# QT9 ERP Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is QT9 ERP the right MRP solution for you? Explore 19 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125475/QT9-ERP/reviews --- QT9 ERP 4.9 (19) [View alternatives](https://www.capterra.com/p/125475/QT9-ERP/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 16th, 2026 # Reviews of QT9 ERP Ease of use 4.7 Customer Service 4.9 ## Showing most helpful reviews Showing 1-19 of 19 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dominique F. supply manager Food & Beverages Used the software for: 6-12 months ### "QT9 Erp" March 20, 2023 4.0 Pros Highly scalable manufacturing platform integrating all business datas. Can be used in all business sizesUser-friendly interfaceHandle inventory, accounting, sales and bills and more numerous function at the same time..Constant improvement of the Erp system and high availability of the system team Cons Although the fact that it is a highly efficient and user-friendly system, the software's reporting functionality is limited compared to other Erps and the user may need to export data to other systems for more details analysis Review Source Response from QT9 Software March 30, 2023 Dominique - Thank you for your review of the QT9 ERP. We are happy to hear that you find the solution to be highly scalable. We are making a new Business Intelligence Tool available this summer that will give you detailed analysis. Once the information is posted on our website I will let you know. KP Krishna P. RA Manager Pharmaceuticals Used the software for: 2+ years ### "QT9ERP Review" November 1, 2024 5.0 amazing, the support that is received in unmatched. Our service rep \[sensitive content hidden\] does an amazing job an is available almost immediately. Pros The ability to integrate a QMS and ERP into one system Cons Cannot move inventory before it is inspected Alternatives considered [SAP Concur](https://www.capterra.com/p/380/Concur-Expense/) Reason for choosing QT9 ERP Cost was way to much for all other systems. There were very few that offered both systems Review Source Response from QT9 Software November 7, 2024 Krishna - Thank you for the 5-Star review of QT9 ERP! We are happy to hear you like QT9's ERP and Quality Management Software integration with QT9 QMS. Thanks for sharing your positive experience. VR Verified Reviewer Operations Manager Food Production Used the software for: 2+ years ### "Bought Years ago (2017) Good Value for ERP and pretty easy to navigate overall" June 11, 2020 5.0 It's been good. It's our own companies fault we haven't maximized the potential of the software due to lack of staffing. \[SENSITIVE CONTENT HIDDEN\] is always helpful when starting up and they had a great support staff (especially \[SENSITIVE CONTENT HIDDEN\]). I know he isn't there anymore. I haven't built up enough chemistry with the new support staff so I can't really comment too much on them but overall they seem to be doing very well so I take it they are good too. Pros Overall the flow of the software is very easy to follow. I remember shopping for an ERP system around 3 years ago and this was by far the simplest to use and was also by far the cheapest as well which is obviously another great plus. I know it may be silly but I love the manual is always available to look at in a link. I don't use the software everyday anymore so when I get on it, it is always helpful to get a refresh if I forgot to do something say when adding a new product or process. Cons Small things I feel like can be improved. I think the biggest one to me is for sales orders the product you are selling can only show up in the primary UOM. For example we have some products we use for manufacturing and sell them as well. For example, in our plant we use white sugar and also sell it to local customers. UOM white sugar is in lbs, when I sell the local customer a bag of sugar as well, the sales order defaults to lbs of sugar as opposed to being able to switch it off in that case to a bag of sugar. I always found that annoying because I think that is something that can easily be switched. Alternatives considered [SYSPRO](https://www.capterra.com/p/6963/SYSPRO-ERP/) Reason for choosing QT9 ERP Price and ease of use. \[SENSITIVE CONTENT HIDDEN\] navigated everything swiftly. Some of the other presentations I would ask them a simple question and they would be bouncing around different screens and they lost me very quickly. This ERP system seemed very simple to follow and that was main reason. Review Source Response from QT9 Software June 22, 2020 Thanks for the positive review! We appreciate you taking the time to share your feedback, and we are glad to hear you find the QT9 ERP easy to navigate. Hopefully we can help you maximize the included features soon. Please feel free to reach out to our team at anytime. Thanks again! SH Sarah H. Director, Quality Assurance and Regulatory Affairs Medical Devices Used the software for: Less than 6 months ### "QT9 ERP Review" April 1, 2025 5.0 Pros While we have not yet implemented QT9 ERP, the ease of use, compliance, and communication have stood out as exceptional. Cons Since our team has not yet implemented the QT9 ERP, we have no cons at this time. Alternatives considered [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[Acumatica Cloud ERP](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/) Reason for choosing QT9 ERP Cost, commitment to quality, and communication. Review Source Response from QT9 Software September 22, 2025 Sarah - Thank you for the 5-Star review of QT9 ERP so soon! We hope you continue to have a positive experience! RK Ryan K. Production Coordinator Plastics Used the software for: 2+ years ### "Best ERP Value" June 5, 2020 5.0 Production scheduling and shipping is so much easier than the pen, paper, and spreadsheet way. Prior to using QT9 we would have to break into production runs to complete missed or late orders. Those are now issues of the past, any break in production runs are now due to a customers request. Investing money into QT9 and using all the functions has been the biggest business improvement we've had. From Sales Orders to Shipping all the information needed is in one place. Production runs very efficiently. If you have a small to medium sized company still operating the old way please look into QT9 to solve many of the issues you're having from purchasing, sales, production, and shipping. We found to meet our customers demands we didn't need to add additional machinery, just improve the production efficiency of what we already had. Pros The software is easy to use for all users regardless of their computer skill level. It has reduced paperwork, increased productivity, and given us visibility into a packed warehouse. Cons There are no glaring issues with the software. QT9 is constantly being improved and their support team is good about integrating feature requests. Alternatives considered [JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) Reason for choosing QT9 ERP We chose QT9 over the other options based on cost and the presentation given. QT9 continues to do what was promised in their sales pitch and work with us to make their software better. Switched from [DELMIAWorks](https://www.capterra.com/p/103908/IQMS-ERP-Software/)[JobBOSS²](https://www.capterra.com/p/219273/JobBOSS/) The E2 system was never set up properly and management decided to stop updating it. It was determined we needed a functional ERP system badly. Review Source Response from QT9 Software June 10, 2020 Ryan - Thank you very much for taking the time to write up your positive review for QT9 ERP. We appreciate it. We are happy to hear users find the software easy to use, and that it has helped increase your efficiency! JP Joshua P. Vice President of Operations Plastics Used the software for: 2+ years ### "QT9 is an Effective and Powerful Software" September 6, 2019 5.0 QT9 is a very user friendly software. We had previously used Epicor and found it to be overloaded with unnecessary modules which slowed our overall efficiency. The navigation is intuitive and allows for better overall understanding of the processes within our organization. Pros Excellent customer service and training. The navigation within the software is intuitive and improves our efficiency. There are no hidden fees or extra features which require additional modules, the software came complete with everything we needed to run our organization. There are many features which allow users to see full screens of information rather than item by item like other software. Cons Coming from an ERP software which more utilizes Standard Costing methods, QT9 implements Normal Costing Methods. While this gives us a better understanding of our actual costs, it required us to change many of our procedures and processes outside the ERP system. There are also some navigation menus that require a bit more understanding to fully utilize than we originally planned when we first implemented QT9. Alternatives considered [Kinetic](https://www.capterra.com/p/249741/Kinetic/) Reason for choosing QT9 ERP Ultimately, we felt that QT9 provided our company with a quality ERP system at a price point which made sense for our organization. Switched from [Kinetic](https://www.capterra.com/p/249741/Kinetic/) Epicor had rather poor customer service compounded with an extremely high cost and unnecessary modules which we were forced to purchase but didn't need. Review Source Response from QT9 Software September 13, 2019 Josh - Thank you for the positive review. We are happy to hear you have had a good experience with our customer service and training! JS John S. President Medical Devices Used the software for: 6-12 months ### "QT9 ERP is an Ideal Choice for Medical Device Manufacturers" December 10, 2025 5.0 Our experience has been excellent. The customer support team has been great, implementation was smooth, and the system works great for our business. Pros QT9 ERP is a game changer for our medical device business. We were struggling with antiquated and disconnected systems and running on a paper based quality system. We needed accurate, real-time visibility into critical business information all in one place, and QT9 has delivered that and more. Being an FDA regulated and ISO 13485 manufacturer, the integration between QT9's ERP and QMS is a huge advantage for us as well, providing full traceability and direct integration between our operations and our quality system. The interface is simple to learn, and our team adopted it quickly. Implementation was much smoother than expected, and the QT9 support team was excellent throughout the process. I highly recommend the QT9 ERP, as well as the QMS system. Cons I wish I would have learned about QT9 years ago. We spent a lot of time searching for ERP systems that would fit our business, and QT9's focus on FDA-regulated / ISO certified businesses fit our operations and systems the best. Review Source Response from QT9 Software January 22, 2026 John - Thank you for the 5-Star review of QT9 ERP! We appreciate you sharing all the positive feedback. We are happy to hear implementation was much smoother than expected and that your experience has been excellent. Please do not hesitate to reach out to us for anything. BF Bob F. VP, Quality Medical Devices Used the software for: Less than 6 months ### "Successful QT9 ERP Integration and Go-Live" November 6, 2025 5.0 Having been involved in a number of ERP integration projects throughout my career, I had some anxiety when the project commenced. However, the integration team quickly put my mind at ease. \[sensitive content hidden\] was our Integration Lead and led us through the project plan and kept us on track. When we switched over to configuration of the individual modules, we worked with \[sensitive content hidden\]. \[sensitive content hidden\] is PHENOMENAL! He knows the system inside and out. He quickly found solutions that met the needs of our business. And he is accessible! The software is going to work great for us but the integration team is what takes this to the next level! Pros After reviewing a number of different ERP solutions, we settled on QT9 due to its intuitive user interface and comprehensive functionality that addressed the needs of our business and specialized industry. Everything we need is in there. We recently went Live with the QT9 and are currently using the purchasing, inventory and accounting functions. In the near future, we will start using the Manufacturing Jobs, Sales Orders, and Shipping modules. The training sessions have been great, and I feel confident we will be able to use all the modules to run our business effectively. The import tools to get your existing data into QT9 are effective. And if you use the help function and menu, you'll be able to answer 90% of your questions on your own. And the lifetime support is a key differentiator to QT9. Cons Manufacturing Jobs is the only area that is still a little difficult for us to grasp. The functionality is all there. But the job setup takes some time. To be fair...we haven't fully integrated this yet so I'm sure it will get easier as we use it more. Review Source Response from QT9 Software November 14, 2025 Bob - Thank you for the 5-Star review! That is an awesome one to receive. We were happy to share your review with the entire QT9 ERP team. It is always great to hear users finding the interface intuitive and the functionality comprehensive. Glad you are happy with the training and support too! Please don't hesitate to reach out to the team if there is anything else you need. HS Hira S. Regulatory Affairs Associate Pharmaceuticals Used the software for: 1-2 years ### "Review from Nanz Pharma" November 1, 2024 5.0 At Nanz Pharma, we have been working with QT9, and the system has proven to be intuitive and easy to navigate. The customer service team has been exceptional, assisting us in setting up the platform to ensure full compliance with our processes. I highly recommend QT9 for its user-friendly interface and dedicated support. Pros The customer service is very helpful, \[sensitive content hidden\] has always helped us Cons Qt9 always provides us the help when we need it, therefore we have no cons to mention Review Source Response from QT9 Software November 7, 2024 Hira - Thank you for the 5-Star review of QT9 ERP! We are happy to hear you have had a positive experience with our customer service team. Thanks for sharing. NS Nick S. President Plastics Used the software for: 2+ years ### "QT9 ERP" July 7, 2020 5.0 I have heard about the benefits specifically of using the QT9 for ISO applications and how QT9 has been an incredible time saver. For me and sales, it has been a great program. Pros I am mostly in sales and I like the ability to put together quotes for customers and also to search closed orders to help in my sales efforts. QT9 is very easy for me to work with. Cons I am not real big on how the quotes get closed to pricing and locked. I like to be able to continually work on quotes as I am selling over time. This is probably more a personal choice as I understand that others like that feature. Reason for choosing QT9 ERP We had worked with Brant using the Sales Guru program and when he said he had an ERP system, we knew we could trust that it would meet our needs so we moved right over to it. Review Source Response from QT9 Software July 8, 2020 Nick - Thank you for sharing your positive review of QT9 ERP! We appreciate you taking the time to share your feedback. Please feel free to reach out to our team anytime. AC Augusto C. Planner Pharmaceuticals Used the software for: 6-12 months ### "EASY IMPLEMENTATION WITH GOOD CUSTOMER SERVICE SUPPORT" June 26, 2020 5.0 In previous companies I have worked with SAP Business One and SAP R3 (they both very good options). But I could mention the QT9 software was design to get a easier implementation understanding the most of requirement of manufacturing companies. Pros The most impressive feature for us is the Cloud Data Base. We did not have to install a server in the company or keep a engineer checking the network. Another feature is the shop floor manager. This application is very easy for production employees to use and will helped us improve the traceability of materials for production orders. Cons I think one area for improvement could be make easier the setting of the production schedule (the calendar). Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing QT9 ERP Easier implementation. Review Source Response from QT9 Software June 29, 2020 Thank you for the positive review Augusto! We are happy to hear you like the Shop Floor Manager. Please reach out to us if you or anyone new on your teams needs training. MM Michael M. QA Mgr Plastics Used the software for: 2+ years ### "Great performance with QT9 ERP software" August 21, 2019 5.0 We are very happy with the performance of the QT9 ERP software. We have seen improved efficiencies in our operations with the work flow features it provides. Our employees are pleased at the superior features and how user friendly it is. If you do have a matter, there customer support is very responsive and second to none. QT9 ERP software pulls all manufacturing applications into one. Pros It is very user friendly and improved efficiencies. Cons We have not noted any real down side to this software to date. Review Source Response from QT9 Software August 28, 2019 Michael - Thank you for sharing your review on the QT9 ERP! We appreciate you taking the time to write up some comments on the efficiencies you have seen along with the user-friendliness of the system. If there is anything we can do to help your team with the QT9 ERP, please do not hesitate to ask. CS Carolyn S. Sales & Marketing Assistant Plastics Used the software for: 2+ years ### "QT9 review" July 7, 2020 5.0 I think the biggest benefit of QT9 is to pull Excel spreadsheets from Closed Orders so we can see who has ordered from us in the past and have received samples. It helps with our sales efforts. Pros I like how user friendly it is and how even if I don't know where something is, I can click on the different tabs and find it pretty easily. Cons I think the job scheduling can be a little confusing to get inventory into QT9. Review Source Response from QT9 Software July 8, 2020 Caolyn - Thank you for sharing your positive review of QT9 ERP! We appreciate you taking the time to share your feedback. We are happy to hear you find the QT9 user-friendly. Please feel free to reach out to our team at any time. BW Bryan W. Technical Manager Plastics Used the software for: 1-2 years ### "Daily User - Easy Learning Curve" July 7, 2020 5.0 I like being able to see the history of products sold. We have a lot of customers, so having this information is vital going into warm/cold/hot calls. Pros I like being able to set up Hot Links on my home page - I don't need to access every feature QT9 offers, so it's nice to be able to have quick access to the tabs I reference on a daily basis. Cons I think it would be nice to have some training features/videos to show a brief introduction to new users. Review Source Response from QT9 Software July 8, 2020 Bryan - Thank you for sharing your positive review of QT9 ERP! We appreciate you taking the time to share your feedback. We are happy to hear you find QT9 ERP easy to learn. More training webinars and videos will be coming in the future. Please feel free to reach out to our team at any time. HV Heather V. Logistics Manager Plastics Used the software for: 2+ years ### "QT9ERP" July 7, 2020 5.0 I really like it. Pros Ease of use - quick response times from CS Cons editing it could be easier... if there is a report that doesn't have what we are looking for- it doesn't seem like an easy fix. Review Source Response from QT9 Software July 8, 2020 Heather - Thank you for sharing your positive review of QT9 ERP! We appreciate you taking the time to share your feedback. We are happy to hear you find the QT9 ERP easy to use and our customer service team responsive. Please feel free to reach out to our team anytime. AJ Amos J. Operations Manager Medical Devices Used the software for: 1-2 years ### "Good Product - Recommended for medical device companies" June 10, 2020 5.0 Overall works well and customer support is fantastic Pros We mostly use this to track our equipment that is out in the field. Works great for that. It is user friendly and not as complicated as other ERP systems. Cons Customization of reports was nearly impossible to figure out Reason for choosing QT9 ERP Ability to track equipment on a consignment basis and price Review Source Response from QT9 Software June 12, 2020 Amos - Thank you for the great review! We really appreciate you taking the time to do this. Please reach out to our team about building any of the reports you need. We look forward to working with you more in the future. Thanks again! LM Liz M. Doc Control Admin Medical Devices Used the software for: 6-12 months ### "Made the switch" July 1, 2020 4.0 We still don't have all the "bells and whistles" we need, but QT9 is very supportive. Pros We switched to QT9 ERP after going with QT9 QMS. We liked that the two systems cold me linked. Something we had problems with our previous system. QT9 ERP even worked with us to customize some features we needed due to the nature of our business. Cons Approvers and projects are not listed, which is something they are working on Review Source Response from QT9 Software July 2, 2020 Thank you for the great review. Our new web version is slated to have the project management features your organization needs in the future. We look forward to a long close relationship! Raul G. Asesor Higher Education Used the software for: I used a free trial ### "Revisión de QT9 ERP" September 11, 2023 5.0 Es una solución de planificación empresarial que permite a las organizaciones crear presupuestos, pronósticos y escenarios de forma ágil y colaborativa. Pros El software Workday Adaptive Planning es muy interesante porque es una solución de planificación empresarial que permite a las organizaciones crear presupuestos, pronósticos y escenarios de forma ágil y colaborativa. Cons Ha funcionado bastante bien por el momento. Review Source Response from QT9 Software December 7, 2023 Raul - Thank you for the 5-Star review of QT9 ERP! We are happy to hear that it is working well so far. Please reach out to us with any questions whatsoever. EUS Emre Utku S. Software Engineer Computer Software Used the software for: Less than 6 months ### "Flexible platform for ERP management" August 1, 2022 5.0 Pros QT9 ERP is one of the most flexible ERP management that covers all our requirements. Cons QT9 ERP needs to have a better pricing options and for long term commitment they should offer cheaper pricing. Review Source Response from QT9 Software August 4, 2022 Emre - Thank you for the 5-Star review! We are happy you have found QT9 ERP to be flexible. Please reach out us if we can help with anything. Similar Products Featured