# IMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about IMS Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/12549/MICA-MED --- # IMS Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IMS ## What is IMS? MICA Information Systems is the #1 value-added re-seller in the U.S. for Intelligent Medical Software (IMS) by Meditab. IMS is an award-winning, customizable, integrated PM/EHR suite that is fast, easy to use, and reasonably-priced vs. other products in its class. As a smaller company, we establish personal relationships with our clients. We offer professional medical billing services, and our team consistently exceeds industry averages for days in receivables and claim resolution. ## What is IMS used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Mental Health](https://www.capterra.com/mental-health-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.micamedical.com&name=IMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IMS 5.0 (7) VS. [4.8 (505)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting Price Contact vendor Starting Price $54 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (7) Ease Of Use 4.6 (505) Value For Money 5.0 (7) Value For Money 4.7 (446) Customer Service 5.0 (7) Customer Service 4.8 (480) ## IMS alternatives [4.1 (1,124)](https://www.capterra.com/p/48210/ChiroTouch/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.2 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/12549/MICA-MED/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Appointment Scheduling 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule appointments via a calendar Claims Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Claims Scrubbing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Insurance Eligibility Verification 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Checking eligibility of patients for different insurance claims Medical Billing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Multi-Location 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple locations IMS 22 features Schedule appointments via a calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Automatically generates E/M codes based on information collected during patient charting Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Store, manage, and track all electronic documents in a centralized location Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Create and securely store digital patient records Compliant with HIPAA, which sets standards for sensitive patient data protection Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged Manage billing and payments for a healthcare provider Manage and support multiple locations Certified for healthcare IT products based on the results from ONC-ATL Timed notification for any upcoming task, deadline, appointment, or activity Create, save, and re-purpose templates for emails, forms, etc. Create treatment plans that document interventions and outcomes to track patient progress Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.9 (7) 4.9 Based on 7 reviews ## Pricing Value for money 5.0 (7) ### Starting price Contact vendor for pricing Free trial not available Value for money 5.0 (7) 5.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LG Linda G. Business Administrator Medical Practice ### "IMS/Mica review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2024 If you were to ask my staff members, who have all been with the practice over 10 years, what they think of IMS/Mica their reply's would be, "we love working in Mica". Mica saves us time, allows us to navigate through multiple task simultaneously, it is very user friendly, and we love the color coordination in many fields. Mica can be very proud of their support team, every staff member we have worked with are the most supportive and pleasant business associates. Mica may be a smaller company but it is exactly why we sought them out; the size and organization structure within the company are some of the benefits that makes them so successful and accommodating to our practice. Our medical practice has been in business since 1994 and working with Mica has by far been the best experience for us regarding computer program and support. Pros My focus selecting a new program was the ease and efficiency of the program, but just as important the quality of the support team. Mica has not disappointed us, in fact we have enjoyed our ongoing experiences with Mica's responsive, knowledgeable and patient team. I do not hesitate to acknowledge that Mica is the best program and team I have worked with in my 25 year tenure with the practice. The software program for my Reception team and Account Revenue team is user friendly, has many options to navigate throughout the system and provides a wealth of information with just a few clicks. My entire staff finds the program easy to learn and is very efficient to use. Any questions we have are only a phone call away, calls are answered promptly and we are never left without a means to move forward with our task. Cons We have not experienced an issue with IMS/Mica that we could not resolve or find another way to work through our task. Switched from [Intergy](https://www.capterra.com/p/122222/Vitera-Intergy-EHR/) Medical Manager was phasing out the program. Before IMS/Mica we attempted to engage with two other companies, both unsuccessful. I talked to Mica and hoped they would be a good fit and they were an excellent fit across the board. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reasons for choosing IMS Athena shut down our income flow for months, after that we were very cautious and skeptical. We had numerous conversations with IMS/Mica and what we learned made it unanimous among our management that Mica would provide us a good service and assist us in all set-up and never leave us without support and assistance no matter how long we are business associates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jasmine L. Investor Relations Venture Capital & Private Equity ### "Growing Company with Growing Possibilities" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 7, 2019 They are constantly updating and improving. It's good right now, but we are always excited for the changes. Pros The improvements I envision to customize it to our investors' needs are recognized by IMS. Not all of my requests are fulfilled right away, but they always take note of our needs and let us know that they will work on it. Cons The fact that a lot of the features and custom messages i'm hoping to already have don't exist yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR FLORENTINA R. Office manager ### "It is very easy to build templates and to customize the visit notes. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2017 It has helped us improve the work flow in the office and patient care. Pros I like the immunization feature. You can link the CPT code with the ICD-10 code and the lot number. Cons I do not like the fact that there is no space in the demographics where to put the Advance Health Care Directive Code (DNR). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Karen S. practice manager Medical Practice ### "Our experience has been excellent from the original setup to current use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 1, 2017 We now have the convenience of having all our records in one place, no more searching for charts, no more misplaced charts, everthing is at your finger tips. We have noticed that our documentation is better and more extensive, we are able to do better follow up on our patients that require periodic testing, scanning and lab work. The accounts receivable is much easier to follow up on and work. The scheduling function has decreased the number of scheduling errors, as we can now see everones schedule at the same time and you can see if the room you need is already booked, the functionality of the scheduling module is so much better than our previous system. Pros We like the fact that our record keeping and followup care for our patients is so much improved. With this system we can set reminders, when patients need followup scans or appt's. We can track referrals so much easier. Our documentaion is better. The system is easy to use, I have had several new employees over the last year that were able to work on the system from day one, it doesn't take long to show someone the basics of the system in regards to finding a patient, locating their chart, reviewing their chart and making visit notes in the chart. Cons It is difficult to think of something I like least. I guess the report function is sometimes difficult to use. There are so many reports that IMS is able to pull sometimes it is difficult to narrow it down to the particular report I want. General customer service is very quick to help me locate the one I need, so it is not really a problem, just something I wish I had more time to delve into. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Karen C. Instructor ### "Very good this software is very user friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 November 1, 2017 Pros The fact that you have a few options to perform one task. Also, the software is not difficult to understand. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RG Raymond G. Clinic Director ### "Customer support was a driving force in adopting IMS. The MICA team is always helpful and friendly." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 27, 2017 Pros Adaptability to practice needs. Regular attention to requests for additional features. Ease of use and ready availability of information. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Robert B. Practice Manager Medical Practice ### "We've used this software since 2010. Great product and MICA provides outstanding customer support." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 25, 2017 Pros Fairly simple to use once it is set up for your practice. It took very little time for the staff to transition to using this software. MICA provides outstanding support and any issue is resolved quickly. Cons Overall we are very happy with IMS. The reason I gave it 4 stars for functionality is that the Point of Sale (POS) module is not great. We sell products in the office and the POS module isn't very retail oriented. Not a deal breaker by any means just wish it was a little better. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/12549/MICA-MED/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)