# Page 4 | GoFormz Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is GoFormz the right Forms Automation solution for you? Explore 136 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125634/GoFormz/reviews

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GoFormz

4.8 (136)

[View alternatives](https://www.capterra.com/p/125634/GoFormz/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of GoFormz

## Showing most helpful reviews

Showing 76-100 of 136 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BC

Bryan C.  
Small Projects & Handyman Division Manager  
Construction  
Used the software for: 2+ years

### "Satisfied User "

November 12, 2021

5.0

\[SENSITIVE CONTENT\] has been great at staying in touch with me.

Pros

Easy to use and the ability to complete forms even when internet is not available.

Cons

Not having the ability to expand a field as more information is needed.

Review Source

Response from GoFormz

November 23, 2021

Thank you for your review!

ML

Matt L.  
Field Service Manager  
Mining & Metals  
Used the software for: 2+ years

### "GoForms in Metal Recycling"

September 20, 2019

5.0

Pros

I like the ability to have document control on devices other than my technicians laptops. This makes the document process in the field less cumbersome. Also customer support I receive is quick (representative).

Cons

I have not encountered a bad expectance at this time.

Review Source

HF

Heather F.  
Coordinator  
Design  
Used the software for: 2+ years

### "Design & Construction"

October 2, 2020

5.0

Our experience has been great. All questions and issues resolved quickly. \[SENSITIVE CONTENT HIDDEN\] has been a great account manager for us. He makes himself available for any questions and has taken our issues into discovering new items that will help our company's needs.

Pros

GoFormz is very user friendly for field employees and office staff. The customer is always first and questions are always answered promptly.

Cons

We have yet to run in to any cons while using GoFormz.

Review Source

Response from GoFormz

November 23, 2020

Thank you for your review, Heather. We are so happy to hear that GoFormz has been a success for both your field and office teams!

GM

Gary M.  
IT Manager  
Construction  
Used the software for: 2+ years

### "Exactly what we needed"

May 5, 2020

5.0

We needed a way to complete property evaluations for hour Home Warranty product. This fit the bill. Easy to complete forms and add pictures. It has integrations and other features as well.

Pros

Easy to use, support is quick and always on point with any needed help. We've deployed this to our field technicians and need almost no training as it's quite intuitive to use.

Cons

Nothing that I can say during the 4+ years we've been using it has been an issue for use.

Review Source

Response from GoFormz

November 23, 2020

Thank you for your thoughtful review, gary. We are so happy to hear that GoFormz has been a success for your team!

JD

James D.  
Purchasing Manager  
Construction  
Used the software for: 1-2 years

### "Great Tool"

June 5, 2019

5.0

Great tool that increases your team’s efficiency.

Pros

GoFormz is a very simple platform to learn; accompanied by friendly support people to help you get started. Impressed by the flexibility of what you can create. Our expectation was in creating one form. Quickly we realized that all our forms should be done on GoFormz.

Cons

When e-mailing forms, currently only able to have it send from a generic company e-mail. Would like to have it sent from the e-mail of the user who creates the form.

Review Source

Response from GoFormz

June 20, 2019

Hi James, thanks for leaving a review. This is fantastic feedback, and we'll be sure to forward your note on email functionality on to our product team. Thank you, and please reach out to us at any time!

fI

federico I.  
maintenance director  
Machinery  
Used the software for: 6-12 months

### "i like it"

April 3, 2023

5.0

Pros

is very user friendly, like how the team can use the forms

Cons

the electronic signature and surveys should have a trigger for email, not only the link

Review Source

Response from GoFormz

April 4, 2023

Federico, thank you for leaving us a review and sharing your experience – we appreciate you taking the time to do so! We're thrilled to hear you find GoFormz to be extremely user-friendly. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

Shari L.  
CTS Business Administrator  
Automotive  
Used the software for: 2+ years

### "GoFormz"

September 23, 2019

4.0

We use the electronic forms for our mobile engineers who travel all over the UK.

Pros

I like the flexibility of running weekly or monthly reports based on engineers/users or customers.

Cons

I found it difficult to differentiate between the worksheets as the date shown isn't the actual date the form was created, but the date it was amended which can be confusing.

Reason for choosing GoFormz

It seemed the easiest and most straightforward to use and was cost effective.

Review Source

RB

Renee B.  
President  
Construction  
Used the software for: 2+ years

### "GoFormz Review"

December 15, 2021

5.0

We have used GoFormz for our time keep needs and other forms needed for our business. Working with \[Sensitive Content \] since the beginning and have been very happy with his quick responsive service.

Pros

It's quick and my employees learn it quickly

Cons

This software is very used friendly and easy to use

Review Source

Response from GoFormz

January 7, 2022

Renee, thank you for your thoughtful response, and thanks for being a valued client for all these years. We appreciate you!

LM

Leah M.  
Marketing & Administration Coordinator  
Construction  
Used the software for: 1-2 years

### "Streamlined Form Solution"

March 29, 2023

5.0

Pros

GoFormz has helped us to simplify and streamline an existing process which in turn has increased efficiency and ease of tracking and logging tasks in our aftercare process. Our account manager,\[sensitive content hidden\], has been fantastic in communicating and checking in, understanding our brief and providing ongoing support as required.

Cons

Sometimes there is a sync delay from the data source between the linked software and GoFormz

Review Source

Response from GoFormz

March 30, 2023

Leah, thank you for leaving us a review and sharing your experience – we really appreciate it! We're thrilled to hear GoFormz has helped you simplify and streamline existing processes. Thanks again for the kind words, I will pass this feedback over to the rest of the team.

BL

Becky L.  
Marketing & PR Coordinator  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Easy HIPAA Compliant Patient Form Intake"

May 8, 2020

4.0

I haven't received complaints since helping to implement this at our clinics, so far it's really been helping our staff input information into our system faster than they would have waiting for a patient to fill it out with pen and paper.

Pros

We needed a solution at our health care clinic to provide patients a safe and secure way to send us the paperwork we require electronically. This not only saves our staff time, but the patient is able to see their doctor faster which in turn helps with their overall patient experience.

Cons

All features are great, I was a little concerned on the photo upload option that is placed into a form. If there is a way to utilize the space reserved for the photo upload to fill up the placeholder space rather than filling up a portion of it. We also only use the "Public Forms" so I was curious if there could someday be different tiers put in place to reduce the "per/user" cost based on how an entity uses the software.

Review Source

Response from GoFormz

November 23, 2020

Thank you for your thoughtful review, Becky. We are so pleased your clinic has realized efficiency improvements for both its staff and clients! We have passed along your feedback regarding Public Forms usage to our team. Thanks!

JP

Jose P.  
Asst. Project Manager  
Construction  
Used the software for: 1-2 years

### "Great way to keep your duck in a row!"

October 7, 2020

5.0

Pros

Ease of use even with teammates that are not tech-savvy. The fact that you are able to use forms to keep other trades accountable via documentation is great. This helps guard you against potential back charges later in the project.

Cons

Although you can complete tasks and put them on queue to upload once your device is hooked up to wi-fi, I recommend using devices with data plans. On a couple occasions we have seen that some devices don't want to sync once connected to wi-fi. A soft restart usually fixes this.

Review Source

Response from GoFormz

November 23, 2020

Thank you for your thoughtful review and feedback, Jose!

DB

Dawn B.  
Compliance Officer  
Government Administration  
Used the software for: 6-12 months

### "Personal view of product"

October 13, 2020

5.0

It has thus far assisted in improving productivity and increased the professionalism in the completion of required documentation. New forms currently being developed for a new team which will hopefully have the same beneficial result.

Pros

The ease of use, auto- population and professional end product are definite pros. The quick response by staff to problems encountered/ questions are highly commendable (\[SENSITIVE CONTENT HIDDEN\]).

Cons

API integration only available with most expensive subscription; PDF could not be added as Image option; forms static so changes need to be made to original template.

Reason for choosing GoFormz

Yes

Review Source

Response from GoFormz

November 23, 2020

Thank you for taking the time to review our platform, Dawn. We are so happy to hear GoFormz has helped your team improve its productivity and professionalism!

SO

Sean O.  
Director  
Information Technology and Services  
Used the software for: 2+ years

### "GoFormz Mobile Forms and integrations"

February 26, 2019

5.0

Its a good system where you can create your own workflows, collect accurate data, and easy for end users.

Pros

Flexibility of use, keeping the same look and feel of the original form but having complex calculations and integrations to other SAAS platforms.

Cons

Not a lot we can mark against this product, there can be a few improvements with the building of forms but other than that it works well.

Review Source

Response from GoFormz

February 27, 2019

Hi Sean. Thank you for your feedback! We love hearing from our customers, especially concerning how our product can be improved. Please feel free to reach out to us at any time with your thoughts on how form building can be optimized!

wP

woodrow P.  
kitchen manager  
Food Production  
Used the software for: 2+ years

### "Meets all our needs"

October 2, 2020

5.0

very good

Pros

I like the simple layout of the app, it does not take long to train any employee on how to use. \[SENSITIVE CONTENT HIDDEN\] and the rest of the team have always been very helpful

Cons

sometimes not the entire form loads onto the tablet screen, most of the time backing out and reloading fixes the problem

Review Source

Response from GoFormz

November 23, 2020

Thank you for the wonderful review, Woodrow!

GM

Greg M.  
CFO  
Construction  
Used the software for: 1-2 years

### "GoFormz"

February 23, 2019

4.0

We are a general contractor and used GoFormz to get forms completed from our field employees. Our overall experience with GoFormz has been very good and I often recommend GoFormz to others.

Pros

Ease of use on ios devices. It has taken virtually no training or support for us to roll out to 40 employees using ios devices at remote locations.

Cons

The iPad app sometimes quits working properly for some users and has to be either updated or deleted and redownloaded. But that is fairly rare (maybe once per month for one or two out of 40 users) and uploading or reloading the app has always fixed the issue.

Review Source

Response from GoFormz

February 27, 2019

Hi Greg! Thanks for the review. Please reach out to us if you ever need assistance with the app. We'd love to help in any way we can!

TJ

Tabatha J.  
Office Admin  
Consumer Services  
Used the software for: 2+ years

### "Good choice for going paperless"

December 8, 2020

5.0

Pros

Easy to use and train new employees. Streamlined many day to day processes. \[SENSITIVE CONTENT HIDDEN\] is very helpful and responsive if we need help or assistance.

Cons

Nothing comes to mind that I dislike about the software.

Review Source

Response from GoFormz

December 30, 2020

Thank you for your feedback, Tabatha! We are so happy to hear that GoFormz has streamlined your daily processes.

JW

Jeff W.  
Director  
Construction  
Used the software for: 6-12 months

### "Goformz cleans up messy paper forms in an instant."

June 20, 2019

5.0

Positive to date

Pros

Ease of use, Very quickly we had the hang of it .

Cons

Nothing really its pretty good. Not going to pick holes as it really does work beautifully

Switched from

[Snappii](https://www.capterra.com/p/141324/Snappii-Mobile-Apps/)

1.Poor technical back up service 2.Difficult software to use considering they claim its D.I.Y 3. General bad experience all round,glad we switched

Review Source

Response from GoFormz

July 22, 2019

Hi Jeff! Thanks for the great review. Please reach out to us at any time if we can provide any assistance.

WM

Wendell M.  
Maintenance manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Small business"

June 30, 2020

5.0

The overall experience with Go Formz has been a very positive one, having a cloud base software helps with savings and it allows my team to have better performance and workflow

Pros

Go forms has made an impact on my small company with more legible writing and no mess and paperwork delivery in a timely fashion

Cons

Learning how to work g suite with the GoForm system

Reason for choosing GoFormz

I am a person that does my research and I figure I will try Go Formz , I think I made the best decision for my company

Review Source

Response from GoFormz

November 23, 2020

Thank you for taking the time to leave a review, Wendell. We are so happy to hear that GoFormz has helped save your small business to improve its workflow and documentation.

GM

Greg M.  
Director  
Mining & Metals  
Used the software for: 6-12 months

### "Lab Records"

September 26, 2020

4.0

It’s been good the support team have been excellent

Pros

The software was easy to set up and we could use forms that were familiar with our employees. All of the operations team have picked up and run with GoFormz it’s taken very little training across a workforce not used to using computers.

Cons

Needs to have more examples of the formulas that can anc can’t be used we are still probably only using 30% of the products capability’s

Reason for choosing GoFormz

GoFormz set up seemed quicker

Review Source

Response from GoFormz

November 23, 2020

Thank you for the thoughtful review, Greg! Please reach out to our support team (support@goformz.com) for assistance with formulas we'd love to help you get the most out of GoFormz!

HG

Hanna G.  
Office Manager  
Construction  
Used the software for: 2+ years

### "Great Program"

October 8, 2020

5.0

Great software and our account Manager \[SENSITIVE CONTENT HIDDEN\] is always on top of his game! Very helpful and responsive! Any questions or concerns I have he always helps out! Thanks!

Pros

It is very user friendly, with an easy interface

Cons

I wish it was able to sink with Acculynx

Review Source

Response from GoFormz

November 23, 2020

Thank you for the wonderful review, Hanna!

JW

Jennika W.  
Project Engineer  
Construction  
Used the software for: 6-12 months

### "Use of goformz on jobsites"

July 6, 2023

4.0

Pros

How easy it is to use it in the field. The ability to fill in forms and add pictures is very helpful for people that don't use computers often.

Cons

The ability to collect data across multiple forms

Review Source

Response from GoFormz

July 7, 2023

Jennika, thank you for leaving us a review and sharing your experience – we really appreciate it! I'd love to hear more about your dislike, would you be interested in sharing more insight with our Product team so we can learn and see how we can continue to better our product to match your needs? Thanks again for the kind words, I will pass this feedback over to the rest of the team.

DH

Dusty H.  
Automation Strategist  
Marketing and Advertising  
Used the software for: 6-12 months

### "GoFormz is the way to go!"

August 19, 2020

5.0

Overall, I highly recommend GoFormz, and it's the #1 form software we typically suggest to our clients.

Pros

This software is extremely easy to use for not only our team, but for our clients as well. Being able to embed the form on a clients said is a big component of why we recommend GoFormz to our clients.

Cons

I wish there was more functionality with conditional logic, and that setting it up would be easier for the user. Also, I wish there was a "set up" testing functionality, in order to avoid wasting credits during the testing/set up process for public forms.

Alternatives considered

[Docusign](https://www.capterra.com/p/121506/Docusign/)[Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/)

Reason for choosing GoFormz

GoFormz satisfied a majority of all our clients' needs into one software, verse requiring us to set up integrations or purchase additional software.

Review Source

Response from GoFormz

November 23, 2020

Thank you for the thoughtful review and feedback, Dusty!

RM

Randy M.  
District Manager  
Oil & Energy  
Used the software for: 2+ years

### "Awesome Support"

October 3, 2020

5.0

Appreciate the customer service, always very helpful and quick response time from \[SENSITIVE CONTENT HIDDEN\]

Pros

Straightforward and simplicity of the software

Cons

Sometimes the application has to be re-SYNC is the only disruptions experienced.

Review Source

Response from GoFormz

November 23, 2020

Thank you for the wonderful feedback, Randy!

VR

Verified Reviewer  
Project Engineer  
Construction  
Used the software for: Less than 6 months

### "Great for Makings Easy to Follow Forms "

July 22, 2019

5.0

Pros

I have been using this software for about a year now to email forms to contractors that I work with. This makes it easy to fill on their end to fill out forms that I require. I feel like most people do not want to fill in forms if they are going to need a PDF editor or something like that. This makes it no excuse to fill in the forms that I require them to fill out. Some nice features is that you can have a customer sign something from your mobile phone if needed. You can have certain fields auto populate if you want as well. The stored data system on this is convenient. You can search from past filled out forms easily and find what you need.

Cons

I feel like they could have made this a little more simple and not so open. It is a little wide open when you first start it.

Review Source

Response from GoFormz

August 13, 2019

Thank you for the wonderful review, we love hearing how our features help users get their work done.

AP

Alex P.  
Work Order/Material Clerk  
Utilities  
Used the software for: 2+ years

### "Goformz review"

June 20, 2019

5.0

Pros

Ease of ability to transfer to another person to have them complete the form to have collaboration.

Cons

Have not had any major complaints about the software.

Review Source

Response from GoFormz

August 13, 2019

Hi Alex, thank you for the review. We're so happy GoFormz has helped your team streamline collaboration!

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