# Tall Emu CRM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Tall Emu CRM Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more. Source: https://www.capterra.com/p/125630/Tall-Emu-CRM --- # Tall Emu CRM Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Tall Emu CRM ## What is Tall Emu CRM? Tall Emu is an Australian developed CRM ideal for a business that sells, makes or distributes products. Tall Emu is an affordable alternative to an expensive ERP system, yet with all the powerful inventory features to run your business. See sales to fulfillment in real-time and sync data with Xero, MYOB and platforms like WooCommerce. Features include barcode scanning, serial number tracking, landed cost calculations, syncing with payment gateways and shopping carts with auto stock updates. ## What is Tall Emu CRM used for? [CRM](https://www.capterra.com/customer-relationship-management-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/) Overall rating Based on 41 user reviews Reviews sentiment Positive 83% Neutral 5% Negative 12% Starting price A$95 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Tall Emu CRM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.tallemucrm.com&name=Tall Emu CRM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Tall Emu CRM 4.2 (41) VS. [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price A$95 Per User, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (41) Ease Of Use 4.4 (4,352) Value For Money 4.4 (36) Value For Money 4.3 (3,488) Customer Service 4.2 (41) Customer Service 4.4 (3,496) ## Tall Emu CRM alternatives [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month [4.3 (6,964)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month [4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Highest Rated [4.7 (722)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Starting price $7.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/125630/Tall-Emu-CRM/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contact Management 4.5 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Billing & Invoicing 4.6 (8) 75.00% of 8 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Contact Database 4.6 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Inventory Management 4.0 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Third-Party Integrations 4.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Inventory Control 3.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Monitor product stock levels Tall Emu CRM 207 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Generate rule-based quotes for clients automatically Automatically create schedules based on business needs or employee availability and qualifications Manage customer orders that cannot be filled immediately due to out-of-stock items Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Software's ability to perform similar action on multiple similar files simultaneously Create, manage, and send invoices or bills to customers Gateway through which end users can view past bills and pay current invoices Material list of manufacturing parts and associated costs Accept and track orders with multiple items Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Determine and plan production capacity based on changing demands Create and manage digital catalog of products/services with their details, specifications, and price Manage various distribution channels, build relations with channel partners, and track their performance Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Tracking, calculating, and paying commissions and earnings to employees Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Track products that are for sale at a reduced price or part of coupon promotions Manage sending personnel and resources to a site as needed Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Track delivered, received, and opened emails Track employee schedules, availability, and performance across projects and tasks Helps users manage the maintenance of assets; offers reporting to identify areas for improvement Manage procedures that ensure organizational equipment remains in working condition Estimate expected cost based on various factors before a project begins Manage or track sales completed by field teams/employees Plan, manage, and track the financial activities of an individual or organization Serves B2B organizations Caters to sales teams Designed for small businesses Form predictions based on past and present data/trends Information, data and reports that are being tracked over time Business model that charges based on the amount of time spent on an hourly basis Management of inbound and outbound shipments in the context of international trade Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Freight forwarder/forwarding agent that transports cargo internationally with knowledge of customs, and international boundaries, etc. Cross-checking financial records with physical inventory counts and records Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Group and package individual but related items as one package set Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Freight forwarder/forwarding agent that transports cargo domestically with specialized knowledge of local logistics services Track product batches using identification labels or lots Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Automate workflows and trigger campaigns based on customer actions Material requirements planning software manages the scheduling and inventory control for manufacturers. Manufacturing execution systems focus on quality control in the production process. Access software remotely via mobile devices Clients can submit payments via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple locations Create, send, and view electronic invoices Track all opportunities for potential sales and convert them into recurring revenue Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Track orders throughout the fulfillment process Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Track and manage the profit margin between the cost of a product and its selling price. Calculate rule-based prices for a product/service Tool used to determine accurate pricing and product eligibility for borrowers Streamlining repetitive tasks and activities through automated and predefined workflows Customize the specifications of a finished product to meet the particular needs of a customer Ability to link barcodes or serial numbers with specific items for identification Manage the end-to-end production process for manufacturing operations Plan and schedule the use of production resources Track the production of materials and items over certain periods or seasons Business model that bills clients an amount based on the project/task/job performed Plan and coordinate all the resources, costs and time needed to execute assignments Estimate or forecast of a future scenario based on the study of present trends Create proposals based on costs of labor and materials Tools designed to streamline the process of lead generation and management for sales teams Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. Generate quotes or estimates for customers Track/optimize rates in relation to usage Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Manage all receiving processes within a warehouse Schedule repeating appointments based on a duration of time Managing orders that a customer purchases repeatedly and regularly Automated process of charging customers at regular intervals for repeated access or use of a product or service Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Purchase and replenish product stock based on inventory levels and needs Accept and track repeat orders Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold Set & manage permission levels based on user roles and restrict access to only authorized individuals Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Define, track, and/or automate sales activities and sales processes Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. An order generated by a seller to a customer, containing details about products or services Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Track and assign specific serial numbers to products Share contacts with other applications like Gmail and CRM Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Send promotional campaigns or transactional messages via text messages Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Manage special order requested by a customer Track the status over time for a request, process, asset, or transaction Manage all supplier data and operations Manage the planning and execution of supply chain activities Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, manage and track all task activities and progression Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Create, save, and re-purpose templates for emails, forms, etc. Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Track and document the history, application, or location of an item or activity Track employee/learner's progression through training programs Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Manage and track operations and inventory within warehouses Web form that allows users to enter data that is sent and processed for different reasons SaaS, web-based, online deployment Monitor activity of individuals who visit your website using cookies Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.1 (37) 4.1 Based on 37 reviews ## Pricing Value for money 4.4 (36) Free Trial Annual Subscription A$95.00 Per User,Per Month It includes: - Australian Support - CRM - Data Hosted in Australia - Free Email Support - User Permissions - Free customer portal - Help guides and video tutorials are included - Onboarding and set up assistance (fee) - Powerful inventory management features Value for money 4.4 (36) 4.4 Based on 36 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ eWay-CRM](https://www.capterra.com/p/152769/eWay-CRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (41) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (41) 4.2 Based on 41 reviews ## User reviews Overall rating 4.2 Based on 41 reviews Filter by rating 5(26) 4(8) 3(2) 2(1) 1(4) Mentioned topic Sorted by most recent AF Andrew F. Director Wholesale ### "A big box ERP CRM functionality but for small to medium business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2025 I’m impressed with Tall Emu. Coming from a SAP environment, I can accomplish nearly everything I did before—and in many cases it’s far simpler. Onboarding took a bit of know-how, but once set up it’s been solid. Bringing the company back was the right call: support used to mirror the poor MYOB experience, but now it’s fast, helpful, and on point when unusual issues arise Pros It has a solid integration with MYOB to keep the accountant and tax man happy. Once they are out of the way you have a functionality suite that emulates big players like SAP. My manufacturing operation runs very nicely thanks. Cons It was good out of the box but took a fair bit of my knowledge to get it running. I would highly recommend the onboarding offer. Support in the MYOB era was pretty poor but now on point since the ownership change. Switched from [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) MYOB is featureless outside of accounting. I run a manufactuing business and Tall Emu is as close to SAP as i can get, without the price tag. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Suong D. Clinic Owner Medical Practice ### "a CRM solution that was ultimately a good fit for our business (Dental Practice)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 Overall, our first experience with CRM was not very good to say the least. There were many complaints from myself and my staff. Nowadays everyone is using the CRM and we rarely encounter any issues. Should we have issues, I appreciate being able to ring up and speak to a member of the team. The team has been friendly and always willing to listen and understand our problems. I appreciate that they try to provide me with a solution rather than sell me a product. I have always advocated for supporting local australian businesses and was initially questioning my choice. Now as a business owner, I am very glad we chose to be with CRM and stayed. Pros As a system, Tall Emu CRM was very easy to set up and the integration with MYOB was quick and minimal effort. We've had issues with other software before where the integration with MYOB was a nightmare and caused a mess with our data. For Tall Emu we only had to log in and confirm the connection. Previously I would say that the quality of their support times was one of their weakest points but this has since changed since \[sensitive content hidden\] acquiring the business back. Having a local support we can ring up and pop into a meeting with is now a heavy advantage of CRM and we benefit from it greatly on the manage support package. Recently, we paid for some development work to build features on the system for my business. The goal was to automate processes and help my staff do less on excel. I am looking forward to the feature and am excited for further custom work depending on the outcome. Cons There were a number of pain points with Tall Emu. Our first impression was the system was great. The Sales people sold us on a solution for our business and we were excited to get started. When he had purchased the software, there was no onboarding package and so we had to self onboard. This lead to a lot of mistakes on our end which caused for a number of discrepancies between our accounting and CRM. We had asked for some form of onboarding back then but were denied of further support there and went on with months not using the system. The support team did make an effort and after a good amount of back and forth, we had our issues resolved and our accounts were fixed. Regardless, the reaching out for help and not receiving any at the beginning was very frustrating. Overall set up of the system took us quite some time as we figured it out ourselves. We did eventually get some help once \[sensitive content hidden\] had reacquired the business and were able to exponentially utilise the system more from there. To my knowledge, they do offer an onboarding package now which sounds to be exactly what we wanted at time of purchase. This is unfortunately much too late for us but we would recommend anyone getting Tall Emu to get the proper help lest you end up like us with a few wasted months and money down the drain. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) wanted to find a new solution and one that was local Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing Tall Emu CRM crm seemed to be a better fit for what we needed Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Grant S. General Manager Import and Export ### "Tall Emu CRM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 2, 2024 We happened to be in Sydney recently and had a chance to meet the team face to face. It was great to be able to meet these guys and have a brainstorming session and take some extra training. Pros If you are in the market for a CRM platform that is reliable and well priced then talk the the crew at Tall Emu CRM. Cons Take the training if offered! Not really a con though..... Alternatives considered [Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/) Reasons for choosing Tall Emu CRM Ease of use and price, the alternative was just to hard to navigate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2025 Hi Grant, Thanks so much for taking the time leave us a review! We love working with you and your team and we're always available to give you extra training as needed. Hope to see you again in Sydney sometime soon! Thanks so much Rachel & the Tall Emu team. SH Simon H. Sales Representative Electrical/Electronic Manufacturing ### "Great CRM database!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 29, 2024 Very very good - there are some areas for improvement but the TE team are normally receptive at trying to implement features Pros All in one platform - can do everything from quoting to inventory to a database of contacts Cons Timing for support - sometimes it takes 2+ days for a response to ticket items. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 28, 2025 Thank you so much for your review, Simon! We take onboard your comment about support and whilst we are continually reviewing and improving our helpdesk processes, for urgent matters we also offer phone support for a faster response. It's wonderful to hear you've had a great experience with the system and we look forward to working with you for a long time to come. Thanks, Rachel. BS Ben S. Manager Wholesale ### "Wormhit Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 12, 2024 Started off rough but has greatly improved and can see it improving continuously Pros I like the fact that since getting the company back from MYOB how helpful \[sensitive content hidden\] has been himself as well as the other people working very closely with the customer who were having problems Cons The initial confusion to the software which was partly due to not having used a CRM before and also due to the lack of support when owned by MYOB Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 21, 2024 Thank you so much for your feedback! We are so glad to have you on track and seeing the benefit of CRM for your business moving forward. Don't hesitate to reach out if you have any questions or need support, we're here to help! MH Marcus H. Sales Rep Railroad Manufacture ### "Tall CRM is Amazing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 8, 2024 Tall Emu CRM is an amazing system with amazing staff who have helped us every step of the way and have done so much to make this transition a really smooth process. Pros how easy it is to set up and use, it has wide range of options and suits my need perfectly Cons there isn't much I don't like about tall emu CRM, but the things I don't like are more luxury things to make doing my job easier, but staff are wonderful and looking at fixing it. Switched from [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Acumatica wasn't the best system for my needs Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Hi Marcus, Thank you so much for taking the time to leave Tall Emu a review. It's fantastic to hear you've had a great experience with us so far! We hope to work with you and your business for a long time to come. Please reach out any time you need assistance. Thanks Rachel MC michael C. Director Railroad Manufacture ### "Tall Emu great Customer relationship management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 4, 2024 Fantastic, \[sensitive content hidden\] is a star with assistance on boarding and working through and developing our understanding Pros Intuitive and looks after the small things, Great customer service Cons that it took me so long to find it, we tried other systems from low cost to high cost and have not found anything to compere. Switched from [MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/) Advanced was not easy to use and was costly to use Alternatives considered [Odoo](https://www.capterra.com/p/135618/Odoo/) [Unleashed](https://www.capterra.com/p/126644/Unleashed/) Reasons for choosing Tall Emu CRM They provided best customer service and easy to use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 We are so glad you decided to go with us, Michael! Thank you so much for taking the time to leave us such a great review. We look forward to working with you long into the future! Thanks, Rachel. IC Ian C. CEO Construction ### "Tall Emy, the ideal platform for newco's." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 October 25, 2024 We were a new business and wanted a common platform to operate both as a CRM and Order Management through to Logistics and Tall Emu is ideal for this. It is intuitive, we were actually live prior to the onboarding, it REALLY is that easy to use. Pros The speed at which we could get operational, simplicity is the key! Cons Following the acquisition the service levels fell of. Now back with the founder, service levels expected to return to previous levels. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) We wanted to add Order Management and not have a complex establishment process. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Amazing to hear, thanks Ian! We are confident you'll only find using Tall Emu will get better & better as we introduce more improvements and new features. We are so glad to be working with you and your business. Thanks, Rachel. CP Christielli P. Management Assistant Farming ### "A Game-Changer for Small Manufacturing Businesses" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2024 I highly recommend Tall Emu CRM for small businesses looking for a user-friendly customer relationship management solution. As someone who has worked in technology for over 25 years as a developer, Senior Business Analyst, and Quality Control and Tester Manager, I can confidently say that I've never encountered a CRM that offers such comprehensive manufacturing and inventory features. This combination is perfect for small manufacturing businesses. The interface is intuitive and can be easily customized by non-developers, making it accessible for everyone in the team. Additionally, the support team is incredibly polite and easy to work with. They are always available to assist whenever needed, ensuring a smooth experience. If you're in the market for a CRM that meets both customer management and manufacturing needs, Tall Emu CRM is an excellent choice! Pros 1) The intuitive design allows easy navigation and customization without requiring technical expertise. 2)It combines robust CRM capabilities with specialized manufacturing and inventory management tools, making it ideal for small manufacturers. 3)The support team is responsive, polite, and readily available to assist with any inquiries or issues. Cons While the basic functionalities are straightforward, some advanced features may require a bit more time to fully understand and utilize. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing Tall Emu CRM Because of the advanced inventory and manufacturing features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Thank you so much for taking the time to leave such a thorough review, Christielli! Your words mean a lot - and the team is buzzing as we read your feedback. We love working with you and your team and look forward to helping your business to grow well into the future. Thanks, Rachel. SE Shannon E. Owner Retail ### "I like where this is going" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 October 18, 2024 It has been a very involved process to get things working correctly however to their credit the people at Tall Emu have clearly been improving on their product and service over the last month. Pros Huge list of features for price, and local support is excellent value. Cons Many teething issues arose during the MYOB era of Tall Emu however these issues are generally being resolved. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/) [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [Simpro](https://www.capterra.com/p/10529/Simpro-Enterprise/) [Xero](https://www.capterra.com/p/120109/Xero/) Reasons for choosing Tall Emu CRM Right mix of price and features, Australian support is also a big bonus. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 18, 2024 Thanks, Shannon, for such a great review! We are so pleased to hear your experience with us has been a positive one so far. We are continuing to improve usability and functionality of the system, and every piece of feedback helps along the way. Don't hesitate to contact us going forward with any questions or concerns. Thanks again, Rachel. [View all Reviews](https://www.capterra.com/p/125630/Tall-Emu-CRM/reviews/) Popular comparisons [HubSpot CRM vs Tall Emu CRM](https://www.capterra.com/compare/125630-152373/Tall-Emu-CRM-vs-HubSpot-CRM) [Salesforce Sales Cloud vs Tall Emu CRM](https://www.capterra.com/compare/61368-125630/Salesforce-vs-Tall-Emu-CRM)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. 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