Cogsdale

Customer Service Management


Who Uses This Software?

Public sector/local government utilities.


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Cogsdale
  • www.cogsdale.com/
  • Founded 1997
  • Canada

About Customer Service Management

Cogsdale Customer Service Management systems enable our clients to integrate superior customer relationship management with their day-to-day business process requirements. Designed to accommodate the complex billing requirements of utilities and municipalities, Cogsdale CSM does what technology is supposed to do: streamline operations, reduce costs, and deliver the best quality service to customers. Cogsdale CSM extends and enhances the capabilities of MS Business Solutions Great Plains.


Spotlight media placeholder

Customer Service Management Features

  • Account Management
  • ACH Payment Processing
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

Customer Service Management Reviews


No reviews, be the first!