Best For

Marketing and sales teams looking for a way to unlock and understand the revenue-generating potential of video.

Product Details

Vidyard is the video platform that helps businesses transform communications and drive more revenue through the strategic use of online video. Going beyond video hosting and management, we help businesses connect with more viewers through interactive and personalized video experiences, learn powerful insights on their viewing audience, turn insights into action with enterprise integrations, and prove the impact of their video programs.

Contact Details

Vidyard

https://www.vidyard.com/

Founded in 2010

Located in Canada

Starting Price

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Vidyard Features

Analytics
Brand Overlay
Bulk Uploading
Closed Captions
Mobile Screen Support
Privacy Options
Social Sharing
Video Looping
Video Streaming

Vidyard Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 50 of 57 reviews

Showing Most Helpful

Showing 50 of 57 reviews

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Reviewer's Role
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Avatar Image
Samantha N.
Regional Sales Manager
Computer Software, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 5, 2019

“Vidyard is what sets me apart”

OverallVidyard is great and definitely a tool that all salespeople should be using daily.
ProsVidyard is seriously the best things ever when you're prospecting. It works so well to have video in any cold outreach and makes the whole process of prospecting less weird.
ConsI honestly love Vidyard. I don't have any complaints besides that fact that it doesn't integrate with Outreach.
Reviewer Source 
Source: Capterra
February 5, 2019
Nick G.
Content Lead
Real Estate, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Source: Capterra
January 5, 2017

“Great business tool for Sales & Marketing”

OverallVidyard is a great business tool for Sales and Marketing teams to use video in a way that contributes to revenue. Adding Salesforce integration is vital to a) sales reps using video content b) demonstrating the # value video actually contributes to the bottom line.
ProsEasy to use, integrations with Sales/Marketing tools, great for producers to get insight into how their videos are being consumed
ConsWould like more options in reporting
Source: Capterra
January 5, 2017
Avatar Image
Taylor S.
Senior Sales Development Representative
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 5, 2018

“I use Vidyard everyday and love it! ”

OverallWe have loved Vidyard!
ProsAs an SDR, I love Vidyard's platform. The biggest selling point for our team was their integration with SalesLoft. We can easily create personalized videos for our prospects, layer on case studies and other marketing resources and send them through a SalesLoft template or via gmail.
ConsI wish that Vidyard allowed for scripts to be running alongside the screenshot while you are making your videos
Reviewer Source 
Source: Capterra
September 5, 2018
Avatar Image
Brittany S.
Customer Success Manager
Internet, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 12, 2018

“Great quality and easy to use”

OverallIt requires little training to get started and how to use effectively. Easy to download, use and share. Happy Vidyard user!!
ProsThis platform is very easy to use and the browser plug-in makes video recording and option selection very easy. It helps me give the best service to my clients because I can send them visual instructions on tasks they need assistance with so they do not have to read a "step by step" guide on how to do things.
ConsNo major issues at all. I wish there was more options on how the screen & camera format could appear but thats just a personal preference.
Reviewer Source 
Source: Capterra
December 12, 2018
Ray H.
VP Sales
Telecommunications, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
November 25, 2018

“Vidyard -- a "new way" and easy way for you to reach more customers with video email”

OverallThe Vidyard customer support is excellentand always there to help with questions.
ProsVidyard is such a simple tool to use. You can simply create in front of your pc and attach it to an email for your customer or prospect to open. It's a better way than you emails getting deleted when prospecting and has a great feedback tool to tell you when your prospect opens you Vidyard video and how much they watch or how many times they watch. Sales people get great feedback from their customers because it's new and different. You can even do a voice/video email with a powerpoint and send in an email.
ConsI have no complaints at all. The software performs exactly the way they described. The software does not work by itself so you have to have your sales people use it as a tool.
Reviewer Source 
Source: Capterra
November 25, 2018
Verified Reviewer
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 20, 2018

“Vidyard is a necessity!”

OverallOur sales team could not function without Vidyard.
ProsVidyard has been instrumental in my career. I increased my response rates by 9% using video in my sales outreach. Vidyard is what gets me to my quota, and I would not be half as good at my job without it!
ConsMy only complaint about Vidyard is when there is a software update. Only because the first video I make after an update doesn't save and I have to redo it.
Reviewer Source 
Source: Capterra
September 20, 2018
Marvin N.
Sales trainer
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 4, 2018

“You need this sales tool!”

ProsBest sales video tool ever!!!This has helped us increase so much business!
ConsNothing bad to say about this tool. They are always innovating.
Reviewer Source 
Source: Capterra
December 4, 2018
Avatar Image
Abby R.
Sales Development Team Lead
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 2, 2018

“Vidyard is hands down one of the best software products I have used in sales, it is a gamechanger! ”

ProsVidyard makes it super easy to send personalized videos to prospects and I have never gotten more responses now using Vidyard! Customers and prospects love the personalized touch!
ConsVidyard is easy to use but sometimes it can have lag in putting videos into emails. The only thing I wish Vidyard has was filters.
Reviewer Source 
Source: Capterra
April 2, 2018
William H.
Account Executive
Telecommunications, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 24, 2018

“Vidyard review”

OverallIt has been a pleasure. It adds another element to my emails that makes it interactive and personal, which my customers enjoy.
ProsI love the fact that it is a new interactive way to communicate with customers. Adding a personal message to customers with an insightful video is awesome.
ConsIt took me a little bit of time to get comfortable with the features and functions. Once I became comfortable with the software it became very useful.
Reviewer Source 
Source: Capterra
August 24, 2018
Avatar Image
Jesús G.
Ingeniero de proyectos
11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
April 4, 2018

“Good video platform for easy video recording and sharing”

OverallVery good tool that helps me share video fast and easy with other people through links. I use it a lot when I have to make a tutorial of something I'm doing on my notebook.
ProsThis platform is a really useful tool when I want to record myself talking, or when I want to record the screen of my computer and share it to someone else. It's nice the way it get connected with your google drive and the video automatically generates a link that you can share to everyone.
ConsYou can't download your video in the free version, that could be a problem if you want to use it offline in a presentation.
Reviewer Source 
Source: Capterra
April 4, 2018
Sophia N.
Customer Success Manager
Online Media, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 27, 2019

“My customers love my videos!”

OverallI use Vidyard to answer customer questions and it works!
ProsI love being able to answer a question with a video. It is much easier to create a quick video on how to use our product than to type out a reply. Furthermore, my clients have told me that they love my videos.
ConsI wish I could create folders for my videos so searching would be easier.
Reviewer Source 
Source: Capterra
March 27, 2019
Avatar Image
Arielle G.
Senior Sales Development Representative
Marketing and Advertising, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 12, 2018

“Video Sales Made Easy! ”

ProsVidyard offers several integrations to other sales platforms that has been extremely useful! Video selling is definitely taking off and Vidyard has been ahead of the game. The plug in allows you to make videos from anywhere online, which is great when you are on the company website for the prospect and are able to show personalization while creating your outreach video.
ConsThe videos are able to be edited but you can of course try again until you get it perfect!
Reviewer Source 
Source: Capterra
December 12, 2018
Mimi V.
Lead Designer
Design, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
December 12, 2016

“Love the Analytics and Livestream Feature”

OverallGreat platform for videos, the analytics are so on point, we've found it extremely useful to see where users replay, drop off, skip in our videos. Can't wait to see future features!
ProsI love the analytics and data provided by Vidyard.
ConsThe user experience could be a lot better because I sometimes have trouble finding out where certain features are and how to activate them such as changing the color of a player, etc.
Recommendations to other buyersI'd love to see an easier onboarding for those totally new to Vidyard and have Playlists and Videos differentiated and explained better in detail.
Source: Capterra
December 12, 2016
Verified Reviewer
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 21, 2017

“Makes Sales Easier”

OverallThe system is easy to use and it does what I need it to do. I highly recommend it.
ProsWe're in the SaaS world and the people that we target are people don't always want to get on the phone unless they have to. So this is a great way to make emails more personable and allows us to not have such lengthy emails. I would recommend it to anyone that is in software sales.
Reviewer Source 
Source: Capterra
December 21, 2017
Luis M.
Account Executive
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
March 27, 2018

“Great tool to creatively get in touch with elusive prospects ”

ProsWhat I like the most about this tool is that it helps me focus on visual attractions for my prospects and instead of just typing what I want to get across I can just show them
ConsWell no major issues with the tool if I had to pick something I would have to say I would like for them to have better integration with the actual email template or access within the email engine you use in my case Gmail
Reviewer Source 
Source: Capterra
March 27, 2018
Preston M.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
December 13, 2016

“The Ferrari of Online Video Players and Video Hosting”

OverallWhen looking at other video players for our organization we looked at many different video players including the big ones like Wistia, Vimeo, and of course Vidyard. We decided to go with Vidyard because they have rock solid video hosting, cutting edge features, and solid customer support. We have hundreds of videos that we wanted to put on our website and on our YouTube channel. VIdyard lets you push videos directly to YouTube with closed captions, titles, and descriptions. Vidyard lets you customize email gating on your videos (not just email). Then you can sync those leads with your marketing automation platform. Vidyard lets you add custom annotations to any video at any time in the video so you can engage viewers and drive them to the pages you want them to go to.
Source: Capterra
December 13, 2016
Avatar Image
Rachel C.
Customer Success Manager
Computer Software, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
April 2, 2018

“Embed videos in emails”

ProsI love using Vidyard to connect with prospects. The embedded GIF in emails is my new favorite feature.
ConsSometimes it freezes when I am trying to save a video- it is frustrating to have to re-record it again.
Reviewer Source 
Source: Capterra
April 2, 2018
Donna .
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Source: GetApp
July 25, 2012

“Vidyard provides insights into video that builder better businesses”

OverallOur company (tech start-up, SaaS) uses video in a couple of difference ways: to drive trial sign ups; as a support tool; and to keep customers on top of product changes. The only reason we know that our videos increase conversions and ultimately improve our bottom line is because of Vidyard. Vidyard's player analytics and comprehensive customization options helped us figure out what our basic video strategy should be, fast. It allowed us to quickly iterate our player display options instead of needing multiple videos, to optimize conversions. Vidyard's interface is very user friendly and while the tool is simple and easy to use, the analytics and insights are far from trivial and pack a big punch. Definitely a great product that I would suggest to any company that is even thinking video strategy.
Source: GetApp
July 25, 2012
Verified Reviewer
Computer Software, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 16, 2018

“Prospecting at the next level”

ProsI like Vidyard as a new, fun way to engage prospects with video. Great visibility into when and how much prospects see.
ConsVideo isn't a surefire way to convert. The UI is nice, but the layout is also not helpful - I have a hard time navigating to my videos, and figuring out how to convert to a gif, etc.
Reviewer Source 
Source: Capterra
December 16, 2018
Verified Reviewer
Marketing and Advertising, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 26, 2018

“Awesome platform for video!”

ProsVidyard makes it easy to incorporate more video into your marketing efforts. We primarily use it as a sales enablement tool, allowing our reps to use GoVideo to embed their own personal videos into their outreach efforts. Also love the amount of insight and analytics we have access to when looking at video performance.
ConsTons of great features with Vidyard but it can sometimes get a little overwhelming. Would be great to see some of their features more simplified and better organized within the platform.
Reviewer Source 
Source: Capterra
September 26, 2018
Dustin T.
Director of Growth
Computer Software, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
December 14, 2016

“Incredibly flexible video platform”

OverallWe are looking to implement more video into our marketing but we needed the ability to fully customize the look and feel of everything in the video. Vidyard is very flexible and allows us to build custom CTAs, Annotations, forms etc. that completely match our brand.
Pros- Very flexible - Full-featured - Strong analytics
Cons- You have to add some custom CSS to get the video to be responsive

Vendor Response

By Vidyard on December 15, 2016
Thanks Dustin! Great to hear.
Source: Capterra
December 14, 2016
Jordan W.
Account Executive
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
February 12, 2019

“Video prospecting”

ProsVidyard is a great tool for video prospecting.
ConsI don't like how you can not change the size of your face in the camera box.
Reviewer Source 
Source: Capterra
February 12, 2019
Chris A.
Member of the Board of Directors
Information Technology and Services, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: GetApp
March 2, 2017

Source: GetApp
March 2, 2017
Verified Reviewer
Computer Software, 1001-5000 employees
Used the software for: Unspecified
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
April 26, 2018

“This tool is creepy and pointless”

ProsNothing. This tool was forced on me and has been nothing but a time waster. They claim a number of successful use cases but can't provide examples and in practice - across a team of 20 inside sales reps who had to use it daily (as a pilot test) not one person saw success.
ConsThe platform is clunky, pops up unwanted. The videos rarely saved correctly. But most of all the ROI on the time it takes to record these things is 0%.
Reviewer Source 
Source: Capterra
April 26, 2018
Jason S.
eLearning Developer
Government Administration, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
June 4, 2019

“Good Stuff”

Prosgreat for hosting videos, adding forms to your videos.
Conscustomer service is lacking, they could not help with an issue we were having.
Reviewer Source 
Source: Capterra
June 4, 2019
Avatar Image
Jeremiah D.
Sales Consultant, Partnership Development
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 11, 2019

“Putting a face (and voice) to a name”

OverallI really appreciate the ease of use and the ability to communicate more effectively.
ProsThere are so many tools and uses for Vidyard. If you want to take your communication to the next level - this is a must!
ConsThere's so much functionality that some times I forget what is possible and leave potential on the table.
Reviewer Source 
Source: Capterra
September 11, 2019
Daniel B.
Lead-Gen Specialist
Media Production, 11-50 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
4/5
Features
2/5
Value for Money
1/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: GetApp
October 3, 2018

“Not sure why it's priced so high”

ProsIt's a fairly easy tool to learn and it's now the go-to video tool for bigger brands like HubSpot. It also has a fair amount of marketing-friendly features, such as adding CTAs and whatnot.
ConsThe price is definitely not worth the features it delivers, in my opinion. What can you do in Vidyard that you can't do with some design skills and YouTube or Wistia? I'm not a fan.
Reviewer Source 
Source: GetApp
October 3, 2018
Verified Reviewer
501-1000 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 10, 2018

“Incredibly easy screen-cap software for creating training videos”

OverallI am able to share best practices with remote users without having to schedule skype or zoom calls with each person. This saves me a lot of time.
ProsI love how Vidyard is free. I use it to screen capture my actions to share with people outside of my office, so they can see how to do specific things. It's incredibly easy to use and it has been totally hassle-free.
ConsI have no negative issues to report with Vidyard. As I use a free version and it does everything I want it to, I am totally satisfied.
Reviewer Source 
Source: Capterra
April 10, 2018
Greg .
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Source: GetApp
July 26, 2012

“Turn-key solution for all our video needs”

OverallI run a educational non-profit and has had a wonderful experience using VidYard to host all of our educational videos for students studying for college exams. Their back-end interface is straightforward, their embedding capabilities makes it seems like I have my own video server service. The analytics VidYard captures is simply addictive (in a great way), providing great information about who, when, and their experience with the videos. Competitive price and fast customer service. It's a no-brainer for us.
Source: GetApp
July 26, 2012
Verified Reviewer
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
May 20, 2018

“Free version, easy to use, great way to stand out in email, friendly customer support.”

OverallIncreased lead generation. Easier to personalize emails. Simple video customer support.
ProsChrome plug-in makes it so there are just a few clicks to create a video, and it doesn't take you far out of your normal Chrome/Gmail routine. Free version is as good of a value as you'll get. Quality of screen recording is high.
ConsNot many complaints. A few more robust annotation tools for the videos would be nice, but it doesn't need much more.
Reviewer Source 
Source: Capterra
May 20, 2018
Verified Reviewer
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
3/5
Customer Service
3/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 21, 2018

“A fresh new training video database ”

OverallIt is nice on the pinch to send training materials to 20 or less people.
ProsI like the fact that you can talk and interact with a crowd group or send a pre-recorded training or message to a group of people. Also love that you can send it by link so that you don't waste a lot of space sending out to multiple recipients.
ConsThere's so many platforms now and so it's not his greatest some of the Microsoft, Skype, WebEx, lync options we have to choose from
Reviewer Source 
Source: Capterra
March 21, 2018
Amanda R.
quality and marketing coordinator
Transportation/Trucking/Railroad, 201-500 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 6, 2018

“Already Have Recommended”

OverallI've worked with the trial, and I think it's a wonderful tool. I have recommended it to a friend already.
Prostotally custom options engaging relevant to todays marketing
Conspricing is not listed, you have to talk to a sales person to even get an idea of pricing
Reviewer Source 
Source: Capterra
December 6, 2018
Verified Reviewer
Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 12, 2018

“Great free video recording”

ProsI love being able to see how often a video had been viewed. I appreciate using links to email the video instead of a file.
ConsI think it slows down Google chrome use. It takes a while to start up and is one of the last items to run on start up.
Reviewer Source 
Source: Capterra
July 12, 2018
Robert R.
Media Manger
Higher Education, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Source: Capterra
December 5, 2016

“A lot of Integration available with this software”

OverallVidyard live is a nice platform to live stream from. We have a lot of live events that we do and for years weren't able to adequately live stream. We do use Facebook live for some things, but for events that we want to have a higher quality video we use Vidyard. The other thing we really use it for is taking static presentations and turning them into videos. This is a nice function.
ProsI like the live feed and the conversion from static presentations to video.
ConsSo far everything has met or exceeded expectations.
Source: Capterra
December 5, 2016
Avatar Image
Becca T.
Business Development Representative
Marketing and Advertising, 11-50 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 22, 2019

“Helps to put a face to the name”

ProsI love the personal touch this software is able to give outreach. It is also so simple to use.
ConsSometimes the notifications can be a little off.
Reviewer Source 
Source: Capterra
July 22, 2019
Avatar Image
Jonathan T.
Co-Founder
Internet, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
January 14, 2019

“Easy Way to Send Videos”

OverallI use Vidyard to send video to customers in a quick and easy way.
ProsClick Click and I'm making a video. Click and it's in my email! It's REALLY EASY to record and send a video. It's connected to our HubSpot, which makes it simple to send videos without ever leaving that system.
ConsI would really like to be able to add a CTA to my video pages (like Bonjoro)
Reviewer Source 
Source: Capterra
January 14, 2019
Lauren M.
sdr
Marketing and Advertising, 51-200 employees
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 27, 2018

“Everyone needs to try Video”

Overallgreat!
Proseasy to use- great features for the free trial.
ConsI think it is straight forward and get's the job done. There is definitely more when you pay for it.
Reviewer Source 
Source: Capterra
November 27, 2018
Verified Reviewer
51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 25, 2018

“Vidyard allows me to take personalized videos and send them to prospects or customers”

OverallI am able to send videos easily through Gmail and sales automation. Track opens, views, etc.
ProsVidyard allows me to take personalized videos and send them to prospects or customers in an active deal cycle. It has a seamless integration with Gmail
ConsI don't really have any problems with the software, they have done well integrating into Gmail and SalesLoft which is what I use
Reviewer Source 
Source: Capterra
July 25, 2018
Jennifer B.
Content & Communications Manager
Staffing and Recruiting, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 11, 2019

“Great way to differentiate”

ProsThis tool is a way for our sales team to differentiate themselves and get our message in front of clients and prospects. We have seen good response and love the analytics showing who watched what and for how long.
ConsSometimes clunky issues come up, but the support team is great and always available to help.
Reviewer Source 
Source: Capterra
September 11, 2019
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Aly H.
Business Development Executive | United States Enterprise Sales.
Computer Software, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
February 5, 2019

“Vidyard, a niche solution. Not exactly for everyone.”

OverallUse this for sales and generating more traction. Hasn't really worked well for my team though.
ProsInnovative. Great way to increase traction and get noticed.
ConsIntegration is bad. Attaching a video to an email doesn't show the email in the video itself, rather just a quick GIF, and the video opens in another tab. I find this very redundant.
Reviewer Source 
Source: Capterra
February 5, 2019
Verified Reviewer
Marketing and Advertising, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 28, 2018

“Great tool for Sales”

OverallOverall, great product that helps me stand out.
ProsThis is such a great tool to separate good salespeople from great salespeople! I love putting a personal touch in my emails with a video to my prospects.
ConsWhile I know it helps set me apart, I hate seeing myself on video. Would love some retouch options!
Reviewer Source 
Source: Capterra
December 28, 2018
Daniel C.
Sales Development Representative
Unspecified
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
January 16, 2018

“A very cool, intricate way to capture videos and share with your leads/customers on the go. ”

ProsI love that you don't have to open up a tab or launch a system to capture your videos. It takes a lot of steps out of the equation
ConsI wish that it was a little simpler as far as sharing, editing, and capturing the videos. Getting to that point is easy, but they made the process for taking action with your video a little muddy.
Reviewer Source 
Source: Capterra
January 16, 2018
Maria C.
Marketing Analyst
Education Management, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Features
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 31, 2019

“Great integration with HubSpot”

ProsWe use HubSpot here at the university and the integration with Vidyard was great as today we can send, via email, videos with numerous explanations for questions our students have.
ConsAt first it was a little difficult to learn how to produce videos correctly, but now we're getting better.
Reviewer Source 
Source: Capterra
July 31, 2019
Brendan M.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Source: Capterra
December 13, 2016

“Overall best B2B Video Marketing Platform”

OverallIn terms of general functionality and usability, Vidyard is by far the best video marketing platform for business. Out of any VMP, it has the best integrations and data flowing through our Marketo and Salesforce.
Source: Capterra
December 13, 2016
Joey S.
Unspecified
Used the software for: Unspecified
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Source: Capterra
December 12, 2016

“Vidyard is great!”

OverallTheir customer service and tech support are really on point and they make it so easy to work with. In addition, their API is so expansive it makes automation really easy. Great!
Source: Capterra
December 12, 2016
Rainela M.
Solutions Expert
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 18, 2018

“Easy to use with Hubspot”

OverallExcellent, Easy to use. 5 start on the integration with hubspot
ProsIntegration with Hubspot, makes so easy. I use Hubspot daily and your video platform I could easily respond to clients.
ConsI would like to be able to change the background and add effects.
Reviewer Source 
Source: Capterra
December 18, 2018
Valentin S.
Academic Advisor
Education Management, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 16, 2018

“Simple to use, informative, and plenty of valuable information.”

OverallMarketing advice and audience expansion
ProsOur company realized that in order to educate our clients, we need to provide content through video. After searching the web, we found VidYard. It educated us a different and more relavent way to get to the market we are trying to reach. Simple and powerful videos. This softare has taught us the cutting edge tips on how to reach our audience.
ConsIt sounds easier than it is. Probably because I'm not a naturall tech guy. BUT, they do have excellent and friendly technical support team that walks me through on the material.
Reviewer Source 
Source: Capterra
April 16, 2018
Abhay B.
Information Technology and Services, Unspecified
Used the software for: Unspecified
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Source: Capterra
October 4, 2016

“Overall product is good”

OverallOur marketing team is using it and like it. We initially got it as a reference but now team likes it.
Source: Capterra
October 4, 2016
Moseph M.
BDR
Information Technology and Services, 51-200 employees
Used the software for: Unspecified
Overall Rating
4/5
Reviewer Source 
Source: GetApp
December 4, 2018

Reviewer Source 
Source: GetApp
December 4, 2018
Kristen Z.
project manager
Internet, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 17, 2019

“Easy video recording system”

ProsWorks well for recording short tutorials or sending questions to your team.
ConsIt doesn't do everything in the world, but for what it does it works well.
Reviewer Source 
Source: Capterra
July 17, 2019