Who Uses This Software?

Organisations managing portfolios of business change programmes, programmes and/or projects.


Average Ratings

18 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Pricing Details
    From $10 per month per user
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Bestoutcome
  • bestoutcome.com
  • Founded 2000
  • United Kingdom

About PM3

Designed to help manage small projects and large-scale business change programmes. Many tools manage programmes from the 'bottom up' where there is a danger that the programme manager gets lost in the detail. PM3 allows critical risks, issues and milestones to be escalated/promoted up from a project level to higher levels in the programme work breakdown structure. PM3 is UK based, 100 % Cloud and is highly configurable.


PM3 Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking

PM3 Reviews Recently Reviewed!


Great intuitive tool.Enables us to drive best practice and consistency across the portfolio.

Aug 13, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Great intuitive tool that enables us to drive best practice and consistency across the portfolio. We use it as the single source for our portfolio of change. It helps our project and programme management teams manage end to end delivery, as well as providing our stakeholders with timely status reporting.

The 'out of the box' reports have been designed with stakeholders at all levels in mind and the choice is far greater than other project management tool that I have used. The inbuilt governance features are a great fit with our project governance framework and hep provide additional assurance of project control.

The Bestoutome team are great to work with. They not only listen, but bring a considerable amount of practical PPM and technical knowledge, experience and expertise. Their support has been invaluable not only in preparing for the PM3 cloud upgrade and on boarding our users, but also the on-going embedding and service support.

PM3 is a great tool for any organisation, regardless of maturity.

Cons: Plan lock is a common issue when users finish their session. However, Bestoutcome have built in a flag that tells the user that the plan is locked and who to. Despite training and reminders, some users forget to do this correctly. It will be great if we could have a message appear telling the user that they have not logged out of their session, when exiting said session or logging out of the tool.

Overall: PM3 has helped drive consistency and standards across our portfolio. Following our upgrade to PM3 Cloud, we have also been able to drive efficiencies through the removal of duplication (e.g. Excel RAIDD) and manual reporting.

PM3 PPM Tool

Sep 28, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: PM3 has recently moved to a new cloud based version and it has made the tool even more intuitive for the users. It is a great tool for users and administrators alike as you can make many setting amendments as an Administrator that will apply to the users in real-time. Customisable fields mean that you have the flexibility to build the tool to fit the needs of your business. The way the tool is structured means that the information captured by your Project managers can be easily sliced using the portfolios structure and reported either immediately or at specified times for your recipients.

Cons: You need to think about the structure in tool when planning how you want to report as there are three levels within the reporting structure. This works well for a Project > Programme > Portfolio structure but needs amendment if you need to capture lots of detail around workstreams. However, there is always a work around within the tool that means it can work if you shift everything up a level or consider the levels you want to report at when structuring your tiers in the tool.

Overall: PM3 is a very user intuitive tool. It is very easy to coach people how to use. There is new functionality which means that you can customise the experience for every different type of user that may require access to the tool, hiding the information they are not required to update and showing that they are.

A practical, affordable tool for manging complex project portfolios

Nov 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: A flexible structure of projects, programmes and portfolios allows you to easily group projects to reflect the organisational structures and strategic goals of your organisation.

Fast setup out-of-the box, with no complex tailoring of processes, so managers start using the tool productively within a few days. The multi-level tracking and reporting creates valuable status reports with minimum effort.

Easily controlled sharing of information across the portfolio means PMs can see what other projects are doing and proactively manage interfaces and dependencies.

PM3's huge range of standard reports has covered every reporting requirement I encountered.

Cons: The breadth of system functions can initially appear a bit daunting to new users and support staff. I understand that unused functions can now be hidden when they are not needed but haven't yet used that function myself.

Overall: I inherited a complex set of projects, every one reporting in a different way and with no visibility of their contribution to programme objectives. PM3 allowed my staff to turn this into a simple well-controlled portfolio with everyone pulling in the same direction.

In my opinion, the best cloud-based PMO and change management platform in the market today

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: From initial discussions and product demonstrations, it was clear that PM3 was an industry-strength portfolio, programme and project management software platform that we could set up, configure and start using quickly and effectively.

The product is very configurable and we were able to set it up to our particular specification. The Bestoutcome team were very easy to work with, and because of their expertise working with other clients in health and social care, they were able to help us with our implementation.

PM3 is competitively priced and is fairly straightforward to use. Comprehensive reporting is included in the standard platform, and there are also extra plug-ins that can be used with BI tools, such as PowerBI, which we use.

We were given detailed initial training, and then further specific training with the service improvement change champions and administrators.

Overall, the process from purchase to implementation was simple and hassle-free.

Cons: We have recently completed the initial training, and are now starting to upload our change programmes. To date, we have not found anything negative about the software.

Overall: We are now able to drive the end-to-end delivery of all of our service improvement and change programmes consistently, and through robust governance. We will be able to provide executive delivery assurance, and manage each element of our programmes and projects effectively and efficiently.

Since its introduction, PM3 has greatly improved our company's ability to track project progress

Jul 16, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money

Pros: Up to date Project information being available all in one place

Improved accountability for tasks, milestones and work packages

Created better communication lines between PMs and Admin in order to track project progress

Introduction of new Resource Tracker has enabled better tracking of availabiity versus demand. Able to assign personnel to the appropriate project depending upon importance and the need to implement any mitigating actions

Cons: Constraints in changing workflow dates

Failed to fully replace the need for Microsoft Office tools such as Excel and Project

Not always kept informed concerning server upgrades/system updates

Can be difficult for PMs to remember certain user functionalities if they have not logged into to the system for a period of time following previous project completions. Can result in re-training.

PM3 - PMO

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: PM3 dashboard easy to read, moving from one module to another easy to understand.

I did not have to wait to for information to be saved

Easy to delete and amend plans

Inputting of finance data very easy

Highlight reports easy to read, can also convert into excel format.

Cons: Changing and formatting reports very difficult

I couldnt change columns and rows

Overall: PM3 is a very good tool which fits into my role as a project manager. We have had excellent support from Jack Watson, also quick to email back solutions, and always helpful. I would recommend PM3 to all trust.

Have used PM3 before in another organisation. The upgraded package is excellent

Jul 18, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Monitor-able information all in one place to allow PMO to see where potential problems are with individual projects and how these may impact on others.

Ease of use essential it means that project managers use the system

Reports can be emailed to colleagues to allow for accountability to be taken

We regularly go through the system in meetings to allow us to discuss progress with project managers live

It would be amazing to be able to use this across systems

Cons: Stakeholder management and communications would be a great addition

I don't think we are using the system to it's optimum level yet

Although we understand that this is a commercial product and the cost isn't that high, we need to think carefully about how many licenses we have in order to be able to afford to continue with it

Capterra loader

Flexible, versatile solution to managing portfolios, programmes & projects

Dec 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: I liked the flexible structure of portfolio, programme and project which was easy to set up and adapt to our various departmental approaches. Lots of reporting options offered as standard, and easy to tweak these to suit our needs. All our portfolio of projects are now in one place where all the PMs can access them - it's also an advantage that you can access them from anywhere rather than needing to be in the office. Helping us to standardise our project practices and particularly the reporting process.

Support and training from Bestoutcome is excellent.

Cons: Because the range of functions and options is huge, it's sometimes easy to forget where the option you need is... however, I'd sooner have the options than a simpler product without them

Overall: Helping us to standardise our project practices, particularly the reporting process.

PM3 - Transforming our Portfolio Management

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Its really simple, intuitive tool which enable you to "get working" really quickly. We can start start just with the initial functionality required and then we can add more tabs as we need to turn on that functionality. Its great also being able to have reports available without having to consider and create them. We don't need to waste time writing our own reports as Bestoutcome have already thought of many of the reports I'd want to use. The reports are high quality and it is saving us a lot of time in not having to amend or create highlight reports. Being able to automatically email of reports is also very useful and saves a lot of time. The videos that are available really help when getting to grips with the product and when there is something that needs further explanation, they're very quick to respond.

Cons: We've been using PM3 for about 2 months and we can't think of any drawbacks so far. We're considering how we'll be able to use it in managing IT and line of business projects.

Overall: PM3 has helped us manage and track our portfolio. It has driven consistency and the project managers like using the tool, definitely a good sign.

Capterra loader

PM3

Aug 21, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very intuitive and well-designed, it contains all of the features you'd expect from a PPM tool, with greater flexibility in reporting and dashboards.

Cons: While the interface has improved in the latest version, it still needs some upgrading to keep it in line with competitors. Not as much of an issue once you've become familiar with the product.

Overall: PM3 is in use at TCD to manage major capital projects and provide governance, reporting and query facilties for this portfolio. Our experience with the software and its support has been positive and we would definitely recommend it as a cost-effective option for any organisation seeking to manage project portfolios in a consistent and auditable manner.

PM3 for Project Management

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: The PM3 software enables effective and efficient project management, the tools are easy to use and can be accessed in the office or when mobile. Once you've entered your project details and timescales, PM3 keeps you on track, there's enough flexibility in the system to allow you to work how you like but also to keep the project management principles at the core. Its transparent and clearly demonstrates progress against timescales, risks and issues. There's also a number of features which are incredibly useful, such as the decision making log.

Cons: No real points for improvement, the system is intuitive and captures project information.

Overall: Prior to PM3, we were using excel spreadsheets, which were taking a long time to complete and didn't transparently demonstrate progress against milestones. It was difficult to understand project progress against programme outcomes as each were reported slightly differently. PM3 has standardised reporting and enabled our performance and delivery to be easily and clearly reported and monitored.

Excellent tool, easy to use.

Nov 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Team have become more productive

Ease of reporting

Visibility of Programme bottleneck

Time saving

Great customer service

Cons: I have been using the tool for two years and have not experienced any problems with it.

Overall: I have been using this software for two years and have really noticed the difference in terms of delivery of our Programmes. The ease of use means the PMO are more productive around reporting period. With a vast range of reports available we are able to report to all stakeholders with ease. The customer service is excellent with Bestoutcome. I would highly recommend this tool to anyone wanting to improve how they manage their Programme/Projects.

Capterra loader

Simple & Effective

Nov 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is simple to use and at the same time creates a live picture of the status of projects. The simplicity means that the uptake on it's use is high.

Cons: Copying and pasting into the tool can cause problems with formatting

Overall: I have used PM3 in 2 dfferent companies, it is not too complicated so the Project Managers can use it without issue and the information that is available is invaluble.

Easy to use

Aug 22, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: clean and simple to use, the ability to store all project documents allows staff to remote work as its web based.

Cons: only minor point when trying to update past financial information was a little awkward

Overall: Good product with support and training,

Ongoing support is good and all staff can access this plus the help guides.

The support to get the users up and running excellent. The company know the value of embedding

Aug 01, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The system is logically set out and easy to follow. it combines the various facets needed to carry out portfolio management all in one place and the it's not over complicated to use.

on PM3 I like the video tutorials, Definition description page, Action Log, Reporting and the way you can alert stakeholders they have a pending actions for them. The software has many more good features. "I have been looking for a package like this for a long time."

Cons: There are a few niggles like entering task on the Gantt chart, you can get a little lost.

Remembering to save or refresh can catch you out a little.

As a new user I am still getting use to reporting on large projects.

Overall: Portfolio information all in one place. I have recently found if a project /programme manager is changed mid project. it's easy to carry out a handover.

PM3 @ WHHT

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Very user friendly, excellent support provided.

Cons: Originally issues using Citrix, although this was fixed with the latest version.

Overall: Extensive use for managing CIP and QCP workstreams.

PM3a usable PMO tool

Nov 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: IT projects can be very opaque, and that lack of transparency hides a myriad of issues. Too many PMOs and their tools are a heavy overhead to project managers and deliver little of value to the developers just financial summaries to higher levels of management, and a high level view of the health of the project. PM3 is simple to use, and understand, comprehensive, relevant and actionable

Cons: Not very much, it can be adapted to be usable in most contexts so although not explicitly an agile tool, if one understands that even agile projects do have significant milestones it is readily adapted

Overall: Understanding the health of a project objectively at any point in time

A great tool for Project Management & PMO in day-to-day operations and strategic management

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: No need for clients to allocate limited resources to building MSExcel or spreadsheet-based PMO tools. Very easy to configure to suit a client's local policies and procedures in the public sector (NHS). Also becomes a great trigger point for wider conversations and benefits the organization in their thinking, delivery of change and PPM.

Great for PPM where deploying MSProject would be overkill and inappropriate.

Cons: Some of the default tab and field names are not intuitive at first, however this is not a show stopper as localization is very easy.