# JAMS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about JAMS Software - reviews, pricing plans, popular comparisons to other Application Development products and more.

Source: https://www.capterra.com/p/125553/JAMS/alternatives

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# 

 JAMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

JAMS

## What is JAMS?

JAMS is an automation orchestration and job scheduling solution that works across applications, APIs, and scripting languages. Run, monitor, and manage critical IT processes—from simple batch jobs to cross-platform workflows—from a single pane of glass. JAMS can automate jobs on any platform - Windows, Linux, UNIX, IBM i, zOS, and OpenVMS and includes native application integrations to run jobs specific to databases, BI tools, and ERP systems. Its extensive automation features enable you to run jobs on any schedule, as well as trigger off the completion of other events. JAMS centrally monitors the status of all jobs, provides notifications of failure (or success), and maintains a detailed audit trail and log of every execution.

## What is JAMS used for?

[Business Process Management](https://www.capterra.com/business-process-management-software/)[IT Management](https://www.capterra.com/it-management-software/)[Integration](https://www.capterra.com/integration-software/)

Overall rating

Based on 19 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$9996

Other, Per Year

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### JAMS

4.5 (19)

VS.

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting Price

$9996

Other, Per Year

Starting Price

$10

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (19)

Ease Of Use

4.2 (2,531)

Value For Money

4.7 (17)

Value For Money

4.2 (1,834)

Customer Service

4.8 (19)

Customer Service

4.3 (1,987)

## JAMS alternatives

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.6 (85)](https://www.capterra.com/p/148729/Workato/reviews/)

Starting price

Contact vendor for pricing

[4.4 (327)](https://www.capterra.com/p/157262/QuickBase/reviews/)

Starting price

$35.00

Per User, Per Month

Highest Rated

[4.7 (648)](https://www.capterra.com/p/135004/Process-Street/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Alerts/Notifications

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Business Process Automation

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Dashboard

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Graphical User Interface

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

Integrations Management

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Identify which applications need to exchange data and enable these data connections

IT Reporting

5.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

JAMS 67 features

Define levels of authorization for access to specific files or systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Bots that work alongside humans on tasks that cannot be fully automated

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Define and maintain business rules that determine workflow capabilities and criteria

Track and manage schedules and meetings via an integrated calendar

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and monitor efficient handling of all changes/transitions

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Alter the layout and content of dashboards

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Ability to handle large datasets

Track the management and flow of data throughout the organization

Data vault where data is aggregated for later distribution to applications.

Manage the processes involved when making the application ready for use

Assemble applications and processes by dragging over and arranging pre-built components

Process of extracting, transforming, and loading data

A chronological record of actions or occurrences within a network, software, or process

Form predictions based on past and present data/trends

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

Create, design and modify the flow and processes of tasks in a project

Manage and track all disruptions and incidents

Embed/link applications into third party software so it can be accessed within a third party system

Identify which applications need to exchange data and enable these data connections

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Schedule predetermined or ad hoc maintenance services and labor requests

Observe and track the demand, usage, progress or quality of a system, product, or user

Allows users to manage data from a number of sources

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Install software updates and bug fixes remotely

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Arrange tasks based on the level of priority or urgency

Outline and document business processes via step-by-step building blocks

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Access work applications remotely, for when working away from the office and/or traveling

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Set and monitor service level agreements to ensure timely response and resolution

Development of software programs

Tracks every modification made to source code

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Track, manage, or resolve user requests and IT incidents/issues

Automate processes from start to finish without human assistance

Allows the integration of data between different web services

Alter the default workflow to meet your organization's needs

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (19)

4.5

Based on 19 reviews

## Pricing

Value for money

4.7 (17)

Free Trial

Core

$9,996

Other,Per Year

It includes:

-   Full IT and data orchestration
-   Cross-platform job scheduling
-   Advanced workflow automation
-   Email notifications
-   Available on AWS and Azure
-   24×7 support
-   Web and thick clients
-   .NET API, Rest API
-   Managed File Transfer client

Advanced

$19,996

Flat Rate,Per Year

It includes:

-   Custom scheduler + agent configuration
-   Enterprise IT and data orchestration
-   Advanced security, compliance, & audit
-   Centralized monitoring & diagram view
-   Professional implementation services
-   Migration services available

Value for money

4.7 (17)

4.7

Based on 17 reviews

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Tableau](https://www.capterra.com/p/208764/Tableau/)[

SAP Concur](https://www.capterra.com/p/380/Concur-Expense/)[

MySQL](https://www.capterra.com/p/11482/MySQL/)[

Microsoft SQL Server](https://www.capterra.com/p/1417/SQL-Server/)[

Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[

Oracle PeopleSoft](https://www.capterra.com/p/155958/Oracle-PeopleSoft/)

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.8 (19)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (19)

4.8

Based on 19 reviews

## User reviews

Overall rating

4.5

Based on 19 reviews

Filter by rating

5(11)

4(7)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

MT

Michael T.

Senior Database Administrator

Legal Services

### "JAMS is a Great Enterprise Workload Automation Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 23, 2021

JAMS is a very useful and powerful tool, great enterprise solution.

Pros

Centralized management enterprise workload automation. Easy setup jobs for different tasks. User friendly interface.

Cons

JAMS might can provide more user access control.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Scott B.

Lead Technician, Production Support

Consumer Services

### "Using JAMS for 8 years"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2021

We heavily use JAMS and love using the product. We run about 30,000 jobs a day and have a production support team of 10 people that manage the jobs.

Pros

The access to the data - we run SQL queries to easily manage the data - the table structure is easy to understand and is accessible.

Cons

Sometimes it takes a little time to find a job in complex workflows.

Reasons for choosing JAMS

Cheaper and better features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JE

jeff e.

Student Support Liason

Education Management

### "JAMS is a must..."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 10, 2021

Fantastic !!!

Pros

The software is fantastic in ease of use, reporting and job creating. However, the support is second to none .. I cannot stress how fast and effective their support team is, I haven't seen anything even close.

Cons

I cannot think of much that I don't like, upgrades are a snap, support is amazing, GUI is amazing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GN

Gerard N.

consultant

Banking

### "JAMS review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 3, 2019

Very Good product, pity about the license issue with copy jobs

Pros

intuitive use an most features that we need very good support

Cons

that a simple copy of the jams log is regarded as a job for license purposes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2019

Thanks for the review, Gerard. We're glad to hear that JAMS suits your needs thus far and we look forward to continuing working with you and your team. If you haven't already, it may be worthwhile reaching out to JAMS Support (support.jamsscheduler.com) for a quick health check to see if we can alleviate any concerns that you have regarding the JAMS Log jobs.

AU

Anonymous User

Enterprise Applications Systems Analyst, Information Technology

Education Management

### "JAMS is a legitimate scheduling system for our scheduling needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 12, 2019

We are using JAMS Scheduler to schedule business process in Higher Education, including job scheduling with Ellucian Banner as our ERP. As now configured, JAMS has been working seamlessly without interruption.

Pros

We were able to transition from much more scheduling systems to JAMS for a small fraction of what our annual costs had been.

Cons

JAMS Scheduler has had some technical bumps that have required careful testing and sometimes clever workarounds. However, JAMS Support has been incredibly helpful and proactive to work with in identifying issues, assisting us with workarounds, and promptly addressing bug fixes. Concerning the bumpts, JAMS has improved immensely during the past 18 months that we have owned the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NG

Nancy G.

Engineer IV - Systems, IT-Data Management

Package/Freight Delivery

### "JAMS ease of use, ease of understanding"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2019

Very positive. It is a great tool for a variety of teams to use. At our site, the non-production JAMS instance is used to insure the jobs / setups work as expected BEFORE being deployed to Production. And once in Production, Setups & Jobs can be visually monitored by the general public. A variety of notifications on a job's status can be sent automatically, thus eliminating the need to involve valuable "production" resources to answer routine inquires of process owners. Win-win!

Pros

JAMS has an amazing amount of processing capabilities available. However, the support team is an invaluable part of the product. The support team has been fantastic in helping me to understand what capabilities are available and exactly how to use them. Response to on-line chat requests are answered very quickly. They offer to set up GoToMeetings for hands on assistance. And, on the rare occasion the technician doesn't know the answer, he will find the answer for you! Amazing! They take customer support seriously! The product is tremendously robust too!

Cons

It can seem a little clunky when using the UI. Sometimes the response time in viewing the detail screens is slow. However, it is difficult to know if it is the JAMS product or our environment that is slow in rendering results.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2019

Thanks for the review, Nancy! We always appreciate hearing success stories like yours, and strive to provide industry leading support to all of our customers. Please don't hesitate to reach out if you ever need anything.

DW

David W.

GIS Architect

Government Administration

### "More than just scheduling"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 9, 2019

We have been very happy with the JAMS product and the Team @ MVPSI overall; the product is very stable and the vendor team is very responsive with issues and helping the customers.

Pros

We have found the flexibility of the JAMS product to give us a great breadth of use cases. Beyond just doing conditional job execution; we actually use it for workflow orchestration on larger processes where a job can monitor other jobs and continue or fail the larger process.

Cons

There have been growing pains shifting from the V6.5 to V7.x version of software so much changed in the UI/UX that getting use to the new front end has been tiresome. The installation process has also been problematic over the years; but appears to be more stable in the most recent version.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 4, 2019

Thanks for the great review, David! We hope you continue to enjoy the flexibility and robustness of JAMS, and always be sure to reach out to us if you ever need anything.

AU

Anonymous User

IT Director

Wholesale

### "Jams: How to automate OpenVMS...and more"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2019

Core functionality was interfacing with an Alpha server running on OpenVMS software. We needed a way to better automate the processing. Also important was to get notifications if things went wrong, and for a non-programmer to quickly resolve issues that might come up. We did not want them looking through batch files and trying to figure out what failed and when.

Pros

One of the few programs on the market that integrates well with OpenVMS via a native agent.

Cons

Debugging of scripts is more burdensome than it could be, but I like the audit capabilities where you can roll back to previous versions of a job very easily.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JF

Joseph F.

Sr Technology Engineer

Utilities

### "Excellent Workload Automation Scheduler Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 5, 2019

Excellent quality and reliability. The cost makes it a very simple option to go with considering what the software offers. A true Enterprise class workload automation solution.

Pros

The scheduler is very flexible and reliable as well as scalable. We use it for all our ERP transmissions and automation tasks and it's very easy to use! We also found it to be AWS cloud friendly.

Cons

The software could probably be even more intuitive for non technical people. Perhaps offer a forms interface that follows a workflow. To be fair, I don't think there isn't anything out there that offers this though it would be very helpful as it is a need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 3, 2019

Thanks for the great review, Joseph! JAMS is a very technical solution, and one of JAMS Development's recent initiatives has been to make it more intuitive for business end users. We hope you have a chance to check out the improvements soon! If there's anything else you need in the meantime, please don't hesitate to reach out to your account manager or JAMS Support. We're here to help!

GE

Greg E.

VP Application Development

Financial Services

### "Best automation software for processing inbound/outbound files."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2019

Great files automation at all levels. Great dependency checking. The new Workflows are a great addition and very useful for full scale "thinking" by the flow or processes.

Pros

Very configurable with PowerShell and many other languages.

Cons

When I am in the system and I undock my laptop, the software loses it's connection to the server. So you have to close the software and reopen it. But that is the least of my worries.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 3, 2019

Hi, Greg. Thanks for the review! It's great to hear that you're having success with your file processing and PowerShell jobs. Client connection is something that JAMS Development has been working to improve in newer version of V7.x, so hopefully you're able to upgrade soon for a better experience when undocking. If there's anything else we can do to help, please don't hesitate to reach out to JAMS Support. We're here to help!

[View all Reviews](https://www.capterra.com/p/125553/JAMS/reviews/)

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