Who Uses This Software?

Anyone who currently puts pen to paper (both in the office and on the go) is a great fit. If theres a need for digital data capture, improved processing, or insightful reporting, we can help.


Average Ratings

22 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month/user
  • Pricing Details
    Basic:Free, Team: $15/m, Advanced: $25/m, Premier: $50/m, Enterprise: $99/m
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • GoFormz
  • www.goformz.com/
  • Founded 2011
  • United States

About GoFormz

Capture data electronically with mobile forms that look exactly like your paper forms. GoFormz is the easiest and fastest way to convert your existing forms and documents into identical, digital versions (or create new ones from scratch). Fill out your mobile forms online or on mobile devices. Include new data types (like GPS, maps & images), store them in the cloud & access data in real-time. You can even connect GoFormz with your other business systems (like ServiceMax, Box, Zapier & more).


GoFormz Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

GoFormz Reviews Recently Reviewed!


Customers Delight

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: To perform field services for a customer, there is an ever increasing requirement to complete and return customer created/defined paperwork for risk assessments as well as to prove that the work was conducted and signed off by a customers representative on site using their forms. Without the return of the customer paperwork at the time of invoicing the payment is either delayed or not approved. The ability to import, complete and return the customer forms is a key benefit. Transitioning field staff to GoFormz was very efficient as the paperwork, now digital on a tablet, was the same as the field were completing in manual forms, which at times was not returned in a legible or timely/efficient manner

Cons: There is not a lot, not to like. There are always personal preferences in the creation of the templates, and methods to achieve an outcome. Recent changes to the management console template editor/creator have taken away a lot of the previous concerns.

Overall: The speed of transfer of a completed form(s) back to the office, with local storage/email and to the Cloud means the billing cycle and all of the supporting documentation to the customer has been improved from 21 days to 1 day.

Storage and retrieval of completed forms has saved significant back of house administration time, as well as a "proof of task completion" to the customer has really driven customer satisfaction. This satisfaction is due to the readable paperwork as well as a complete document set at works completion, signed by the customer representative.

Vendor Response

by GoFormz on February 27, 2019

Hi Craig, thank you for the wonderful feedback. We are so happy to hear that GoFormz is helping your field teams. Please feel free to reach out to us at any time ¿ and thanks for choosing GoFormz!

GoFormz-Alliance Agri Turf Bobby,Harry and Chris

Nov 14, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the fact that you can use this software as a multi-purpose form for a lot of different things including an ordering system, calculating and many other options. This software has been used to create something we can use for our company for years to come. It does exactly what we would like it to do without all the complications of trying to figure it out for yourself.

Cons: If you change one text or any field, it could potentially ruin your database. It is very touchy but if you have the right tools you can easily make it work to your needs.

Overall: I would like to Thank Customer support for taking the time to call me and my colleague to walk us through how to use all of the functions properly and working through our frustrations that occurred during the process. We are very new to using the Form and could not have done it without the GoFormz team. They took the time dedication and patience to work with us thoroughly and diligently. They sat with us on the phone for over 2 hours trying to walk us through the correct steps. Would really like to take the time to appreciate these gentleman.

Highly recommended

Thank you again,

I strongly recommend Go Formz!

Feb 27, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We mainly use Go formz because of its ability to store a vast amount of data. Also, the electronic reporting and organization built into Go Formz is ideal for our Company. Outside of inspection reporting, we have found many internal uses for our company as well, including fleet maintenance checklists (inspections) as well as questionnaires.

Cons: Although we love the use of Go Formz ability to send group emails with an attached pdf, I wish there was the option to include additional attachments (i.e. additional pdfs , excel spreadsheets, etc.)

Overall: I have been very pleased with Go Formz. They continue to improve their functionality and they are always open to ways they may alter the software to better fit our needs. Customer Support has been very accommodating and always respond promptly to our requests.

Vendor Response

by GoFormz on March 12, 2019

Hi Brandon, thanks for the thoughtful review. We'll be sure to pass along your feedback to our product team!

GoFormz

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You cant basically create anything from your vision. Which is amazing!

The manual was very detailed and step by step.

Cons: If you wanted to manipulate a field be careful it could affect the functionality of the entire template.

Very time consuming.

Overall: I'm not a programmer and I was handed this job from someone else with a short deadline.

I personally needed more help so I used the online IT chat and spoke to the IT Department over the telephone - this cumbersome task had a VERY HAPPY ENDING!! Customer support are amazing and I'm so very grateful to them for all their help :) GoFormz is very lucky to have you :)

Until now I was only ever an end user to a form created. I have loved the product since it was introduced to our company 3 years ago now. It has been the perfect fit for our business and in the future I hope to integrate it with our accounting software. Thanks again to the IT Team !

A source of new opportunities

Feb 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I particularly like the objective way the forms are created, processed and organized, as well as the support and support of the company's customer service team

Cons: I particularly like the objective way the forms are created, processed and organized, as well as the support and support of the company's customer service team

Overall: A very easy to use platform that has easily fit into all of our business processes, creating new tools and giving us more agility to perform our work and opening up more business opportunities. We carry out 6,000 inspections per month using Goformz forms in the supervision of urban furniture and in the operational management of football stadium security

Vendor Response

by GoFormz on February 27, 2019

Hi André, thanks for the review. We are so happy to hear our support team has been helpful. Thank you for choosing GoFormz!

Simple to us app for field service and auto reporting revenue

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: 1) simple to create a template

2) simple and straight forward to use

3) customer signature capture on your mobile device

4) Auto populated fields

5) Auto monthly reporting, I can see what was brought in by each field service tech for the month $.

6) The support is unmatched, response time typically in 10 to 15 min or faster, with a dedicated account specialist so you're dealing with the same person with your account and there is not automated telephone system you deal with an actual person.

I really cannot say enough about the customer care goformz provides.

7) The cost for what you get with this software

Cons: To date I have no cons to report with this software.

Once you are up to speed, which really didn't take long, the software is great and the support response time is 15 minutes or less.

GoFormz Mobile Forms and integrations

Feb 25, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility of use, keeping the same look and feel of the original form but having complex calculations and integrations to other SAAS platforms.

Cons: Not a lot we can mark against this product, there can be a few improvements with the building of forms but other than that it works well.

Overall: Its a good system where you can create your own workflows, collect accurate data, and easy for end users.

Vendor Response

by GoFormz on February 27, 2019

Hi Sean. Thank you for your feedback! We love hearing from our customers, especially concerning how our product can be improved. Please feel free to reach out to us at any time with your thoughts on how form building can be optimized!

GoFormz

Feb 23, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use on ios devices. It has taken virtually no training or support for us to roll out to 40 employees using ios devices at remote locations.

Cons: The iPad app sometimes quits working properly for some users and has to be either updated or deleted and redownloaded. But that is fairly rare (maybe once per month for one or two out of 40 users) and uploading or reloading the app has always fixed the issue.

Overall: We are a general contractor and used GoFormz to get forms completed from our field employees. Our overall experience with GoFormz has been very good and I often recommend GoFormz to others.

Vendor Response

by GoFormz on February 27, 2019

Hi Greg! Thanks for the review. Please reach out to us if you ever need assistance with the app. We'd love to help in any way we can!

Awesome Service

Feb 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and functionality. We are able to take the same forms our men are use to seeing and presenting them in a digital way.

Cons: Sometimes the software is slow or unresponsive. Recent upgrades have made it significantly better but there is still room for improvement.

Vendor Response

by GoFormz on February 27, 2019

Hi George, thanks for leaving a review. We are very happy to hear the upgrades have been helpful. Please reach out to us at any time, and thanks for choosing GoFormz!

GoFormz

Feb 23, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pro: Very simple to create mobile forms from our firms existing paper forms.

Cons: Con: Filling out forms on website looses some functionality compared to mobile platform.

Overall: GoFormz has saved my employees countless hours by streamlining our paper trail process.

Vendor Response

by GoFormz on February 27, 2019

Hi Andrew ¿ thanks for the thoughtful review. We love hearing from our customers ¿ please feel free to reach out to us at any time with your feedback!

Capterra loader

Awesome Software

Jan 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is fantastic. It gives you the ability to build your own custom forms. We built our own inspection/reports that are easily emailed to customers.

Cons: Building the forms can be difficult at first, but once you get the hang of it is is very easy. You have to create different templates that can then be used for different forms.

GoFormz was the perfect solution for our organizations needs.

Jul 24, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility and customization allow you to create almost any form.

Customer support is very responsive and helped create custom actions for forms.

Cons: The amount of storage seems like it may be low if used for high volume. Tho that may be circumvented if it can link to other cloud storage which I believe is an option.

Workflow game changer

Feb 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This has transformed our day to day operations with customized forms and workflows. The technical support is there whenever I need them and are excellent at maximizing the efficiency of the system we have in place.

Cons: Lots to learn if you want to take full advantage, but they are there to help! It is worth it.

Overall: Construction reports, environmental forms, internal management forms

Vendor Response

by GoFormz on February 27, 2019

Hi Gwen. Thank you for the thoughtful review ¿ we love hearing workflow success stories!

Review

Jan 10, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: How easy it is to pick up and use. It take literally 5 minutes to make a form, even with little to no experience

Cons: The connectivity to an iPad seems to have issues. It doesn't always update on time.

Overall: very positive, and the costumer service is great. If I have had questions I've called in the past, and I also really like our account rep.

Vendor Response

by GoFormz on February 27, 2019

Hi Andrew, thank you for the review! If you encounter any obstacles when using the app, please feel free to reach out to us at any time, we'd love to help you.

Very thorough, but might be hard to program

Mar 27, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software lets you do about anything to create your own custom form without compromising the way you are already filling out your form.

Excellent customer support, however may not always be available during business hours if you are not on Pacific Standard time.

Cons: Unfortunately there can be heavy coding involved when you want to do complex number calculations. These services can be expensive, up to $1000 per template. So definitely something to factor into your monthly subscription costs.

Goformz

Feb 22, 2019
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. Very familiar and very intuitive. Simple and clean

Cons: Does have a lot of depth. If you wanna do more complicated things it doesn't really have integrated options. You'll have to do weird work rounds for it to work.

Overall: Very good. Amazing customer service and support. The people behind it is what really makes this tool very good to use

Vendor Response

by GoFormz on April 01, 2019

Hi Cesar! Thanks for the thoughtful review. We'd love to show you the amazing real-time automations and workflow improvements you can accomplish using our integrations (like Procore, Salesforce, Box, Egnyte and more!). Please reach out to proservices@goformz.com or your account manager, if you're interested in checking out how our integrations can help your team. Thanks for choosing GoFormz!

GoFormz is great!

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm able to upload existing pdfs to create my form instead of being required to create them from scratch!

Cons: Haven't yet found anything! So far everything has been great and working perfectly!

Vendor Response

by GoFormz on March 26, 2019

Thank you for the wonderful review, Kerou!

go irresponsive on galaxy noteII

Jan 14, 2013
4/5
Overall

5 / 5
Ease of Use

3 / 5
Customer Support

Pros: very user friendly

easy interface

intuitive

versatile

i love the sketch over image

Cons: very slow to the point that it is not feasable to use although it has all the good features.

i was not able to fill a single form because everytime i try to do so, the app goes irrisponsive!!!

I am using galaxy note II ( and i assume it is a great mobile to use this app with because it has the stylus that gives you the feel of filling a real form especially with the handwriting and the sketching ability... and even the signature)

Overall: i would 100% recommand this app... only if it works :S

Great way to transfer fillable or non PDF's into an online form

Dec 12, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Was able to create multiple choice tests quickly after teaching myself how to use the program. Interesting that automation capabilities would seem endless. I look forward to exploring what is possible with their API.

Cons: No real customer support and you need to read a lot to understand how to use the program. I feel there is so much more I can learn if I spend more time analyzing the documentation.

Overall: Able to have people take tests online and submit back to the GoFormz system for my company to review.

Quick, inexpensive way to transform forms to electronic forms.

Oct 13, 2017
3/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use. Scans paper forms and copies to electronic version. Add fields where you would normally write.

Cons: Only can dump completed forms into Box. Would be nice if it communicated with other file storage software.

Overall: Easy to use. Inexpensive.

Great software!

Mar 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - User friendly in the office and out in the field

- Organized

- Easy to access

Cons: - I honestly can't think of one con at the moment

Vendor Response

by GoFormz on April 02, 2019

Thanks for the review, Alexander!

Overpriced

Apr 13, 2016
3/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: Not bad for basic form completion but price is totally overinflated- not sure if this is because of integrations we will never use but price feels steep considering the other applications we use and love.

Have never used customer service so unable to comment accurately re this aspect