Point of Reference

ReferenceEdge

4 / 5 1 review

Who Uses This Software?

B2B companies with 50 or more salespeople selling fairly complex products with sales cycles of 60 or more days; where customer stories are invaluable differentiators.


Average Ratings

1 Review
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Point of Reference
  • www.point-of-reference.com/
  • Founded 2003
  • United States

About ReferenceEdge

ReferenceEdge(SM) is a native, purpose-built Salesforce(R) app specifically designed to manage customer reference/advocate information and automate the reference request workflow. Track who is a reference, for what and how often they may be used. Issue and redeem reward points for completed reference activities. Measure program impact through extensive reports and dashboard charts. Improve sales & marketing efficiency, shorten the "quote to cash" cycle, and win more deals.


ReferenceEdge Features

  • Advocate Management
  • Campaign Management
  • Customer Advocacy
  • Event Triggered Actions
  • Forms Management
  • Legislation Tracking
  • Petition Management
  • Political Advocacy
  • Rewards Program
  • Social Engagement

ReferenceEdge Reviews Recently Reviewed!


This was the first customer reference tool I used, and it helped me do my job better.

Apr 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It enabled me to have all my references and associated information in one place, for anyone to access in a straightforward manner.

Cons: There were a couple of unique, customized features I needed, and as will most tools, these features were not available. However, the POR team was great in helping me figure out solutions to have success.

Overall: Centralized location to input customer data and notes, and helped me better communicate references to parties in need.