# VendorInsight Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about VendorInsight Software - reviews, pricing plans, popular comparisons to other Risk Management products and more.

Source: https://www.capterra.com/p/125618/VendorINSIGHT/alternatives

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# 

 VendorInsight Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 14, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

VendorInsight

## What is VendorInsight?

VendorInsight is a web-based vendor risk management solution that simplifies your vendor and contract management process through automated workflows, easy-to-use features, and vendor news and risk monitoring. VendorInsight provides a turn-key solution that includes regulatory alerts and updates for financial services, healthcare, and others. Use the pre-built policies, vendor portals, templates & forms to simplify your due diligence, contract monitoring, and risk management efforts.

## What is VendorInsight used for?

[Vendor Management](https://www.capterra.com/vendor-management-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Integrated Risk Management](https://www.capterra.com/integrated-risk-management-software/)

Top alternative

Featured

Overall rating

Based on 49 user reviews

Reviews sentiment

Positive

90%

Neutral

10%

Negative

0%

Starting price

$7900

Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### VendorInsight

4.5 (49)

VS.

[4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/)

Starting Price

$7900

Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (49)

Ease Of Use

4.6 (83)

Value For Money

4.3 (42)

Value For Money

4.5 (67)

Customer Service

4.9 (47)

Customer Service

4.6 (78)

## VendorInsight alternatives

Highest Rated

[4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (39)](https://www.capterra.com/p/151388/StandardFusion/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (106)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.8 (129)](https://www.capterra.com/p/152559/KPAEHS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Vendor Master Data Management

4.6 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing

Compliance Management

4.5 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Onboarding

4.8 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Document Management

4.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Sourcing Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Negotiate best prices and choose the right vendor for various purchases

Transaction History

4.5 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

VendorInsight 34 features

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Store, manage and track all forms in a centralized location

Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, manage, and track policies and procedures within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Reporting of risks associated with specific actions, events, or entities

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Negotiate best prices and choose the right vendor for various purchases

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (47)

4.2

Based on 47 reviews

## Pricing

Value for money

4.3 (42)

Basic

$7,900

Per Year

Value for money

4.3 (42)

4.3

Based on 42 reviews

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## Support, customer service and training options

Customer Service

4.9 (47)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (47)

4.9

Based on 47 reviews

## User reviews

Overall rating

4.5

Based on 49 reviews

Filter by rating

5(29)

4(15)

3(5)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JF

Jay F.

Sr. Consultant, TPGO Strategy and Governance

Financial Services

### "A good review from a long-term client"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 20, 2023

Out of the shrink-wrap the application is very good

Pros

Client Support and Vendor Evaluation Services.

Cons

Lack of constant improvement for simple things, selecting from lists using an alpha letter as an example. Inability to access data maintained in the system. Ability to define high order filtering, with multiple selections

Reasons for choosing VendorInsight

No idea as I was not an employee of the company

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CH

Cam H.

Risk Management Analyst

Banking

### "Vendor Insight Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 20, 2023

Vendor Insight has been a great tool and the customer services has been fantastic.

Pros

Vendor Insight is easy to use and allows for easy visualization of Vendor Risk Assessments and their status in our process.

Cons

Vendor Insight can be slow at processing at times, especially large documents.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Patrick B.

SVP, Information Technology

Banking

### "Have used Vendor Insight at Multiple Banks"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 20, 2023

Pros

I have used Vendor Insight at multiple banks, the customer support is always outstanding, and a big reason why we use the product, it's outstanding

Cons

I don't have any issues with Vendor Insight.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NA

Nancy A.

Risk Management Specialist

Financial Services

### "Third Party Risk Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 18, 2023

Third Party Risk Management is critical in the Financial Services industry, as regulations continue to be created, expanded and enforced. Vendor Insight is a great tool to allow us to comply with regulations, reduce our risk to an acceptable level within our strategic plan as an organization, and effectively and efficiently report on our efforts.

Pros

Vendor Insight provides a streamlined approach for creating a risk profile for each vendor, identifying what vendor documentation should be collected and reviewed based on that risk profile, and ensuring those reviews are conducted thoroughly and on an annual cadence. Vendor Insight allows us to introduce consistency and quality into our Third Party Risk Managment process, and report on it efficiently.

Cons

Possibly some customization of reporting tools to meet the needs of the organization would be helpful. Those tools do exist, but we could explore them more to create the best benefit for us. Integration with AP tools to ensure we are properly including all vendor based on risk profile could be helpful as well. Also being able to generate alerts on contract expirations for those vendors in the meta data section (vendors whose risk profile does not require ongoing monitoring) could be useful as well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CR

Craig R.

Vendor Manager

Banking

### "VendorInsight Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 5, 2021

Pros

Customization. Each financial institution may have a different risk model and risk appetite but this software lets you customize to your needs and wants.

Cons

Nothing on the software itself, since the acquisition to larger corporation little bit of the smaller company feel has gone away,

Reasons for choosing VendorInsight

Ease of use and Vendor Risk Assessment configuration

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TJ

Tony J.

AVP, Risk Management

Financial Services

### "VI Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2020

The overall engagement and responsiveness of the VendorInsight team have been one of the best I've experienced with a software provider. \[SENSITIVE CONTENT HIDDEN\], our Program Consultant, responds to all inquires quickly and ensures that if she doesn't know the answer to a question, she refers us to the person who does.

Pros

The visual dash boards, ease of use and flexibility of the software are great. Having the ability to edit or add questions and adjust scoring to fit the needs and requirements of my organization are key attributes.

Cons

Nothing I can respond with at this time. However, we have only been using the software for less than 6 months.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 15, 2020

Hi Tony, thank you for taking the time out of your day to give us a positive review! We appreciate hearing from customers like you that realize the true value and configurability of our system. We take pride in our customer service and will pass on your generous comments to your program administrator. We are happy to be working with your organization and hope you will continue to share your feedback as you become a veteran user. Please don't hesitate to reach out with any additional questions, comments or concerns. Thank you!

GK

GARY K.

SENIOR VICE PRESIDENT

Banking

### "Easy to use and lots of bells and whistles!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2020

The customer support is great. We aren't in there as much as we should daily/weekly but can always get a hold of someone at anytime and they will re-train us no problem.

Pros

Met the needs of the organization for both functionality and compliance. We liked that it could grow with use such as using Pro if and when the time came.

Cons

We knew that setup was going to be a long haul. But like anything else once you do it you are glad you did.

Alternatives considered

[Ncontracts](https://www.capterra.com/p/233877/Ncontracts/)

Reasons for choosing VendorInsight

It could grow with our company and do things other companies couldn't. Also I felt they weren't all about the sales but wanted to make sure that we were getting what we needed out of the product.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 31, 2020

Hi Gary! We truly value customers like you that give us positive feedback and appreciate you taking time out of your day to write us a review. We are pleased to hear that VendorInsight? meets your needs with functionality and compliance. Most importantly, we're grateful for customers like you who prioritize the setup process for better use of the system in the long run. We take pride in our service team and hope you continue to reach out whenever you have questions or need additional training. Please stay safe during this time and don't hesitate to reach out with any further questions, comments or concerns. Thank you!

JR

Jacqueline R.

Assistant Controller

Banking

### "VendorInsight User"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2020

Excellent tool to keep track of Vendors.

Pros

Everything about the software is wonderful. Easy to use and navigate.

Cons

So far I haven't found anything wrong with the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 23, 2020

Hi, Jacqueline! Thank you for taking the time out of your day to write us a review. We enjoy hearing from satisfied customers like you and hope you continue to have a great experience with us. Please don't hesitate to reach out to your program administrator with any additional questions, comments or concerns. Thank you!

JC

Julie C.

Project Manager

Computer Software

### "VendorInsight feedback"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

March 13, 2020

Pros

The product is fairly easy to use. The dashboard to see what is still pending.

Cons

Tasks and remediation, in stead of sending emails to the same person for every remediation, the ability to group remediation tasks into 1 email notification.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 16, 2020

Julie, Thank you for taking the time to post a review! We appreciate the feedback and are happy to hear you find the dashboards helpful and the system easy to use. We do understand your request to send multiple remediations into a single notification. Consolidating everything into one email would make this easier to manage if you have multiple remediations going to a single individual. I've escalated this request into our development review process for consideration. In the interim, I would like to meet with you to understand the reasons for the rest of your ratings. I'll be reaching out to you directly to perform a program review and assess how VendorInsight can improve from a 3-star to a 5-star rating from your perspective. We are always here to help and take pride in being a good resource for your vendor management process. Please feel free to reach out with any additional questions, comments or concerns.

AS

Ana S.

Vendor Management Analyst

Financial Services

### "Vendor Insight's opinion"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 6, 2020

I like the system it is very easy to use and very good support staff attention

Pros

As of today meet my needs, easy to use, easy to navigate,

Cons

maybe adding some features will be perfect

Reasons for choosing VendorInsight

I don't know why this system was chosen but I think it was a good choice, as of today it meets what we need.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 10, 2020

Hello, Ana! Thank you for your positive review. We are pleased to hear VendorInsight? meets your needs with easy functionality. If you haven't already, please let your program administrator know of any updates you would like to see in our system. The feedback we get from our clients and from our Annual User Group Conference is taken very seriously by our development team and implemented in regular software release updates. We guarantee 100% regulatory compliance but also want to ensure we meet any process needs from your organization. Please reach out for any additional questions, comments or concerns. Thank you!

[View all Reviews](https://www.capterra.com/p/125618/VendorINSIGHT/reviews/)

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