--- title: "Tall Emu CRM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Tall Emu CRM Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more." source_url: "https://www.capterra.com/p/125630/Tall-Emu-CRM/" page_type: "product" language: "en" --- # Tall Emu CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 31, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tall Emu CRM ## What is Tall Emu CRM? Tall Emu is an all-in-one business management platform that combines CRM, inventory management, purchasing, order management, manufacturing and customer service in a single cloud-based system. Designed for growing businesses, manufacturers, wholesalers and distributors, Tall Emu helps eliminate double entry, improve visibility and automate repetitive processes. Manage leads, customers, quotes, orders, inventory, work orders and fulfilment from one platform while integrating directly with MYOB, Xero, Shopify and WooCommerce. Real-time inventory tracking, workflow automation, customer portals, freight management and reporting tools help businesses streamline operations and improve customer service. By connecting sales and operations in a single system, Tall Emu gives teams the visibility and control needed to scale efficiently without the cost and complexity of traditional ERP solutions. ## What is Tall Emu CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Top alternative Featured Overall rating Based on 41 user reviews Reviews sentiment Positive 83% Neutral 5% Negative 12% Starting price A$95 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - B2B eCommerce Platform / 2026 - Contact Management / 2026 - Warehouse Management / 2026 Do you work for Tall Emu CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tallemucrm.com&name=Tall Emu CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tall Emu CRM 4.2 (41) VS. [4.5 (4,484)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price A$95 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (41) Ease Of Use 4.4 (4,385) Value For Money 4.4 (36) Value For Money 4.3 (3,514) Customer Service 4.2 (41) Customer Service 4.4 (3,524) ## Tall Emu CRM alternatives [4.4 (18,807)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (6,995)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,327)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.7 (743)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/125630/Tall-Emu-CRM/alternatives/) ## FAQs about Tall Emu CRM Overview ### Which roles and teams benefit most from Tall Emu CRM? Tall Emu CRM is most used by business leaders, sales teams, and operations managers who need end-to-end visibility across customer activity, orders, and internal processes. Directors and owners use it to monitor performance, while account, finance, and client service teams rely on it to manage relationships, streamline administration, and support follow-up. Answer based on 41 reviews Overview ### What company size and industries is Tall Emu CRM built for? Tall Emu CRM is ideal for small, product-based businesses, with 97% of reviewers from small companies and wholesale leading at 17%. It serves manufacturers, wholesalers, distributors, and similar operations, with additional reviewer concentration in building materials at 11% and construction at 8%, alongside inventory, purchasing, and order management needs. Answer based on 41 reviews Features and Usability ### What are the key features of Tall Emu CRM? Tall Emu CRM includes core CRM features like contact management, lead management, opportunity tracking, quotes and invoicing, plus differentiators such as accounting integrations with MYOB and Xero, inventory and manufacturing management, customizable fields and workflows, and reporting/data export. Reviewers also frequently mention CTI integration and customer support. Answer based on 18 reviews Pricing ### How much does it cost and what fees or limitations are included? Tall Emu CRM starts at A$95/user/month on the Annual Subscription, billed annually, and offers a free trial. It also requires mandatory onboarding and assisted setup for a one-time A$3,500 + GST fee. Reviewers often call the price good value, though some mention costly outsourced reporting help and paid linked services. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does Tall Emu CRM integrate with? Tall Emu CRM integrates with 10 third-party tools, including Xero, MYOB Business, Mailchimp, Gmail, Microsoft Outlook, Shopify, WooCommerce, and Stripe. Reviewer mentions most often confirm Xero, MYOB Business, and Mailchimp, while catalog listings also show support for ecommerce, payments, mapping, and customer communication tools. Answer based on 21 reviews Getting Started and Support ### What training and onboarding options does Tall Emu CRM offer? Tall Emu CRM provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide visual guidance for self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Tall Emu CRM offer, and how do users rate the experience? Tall Emu CRM offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, knowledgeable, and quick to help, especially during setup or migration. Others report slow replies, outdated help content, inconsistent technical guidance, and frustration with paid support, training costs, or unresolved integration issues. Answer based on 14 reviews Features and Usability ### Is Tall Emu CRM easy to use? Tall Emu CRM feels easy to learn for many small business teams, especially those moving from spreadsheets or basic CRM tools. It offers intuitive navigation, searchable records, and customizable fields, though advanced features, setup changes, and some inventory or reporting tasks can take more time to understand. Answer based on 12 reviews Features and Usability ### What is the Tall Emu CRM interface like? Tall Emu CRM offers an intuitive interface that helps many small businesses manage contacts, quotes, jobs, and communications in one place. The layout supports easy navigation and customization for non-technical users, though some teams find parts of the design dated, clunky, or harder to use for complex inventory tasks. Answer based on 11 reviews ## Features AI summary Based on 7,578 Inventory Management reviews Capterra data shows that buyers of inventory management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Tall Emu CRM supports all three of the features reviewers value most: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses maintain accurate stock levels, monitor item movement in real time, and manage customer billing more efficiently, allowing teams to keep inventory organized and support smoother day-to-day operations. Inventory Control 3.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Monitor product stock levels Inventory Tracking 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Purchase Order Management 4.7 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Product Identification 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Ability to link barcodes or serial numbers with specific items for identification Contact Management 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Tall Emu CRM 280 features ### All Features - 3PL Management: Outsource and manage third party logistics - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Quoting: Generate rule-based quotes for clients automatically - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Payments: Accomidate automatic payments from various payment methods - Backorder: Manage orders for products that are unavailable due to inventory shortage - Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Basic Reporting: Access pre-built and custom reports and dashboards to measure leads by source/campaign/month, email performance, landing page performance, and web and social activity. Create report subscriptions that can automatically send updates to your team and executives. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing: Supports or provides built-in billing and invoicing functionality, taking care of specialty-specific requirements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Portal: Gateway through which end users can view past bills and pay current invoices - Bills of Material: Material list of manufacturing parts and associated costs - Bulk Ordering: Accept and track orders with multiple items - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Call Center Features: Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management. - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Segmentation: Group campaigns by project, client, or campaign for better management. - Capacity Planning: Determine and plan production capacity based on changing demands - Carrier Information: Manage details about carriers such as the types of services they offer and pricing. - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - Credit Note: Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Contract Management: Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customer Support Portal: Provides a convenient way for customers to get answers to inquiries, post service issues, place orders, view order histories, and gain access to other information contained in the knowledge base. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Invoices: Invoices that can be tailored according to company's branding, payment terms and personalized information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import & Export Tools: Ability to input, modify, and extract data from the application in bulk through a structured file. - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Deal Management: Defines specific deal parameters to negotiate and secure deals - Decision Making: Makes informed choices based on available data and objectives - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Dispatch Management: Manage sending personnel and resources to a site as needed - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documents: Maintain a repository of documents related to the product, such as technical specifications or contracts - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - eCommerce Integrations: Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms. - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Enterprise Asset Management: Helps users manage the maintenance of assets; offers reporting to identify areas for improvement - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Estimating: Estimate expected cost based on various factors before a project begins - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Field Sales Management: Manage or track sales completed by field teams/employees - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For B2B: Serves B2B organizations - For eCommerce: Intended to be used by online stores - For Freight Operations: Intended to be used by freight brokers and logistics companies - For iPad Devices: Operate/access software on iPad Devices - For Sales Teams/Organizations: Caters to sales teams - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Hourly Billing: Business model that charges based on the amount of time spent on an hourly basis - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Integrated Business Operations: Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - International Forwarders: Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Forecasting: Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Creation: Create invoices from scratch or have recurring invoices - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Kitting: Group and package individual but related items as one package set - Label Printing: Process of printing custom labels through various methods. - Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects - Lead Assignment: Manually or automatically assign leads to sales reps - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules - Local Forwarders: Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services - Lot Tracking: Track product batches using identification labels or lots - LTL/Shared Truckload: Trucks that do not reach full load and can be shared - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Manufacturing Planning: Supports the effective planning of manufacturing production based on materials, labor, and machinery. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Lead Database: A marketing lead database is the system of record for your most important marketing asset: your leads and contacts. Includes a view of all marketing interactions between each prospect and your company, including website visits, email clicks, scoring changes, and data updates/history. - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Mobile Optimized: Support mobile-optimized emails, online forms, and landing pages. - Mobile Payments: Clients can submit payments via mobile devices - Mobile User Support: System supports users that want to access system data and fuctionalyt from a mobile devide (phone and/or tablet) - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-step Planning: Ability to break down and plan multi-step processes - Online Invoicing: Create, send, and view electronic invoices - Opportunity & Pipeline Mgmt.: Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Partner Relationship Mgmt. (PRM): Manage partners by tracking channel partner leads and sales opportunities. Provide a partner portal to collaborate with channels on sales opportunities and to share product, pricing, quoting, ordering, and training information - Payment Data: Store payment data and customer information - Payment Gateway: The ability to process credit card payments and collect payment via other online payment options. - Payment Options: Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more - Payment Processing: Accept, record, and reconcile financial transactions - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Performance and Reliability: Payment gateway is consistently available (up-time) and allows users to complete tasks quickly because they are not waiting for the gateway to respond to an action they took. System scales with load. - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pick & Pack: Helps users pick products from multiple locations and prepare them for packing - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing: Provide standard pricing options that can be customized by customer. - Pricing and Cost Calculations: Calculate rule-based prices for a product/service - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Procurement analytics: Allows users to track and use WMS data to determine vendor costs and quality - Product & Price List Management: Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system. - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Project Billing: Business model that bills clients an amount based on the project/task/job performed - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Proposal Generation: Create proposals based on costs of labor and materials - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Quote & Order Management: Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. - Quotes: Create and manage personalized quotes for freight services. - Quotes/Estimates: Generate quotes or estimates for customers - Rate Management: Track/optimize rates in relation to usage - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receiving: Manage all receiving processes within a warehouse - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Referral Tracking: Log and store the source of contacts/leads - Register: Register received orders in the system - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reordering: Accept and track repeat orders - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Activity Management: Define, track, and/or automate sales activities and sales processes - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Sales Automation: Automate processes to manage leads, contacts, opportunities and sales activities - Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Sandbox / Test Environments: Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Serial Number Tracking: Track and assign specific serial numbers to products - Shared Contacts: Share contacts with other applications like Gmail and CRM - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor - Single Sign On: Allow users to access multiple services after entering their login credentials once - SMS Marketing: Send promotional campaigns or transactional messages via text messages - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Special Order Management: Manage special order requested by a customer - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Traceability: Track and document the history, application, or location of an item or activity - Tracking: Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. - Training Management: Track employee/learner's progression through training programs - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transportation Management: Organize and track the physical movement of goods from one location to another - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User, Role, and Access Management: Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. to both internal and external users. - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Warehouse Slotting: Allows users to identify the most efficient location for inventory within the warehouse based on a number of product and storage characteristics - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Web-based Deployment: SaaS, web-based, online deployment - Website Visitor Tracking: Monitor activity of individuals who visit your website using cookies - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Capability: Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (37) 4.1 Based on 37 reviews ## Pricing Value for money 4.4 (36) Free Trial [View pricing plan details](https://www.capterra.com/p/125630/Tall-Emu-CRM/pricing/) Annual Subscription A$95.00 Per User,Per Month It includes: - Australian Support - CRM - Data Hosted in Australia - User Permissions - Free customer portal - Help guides and video tutorials are included - Onboarding and set up assistance (fee) - Powerful inventory management features Value for money 4.4 (36) 4.4 Based on 36 reviews ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (41) 4.2 Based on 41 reviews ## User reviews Overall rating 4.2 Based on 41 reviews Filter by rating 5(26) 4(8) 3(2) 2(1) 1(4) Mentioned topic Sorted by most recent AF Andrew F. Director Wholesale ### "A big box ERP CRM functionality but for small to medium business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2025 I’m impressed with Tall Emu. Coming from a SAP environment, I can accomplish nearly everything I did before—and in many cases it’s far simpler. Onboarding took a bit of know-how, but once set up it’s been solid. Bringing the company back was the right call: support used to mirror the poor MYOB experience, but now it’s fast, helpful, and on point when unusual issues arise Pros It has a solid integration with MYOB to keep the accountant and tax man happy. Once they are out of the way you have a functionality suite that emulates big players like SAP. My manufacturing operation runs very nicely thanks. Cons It was good out of the box but took a fair bit of my knowledge to get it running. I would highly recommend the onboarding offer. Support in the MYOB era was pretty poor but now on point since the ownership change. Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) MYOB is featureless outside of accounting. I run a manufactuing business and Tall Emu is as close to SAP as i can get, without the price tag. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Suong D. Clinic Owner Medical Practice ### "a CRM solution that was ultimately a good fit for our business (Dental Practice)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 Overall, our first experience with CRM was not very good to say the least. There were many complaints from myself and my staff. Nowadays everyone is using the CRM and we rarely encounter any issues. Should we have issues, I appreciate being able to ring up and speak to a member of the team. The team has been friendly and always willing to listen and understand our problems. I appreciate that they try to provide me with a solution rather than sell me a product. I have always advocated for supporting local australian businesses and was initially questioning my choice. Now as a business owner, I am very glad we chose to be with CRM and stayed. Pros As a system, Tall Emu CRM was very easy to set up and the integration with MYOB was quick and minimal effort. We've had issues with other software before where the integration with MYOB was a nightmare and caused a mess with our data. For Tall Emu we only had to log in and confirm the connection. Previously I would say that the quality of their support times was one of their weakest points but this has since changed since \[sensitive content hidden\] acquiring the business back. Having a local support we can ring up and pop into a meeting with is now a heavy advantage of CRM and we benefit from it greatly on the manage support package. Recently, we paid for some development work to build features on the system for my business. The goal was to automate processes and help my staff do less on excel. I am looking forward to the feature and am excited for further custom work depending on the outcome. Cons There were a number of pain points with Tall Emu. Our first impression was the system was great. The Sales people sold us on a solution for our business and we were excited to get started. When he had purchased the software, there was no onboarding package and so we had to self onboard. This lead to a lot of mistakes on our end which caused for a number of discrepancies between our accounting and CRM. We had asked for some form of onboarding back then but were denied of further support there and went on with months not using the system. The support team did make an effort and after a good amount of back and forth, we had our issues resolved and our accounts were fixed. Regardless, the reaching out for help and not receiving any at the beginning was very frustrating. Overall set up of the system took us quite some time as we figured it out ourselves. We did eventually get some help once \[sensitive content hidden\] had reacquired the business and were able to exponentially utilise the system more from there. To my knowledge, they do offer an onboarding package now which sounds to be exactly what we wanted at time of purchase. This is unfortunately much too late for us but we would recommend anyone getting Tall Emu to get the proper help lest you end up like us with a few wasted months and money down the drain. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) wanted to find a new solution and one that was local Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Tall Emu CRM crm seemed to be a better fit for what we needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Grant S. General Manager Import and Export ### "Tall Emu CRM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2024 We happened to be in Sydney recently and had a chance to meet the team face to face. It was great to be able to meet these guys and have a brainstorming session and take some extra training. Pros If you are in the market for a CRM platform that is reliable and well priced then talk the the crew at Tall Emu CRM. Cons Take the training if offered! Not really a con though..... Alternatives considered [Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/) Reasons for choosing Tall Emu CRM Ease of use and price, the alternative was just to hard to navigate Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 28, 2025 Hi Grant, Thanks so much for taking the time leave us a review! We love working with you and your team and we're always available to give you extra training as needed. Hope to see you again in Sydney sometime soon! Thanks so much Rachel & the Tall Emu team. SH Simon H. Sales Representative Electrical/Electronic Manufacturing ### "Great CRM database!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 29, 2024 Very very good - there are some areas for improvement but the TE team are normally receptive at trying to implement features Pros All in one platform - can do everything from quoting to inventory to a database of contacts Cons Timing for support - sometimes it takes 2+ days for a response to ticket items. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 28, 2025 Thank you so much for your review, Simon! We take onboard your comment about support and whilst we are continually reviewing and improving our helpdesk processes, for urgent matters we also offer phone support for a faster response. It's wonderful to hear you've had a great experience with the system and we look forward to working with you for a long time to come. Thanks, Rachel. BS Ben S. Manager Wholesale ### "Wormhit Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 12, 2024 Started off rough but has greatly improved and can see it improving continuously Pros I like the fact that since getting the company back from MYOB how helpful \[sensitive content hidden\] has been himself as well as the other people working very closely with the customer who were having problems Cons The initial confusion to the software which was partly due to not having used a CRM before and also due to the lack of support when owned by MYOB Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 21, 2024 Thank you so much for your feedback! We are so glad to have you on track and seeing the benefit of CRM for your business moving forward. Don't hesitate to reach out if you have any questions or need support, we're here to help! MH Marcus H. Sales Rep Railroad Manufacture ### "Tall CRM is Amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 8, 2024 Tall Emu CRM is an amazing system with amazing staff who have helped us every step of the way and have done so much to make this transition a really smooth process. Pros how easy it is to set up and use, it has wide range of options and suits my need perfectly Cons there isn't much I don't like about tall emu CRM, but the things I don't like are more luxury things to make doing my job easier, but staff are wonderful and looking at fixing it. Switched from [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Acumatica wasn't the best system for my needs Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2024 Hi Marcus, Thank you so much for taking the time to leave Tall Emu a review. It's fantastic to hear you've had a great experience with us so far! We hope to work with you and your business for a long time to come. Please reach out any time you need assistance. Thanks Rachel MC michael C. Director Railroad Manufacture ### "Tall Emu great Customer relationship management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2024 Fantastic, \[sensitive content hidden\] is a star with assistance on boarding and working through and developing our understanding Pros Intuitive and looks after the small things, Great customer service Cons that it took me so long to find it, we tried other systems from low cost to high cost and have not found anything to compere. Switched from [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Advanced was not easy to use and was costly to use Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) [Unleashed](https://www.capterra.com/p/126644/Unleashed/) Reasons for choosing Tall Emu CRM They provided best customer service and easy to use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2024 We are so glad you decided to go with us, Michael! Thank you so much for taking the time to leave us such a great review. We look forward to working with you long into the future! Thanks, Rachel. IC Ian C. CEO Construction ### "Tall Emy, the ideal platform for newco's." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 25, 2024 We were a new business and wanted a common platform to operate both as a CRM and Order Management through to Logistics and Tall Emu is ideal for this. It is intuitive, we were actually live prior to the onboarding, it REALLY is that easy to use. Pros The speed at which we could get operational, simplicity is the key! Cons Following the acquisition the service levels fell of. Now back with the founder, service levels expected to return to previous levels. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We wanted to add Order Management and not have a complex establishment process. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2024 Amazing to hear, thanks Ian! We are confident you'll only find using Tall Emu will get better & better as we introduce more improvements and new features. We are so glad to be working with you and your business. Thanks, Rachel. CP Christielli P. Management Assistant Farming ### "A Game-Changer for Small Manufacturing Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2024 I highly recommend Tall Emu CRM for small businesses looking for a user-friendly customer relationship management solution. As someone who has worked in technology for over 25 years as a developer, Senior Business Analyst, and Quality Control and Tester Manager, I can confidently say that I've never encountered a CRM that offers such comprehensive manufacturing and inventory features. This combination is perfect for small manufacturing businesses. The interface is intuitive and can be easily customized by non-developers, making it accessible for everyone in the team. Additionally, the support team is incredibly polite and easy to work with. They are always available to assist whenever needed, ensuring a smooth experience. If you're in the market for a CRM that meets both customer management and manufacturing needs, Tall Emu CRM is an excellent choice! Pros 1) The intuitive design allows easy navigation and customization without requiring technical expertise. 2)It combines robust CRM capabilities with specialized manufacturing and inventory management tools, making it ideal for small manufacturers. 3)The support team is responsive, polite, and readily available to assist with any inquiries or issues. Cons While the basic functionalities are straightforward, some advanced features may require a bit more time to fully understand and utilize. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing Tall Emu CRM Because of the advanced inventory and manufacturing features. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2024 Thank you so much for taking the time to leave such a thorough review, Christielli! Your words mean a lot - and the team is buzzing as we read your feedback. We love working with you and your team and look forward to helping your business to grow well into the future. Thanks, Rachel. SE Shannon E. Owner Retail ### "I like where this is going" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 18, 2024 It has been a very involved process to get things working correctly however to their credit the people at Tall Emu have clearly been improving on their product and service over the last month. Pros Huge list of features for price, and local support is excellent value. Cons Many teething issues arose during the MYOB era of Tall Emu however these issues are generally being resolved. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) [Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing Tall Emu CRM Right mix of price and features, Australian support is also a big bonus. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor November 18, 2024 Thanks, Shannon, for such a great review! We are so pleased to hear your experience with us has been a positive one so far. We are continuing to improve usability and functionality of the system, and every piece of feedback helps along the way. Don't hesitate to contact us going forward with any questions or concerns. Thanks again, Rachel. [View all Reviews](https://www.capterra.com/p/125630/Tall-Emu-CRM/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [HubSpot CRM vs Tall Emu CRM](https://www.capterra.com/compare/125630-152373/Tall-Emu-CRM-vs-HubSpot-CRM) [Salesforce Sales Cloud vs Tall Emu CRM](https://www.capterra.com/compare/61368-125630/Salesforce-vs-Tall-Emu-CRM)