Who Uses This Software?

Companies large and small that need an easy to use but powerful cloud LMS solution; companies who value high-touch customer support and custom contracts - a true partnership mentality.


Average Ratings

14 Reviews
  • 4.5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/year/user
    See pricing details
  • Pricing Details
    We customize pricing and contracts to your unique needs.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Torch LMS
  • TorchLMS.com
  • Founded 2010
  • United States

About Torch LMS

Winner of Gold awards 3 years in a row from Brandon Hall Group, Torch LMS is a leader in learning management technology. Torch differentiates by giving you the industry's best user-interface, best reporting, best user-group management (internal and external) and, most importantly, the best support services. Switching to Torch has never been easier as we do migration and implementation work for you. Beautiful and powerful LMS technology with simple low pricing means you can finally love your LMS!


Torch LMS Features

  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Corporate / Business
  • eCommerce
  • Gamification
  • Gradebook
  • Mobile Learning
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing

Torch LMS Reviews Recently Reviewed!

Great experience since we have first started our relationship with Torch LMS!

Nov 10, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Pros include:

Ease of use for both Admin and end user
Simple and streamlined design
Easily customizable for your company
Responsive support team

Cons: We are a large (15-20K employees) and complex organization. Though the company is adjusting and constantly optimizing the platform for us, we have ran into a few issues in reporting and our SSO configuration. We have faith that the Torch team will continue to strive to meet our business needs.

Overall: A more engaged learning experience for our end users.

61c8debe391dc8d36bdbc3df24173209

We were looking for ease of use and an interface that was not complex and Torch delivered

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: At the time of implementation, our company had never used an LMS and learning material was searched for on various network drives. We really didn't even have a budget. TorchLMS was an easy decision and the product and are use has scaled. We have won business as a result of saying we can deliver training content via LMS

Cons: You will hear things are fixed and never heard they are broken in the first place. The front end is a lot easier than the back end administrative tools

Great LMS that gets it!

Dec 01, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: After years (3!) of researching a replacement LMS, with very high expectations, we identified Torch as the ONLY one meeting all of our requirements. Very specific requirements, and a lot of them. We were expecting a lot and willing to settle a little. Didn't have to, though! We were one of the first adopters of the "Enterprise" version and after some initial hiccups to work through (that aren't there anymore), we're very pleased with the system. WE meaning our LMS administrators but moreso our users- it provides users with a simple experience that helps them learn and get the job done with no hassle. Working with Prometheus has been a great experience. Good support, they're adaptable and not only take enhancement requests but implement the best of them. The system is comprehensive in functionality, has a fast UI, and very easy to use. It's sufficiently customizable, scalable, and I look forward to the regular enhancements that make it better all the time.

Pros: - Fast searching/filtering - Very easy/fast to credit learners with multiple activities (great for an organization that conducts and needs to document lots of instructor-led activities) - Very robust options for automation (assigning specific activities, etc.) - Customizable "user" fields to allow for detailed user information - Excellent Grouping functionality (learner groups based on many potential criteria) - helpful for a large organization with many different categories of learners - Reporting allows full access to all user and learning data

Cons: - As a fairly new Enterprise system, there are still some glitches/minor bugs (to which the company is responsive to fixing) - Reports export as .csv. Not a big deal for those comfortable with Excel, but if exported to .xls or another format with some formatability would be nice. Not a deal breaker, though! - No integrated eCommerce (e.g., shopping cart/payment) functionality

Recommendations to other buyers: If you are seeking a system that can handle automation rules, complex learner grouping, in-depth reporting, this can do it. Ask them to show you HOW the system can accomplish what you want (don't just take this or any vendor's word for it).

Promethus TORCH LMS Burns it up!

Oct 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our regional gas utility of 1500+ employees recently upgraded to Torch Enterprise from Promethus Development. Having a lot of government mandated requirements for training of our field workforce we needed a robust and easy to use LMS. We were approached by Promethus and were one of the early adopters of the program and now that we've gone through the pain of the upgrade, we're glad we did. It's easy to navigate for the end user, the admins can direct training and everything just works the way we expect it.

Pros: Good admin tools. Upload training, assign training, track training, nag users who haven't done their training and automatically keep up to date state and federal mandated records. Great customer service with Max, Jaron, & Carly.

Cons: The reporting could be a little more robust and easier, but once you figure it out you can get pretty much everything you're hoping for.

Recommendations to other buyers: There's about 100,000 LMS's out there. 80% of them are questionable. Torch Enterprise came in at a good price point with a solid product. Check it out to see if it would work for you.

Great LMS that works with super support team here in the US!

Oct 26, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Torch Enterprise is a solid LMS with good features. It's not as fancy as some, but you're paying a good price for a good LMS. Sure you could pay 10K to 50K more, and you may get more bells and whistles but for the money you won't get any better customer service.

Pros: Straight forward, clean interface, Customizeable, support staff speaks English and gets right on your issues.

Cons: Reporting could be improved. Ad hoc reporting is a little hokey.

Recommendations to other buyers: Look around, compare, look at value per dollar. Torch will impress

Great Team at Torch

Dec 17, 2015
3/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Torch has a great team of folks who genuinely strive to set you up for success and support your training initiative. They have answered my questions all the way from problems with the way I set up a SCORM course, to helping with our infrastructure in IT, to supporting their system when we encounter various bugs. All that to say, the people are great!

Great Stuff!

Jun 04, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've been working with a number of different LMS systems throughout my career and the Torch LMS is completely different than other learning management systems. The interface gives users a high intuitive, engaging experience. Excellent tools for managers/supervisors to stay connected to the development of their people, you won't be disappointed!

Success

May 26, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I've sat through over 20 LMS demo's in a two year span and It wasn't until Torch LMS that I found the perfect fit for our companies needs. Their customer service is exceptional as they listen and tailor to your needs. I would recommend TorchLMS to any company that is looking for an easy to use system that has all the functions you need in a Learning Management System.

Great User and Administrator Experience

May 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Torch Pro 2.0 has a very sleek and modern interface, which makes it easy for users and administrators alike to navigate.

Customer service is responsive and acts quickly to resolve any issues.

Torch LMS is the Next Gen LMS

May 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: So impressed with the thoughtful innovative design, forward thinking features, and the quality of the team behind what I like to think of as one of the best worthy of the title "LMS 2.0".

Satisfied Customer

May 21, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Overall Torch is a very good company and has a great product to be partnered with. The system is able to handle our growing company, we have been a customer with Torch since they were established many many years ago. I have worked very closely with several member of the Torch team and they have been very responsive and very good to work with. I would recommend Torch to anyone. If I had to mention any con, it would have to be in the reporting aspect of Torch. Torch actually offers a large array of reports to choose from as well as very good custom reports that get you any information that you would need. The only part that is not too conducive to a fast past working environment, is the speed in which the reports take to run and export the data.

Overall, Torch in all aspects is very good! Great company, great people, great product!

Training game changer

Jan 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We're very pleased with TorchLMS' usability in delivering quality training to even our least tech savvy employees. Torch's platform has allowed us to take all of our training on-line and nearly completely replace live training altogether, which keeps our home healthcare clinicians in the field longer which in turn benefits both our patients and our business. Torch allows our employees to track required CEU's (continuing education credits) required for their respective professional licenses, and extensive compliance training in our very highly regulated industry. Torch's customer support is excellent and personable. Torch provides us a dedicated contact for our business if issues arise. TorchLMS has become an essential business partner for us at Legacy Home Health.

Torch LMS

Aug 23, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company has been using Torch LMS for nearly 2 years now and it has been a tremendous asset to our Learning and Development program. We used another vendor prior to switching and the functionality and interface have been a world of difference.
Because we were one of the first to use Torch LMS there were some initial things we still needed to fully utilize the program but working with the team there was quick and easy and implementation of those features has been added. We push out at least one training a week to over 300 users. Courses are easy to find, progress is simple and quick to view and the administrative functions allow us to manage our program efficiently.
Overall, I would recommend Torch LMS to any company looking to increase their employee engagement when it comes to Learning and Development.

Serious LMS Contender

Aug 21, 2013
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Torch is a very robust product for our middle-sized, international organization. We had an exceptionally long 'wish list' of features and Torch offers that. Our priorities were 1.) the user experience, 2.) functionality and flexibility, 3.) administrator ease-of-use. The customer support is unusually friendly, professional and very responsive. Our experience was that there were a few enhancements that need to be refined, but overall the program offers tremendous value so it's been worth it for us. We have no regrets about our vendor or product selection whatsoever.