# Maple CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Maple CRM Software - reviews, pricing plans, popular comparisons to other Sales Tracking products and more. Source: https://www.capterra.com/p/125612/Maple-CRM --- # Maple CRM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on April 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Maple CRM ## What is Maple CRM? Maple CRM Immigration is a specialized CRM solution built for immigration consultants and agencies to manage both sales (lead lifecycle) and operations (case processing) within a single platform. 1. Lead & Sales Management The system captures leads automatically from multiple sources like websites, Facebook, Google Ads, and landing pages, ensuring no inquiry is missed. It supports: ✅ Lead tracking, scoring, and prequalification ✅ Automated lead assignment and prioritization ✅ Follow-ups, reminders, and activity tracking ✅ Custom dashboards and reports 2. Immigration Process & Case Management Maple CRM goes beyond a traditional CRM by handling end-to-end immigration workflows, including: ✅ Multi-country process management ✅ Task tracking and workflow automation ✅ Case file management with timelines and status updates ✅ Built-in assessment tools and evaluation reports ✅ RCIC Form generators for easy Canada case filing This ensures structured handling of applications and reduces delays ## What is Maple CRM used for? [Sales Tracking](https://www.capterra.com/sales-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Insurance CRM](https://www.capterra.com/insurance-crm-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Maple CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.maplecrm.com/&name=Maple CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Maple CRM 3.3 (3) VS. [4.2 (990)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price $10 Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (3) Ease Of Use 4.0 (133) Value For Money 3.7 (3) Value For Money 4.2 (117) Customer Service 4.0 (3) Customer Service 4.0 (115) ## Maple CRM alternatives [4.4 (18,782)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,973)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (133)](https://www.capterra.com/p/130149/bpm-online-CRM/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Lead Management 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Search/Filter 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Search and filter data across systems to locate required information by entering keywords or certain criteria Contact Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Marketing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns Internal Chat Integration 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Incorporation of a chat or messaging system within an organization's internal communication infrastructure Sales Pipeline Management 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Pipeline view and tracking lead status Maple CRM 90 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Automatic reply functionality for incoming messages Tickets are automatically assigned to specific agents based on predefined rules Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Collects essential call data such as call origin, call destination, call length, and other transaction details Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Track and monitor efficient handling of all changes/transitions Provides a channel for team members to share media files, communicate, and work together Leave comments and notes on documents for others to view Tracking, calculating, and paying commissions and earnings to employees Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Defines specific deal parameters to negotiate and secure deals Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Predefined actions automatically performed on the occurance of specific events Create, save, and store files Intended to be used by insurers Form predictions based on past and present data/trends Establish measurable goals and objectives and track their progress over a specific period of time Managing service requests, incidents, IT issues & support with a ticketing system Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Templated responses for responding quickly to recurring support requests Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Access the system via a mobile application Track all opportunities for potential sales and convert them into recurring revenue A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Arrange tasks based on the level of priority or urgency Streamlining repetitive tasks and activities through automated and predefined workflows Present a catalog of inventory that customers can view Generate quotes or estimates for customers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Define, track, and/or automate sales activities and sales processes Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Set and monitor service level agreements to ensure timely response and resolution Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Use your computer as a phone device to make calls over the internet Allow customers/users to submit support queries and service requests Track the status of support tickets/escalations as they move through the service queue Create, manage and track all task activities and progression Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Transfer queries and organize messages between agents SaaS, web-based, online deployment Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.7 (3) 3.7 Based on 3 reviews ## Pricing Value for money 3.7 (3) Free Trial Basic $10.00 Per Month Premium $15.00 Per User,Per Month Advanced $25.00 Per User,Per Month Value for money 3.7 (3) 3.7 Based on 3 reviews ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[ Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/)[ WhatsApp Business API](https://www.capterra.com/p/10005471/WhatsApp-Business-API/)[ Stripe Invoicing](https://www.capterra.com/p/10003759/Stripe-Invoicing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (3) 4.0 Based on 3 reviews ## User reviews Overall rating 3.3 Based on 3 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent SP Sumeet P. Business Development and Sales India Education Management ### "Worst CRM" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 May 25, 2023 At the time of buying CRM they committed us that they can customize the CRM according to our requirement but. After paying the amount they refuse to do it. actually they don't have that technical team to do it. Even they don't have to API integration. They ask us to pay extra amount for it. because they need to hire someone to do it. Before opting their services they committed that they will do API integration Pathetic Service Pros Nothing is there in Maple CRM to like it. Cons EverythingIt is not user friendlyVery complicated to work onUnrelated options with our productCant customize as per the requirement Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AH Avinash H. Sales Manager Hospital & Health Care ### "Very user friendly CRM application" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 23, 2022 The team behind is well verse. Fascinated with the professional approach taken by the team in understanding the requirement, and onboarding our team, the multilayered training given to our team. Pros This software is very easy to use, especially for novice people who are not very familiar with CRM jargons and workflows. Second, the views, filters and data access is not a difficult task at all with Maple. Cons May be it should support seamless integrations with new age business automation applications. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Maho H. elektro Electrical/Electronic Manufacturing ### "a program that is used as an aid in working with information for buyers and links to databases in ac" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 20, 2019 Pros this program does great problems with working with microphones and headphones and very often blocks it Cons is used everyday and very often creates problems Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)