# HiringThing Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is HiringThing the right Recruiting solution for you? Explore 91 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125622/HiringThing/reviews

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HiringThing

4.5 (91)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of HiringThing

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

GR

Gary R

Virtual Contract RecruiterInformation Technology and Services, Self-employedUsed the software for: Less than 6 months.

“This is a phenomenally easy to use ATS! “

February 21, 2021

## Showing most helpful reviews

Showing 1-25 of 91 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Sumeet Z.  
Digital Marketing Manager  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy To Use HR Solution"

October 18, 2018

4.0

Overall it's best product highly recommended

Pros

It's a best and affordable solutions for small and mediume scale companies

Cons

For basic version there are some limitations for job posting

Review Source

MC

Monique C.  
CEO  
Hospital & Health Care  
Used the software for: 1-2 years

### "HiringThing ATS "

February 13, 2024

5.0

Good, I like their staff they are friendly and available

Pros

Price Quick communication from their staff

Cons

Needs to have more industry related job boards. For example, we staff nurses and allied health. So having Nurse.com or alliedhealth.com job boards would be incredibly helpful

Reason for choosing HiringThing

Needed a better ATS System to work with.

Review Source

Response from HiringThing

February 17, 2024

Thank you for your feedback on our ATS and team. We appreciate your positive comments on our pricing and staff, and take your suggestions seriously. We add industry-specific job boards on a regular basis and will add these boards to our consideration list.

KB

Kyla B.  
President  
Human Resources  
Used the software for: 2+ years

### "Have always had a great exp. until recently response is bad and no one addresses issues to tickets. "

July 16, 2018

3.0

Organization of candidates and easy to communicate and syndicate.

Pros

Easy to use. That' s all I want to say here.

Cons

They need to have the city, state where the applicant is - in the header so you don't have to open the file to know. That would save a lot of time. CrimCheck has a serious communication problem. Did Bunnie leave? She was always responsive to tickets and none were ever outstanding. It's been terrible lately.

Review Source

Response from HiringThing

July 19, 2018

Thank you for your review. Your recommendation regarding applicant city, state is great and I will pass it along to our development team. We greatly apologize for any issues you've had with getting support lately. Our team is now aware of your concerns and if there is anything we can do to help support you please don't hesitate to reach out for a immediate response.

CF

Cindy F.  
Director of Operations/Senior Consutlanf  
Human Resources  
Used the software for: 2+ years

### "Ease of learning, use and amazing customer service!"

October 27, 2016

5.0

Our consulting company HR Annie Consulting began using HiringThing for one of our clients a few years ago. Ever since, even though we get exposed to other programs, Hiring Thing is our #1 recommendation. Even clients who we no longer consult, remain loyal users of this platform for recruiting, applicant tracking and retention of their candidate files. Another thing I love about Hiring Thing is that their team is always conscientious and open to their user's ideas for improving what is already great! When they make an upgrade or add on a service, I have never had significant downtime learning or acclimating to any changes. The customer service from their team is quick, responsive and proactive in helping our team find solutions to increase our applicant pool, which for hard to fill positions has been invaluable!

Pros

There are a lot of tools and they are easy to use. Whenever I've had a question about anything, their team has been really helpful.

Cons

The price and options keep changing so it's hard when we are a pass through agreement with our clients and suddenly have to charge them more...even worse, when we don't catch it and aren't passing the cost through. Maybe a different rate package for companies that are referring use for tithed clients or a referral bonus??

Review Source

Response from HiringThing

November 29, 2016

Thank you for your review Cindy. I'll have someone from our team reach out because we do have a referral program that might be of interest. Also we apologize for any frustration that our pricing optimizations have caused you. We're constantly working to make sure that our plans and features meet the evolving needs of our customers. We think that joining the referral program will help eliminate any pricing issues you experience with your clients.

Johnny C.  
Founding Principal / Recruiter  
Staffing and Recruiting  
Used the software for: 2+ years

### "Fast, Easy to Use, No Frills"

October 19, 2016

4.0

I am an independent recruiter and value fast, easy to use, nice user experience over customization, features, and workflows. HiringThing has worked great for me. It probably does not meet the needs for a larger company due to its lack of a search interface (or a usable one I should say). But if you are simply looking for a resume repository and to provide candidates a great, simple experience when they apply to jobs, this is a great solution! Their customer service is on point as well. I have spoken with their support team and seen code changes implemented within 24 hours. Not that I expected that, but that is quite a customer focused team they have.

Pros

ease of use, responsiveness, fast, good candidate experience, easy to implement with career portal

Cons

lack of really any in depth features, search, workflow customization. But I'm not looking for that at this time anyways.

Review Source

Response from HiringThing

November 29, 2016

Thank you for your review. We value your feedback! We offer enhanced search and workflow customization options select plan levels. If you ever have a need for these features in the future, please don't hesitate to contact our customer support team.

JG

James G.  
Director of Sales Ops  
Education Management  
Used the software for: 6-12 months

### "Intuitive, Effective and GETS RESULTS! Seriously, HT Makes My Days Easier! "

March 26, 2019

4.0

I love HiringThing's CS, they are always open to ideas on improvement and will really talk to you about this with their clients. They are always seeking feedback. When they make an upgrade or add on a new service, I can usually pick it up, but If I do need help they have a lot of tools AND their Customer Service team is very responsive. They make sure "we" understand AND CAN USE their S/W!!

Pros

HT makes the hiring process simple, intuitive, and effective, which results in happy new employees and hiring managers. HT took a lot of manual processes and streamlined / automated them! It's Intuitive and by that I mean that EVERYTHING is right there at your finger-tips! The ATS or Applicant Tracking System just cannot be beat, it really does tell you where everyone is IN the process! TO recap: Simple-to-use, automated past-manual tasks, price is fair and it MAKES MY JOB EASIER!

Cons

There a couple: First "Rating a New Applicant" can go down a rabbit-hole as you cannot move them once they are defined as "A Rated Applicant." Also it can be hard to track a candidate who has applied multiple times to different positions. I would like to see the ability to sort from my Homepage screen, as only the most-recent position goes to the top of the list.

Review Source

JF

James F.  
Senior Manager Operations  
  
Used the software for: 1-2 years

### "Overall a good low cost Applicant Tracking Software"

July 17, 2018

4.0

Pros

\* Very reasonable pricing options in comparison to comparable softwares \* Customizable options to meet your business needs \* Easy to setup job postings and to get them posted, also able to save profiles and recreate the posting as needed

Cons

\* Hard to track a candidate who has applied multiple times to different positions and the notes that are taken for the profile on one position is not readily available when candidate is screened by another recruiter for a different position; \* Widget does not allow any form of sorting on your home webpage screen. The most recent position goes to the top of the list. No option to split postings between say front line positions vs. management positions; \* Screening questions can be bypassed by indeed.com's "apply now" button, so screening question is not consistently adhered to; \* The functions of rating a New Applicant candidate moves them immediately to a the Rated Applicant without allowing for the option to move them there or archive them; \* Weak filtering of international applicants

Review Source

Response from HiringThing

July 19, 2018

Thank you for your review. I've passed your feedback on to our development team.

DS

Danielle S.  
HR Generalist  
Wholesale  
Used the software for: 6-12 months

### "Highly Recommend"

September 16, 2019

5.0

I'm able to focus on other aspects of building the foundation for our HR department, culture, and employee relations because of how much time this system saves me from an administrative standpoint, onboarding, hiring, etc. Additionally, my hiring teams are able to take a much more active role in the hire process and we have seen a higher rate of retention because we are able to find the right people, for the right roles.

Pros

This ATS is the most robust, user-friendly system I have used in my career. It has streamlined my recruiting process, and allows me to have everything I need at my fingertips. Additionally, with the communication occurring within the system, my hiring teams are able to work much more collaboratively together and truly find the right candidate for each of our roles. We have explored other ATS options as we moved from one PEO to the next, and we chose to keep HiringThing as a stand-alone because we have not found anything comparable. It is exactly what a hiring team needs to truly build the best candidate pools, pipelines, and future teams.

Cons

Honestly, nothing, but it would be nice to have a text messaging option for communication.

Review Source

pD

pamela D.  
hr assistant  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "satisfied"

September 2, 2021

4.0

good platform to hold our applicants

Pros

search for applicant by name - pulls all the applicants submissionas

Cons

toggling back and forth from viewing the "multiple apps" back to the job post applicants

Reason for choosing HiringThing

unknown

Review Source

VR

Verified Reviewer  
Regional Recruiter  
Insurance  
Used the software for: Less than 6 months

### "Sub-par, but affordable ATS Experience"

July 10, 2018

3.0

Searchable applicants with an offer letter signing tool.

Pros

Ease of Use Onboarding Document Sharing Digital Offer Letter Signing Easy Schedule tool with Gmail / Outlook integration. Customized email templates, with TBNT response.

Cons

No resume searching. Lack of depth to many features. Most Job boards do not produce results, most applications still come from Indeed. You get what you pay for.

Review Source

AZ

Agnes Z.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "We've used this product since 2012 and are very happy."

July 10, 2018

4.0

Quick, easy, affordable way to post positions, sort candidates, store information.

Pros

Easy to use and train new people to use; keeps all of the information in one place. Allows us to find candidates from previous jobs for new positions.

Cons

We didn't set up "tags" originally and now have over 100 job searches we've completed. These two things can make it hard to organize.

Review Source

MB

Meg B.  
Director of HR  
  
Used the software for: 2+ years

### "Was a beta user way back and have continued to use as a paying customer for many years. "

July 13, 2018

5.0

streamlines the recruiting process

Pros

Super helpful to aggregate applicants and keep the process moving forward with various hiring managers in multiple locations.

Cons

Not too sure there is something I really dislike. I know there are additional features that I haven't tapped into yet.

Review Source

Response from HiringThing

July 19, 2018

Thank you for your review!

HF

Holli F.  
Director, Recruiting  
  
Used the software for: 1-2 years

### "HiringThing has been integral in changing our recruiting efforts for our entire organization. "

July 10, 2018

4.0

Pros

We used a different ATS prior to HiringThing and did not find it to be nearly as user-friendly for both the applicant and the managers. We were losing potential candidates because it was too complicated. HiringThing has completely changed that.

Cons

The only feedback I have is to make the user interface a little more friendly for multiple positions.

Review Source

JT

Jacki T.  
CEO  
Staffing and Recruiting  
Used the software for: 1-2 years

### "A great product with excellent customer service and flexibility!"

May 31, 2016

4.0

Pros

Hiring Thing is very unique in that their customer service team is phenomenally good and very quick to get back to you. They are very flexible with taking into consideration your suggestions and turning them into real features of their product. Up until recently, they did not have an option to do video interviews from within the platform, but now they have implemented it and it's quite a good functionality. They are a small company competing in a saturated market, but they are doing a great job!

Cons

The main thing that we don't like with HiringThing compared to the best product we've seen on the market for Applicant Tracking, is the lack of an interactive pipeline view for the hiring stages.

Review Source

KD

Kevin D.  
Director of Information Technology  
Human Resources  
Used the software for: 2+ years

### "Great Product!"

April 12, 2017

5.0

Super easy to use and makes recruiting a snap! The additional features such as offer letters continue to enhance the product and make it more valuable.

Review Source

MS

Marc S.  
Executive Recruiter and Coach  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Excellent tool for enhanicng my client services."

July 16, 2018

5.0

We're able to offer another service to our clients we have not in the past allowing us to come full circle with our offerings.

Pros

The software is easy to use as is placing ads. The support team is fantastic and always available should you need to contact them for anything.

Cons

After rating someone, it automatically puts them into the rating file and you have to go fishing for them to do notes or anything else with them.

Review Source

Response from HiringThing

July 19, 2018

Thank you for your review.

MM

Melissa M.  
  
  
Used the software for:

### ""

July 8, 2013

5.0

We couldn't be more pleased with Hiringthing as our new ATS. We researched many SAAS ATS solutions through a market survey before selecting HiringThing. The software is intuitive, requiring no training at all for us to use. We have altered our workflow to fit with HiringThing, and its made our process leaner and easier. Actions which would have taken 30 minutes or more are now completed in minutes. No more juggling spreadsheets, figuring out who has spoken to whom, or cutting and pasting from emails. Everything is centralized in the the applicant's notes and messages, and we can set up interviews and calls, and rack them as well. Help screens are well written, the support center has a good knowledge base, and its easy to enter a ticket for support. Customer support is phenomenal. We get fast responses and fixes. Suggestions for future releases are taken. I would recommend HiringThing without reservations. We are a small company without a full time recruiting staff - we have our own jobs to do, and now with HiringThing, we can effectively manageg recruiting without taking up too much of our regular work schedule.

Review Source

AC

Anna C.  
VP, Employee Experience  
  
Used the software for: 2+ years

### "Hiring Thing is Hard to Beat"

July 10, 2018

5.0

Pros

Easy to use, very cost-effective. The scalable price per number of job posting is great. Customer service team is very responsive.

Cons

I'm not sure that push-posting is an option. There is no requisition approval process - or a field to put salary range information in.

Review Source

AD

Ashley D.  
Office Administrator  
Philanthropy  
Used the software for: Less than 6 months

### "Great when looking to hire!"

July 19, 2018

4.0

Pros

This is a great program and was so helpful when we were looking to hire. It allowed us to post our job online and when applicants would apply we could rate the applicants with ease! Made hiring a breeze

Cons

Wish we would have found this sooner! Was worth the price and was so easy to set up and post our job listing!

Review Source

AC

Amy C.  
Office Manager  
Consumer Services  
Used the software for: Less than 6 months

### "Easy to sign up "

July 13, 2018

3.0

We have not received any benefits yet. The only thing we have received are a few non-qualified applicants

Pros

It's great it posts to many boards at one time. It is easy to set up - lots of extras if you want to pay for them in addition to the large fee you pay for general use.

Cons

Expensive for what you get, too restrictive on job postings, extras that cost way too much, not much response received for the amount of money paid

Review Source

TS

Terry S.  
Human Resources Manager  
  
Used the software for:

### "Easy to use and great customer service!"

April 24, 2013

5.0

Absolutely. Especially if you have limited time and resources for recruiting and hirning. Very easy to set-up and impletement. NIce product!

Pros

The system was easy to use and implement from our previous recruiting tool. Not overly complicated as our previous system was and easy to navigate within the system. It took approximately 1-hour to enter all 11 job postings we were managing and our hiring managers loved the ease of use and access. I received a daily status update and love to see the metrics.

Cons

No job requisition form or process within the system.

Review Source

NM

Nick M.  
Owner-Recruiting Specialist  
  
Used the software for:

### "Started out good but results dropped off"

March 1, 2013

4.0

Initially the product was great but now that the company is no longer NEW, results have dropped off tremendously. Considering ending my account.

Pros

Very easy to use. Posts to multiple sites fairly quickly

Cons

Results have dropped of tremendously in the past month in a half. Cannot duplicate an existing job into a new one. Results are showing up at the very bottom in Indeed and Simply Hired, and initially they were at the top of results. Quality of applicants have been pretty poor in the past month

Review Source

CA

Cypress A.  
  
  
Used the software for:

### ""

April 23, 2012

4.5

We were looking for an effective tool to help us manage our recruitment process. HiringThing was easy to implement and has provided an efficient and effective way to manage our application process. This online software tool required no installation time, the user interface is intuitive and easy to use. We were able to get the system up and running very quickly. HiringThing has greatly reduced the amount of time we spend processing applications and would be great for companies that are looking for an easy and affordable software recruitment application.

Review Source

J-PoAI

John - President of Autopaychecks, Inc  
  
  
Used the software for:

### "News Paper is DEAD!"

August 27, 2013

5.0

We are a professional company that needed to hire both a new sales person and a operations person. We tried to the newspaper to the tune of $400! Our results were exactly "0" applicants! We didn't even get a bad applicant. In a couple of weeks we now have 32 applicants for the sales position and 20+ for the ops position - we have now hired for both. Bottom line - it works.

Pros

Easy to use High number of applicants Useful number of Quality Applicants Very reasonable cost

Cons

None

Review Source

MW

Mrs. Washington  
  
  
Used the software for:

### "Great recruiting tool"

August 23, 2013

5.0

I used it for the first time to post a job for the Company I work for and we received a lot of prospective candidates in a short period of time we were able to select potential candidates to hire. Great recruiting source. I will recommend it to anyone working on recruiting and also for anyone looking for work.

Pros

It's free!!!!! It does not get better than that...

Cons

The website needs more advertisement and Marketing.

Review Source

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