# Page 4 | AdaCare Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is AdaCare the right Home Care solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125608/AdaCare/reviews

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AdaCare

4.7 (95)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of AdaCare

## Showing most helpful reviews

Showing 76-95 of 95 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WW

Wanda W.  
Director of Home Care  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent software"

September 30, 2021

5.0

Fantastic!

Pros

Extremely easy to use. Cost is minimal. AdaCare Team is accessible and helpful

Cons

I have not found anything at this time that has been difficult or needed.

Reason for choosing AdaCare

Referred from another user. Cost Ease of use

Review Source

Response from Neurosoftware

February 16, 2023

Hi, Wanda, thanks for the nice comments! We are glad you have found AdaCare easy to use, and glad to help with support when you need it. We appreciate your review!

SD

Sabine D.  
Director of Customer Relations  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "A reliable, good scheduling tool"

September 22, 2020

5.0

This product has helped us streamline our scheduling for a more productive ease of use.

Pros

This software is easy to use, it gives a good overview of the staffs schedules and allows for customization that we find very helpful

Cons

Really for my purpose of use, there is nothing I have an issue with in this software, but I am not the main user.

Review Source

Response from Neurosoftware

September 24, 2020

Thank you for the nice review, Sabine. We appreciate your feedback!

TG

TABATHA G.  
Ofiice Coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "User friendly"

September 22, 2020

5.0

I have been using this software for almost 6 years now and it is very user friendly, and easy to learn.

Pros

Very user friendly and easy to learn. The system is set up for easy training and learning .

Cons

It times you out too soon and you have to log back in.

Review Source

Response from Neurosoftware

September 25, 2020

Thank you for your review, Tabatha! I'm sorry about the timing out, but it's a HIPAA requirement for security. I'll see if our developers have any suggestions, too.

SD

Sara D.  
Supervisor  
Hospital & Health Care  
Used the software for: 1-2 years

### "A solid starting system"

September 22, 2020

4.0

Content

Pros

Easily accessible but feels like a classic system. Basic but gets the job done.

Cons

Not very technologically advanced, or even close lol.

Review Source

LS

Luke S.  
COO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great customer support"

February 11, 2020

5.0

Pros

Easy to use. Able to clock in and clock out efficiently and better than the systems we use prior. Improved tracking on caregivers time and client success

Cons

Weekly overtime is not calculated the billing report

Review Source

Response from Neurosoftware

February 17, 2020

Thanks for the kind words, Luke, we appreciate having you as a customer!

KH

Kimberly H.  
President  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great Product"

July 28, 2020

5.0

It's been a great experience so far. The support staff has been wonderful. I was up and running the same day that I set the software up.

Pros

I searched and searched for an affordable solutions and finally found AdaCare. I use AdaCare daily and I'm impressed with its ease of use and it's robust features.

Cons

I don't have any complaints about the software.

Reason for choosing AdaCare

Robust features of the product, product is designed to grow with my growing company, excellent support!

Review Source

Response from Neurosoftware

August 4, 2020

Hi, Kimberly, we appreciate your great review! I'm glad we could be of help, and please let us know if we can assist you in any way.

SW

Samantha W.  
Office Manager/Billing  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great"

September 17, 2020

5.0

great!

Pros

I like that I can print schedules and find who worked when I am doing billing.

Cons

don't really have any cons, I like the site.

Review Source

Response from Neurosoftware

September 20, 2020

Thanks for the nice review, Samantha! We really appreciate your feedback.

NH

Nikki H.  
RN Resource Infusion Coordinator  
Hospital & Health Care  
Used the software for: 6-12 months

### "RN Review"

September 29, 2020

5.0

Pros

Adacare is an easy software to navigate through

Cons

At first it was complicated to do a quick search for pt's

Review Source

Response from Neurosoftware

February 16, 2023

Hi, Nikki, thanks for the nice comments, and we are glad AdaCare is easy for you to use.

RO

Rosemary O.  
RN, Lead intake nurse coordinator  
Hospital & Health Care  
Used the software for: 2+ years

### "Adacare function and Reliability"

September 22, 2020

5.0

Great system for what I do.

Pros

very easy to use. For me It is used to schedule nurses assignments in the field. They can check for themselves to get their assignments. I don 't have to call or email to give assignments. The program is very easy, nothing complicated a

Cons

Very hard to say but sometimes when I want to keep it longer will doing other things, it logs off and I have to start from the beginning.

Review Source

Response from Neurosoftware

September 25, 2020

Thank you for the nice review, Rosemary. I know AdaCare will eventually log you out (it's for HIPAA security), but I'll see if our developers have any suggestions.

PZ

Polina Z.  
Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "Review"

September 18, 2020

5.0

Pros

Very easy to use, use to adjust, great support team.

Cons

Nothing so far, realy like the software.

Review Source

Response from Neurosoftware

September 21, 2020

Thanks, Polina, we appreciate your comments!

LB

Lori B.  
Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "CHCare"

September 22, 2020

5.0

please with the service

Pros

Very easy to use , can access the program from web anywhere

Cons

Cannot upload a pdf to client's information

Review Source

Response from Neurosoftware

September 24, 2020

Hi, Lori, thank you for the nice review!

BO

Bronwen O.  
RN  
Hospital & Health Care  
Used the software for: Less than 6 months

### "New user "

September 29, 2020

3.0

Pros

Pt search is easy . I’m am new to the system . Learning curve fairly easy

Cons

I would like an option to look up previous patients more easily

Review Source

Response from Neurosoftware

September 30, 2020

Hi, Bronwen, we appreciate your feedback! If you need help learning easier ways to use AdaCare, please look under the Support menu for videos and "Learn More" tutorials. Also, we can schedule a live training Q&A session for you -- it's a free service included with AdaCare.

LC

LATRICE C.  
Owner/Administrator  
Consumer Services  
Used the software for: Less than 6 months

### "Overall very useful product"

May 13, 2019

5.0

Great product for tracking and scheduling.

Pros

Easy to use. Great with accessibility to customer service. Customer support is awesome.

Cons

Could make a whew changes here and there.

Review Source

Response from Neurosoftware

July 2, 2019

Thank you for the kind words, Latrice. I'm glad we could help!

DA

Dennis A.  
Community Health Director  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Functionality"

September 22, 2020

5.0

Pros

Easy to use, comprehensive and well run and supported.

Cons

None not yet, issues found as this is new to me.

Review Source

Response from Neurosoftware

September 25, 2020

Thanks for the compliments, Dennis! Please let us know if we can help you in any way.

QS

Qeunna S.  
RN  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Awesome!!!!"

January 16, 2019

5.0

Pros

I love this program it is easy to use, affordable and great for home healthcare business. I am very pleased with the program

Cons

I don't have any thing that I don't like as of yet

Review Source

JS

Jennifer S.  
IT  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Ease of use"

September 30, 2020

4.0

Easy to use and easy to train others to use.

Pros

I appreciated how easy it was to learn this software. I also appreciated how well it works for the scheduling function.

Cons

The color coding could be clearer for a readable schedule.

Reason for choosing AdaCare

Time and cost.

Review Source

Response from Neurosoftware

February 16, 2023

Hi, Karen, thanks for the nice comments, and we are glad you are finding AdaCare easy to use and schedule. We appreciate your review!

MG

Martha G.  
owner  
  
Used the software for:

### "Cheap but has all features"

March 2, 2016

5.0

We were using another package that cost a lot more than AdaCare, but did the same things. We switched and we're happy because AdaCare is a lot easier too. Also good service when you need them.

Review Source

Response from Neurosoftware

September 7, 2017

Thanks for the nice review, Martha. We appreciate your comments!

EC

Ella C.  
CEO  
  
Used the software for:

### "EXCELLENT"

October 2, 2014

5.0

Adacare's program is so easy to use and great for a small home care company that's on a budget. It gives you step by step instructions on how to use and the telephony is amazing.

Review Source

JW

Jennifer W.  
President  
  
Used the software for:

### "Good program, very inexpensive"

July 20, 2012

5.0

I would recommend highly

Pros

It's easy to learn, and they were very helpful with training and questions

Cons

None that I found

Review Source

SL

Shawndell L.  
manager  
  
Used the software for:

### "Loved it loved it loved it"

March 12, 2014

5.0

this is soooo much easier than the program we were using before. wish we started with adacare to begin with.

Review Source

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