# Page 3 | GoFormz Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is GoFormz the right Forms Automation solution for you? Explore 136 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125634/GoFormz/reviews --- GoFormz 4.8 (136) [View alternatives](https://www.capterra.com/p/125634/GoFormz/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of GoFormz ## Showing most helpful reviews Showing 51-75 of 136 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark M. Director Environmental Services Used the software for: 2+ years ### "Great form building software that works well on all devices." June 15, 2020 5.0 Time to fill in forms is minimized with easy drop-down menus. My account manager, \[SENSITIVE CONTENT HIDDEN\], regularly contacts me to make sure GoFormz is performing as expected. Pros Lots of options to build simply build easy to use forms. The user experience is great. It just works. I quite often use other applications and think man I wish this just worked like GoFormz. Cons I've changed my logo. Wish there was a way I could easily change it on the form without having to re-develop the whole form. Reason for choosing GoFormz Ease of use. Review Source Response from GoFormz November 23, 2020 Thank you for your thoughtful review, Mark. We are so pleased to hear GoFormz has helped your team! AM Aaron M. Service Department Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "This product tripled my output" December 9, 2020 5.0 Responsive when questions arise or we need help with access issues. Goformz has tripled my output, lowered my stress and increased our billing rate from 15days to...as soon as I want. The ROI is beyond calculation. Pros Customization! I can build the form ANY way I want. I can control the inputs and outputs and communicate with my Technicians 24-7 through the forms. The Corp brought in another company that mainly builds Accounting platforms and during their presentation of the "service portal" - they got a clear description of how stable and strong GoFormz is. By the time the meeting was done, they were like, "your existing Service Dispatch is better than ours - keep doing what you're doing." Cons Sometime the InterWebs isn't available everywhere - but the techs just have to transfer their forms when they get service. Reason for choosing GoFormz Customization - build the form to fit your needs! Review Source Response from GoFormz December 30, 2020 We are so happy to hear that GoFormz has helped your team, Aaron. Thank you for the thoughtful review! AF Angela F. Office Administrator Construction Used the software for: 6-12 months ### "Extremely Happy with GoFormz" November 1, 2020 5.0 Our Account Manager, \[SENSITIVE CONTENT HIDDEN\], has been extremely helpful with any questions that we have had, and I like that he provides additional literature, new features, and other information in general. I also like that he "checks in" with me to make sure we are utilizing GoFormz features to its fullest potential and follows up. Pros Setting up a fillable form in GoFormz is very easy. It has saved hours of repetitively retyping the same data over and over again. Also, with working from home, I get my forms via email as soon as our estimator clicks "complete". Cons The one feature that I thought was a downside actually is now being addressed in GoFormz new platform for giving outside public access to our forms. Not all of our customers want to sign on our company iPad or even want face-to-face meetings for things such as roofing estimates. With a video call and remote GoFormz, it could be a really successful feature for us. Or Account Manager, \[SENSITIVE CONTENT HIDDEN\], was very helpful in explaining the costs and features of this new platform. Definitely something we will be using in the near future. Review Source Response from GoFormz November 23, 2020 Thank you for your thoughtful review, Angela. We hope our Public Forms feature addresses all of your external form sharing needs. Please let us know if we can help you leverage this feature to its full potential! SJ Shane J. Senior Field Service Engineer Machinery Used the software for: 2+ years ### "Paperless field service reporting " March 12, 2020 5.0 With Goformz we have gone completely paperless with our field service reports. We uploaded our existing service form and with signature capture we are now completely paperless. Training our field techs was a breeze since the mobile app is very simplistic with very few menus to navigate. We also created a monthly report that is automatically generated and emailed on the last day of every month which breaks down the service performed by each tech, the hours and the revenue generated by each. Lastly I cannot say enough about the support we receive from the Goformz staff, they truly go above and beyond to ensure you're satisfied. \[SENSITIVE CONTENT HIDDEN\] has been an exceptional rep for us and is always quick to respond and eager to assist! Pros What I like most about the software is the ease of use and management. Cons You are limited to searching completed reports within the Goformz platform using key words which would be a great addition to your software. With that being said you can easily export the reports into excel and search that way. Review Source TH Tomm H. Coordinator Facilities Services Used the software for: 1-2 years ### "Forms for industrial service" February 9, 2024 5.0 Outstanding support and training. Very responsive account management and support team. Very happy with the service. Pros The support I received helped me build forms for our technicians to easily use in field service and report to our customers. Cons It would be easier if formulas were more auto populated or selectable for less tech-savvy people to build templates. Review Source Response from GoFormz March 1, 2024 Tomm, Thank you for leaving us a review and sharing your experience – we really appreciate it! We’re thrilled to hear you have received top notch support from our customer support team. As for your dislike, this is a feature set that has been commonly requested and something our product team is looking into. Thanks again for the kind words, I will pass this feedback over to the rest of the team. MD Mike D. Senior Mechanical Engineer Mining & Metals Used the software for: 6-12 months ### "GoFormz" June 20, 2019 5.0 Pros We use GoFormz to capture data whilst performing condition assessments of mining assets including stackers, reclaimers and shiploaders. In the dark ages, this was managed using pen, paper and a camera followed by many hours in the office sorting through hundreds of images and dusty notes. After trialling many other options and using a competing software for a number of years we made the switch to GoFormz and have not looked back since. One of my favourite features is the WYSIWYG interface which enables the creation of professional reports and defect notifications in the field which can be shared instantly. GoFormz offers a good selection of field types to customise your forms, including logic calculations and database lookups enabling auto population of fields based on previous inputs. The software is easy to use, and the online tutorials get you up and running in next to no time. Cons Whilst template creation is a simple process, it can be cumbersome to create large forms with repetive question sets as there is no ability to copy and paste. Switched from [SafetyCulture](https://www.capterra.com/p/141080/iAuditor/) GoFormz enables us to generate customised inspection reports and share instantly with our clients. Review Source Response from GoFormz July 22, 2019 Hi Mike, thank you for your wonderful review. We are so pleased to hear GoFormz has helped your team, and will be sure to pass along your feedback to our product team. Thanks again! Thomas L. Safety Coordinator Construction Used the software for: 2+ years ### "GoFormz has become an essential aspect of our day-to-day operations" December 9, 2020 5.0 GoFormz has made our daily operations smooth and easy for our clerical staff, field staff, and everyone in between! Pros For years one of our biggest struggles was getting daily field paperwork into our office. GoFormz has eliminated that issue entirely! Cons What I like least about the software, is that when you are entering a new field on a template, you cannot duplicate the name section. This issue alone becomes exhausting. Review Source Response from GoFormz December 30, 2020 Thank you for your thoughtful review, Thomas. We greatly appreciate your feedback! BC Brandon C. Compliance Specialist Environmental Services Used the software for: 2+ years ### "I strongly recommend Go Formz!" February 27, 2019 4.0 I have been very pleased with Go Formz. They continue to improve their functionality and they are always open to ways they may alter the software to better fit our needs. Customer Support has been very accommodating and always respond promptly to our requests. Pros We mainly use Go formz because of its ability to store a vast amount of data. Also, the electronic reporting and organization built into Go Formz is ideal for our Company. Outside of inspection reporting, we have found many internal uses for our company as well, including fleet maintenance checklists (inspections) as well as questionnaires. Cons Although we love the use of Go Formz ability to send group emails with an attached pdf, I wish there was the option to include additional attachments (i.e. additional pdfs , excel spreadsheets, etc.) Review Source Response from GoFormz March 12, 2019 Hi Brandon, thanks for the thoughtful review. We'll be sure to pass along your feedback to our product team! TB Tearin B. Accounting Clerk Farming Used the software for: 2+ years ### "GoFormz-Alliance Agri Turf Bobby,Harry and Chris" November 14, 2018 5.0 I would like to Thank Customer support for taking the time to call me and my colleague to walk us through how to use all of the functions properly and working through our frustrations that occurred during the process. We are very new to using the Form and could not have done it without the GoFormz team. They took the time dedication and patience to work with us thoroughly and diligently. They sat with us on the phone for over 2 hours trying to walk us through the correct steps. Would really like to take the time to appreciate these gentleman. Highly recommended Thank you again, Pros I like the fact that you can use this software as a multi-purpose form for a lot of different things including an ordering system, calculating and many other options. This software has been used to create something we can use for our company for years to come. It does exactly what we would like it to do without all the complications of trying to figure it out for yourself. Cons If you change one text or any field, it could potentially ruin your database. It is very touchy but if you have the right tools you can easily make it work to your needs. Review Source EL Emilee L. Service Coordinator Construction Used the software for: Less than 6 months ### "GoFromz used for field service dispatch and reporting " March 24, 2023 5.0 Helped streamline our tech dispatch and reporting Thanks to \[sensitive content hidden\] for customer service Pros Ease of use, easy to customize, lots of feature options Cons :) the spelling of GoFormz with a z is super annoying to have to type or text constantly Reason for choosing GoFormz Our sister company in the UK was already using GoFormz Review Source Response from GoFormz March 27, 2023 Emilee, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear GoFormz, along with your account manager, has helped you and your business enhance your field service dispatch and reporting. Thanks again for the kind words, I will pass this feedback over to the rest of the team. Seamus K. COO Information Technology and Services Used the software for: 2+ years ### "Great Product, easy to integrate" June 30, 2020 5.0 It's been a game changer for us. We now can review and analyse all our global installations and services as soon as the job is finished, allowing us to follow up quickly if needed as well as get our invoices out earlier. Pros Easy to integrate into our Salesforce processes, easy to roll out to our users. Cons Can be quite fiddly creating the templates and making changes. Review Source Response from GoFormz November 23, 2020 Thank you for leaving a review, Seamus! JG Jorge G. Operations Manager Electrical/Electronic Manufacturing Used the software for: 2+ years ### "GoFormz help us to grow the size of the company" June 29, 2020 5.0 It's been a great experience for my company to use the GoFormz software. We are a Company based in Mexico, we have more than 5 years using it. We totally recommend this software. Great Customer Service from \[SENSITIVE CONTENT HIDDEN\] Pros Ease of use. Customer Service. Integrations. Cons Prices go higher each year Features change a lot with each category but for starters or small business we recommend Team Subscription. You should offer discounts for loyal users. Reason for choosing GoFormz I tried at least 3 or 4 software alike but none of them could satisfied what me and my company were looking for. From the ease of use to the customer service. Review Source Response from GoFormz November 23, 2020 Thank you for your years of support and for leaving such a wonderful review, Jorge. We appreciate your feedback and have passed your thoughts along to our team! WM William M. Treasurer Religious Institutions Used the software for: Less than 6 months ### "Good Product" July 11, 2023 5.0 I would say overall experience has been good. Staff had been very helpful with walking me through the process. Pros Being able to upload my documents and customize them. Cons Least favorite is editing form and it generates a new public form which have I then have to remind myself to forward new link and unfortunately I may miss people with the new link. Review Source Response from GoFormz July 12, 2023 Hi William, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear you have enjoyed being able to customize your existing forms. In regard to your concern, I have contacted your Account Manager and shared this information with them. They should be reaching out to you shortly to see how we can address your pain points. Thanks again for the kind words, I will pass this feedback over to the rest of the team. WR William R. Safety/Training Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "BEST APPLICATION FOR OUR DAILY AUDITS" September 20, 2019 5.0 Pros When I was looking to do loading and safety audits in all our loading yards, I was directed to GoFormz by an associate who actually helped me set it up. It was one of the best decisions I've made. My yard Supervisors are doing individual audits on all of our drivers and I am getting the scores immediately. I was able to set up the forms easily and can make changes as I deem necessary. I honestly believe that this has greatly helped in reducing our claims costs and work related injuries. Couldn't be happier. Cons When I first started the application I struggled a little bit with navigating thru the software. Mostly due to my lack of computer skills. Review Source BL Becca L. Marketing & Advertising Online Media Used the software for: Less than 6 months ### "GoFormz Review" July 11, 2023 5.0 Good Pros Allows our company to utilize electronic signatures and slow down the use of paper Cons I wish there was an automatic way for a public form that requires e-sign to be sent to our customer, the manual labor of this is excessive for our everyday use. Reason for choosing GoFormz The price and the quick set up Review Source Response from GoFormz July 12, 2023 Hi Becca, thank you for leaving us a review and sharing your experience – we really appreciate all this feedback! We're thrilled to hear you and your team are using eSign with Public Forms to capture legally binding signatures on fillable forms. In regard to your dislike, I have sent this information over to your Account Manager who should be in touch with you to see if we can come up with some sort of solution to eliminate this manual work for you. Thanks again for the kind words, I will pass this feedback over to the rest of the team. DH Dale H. Partner Construction Used the software for: 2+ years ### "This application has saved us a tremendous amount of time and money!" November 13, 2020 5.0 Great experience and \[SENSITIVE CONTENT HIDDEN\] has been awesome! Pros I love that I can make my own fillable forms with a myriad of options to customize the forms to exactly fit our company needs. The time savings alone is worth every penny. I could list 50 reasons you need this application today! Cons The price? if I have to write something . Alternatives considered [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Reason for choosing GoFormz GoFormz is very customizable and scalable. Review Source Response from GoFormz November 23, 2020 Thank you for your thoughtful review and years of support, Dale! We are very happy SiteMix is thriving with GoFormz. LR Lewis R. general manager Construction Used the software for: 1-2 years ### "Goformz in construction" February 7, 2023 5.0 very good, \[sensitive content hidden\] is always willing to assist with any technical questions Pros we are able to train our staff on this very easily Cons nothing to report. i am very happy with goformz Review Source Response from GoFormz February 8, 2023 Lewis, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear training is made easy with GoFormz and that you are happy with the product! Thanks again for the kind words, I will pass this feedback over to the rest of the team. ID Ivonne D. Administration Manager Construction Used the software for: 6-12 months ### "McKeon" March 14, 2023 5.0 Super Easy for the field to use... great for management Pros Easy in creating Templates and using forms Cons None so far. Still playing with the software Reason for choosing GoFormz Easier Review Source Response from GoFormz March 15, 2023 Ivonne, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear you are finding it easy to create digital forms and are most importantly finding it great to use in the field. Thanks again for the kind words, I will pass this feedback over to the rest of the team. AP Andre P. Inspections Forms Events Services Used the software for: 2+ years ### "Business increase" April 22, 2020 5.0 We use a team using a lot of daily forms, and we feel a reliable data management and we use it expressively in serving our customer. Also, we’ve got extraordinary support from \[SENSITIVE CONTENT HIDDEN\] and his team. We are very satisfied with Goformz Pros The ease of collecting a data, organizing them, storing and integrating with information and logistic systems Cons Maybe integration with Zendesk system, more logical conditional programming functions (“for do”, “while”, etc.) and maybe more integrations with databases. But this is just desires, not indispensable features. Reason for choosing GoFormz Because we did tests with two another systems, so we choose Goformz Review Source LB Lisa B. Administrator Machinery Used the software for: 1-2 years ### "A Great Option for Service Businesses" October 5, 2020 5.0 Go Formz helps us to complete reports in the field for our clients. The results are professional, efficient forms that can then be emailed as soon as they're completed. Set up was easy and support is always easy to access and we get a response in a day or so. \[SENSITIVE CONTENT HIDDEN\] our account manager is always very helpful. Pros Easy to use and train others in, can use your own templates, easy to update. Cons The android app was a bit buggy to start with, but has gotten a lot better. Switched from [naturalForms](https://www.capterra.com/p/115893/naturalFORMS/) Better functionality. Review Source Response from GoFormz November 23, 2020 Thank you for taking the time to review our platform, Lisa. We are so pleased to hear that GoFormz has improved your field reporting process! Tommy N. Owner/ Certified Chimney Sweep Used the software for: 1-2 years ### "Awesome Software" January 10, 2018 5.0 Pros The software is fantastic. It gives you the ability to build your own custom forms. We built our own inspection/reports that are easily emailed to customers. Cons Building the forms can be difficult at first, but once you get the hang of it is is very easy. You have to create different templates that can then be used for different forms. Review Source SV Stephanie V. Office Manager Farming Used the software for: 2+ years ### "GoFormz" November 14, 2018 5.0 I'm not a programmer and I was handed this job from someone else with a short deadline. I personally needed more help so I used the online IT chat and spoke to the IT Department over the telephone - this cumbersome task had a VERY HAPPY ENDING!! Customer support are amazing and I'm so very grateful to them for all their help :) GoFormz is very lucky to have you :) Until now I was only ever an end user to a form created. I have loved the product since it was introduced to our company 3 years ago now. It has been the perfect fit for our business and in the future I hope to integrate it with our accounting software. Thanks again to the IT Team ! Pros You cant basically create anything from your vision. Which is amazing! The manual was very detailed and step by step. Cons If you wanted to manipulate a field be careful it could affect the functionality of the entire template. Very time consuming. Review Source KP Kelly P. Project Manager Assistant Construction Used the software for: 2+ years ### "Go Formz" August 20, 2020 5.0 We love Go Formz! It's user friendly and their customer service, along with our account manager \[SENSITIVE CONTENT HIDDEN\], acts quickly and efficiently. Pros The initial launch with our team and Go Formz was made easy because of their ability to take our exact forms and make them digital. They fit what we were using into their technology, not us trying to squeeze into their vision. Cons With any technology there are hiccups and with a young company there are always administrative changes. I do believe their customer service makes up for any of those hiccups. Review Source Response from GoFormz November 23, 2020 Thank you for the wonderful review, Kelly! MM Mark M. Managing Director Construction Used the software for: 1-2 years ### "GoFormz makes paperwork easy " October 8, 2020 5.0 5\*\* Product Pros GoFormz is very easy to use. Our main use for this program is engineers job sheets. The custom template option makes life very easy for all our staff to complete there paperwork. Designing the templates to suit your company needs is very impressive, with plenty field options all the information our staff need to complete there worksheets with several drop-down boxes, etc. saves time and effort. It also has to be said that customer support is impressive. If we ever have a problem the team in particular \[SENSITIVE CONTENT HIDDEN\] is always very helpful. Cons Not to much Review Source Response from GoFormz November 23, 2020 Thank you for leaving a review, Mark! We are so happy to hear that GoFormz is helping your team save time. CH Carl H. CFO Machinery Used the software for: 2+ years ### "GoFormz for Job Sheets and H&S" December 9, 2020 5.0 Very good, easy to get help through \[SENSITIVE CONTENT HIDDEN\] and the support/tech team regarding any issues we have, or new functionality we need to build into forms. Pros Easy to create worksheets based on templates we already have, and build in verification/mandatory fields to ensure forms are completed in full Cons Haven't had any issues with this software Reason for choosing GoFormz Our forms on the app had to look exactly the same as the paper form we were using, so we were able to upload the pdf version as the background and draw fields on top of it. Review Source Response from GoFormz December 30, 2020 Thank you for the wonderful review, Carl! Similar Products Featured