--- title: "GoFormz Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GoFormz the right Forms Automation solution for you? Explore 136 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/125634/GoFormz/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- GoFormz 4.8 (136) [View alternatives](https://www.capterra.com/p/125634/GoFormz/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of GoFormz Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews KH Kyeshuan H Creative designGraphic Design, Self-employedUsed the software for: 1-2 years. “I think the high level of customization of creating forms using Goformz changed my workflow, delays, and how to distribute forms.“ December 12, 2024 WM William M Treasurer Religious Institutions, 2 - 10 employeesUsed the software for: Less than 6 months. “Least favorite is editing form and it generates a new public form which have I then have to remind myself to forward new link and unfortunately I may miss people with the new link.“ July 11, 2023 JL James L Group HSQE DirectorConstruction, 201 - 500 employeesUsed the software for: More than 2 years. “Very flexible customisable app for efficiency and environmental improvements for standardised operational documentation“ January 23, 2025 AL Amanda L Business ManagerMaritime, 11 - 50 employeesUsed the software for: Less than 6 months. “It can be frustrating to delete a field if you have the Add New Field section open as you're building but need to drop down to the Template Field to delete permanently.“ July 12, 2023 AR Amanda R Program ManagerPublic Safety, 51 - 200 employeesUsed the software for: More than 2 years. “I love working with \[sensitive content hidden\] and his team, they're fast to help us with solutions to any hiccups we encounter!“ January 20, 2025 BP Brizl P ITMarketing and Advertising, 11 - 50 employeesUsed the software for: 6-12 months. “Additionally, the software occasionally runs slowly, which slows down our workflows.“ February 5, 2023 JJ Jill J Project AdministratorEnvironmental Services, 201 - 500 employeesUsed the software for: Less than 6 months. “Project managers are happy to get the information as soon as the form is completed so they can review and forward the the client (as opposed to waiting for field person to return to office, scan form, go into email, save to project folder, and then notify PM the data is available). “ April 6, 2023 KR Kevin R Managing DirectorFacilities Services, 2 - 10 employeesUsed the software for: 1-2 years. “An unsolved bug on my tablet for tax calculation.“ March 28, 2023 ## Showing most helpful reviews Showing 1-25 of 136 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Director of O&M and Asset Management Used the software for: 3-5 years ### "Best Option to Transition Paper Forms to Electronic Forms" September 23, 2020 5.0 I have been a loyal GoFormz user for over 5 years now. I enjoy working with the team members, they are always responsive, open to feedback and are willing to work with their customers to improve features and negotiate pricing levels. This software has made my job so much easier over the years. I highly recommend their service for anyone that uses forms in their day to day operations. It makes the data that used to live on a piece of paper be searchable, exportable and easily manipulated into solid data that you can use to make sound business decisions. Pros The #1 sell for our team was the ability to keep the EXACT look of the paper form that we used. Having a wide range of employees that are not technical savvy, this was a big concern for us. By having the same look of the paper form that they were used to filling out for years, it was an easier transition to doing it electronically. There was a drastic reduction in the learning curve for employees. Cons As I have watched GoFormz grow from the small start up back in 2011 to now, a lot of the features that I had wanted have been implemented. The one feature that I hope will be made readily available is the ability to have folders inside of folders for templates. This is a small inconvenience, and does not take away from the ease of use. Not really many CONs involved. Review Source R Reviewer IT Network Coordinator Used the software for: Less than 1 year ### "It has numerous outstanding features and is easy to use." July 3, 2023 5.0 Businesses who require a straightforward and reasonably priced form builder may consider GoFormz. Pros A cloud-based form builder called GoFormz enables users to design, personalize, and share forms. It has more than 100 customize templates which is very much helpful for me and my firm as well.Its forms analytics feature is so fantastic, Cons Forms provide little choices for customization.The website cannot be integrated.limited user interface options, such as the inability to halt the download of our forms. Review Source Cesar D. Systems administrator Used the software for: Less than 1 year ### "Goformz" February 27, 2019 3.0 Very good. Amazing customer service and support. The people behind it is what really makes this tool very good to use Pros Easy to use. Very familiar and very intuitive. Simple and clean Cons Does have a lot of depth. If you wanna do more complicated things it doesn't really have integrated options. You'll have to do weird work rounds for it to work. Review Source R Reviewer RE Engineer Used the software for: Less than 1 year ### "A valuable completions/inspection management and productivity tool" March 12, 2020 4.0 GoFormz was selected as a field documentation solution to enable efficient completion of inspection forms. We are utilising pdf forms created offline, with data fields overlayed on to the document. This outputs a hand signed complete pdf report document with data fields populated from the uploaded database, plus typed text fields and sketch images (photos plus optional user sketching overlayed). The tabbed filtering of created documents in the app gives instant selection of all, draft, completed keeps control in the field. The web based list of completed forms is chronological giving "Today" as a section at the top of the list. Pros Coming from years of completions management with enterprise software, GoFormz is a simple but effective tool to manage inspections and auditing. We can update the server side databases and have it synchronised to all mobile devices within minutes, giving data to populate the form fields automatically. The captured data can be readily exported in raw format or as structured reports. All data is retained and synchronised from the device even if you shut the app down mid-form. The template setup may be a little daunting for first time users or non-IT personnel, but online and phone support is readily available. Cons You need to take the vendors recommendations seriously and only use high spec hardware. Samsung TabA tablets still lockup the app occasionally and require restarting of the app. This may be a memory bleed issue? There also appears to be a glitch in the database uploads where you need to delete and re-create each database to update it, otherwise the data is not available on the devices. Although yesterday the reverse occurred, and the new database would not synchronise but required an updated upload. Solutions please GoFormz support? Review Source R Reviewer GIS Assistant - Tax Program Admin Used the software for: 3-5 years ### "Clean, Affordable, Efficient, Customizable and Customer focused solution to forms and reporting." December 26, 2023 5.0 Even though other products and companies are building similar form building experiences, GoFormz customization and cost has enabled us to remain as a satisfied GoFormz customer. Pros Customization, customer care, and mobility features are our most used and appreciated features. Cons it would be nice to be able to demo some of the more advanced features before committing to a higher contract price. Review Source R Reviewer Director of Operations Used the software for: 3-5 years ### "Simplify Paperwork from the Field to Office" September 23, 2019 5.0 GoFormz has saved us in shipping costs from our field crews since we now receive our forms the minute they are completed in the field instead of waiting for paperwork to come in the mail. Billing can now be continuous instead of weekly. The support team is fantastic and has always been available to help. So glad we chose GoFormz over some of the other mobile platforms we were looking at. GoFormz is a very polished app with a great web interface for office personnel to complete their jobs on time or ahead of schedule. Pros 1) Coming from paper, we did not have to rebuild forms, just import your paper form, make your fields, and deploy to the field. 2) Automation and populated database fields make mistakes a thing of the past. 3) If you have an issue, their support is fantastic. We ended up needing some pretty complex formulas for calculation and after a few trial and errors with their support, we had the calculations running. 4) Our work sometimes takes us out of cell phone coverage. With GoFormz's ability to download the form background, crews can continue to fill out paperwork as needed instead of when they get back in network coverage. When they get back in coverage area, open GoFormz and sync your data. 5) If a calculation can be done in Excel, more than likely GoFormz can do the same calculation. 6) The ability to start a form and transfer to another user for them to finish. 7) Having forms synced on the web for office personnel to complete their jobs as long as mobile app has cell phone coverage. 8) Our Account Manager is always there to help! Cons Sometimes the app logs itself out and unless the user knows to log back in instead of quit, they will lose any unsynced forms. We had to find that out the hard way. Review Source Verified Reviewer Director Used the software for: 1-3 years ### "GoFormz- the simplest but more effective tool to solve your purpose " August 21, 2024 5.0 Excellent. They are just the most simple but effective company on delivering the purpose of the tool. Pros a. Excellent AI driven forms for any of your business needs and surveys b. No need to integrate to set up costs/time.. just take the subscription and start using c. They offer free trial with all functionalities for 30 days, enough time to evaluate a software d. Comes with auto writing, AI, typo errors, grammar corrections e. Secure as it enables your log in through google or official accounts f. It enables to integrate e- signatures Cons Nothing much I would say as it gives you all the solutions with very reasonable price. They may need to work a bit on their UI but its totally worth of the price. Review Source Paul M. Special Products Manager Used the software for: 3-5 years ### "Leap Forward in Data Capture & Management" January 31, 2025 5.0 GoFormz has proven easier & quicker for our Engineers, Foremen and Supervisors to use over traditional ISO 9001 paper systems. Automatic filing capability and transparency of document ownership is always at hand for management. Records and data management is quicker & more compliant. Specific generated Reports are beneficial regard management. Pros GoFormz is a simple platform to learn which complements our ISO 9001 documentation. It was surprising how easily the platform was adopted by our non-IT literate work force. Support from \[sensitive content hidden\] and his friendly Team are always at hand to offer help. Very flexible system to transition from an antiquated paper system to a e-doc delight, that allows quicker, transparent and more accurate data capture. Cons The system has to be self learnt, but its logical and support is always available. Review Source AR Amanda R. Program Manager Used the software for: 3-5 years ### "Lubbock, Texas" January 21, 2025 4.0 Overall, my experience with GoFormz has been positive and it has a positive impact on what we need the program to achieve at work. Pros GoFormz is very user friendly and easy to learn. I like how easily it can be integrated with other software systems. GoFormz customer service is also unmatched!! I love working with \[sensitive content hidden\] and his team, they're fast to help us with solutions to any hiccups we encounter! Cons It's very minor, but some of the issues we encounter with work flows between software programs can be challenging, but again our customer service team is always quick to step in and help us figure out the issue! Review Source James L. Group HSQE Director Used the software for: 3-5 years ### "GoFormz - User Review" January 24, 2025 5.0 Positive with politeness, good availability and expertise with queries, improvments and problem solving when required despite the USA time difference from us in the UK. Chat function is great to start the conversation and allows it to be picked up thereafter. Pros Very flexible customisable app for efficiency and environmental improvements for standardised operational documentation Cons The price, particularly when you require large numbers of users Review Source FC Francois C. IT Analyst Used the software for: Less than 1 year ### "A great product that with continued improvements will be a spectacular product." June 25, 2021 5.0 GoFormz has worked extremely well for us saving time and errors in the field and simplifying workflow and again saving time in processing data/billing in the office. Anytime we ran into roadblocks while developing forms everything was resolved promptly by the great support staff. The platform has been solid and has worked very well for us. Pros The ease of use and setup is excellent. Great support from the staff. In the field use of the forms and following workflow suits our needs very well. The GPS Location, Digital Signature and Time Stamp functionality has been invaluable. Cons Tiered Pricing not great for us. We would like an added feature that would require our licensing level at the next tier adding a lot of costs but as its not critical we opted not to buy into the higher tier. If we needed other features or if if was critical for us, we would pay the extra. Make sure you confirm what features each tear provides. As you develop forms you start adding (or staff or management start adding) wish list items that can easily bring you to higher tiered pricing. This is not a deal breaker, but something to think about. Bad on-line documentation. The on-line help/documentation is incomplete at best. It tends to have a lot of pages about what the product can do but no real life examples of useful code. Web pages that are supposed to have (read should have) code examples do not have examples at all. Syntax can become an issue. This was dealt with by the great support of staff that were very helpful and responsive via e-mail. We would have required less help if there were better Code/Syntax examples in their documentation. Review Source R Reviewer IT Project Manager Used the software for: 1-3 years ### "GoFormz helped with our form process" February 9, 2023 4.0 Pros Our business needed a form solution for our users to complete a form quick and integrate with our CRM so we eliminate the double data entry. GoFormz helped us with that. Cons Reporting metrics not available, SSO is an additional cost, integrations can be wonky if the phone isn't updated, would like to see UIUX capability where you can highlight fields in the mobile/ list view that are required. Review Source Mohammad A. Software Developer Used the software for: 3-5 years ### "GoFormz can make the form you have in mind easily." March 10, 2023 5.0 I loved the application. The features are not really available in many applications and it is very easy to use. Pros The idea by itself is great. you can do it through a mobile create your signature. Not many applications do provide the same. Cons Faced an issue with GofFomrz being down which was really depressing yet it did not happen again. Review Source R Reviewer Director Used the software for: 3-5 years ### "GoFormz from OFS" October 16, 2020 4.0 This is an App which combined with my own research and training removes my company to pay a fortune to H&S companies for consulting etc. It really does allow my staff to actually participate in their H&S on a job and helps me be a responsible employer. Pros The ease of creating H&S documents customized for our business. Cons It would be great if the document could be kept in say a Microsoft Word format so constant changes to our templates could be made instead of re-formatting from a PDF all the time. Updating would be so much easier and reviewing with staff would engage us more with H&S. This would make us use GoFormz with other company polices. Reviewing is just as important as the policy documentation creating itself - creating ease of living documents would open GoFormz to many other company work policies increasing its importance. Review Source Craig A. Business Owner Used the software for: 3-5 years ### "Customers Delight" January 24, 2019 5.0 The speed of transfer of a completed form(s) back to the office, with local storage/email and to the Cloud means the billing cycle and all of the supporting documentation to the customer has been improved from 21 days to 1 day. Storage and retrieval of completed forms has saved significant back of house administration time, as well as a "proof of task completion" to the customer has really driven customer satisfaction. This satisfaction is due to the readable paperwork as well as a complete document set at works completion, signed by the customer representative. Pros To perform field services for a customer, there is an ever increasing requirement to complete and return customer created/defined paperwork for risk assessments as well as to prove that the work was conducted and signed off by a customers representative on site using their forms. Without the return of the customer paperwork at the time of invoicing the payment is either delayed or not approved. The ability to import, complete and return the customer forms is a key benefit. Transitioning field staff to GoFormz was very efficient as the paperwork, now digital on a tablet, was the same as the field were completing in manual forms, which at times was not returned in a legible or timely/efficient manner Cons There is not a lot, not to like. There are always personal preferences in the creation of the templates, and methods to achieve an outcome. Recent changes to the management console template editor/creator have taken away a lot of the previous concerns. Review Source R Reviewer Operations Manager Used the software for: 3-5 years ### "GoFormz will make your business grow!" October 15, 2020 5.0 I noticed a tech from a HVAC contractor using their smartphone getting a signature from a Client of theirs. I inquired what app he was using. It was Goformz! So on my way back to the office on the train I downloaded the app and read up on it. When I got to my office a created a quick flatten PDF form uploaded and I started creating my first Goformz. It was pretty much straight forward with a few gotchas. Not a problem though as I called my tech support goformz guy \[SENSITIVE CONTENT HIDDEN\] who help me polish up my new Template. Pros Easily set up and got it running within hours. Cons Its kinda tough to think of cons with this as goformz is keeping up with new aspects of its product. What comes to mind is their server Azure had an issue somewhere out west after a storm and goformz was down for a few days. It hasn't happened since so I believe they identified the break down and put stop gaps in place. Review Source R Reviewer CEO Used the software for: 3-5 years ### "Easy use and accessible support" April 4, 2023 5.0 I enjoy the communications that keep me updated about trainings, updates to GoFormz, and account managers reaching out periodically. Pros I really like the ease of uploading my intake documents and being able to populate a fillable form. Cons I don't have the time to learn all the features due to my caseload. Review Source R Reviewer Service Department Manager Used the software for: 3-5 years ### "This product tripled my output" December 15, 2020 5.0 Responsive when questions arise or we need help with access issues. Goformz has tripled my output, lowered my stress and increased our billing rate from 15days to...as soon as I want. The ROI is beyond calculation. Pros Customization! I can build the form ANY way I want. I can control the inputs and outputs and communicate with my Technicians 24-7 through the forms. The Corp brought in another company that mainly builds Accounting platforms and during their presentation of the "service portal" - they got a clear description of how stable and strong GoFormz is. By the time the meeting was done, they were like, "your existing Service Dispatch is better than ours - keep doing what you're doing." Cons Sometime the InterWebs isn't available everywhere - but the techs just have to transfer their forms when they get service. Review Source R Reviewer Senior Field Service Engineer Used the software for: 3-5 years ### "Paperless field service reporting " March 13, 2020 5.0 With Goformz we have gone completely paperless with our field service reports. We uploaded our existing service form and with signature capture we are now completely paperless. Training our field techs was a breeze since the mobile app is very simplistic with very few menus to navigate. We also created a monthly report that is automatically generated and emailed on the last day of every month which breaks down the service performed by each tech, the hours and the revenue generated by each. Lastly I cannot say enough about the support we receive from the Goformz staff, they truly go above and beyond to ensure you're satisfied. \[SENSITIVE CONTENT HIDDEN\] has been an exceptional rep for us and is always quick to respond and eager to assist! Pros What I like most about the software is the ease of use and management. Cons You are limited to searching completed reports within the Goformz platform using key words which would be a great addition to your software. With that being said you can easily export the reports into excel and search that way. Review Source R Reviewer Compliance Specialist Used the software for: 3-5 years ### "I strongly recommend Go Formz!" February 28, 2019 4.0 I have been very pleased with Go Formz. They continue to improve their functionality and they are always open to ways they may alter the software to better fit our needs. Customer Support has been very accommodating and always respond promptly to our requests. Pros We mainly use Go formz because of its ability to store a vast amount of data. Also, the electronic reporting and organization built into Go Formz is ideal for our Company. Outside of inspection reporting, we have found many internal uses for our company as well, including fleet maintenance checklists (inspections) as well as questionnaires. Cons Although we love the use of Go Formz ability to send group emails with an attached pdf, I wish there was the option to include additional attachments (i.e. additional pdfs , excel spreadsheets, etc.) Review Source R Reviewer Service Coordinator Used the software for: Less than 1 year ### "GoFromz used for field service dispatch and reporting " March 27, 2023 5.0 Helped streamline our tech dispatch and reporting Thanks to \[sensitive content hidden\] for customer service Pros Ease of use, easy to customize, lots of feature options Cons :) the spelling of GoFormz with a z is super annoying to have to type or text constantly Review Source R Reviewer Treasurer Used the software for: Less than 1 year ### "Good Product" July 12, 2023 5.0 I would say overall experience has been good. Staff had been very helpful with walking me through the process. Pros Being able to upload my documents and customize them. Cons Least favorite is editing form and it generates a new public form which have I then have to remind myself to forward new link and unfortunately I may miss people with the new link. Review Source R Reviewer Marketing & Advertising Used the software for: Less than 1 year ### "GoFormz Review" July 12, 2023 5.0 Good Pros Allows our company to utilize electronic signatures and slow down the use of paper Cons I wish there was an automatic way for a public form that requires e-sign to be sent to our customer, the manual labor of this is excessive for our everyday use. Review Source R Reviewer general manager Used the software for: 1-3 years ### "Goformz in construction" February 8, 2023 5.0 very good, \[sensitive content hidden\] is always willing to assist with any technical questions Pros we are able to train our staff on this very easily Cons nothing to report. i am very happy with goformz Review Source R Reviewer CEO Used the software for: Less than 1 year ### "GoFormz is a must try app." September 4, 2024 4.0 Seamless data collection, user-friendly, efficient. Pros User-friendly interface and robust functionality. Cons Occasional glitches; limited customization options. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.