--- title: "Service Attendant Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Service Attendant Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/125564/Service-Attendant/" page_type: "product" language: "en" --- # Service Attendant Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Service Attendant ## What is Service Attendant? Professional repair shop software for appliance and electronic service shops, commercial equipment repair, small engine repair and other service industries. ## What is Service Attendant used for? [Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$599 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Service Attendant?[Manage this product listing](https://www.g2.com/products/service-attendant/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Service Attendant 0.0 VS. [4.6 (498)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price CA$599 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (498) Value For Money 0.0 (0) Value For Money 4.5 (491) Customer Service 0.0 (0) Customer Service 4.7 (494) ## Service Attendant alternatives [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.3 (341)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars ## FAQs about Service Attendant Overview ### What company size and specific industries is Service Attendant built for? Service Attendant is designed for small to mid-sized service businesses in electronics and appliance repair, commercial and industrial equipment repair, musical instrument repair, small engine repair, and similar service industries. It fits shops that handle repair work and need software tailored to fielded service operations. Features and Usability ### What are the key features of Service Attendant? Service Attendant includes work order management, scheduling, and dispatch management for coordinating field jobs, plus billing & invoicing, quotes/estimates, and payment collection in the field. It also offers contact database management, service history, inventory management and inventory tracking, electronic signature, mobile access, and an online time clock. Getting Started and Support ### What training and onboarding options does Service Attendant offer? Service Attendant provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and ongoing use. ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers highlight these as the features buyers value most when choosing Field Service Management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Service Attendant includes **Mobile Access**, but it does not offer **Job Tracking** or **Job Scheduling**. Instead, it provides **Scheduling** (**61%**), which still gives teams a way to plan work and manage appointments. While the system lacks two of the most requested capabilities, its mobile functionality and scheduling tools can still help businesses keep field staff connected and organized, allowing teams to coordinate daily service work more efficiently. Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Dispatch Management Manage sending personnel and resources to a site as needed Electronic Signature Digitally sign online documents Inventory Management Track and manage inventory levels to maintain proper supply Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Service Attendant 13 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Signature: Digitally sign online documents - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Quotes/Estimates: Generate quotes or estimates for customers - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic CA$599.00 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.