visibility and control into the day to day operations of your business. There is also an inventory functionality that can assist with inventory management. We don't use this function but I've seen the capability and it's also fantastic.

Cons: Because SCM is still growing there are a lot of new releases of the product that have great fixes and updates. However, upgrading can be a long process because of the amount of testing you have to do. The more customized your environment is the longer the upgrades can take. We are running about 10 versions behind right now due to this. However, we realize this will level out over time and become much less time consuming as the product matures.

Recommendations to other buyers: Make sure you're ready to invest in a knowledgeable in-house Salesforce administrator if you don't already have one. It's a must have if this product is going to be the center of your business operations. Also make sure you take time to get your customization's correct during the design phase of your implementation. Test everything including the processes you're trying to implement in your sandbox using multiple users and profiles. The functionality of this product is very powerful, but with that power comes a lot of administration. Every field, page layout, and role based access needs to be reviewed when this is implemented to ensure you're taking full advantage of the product.

FinancialForce for small organization of 20 FTE

Jul 17, 2015
4/5
Overall
4 / 5
Ease of Use
4.5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: My favorite quality of FinancialForce is the seamless integration with Salesforce.com. The platform operates much in the same way as Salesforce, so customizing and reporting were easy and quick to learn. This made the integration process go much smoother and I was able to train my team quickly on using the new financial system. Throughout my history of using FinancialForce, whenever I did encounter a questions or problem, opening a case was easy and the response time was within 1-2 days. Another key functionality that I really enjoy with having both our operations and finances under one login, is the reduced amount of data entry. We have greatly reduced the amount of time spent on duplicate data entry by operating in the same system. FinancialForce also offers a lot of automated functionality, but one we use is the automated cash matching, which takes out another step of manual data entry. The operating efficiencies we've leveraged by implementing FinancialForce have paid for the cost and then some.

Cons: We are a small organization of 20 and we do not have a developer in-house. We struggled with the FinancialForce reporting app, as this requires some use of code and developer 'speak'. The standard Salesforce reporting allows for FinancialForce data as well, so we rely on this function more often, but when it comes to the standard P&L structure for our board, we needed a 'pretty' report, and this requires the FinancialForce reporting app. During our implementation we were promised by the implementation partner that they would write the reports for us, however this was never delivered. FinancialForce is working on rectifying the problem for us, but it will require some additional hours and financial resources on our end.

Recommendations to other buyers: For my organization, about 90% of our operations are based out of Salesforce.com, so the choice to implement FinancialForce was almost a no-brainer. We are also a non-profit, so we always have to look at the cost, but again, the cost of implementing FinancialForce was not only competitive with other financial software, but the savings of operating efficiencies played into our decision making. A seamless implementation onto a new platform is key for reducing the impact on day-to-day operations, so remember that sometimes a lower estimate for implementation might end up costing you more in other areas of your business.

One of the best cloud-based accounting applications at the moment

Jan 23, 2015
4/5
Overall
2.5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's built on the Force.com platform. You can code your processes around FinancialForce using their APIs or by directly manipulating their database, so it gives you a lot of flexibility on how you develop around FinancialForce. It has a nice customer community portal where you can share ideas, log issues etc. Support is great, and if anything does crop up as an issue, they really work hard to get it fixed.

Cons: It was one of the first cloud-based accounting packages, and with that has come some architectural decisions that I think they've realized were a mistake, but with every release, they fix these. Invoices need to be hand-coded in Apex VisualForce; there is no "Invoice creation wizard", but FinancialForce is happy to do this for you. When you create an invoice from an opportunity, FinancialForce assumes that you want to invoice every line on the opportunity. This isn't the case sometimes. You can delete the lines off the invoice, but then it becomes hard to see which lines have been invoiced and which haven't. You can't invoice multiple opportunities at one time. That said, we have resolved them all by using custom Apex code. Trying to fit FinancialForce into a developer org is tricky, due to the amount of configuration data that is required.

Recommendations to other buyers: Watch out if you need to use Reporting Balances; it does use a lot of storage data in Salesforce. Make sure you know your financial processes and the reports that you need to create from the data. A good idea is to do a parallel run using your existing finance system and FinancialForce to iron out any kinks.

Significants improvements to Financial Control for an NGO

Dec 22, 2011
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Pros: Excellent Multi-currency.
Dimensions Feature allows the level of reporting we need to comply with multi-country/currency/project/phase/donor requirements.
Very easy to use and to train others to use.
Excellent import/export facility with Excel.
Web based allows field and UK staff to work in real time on the same data.

Cons: We are an NGO, and our requirements are only for General Ledger, so I cannot comment on the pros and cons of the full system.
We also use SalesForce; which is a pre-requisite to gain some of the benefits above.

Overall: Excellent analysis tools and integration with Excel supports our multiple reporting and wider organisational needs.

Fully Integrated Solution

Dec 19, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: Web based, integrated with Salesforce, easy to set up, easy to configure, easy to maintain, always up to date, great support

Cons: Product is relatively new so sophistication is developing over time. Reporting is based on standard Salesforce reporting so whilst extremely powerful is non standard for finance- though a product to resolve this is currently in development.

Overall: If you are a Salesforce user this is an excellent integrated solution. Sales and finance share the same information. With Financial Force we look at the business financially the same way we look at it operationally.

More than I need Human Capital Management Software

Dec 01, 2011
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Pros: The user interface is excellent. If you know Salesforce.com CRM then you will inherently know how to use Vana HCM. WOW! No training required.

Great future vision product, it has more than I need to manage my team, recruit and track people, leave, benefits, compensation, performance and more.

Even better I LOVE the Social Collaboration tool. It keeps my employees working and collaborating in the solution and not of facebook or twitter. Also love the collaboration on goals, initiatives, performance reviews and projects.

Top it off the library was an added bonus, since I can store and share corporate documents and even education materials as part of the solution (free) and have my team collaborate with others on these and track it in the learning management.

Overall: over the top! Thank you.

Cons: There is almost too much to learn. The overwhelm is consuming. I wish I had the ability to configure everything that is delivered.

Knowing where to start was a bit daunting, thank goodness they did the first series of configurations to launch the product and provided me with an easy to use Getting Started Guide so my team could calm down and get started 1...2...3

Learning to use the system most effectively was a challenge, but I think we finally got it. It may have been more of a resistance to change, rather than a solution problem. It took a while to adopt it as a company, but we are all on the same page now and it ROCKS!

The Social Org Chart was a bit of a challenge to set up, but easy to re-org and fix with a little help and is now AWESOME!

Overall: I would say if you are a small or medium business and you have no idea what an HR department or IT department looks like, then you need Vana Human Capital Management.

If you have employees and you want to increase performance, this solution is complete. HR departments will thank you, you will save time and headaches.

This made our performance reviews a dream. The social collaboration is new to us and has become the center of our corporate universe.

you will be overwhelmed so just be warned the Quick Start Implementation will appeal to you, but I encourage you to just get the next level up so the team at VanaWorkforce.com will do all the work for you.

Just get it.

Oh yeah, since it is on force.com it makes integration with CRM and other force.com products a single click of the mouse and has single sign-on, super cool.

Patrick.

Recommendable!

Dec 01, 2011
4/5
Overall

Comments: We have been doing for the last 5 months our invoices, collections and the month-end-close with this accounting software and we are pretty happy with everything. It is our first cloud accounting solution and I wouldn´t like to go back to our old system.

Pros: - 360° customer overview - web-based - easy-to-use dashboard - you can set up payment notifications and alerts

Straightforward bookkeeping application

Nov 09, 2011
4/5
Overall

Comments: FinancialForce Accounting is an easy to use accounting engine which is trouble-free to maintain. The main features are the creation of orders and invoices in only one click, the real time reporting business analysis and the 360º view of the customer. The application reduces the billing and ordering resources and improves the cash flow. The cloud accounting system fulfills the requirements of the even most diverse and complex enterprise.

Pros: Real time reporting of events, 360 degree view of the customer

Cons: Could be a bit quicker when computing

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money