--- title: "AdaCare Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AdaCare Software - reviews, pricing plans, popular comparisons to other Medical Scheduling products and more." source_url: "https://www.capterra.com/p/125608/AdaCare/" page_type: "product" language: "en" --- # AdaCare Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 28, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AdaCare ## What is AdaCare? AdaCare is our non-medical home care system, with features to help you manage your whole agency. Scheduling, client and staff management, EVV clock-in/clock-out, care plans, assessments, marketing, and billing & payroll tools. AdaCare is the complete solution for your business. We don't have long-term contracts or setup fees, and support is included. AdaCare has all the features of expensive systems from only $69 (Startup Company Special for 90 days) or $99 per month! ## What is AdaCare used for? [Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/)[Medical Scheduling](https://www.capterra.com/medical-scheduling-software/) Overall rating Based on 96 user reviews Reviews sentiment Positive 94% Neutral 6% Negative 0% Starting price $99 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## AdaCare alternatives Highest Rated [4.8 (191)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $325.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (145)](https://www.capterra.com/p/233684/ShiftCare/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.6 (93)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/125608/AdaCare/alternatives/) ## FAQs about AdaCare Overview ### What problems does AdaCare solve? AdaCare solves scheduling bottlenecks, manual billing and payroll work, fragmented onboarding, and caregiver time-tracking confusion for home care agencies. Its simple interface, online access, and responsive support help schedulers, office administrators, billing teams, and agency owners train staff faster, update client schedules quickly, and keep daily operations running smoothly. Answer based on 70 reviews Overview ### Which roles and teams benefit most from AdaCare? AdaCare is most used by agency owners, administrators, office managers, and executive leaders who oversee home care operations. Clinical teams such as RNs and care managers rely on it for scheduling, documentation, and client coordination, while administrative staff use it to streamline billing, compliance tracking, and day-to-day workflow management. Answer based on 96 reviews Overview ### What company size and industries is AdaCare built for? AdaCare is built for small private duty and non-medical home care agencies, with 87% of reviewers from small businesses and 71% from Hospital & Health Care. It also serves midsize firms at 9% and enterprises at 4%, with additional use in Health, Wellness and Fitness at 21%, mainly for home care. Answer based on 96 reviews Features and Usability ### What are the key features of AdaCare? AdaCare includes core home care features like scheduling, caregiver scheduling, and calendar management, plus clock in/out with GPS and phone-based time tracking. Reviewers also focus on billing and invoicing, payroll management, client and employee management, care plan notes, and mobile schedule access with alerts and reminders. Answer based on 50 reviews Pricing ### How much does it cost and what fees or limitations are included? AdaCare starts at $99 per user/month for the Basics plan, plus $2 per client. Plus and Complete also start at 99, with $3 and $4 per client, while Enterprise uses custom pricing. There is no free plan or trial listed. Reviewers often describe the cost as affordable for small agencies. Answer based on 13 reviews Integrations ### Which third-party tools and platforms does AdaCare integrate with? AdaCare integrates with Paychex for payroll-related data exchange and workforce administration. This direct integration supports connection with a key HR and payroll platform, giving AdaCare at least one native third-party integration for organizations that manage employee and compensation records in one place. Answer based on 1 reviews Getting Started and Support ### How easy is it to onboard and train a team on AdaCare? AdaCare is generally easy to onboard for everyday staff, with reviewers describing it as user friendly, easy to learn, and simple to train others on. Training is available through live online sessions, webinars, documentation, and videos. New users ramp up quickly, while admins and owners may need more time for setup and advanced features. Answer based on 13 reviews Getting Started and Support ### What customer support options does AdaCare offer, and how do users rate the experience? AdaCare offers email/help desk, a knowledge base, and phone support. Users describe support as responsive, helpful, and easy to reach, with quick callbacks, detailed walk-throughs, and training when needed. Reviewers also note the knowledge base and built-in guidance help staff learn the system and resolve questions efficiently. Answer based on 50 reviews Scheduling ### How well does AdaCare handle home care scheduling? AdaCare makes home care scheduling easier for many agencies with clear calendars, shift changes, caregiver availability, and qualification matching. Small agency teams often like the simple workflow and online schedule access, though some users mention slower week-to-week navigation, confusing color coding, and limits when changing recurring visit frequency. Answer based on 29 reviews ## Features AI summary Based on 708 Medical Scheduling reviews Capterra data shows that buyers of Home Health Care software rank the following features as their top priorities: - **Scheduling** (**53%** of reviewers rated this feature as critical) - **HIPAA Compliant** (**58%**) - **Care Plan Management** (**47%**) AdaCare supports all three of the features reviewers value most: **Scheduling**, **HIPAA Compliant**, and **Care Plan Management**. Together, these capabilities help businesses coordinate visits, protect patient information, and manage individualized care plans more effectively, allowing teams to deliver consistent care and stay organized across daily operations. Scheduling 5.0 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources HIPAA Compliant 5.0 (11) 72.73% of 11 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Care Plan Management 4.7 (11) 90.91% of 11 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Mobile Access 4.7 (15) 80.00% of 15 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Billing & Invoicing 4.6 (14) 85.71% of 14 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Client Management 4.9 (14) 71.43% of 14 reviewers that rated this feature as important or highly important Manage contact details and communication with clients AdaCare 32 features ### All Features - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Assessment Management: Creation, administration, and evaluation of assessments or tests - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Portal: Online portal where employees can access and track their own information - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Home Health Care Management: Manage the care, assistance, or services that take place in patient's home - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Multi-Location: Manage and support multiple locations - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Tracking by Client: Track time worked per client --- Get Advice We can help you find the software with the features you need. Features 4.4 (92) 4.4 Based on 92 reviews ## Pricing Value for money 4.8 (76) [View pricing plan details](https://www.capterra.com/p/125608/AdaCare/pricing/) Basics $99.00 Per User,Per Month It includes: - Clients and Staff - Import Your Clients & Staff - Messaging - Mobile GPS EVV - Scheduling - Time Tracking Plus $99.00 Per User,Per Month It includes: - Clients and Staff - Import Your Clients & Staff - Marketing and CRM - Messaging - Mobile GPS EVV - Nursing Care Plans and Assessments - Scheduling - Time Tracking Complete $99.00 Per User,Per Month It includes: - Clients and Staff - Exports to Accounting Systems - Import Your Clients & Staff - Marketing and CRM - Messaging - Mobile GPS EVV - Nursing Care Plans and Assessments - Quickbooks Connection - Scheduling - Time Tracking Enterprise Contact Vendor for Pricing It includes: - Clients and Staff - Import Your Clients and Staff - Scheduling - Time Tracking Value for money 4.8 (76) 4.8 Based on 76 reviews ## Integrations [ Paychex](https://www.capterra.com/p/119841/Paychex-Flex/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (86) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (86) 4.9 Based on 86 reviews ## User reviews Overall rating 4.7 Based on 96 reviews Filter by rating 5(73) 4(17) 3(6) 2(0) 1(0) Mentioned topic Sorted by most recent CW Chad W. National Director of Shared Living Hospital & Health Care ### "Great System and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 11, 2026 The experience in setting up the system from learning it, training it out, and ongoing support from the AdaCare Support Team were all fantastic. Pros The system was easy to navigate as an administrator and also for the caregivers who needed to enter EVV data. Cons There was nothing I didn't like about the system; it met all expectations and state requirements, and allowed us to successfully pass an EVV survey. Alternatives considered [CareVoyant Home Care](https://www.capterra.com/p/100774/CareVoyant-Home-Care/) [Alora Home Health](https://www.capterra.com/p/69030/Alora-Homecare-Software/) Reasons for choosing AdaCare Cost containment, value for money, and ultimately timeliness in AdaCare's response compared to others reviewed. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NN Nichole N. Administrator Hospital & Health Care ### "AMAZING SERVICE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2026 My experience with AdaCare has been amazing for the past 10+ years & I would highly recommend this software system to anyone looing for a homecare software system for their business Pros I have been using Adacare for over 10 years now & I love everything the software system has to offer for my Personal Care Agency, from scheduling, Billing, & Reporting...it's my me & my staff work load easy when scheduling clients for my agency. The helpdesk is amazing as well...everytime we contact them for help with something...they resolve our issues & address any concerns we may have. I would highly recommend this software system to all homecare agencies. Cons The only con I would say is that the software does not have an app for mobile EVV when caregivers are servicing clients...other than that I have nothing else Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 2, 2026 Thank you for your review! We are glad you love the software and the service. And an app for mobile is in the works! Stay tuned! AH Amy H. Coordinator Health, Wellness and Fitness ### "Support Team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2025 Customer Support always available to answer any question I have, big or small. AdaCare is a great platform. Pros Friendly Support team, Quick to respond in helping with any question or need. Cons No cons, Highly satisfied with the Customer Support Team. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 24, 2025 Thanks Amy! Glad we are able to help you when you need it. JB Jennifer B. RN BSN Administrator Health, Wellness and Fitness ### "Great Home Care Software! Very User friendly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2024 Excellent program! Very user friendly! can see all aides and clients in one screen Pros Very user friendly Can see all clients at once and move shifts around Employees ease of access and understanding Scheduling friendly Cons Not compatible with state new requirements Alternatives considered [Generations Homecare System](https://www.capterra.com/p/26508/Generations/) Reasons for choosing AdaCare User friendly for scheduling; easy to use; can see all aides and clients in one screen Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BB Belinda B. CEO Hospital & Health Care ### "Great Customer Services " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2024 Fast response from Support teams, step by step training for staff when needed, always able to add new features based on your needs as an agency, open to new suggestions as well. Pros Very Easy system to use, all in one platform for, onboarding employees, onboarding patients. Payroll and Billing is a one stop platform to run an agency of any size Cons None that I found an issues with at all. Reasons for choosing AdaCare Affordable, great for start up, all in one solution easy to use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor February 8, 2024 Great that AdaCare is working so well for you! Thank you for the review! KC Karen C. Administrative Assistant Hospital & Health Care ### "Adacare Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2024 Great experience. Customer service is amazing with fast responses and always helpful information. Pros The ease of use and the information that can be entered. Payroll is also essential and is an easily accessible tool to use. Cons Adacare is great, and I have no complaints. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 27, 2024 We are glad AdaCare is working so well for you - thanks for the great review! LP LeeAnne P. Owner Hospital & Health Care ### "Client and Caregiver Oriented Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 29, 2023 Excellent! \[sensitive content hidden\] was excellent at customer service. He always took care of our needs. Pros Customer service oriented from start to finish and always took care of your requests 100% in a timely manner. Cons Taxes were not flexible in being added to billing services through the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor January 3, 2024 Thanks for the review LeeAnne! We are glad you found the team's service helpful! DD Doretha D. Agency Owner Health, Wellness and Fitness ### "KDs Prefere HCA over all experience " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2023 One of the best business decision I ever made Pros It keep everyone under 1 roof and it reminds you of everything . Cons It keep records of anything that's about to expire. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 27, 2023 Thank you! It's great that AdaCare is helping you so much with your business! MD Maria D. Administrator Hospital & Health Care ### "Great platform to use! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 12, 2023 Pros We are a small business and AdaCare is a great platform for us. All the features we need at a feasbile cost. Great customer support as well. Cons We have not had come across any cons. We have been happy with the platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 18, 2023 Thank you for the review Maria! We are happy that AdaCare is a great fit on features and price for you! SG Stephanie G. Director, Client Services & HR Hospital & Health Care ### "Adacare" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2023 From an HR prospective, this system makes it extremely easy for me to keep track of who is due for what. Pros I appreciate how user friendly this system is for scheduling, maintaining caregiver compliances, and for charting. I also really appreciate how helpful their support team are. Cons I can't think of anything that I don't like about AdaCare. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 10, 2023 Hi Stephanie, thank you for your review, and we are glad AdaCare is working so well for you! -- AdaCare Team [View all Reviews](https://www.capterra.com/p/125608/AdaCare/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [GEOH vs AdaCare](https://www.capterra.com/compare/125608-207985/AdaCare-vs-GeoH) [eRSP vs AdaCare](https://www.capterra.com/compare/125608-129443/AdaCare-vs-eRSP)