--- title: "Vidyard Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Vidyard Software - reviews, pricing plans, popular comparisons to other Screen Recording products and more." source_url: "https://www.capterra.com/p/125653/Vidyard/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Vidyard Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Vidyard ## What is Vidyard? Cut through the noise and connect with buyers on a human level with Vidyard. Our AI-powered video platform helps sales and marketing teams create engaging video experiences that drive results. Here's how Vidyard helps you win: Boost engagement with AI Avatars: Generate personalized videos that capture attention and make a lasting impression. Build relationships with video messaging: Easily record and share personalized videos that foster connection and trust. Scale your outreach with automation: Video Agent automates the creation and delivery of personalized videos, maximizing your reach and impact. Streamline your workflow with integrations: Vidyard integrates seamlessly with leading CRMs, marketing automation platforms, and sales engagement tools. Track performance and optimize your strategy: Real-time analytics provide valuable insights into video engagement, helping you refine your approach and measure ROI. ## What is Vidyard used for? [Video Making](https://www.capterra.com/video-making-software/)[Screen Recording](https://www.capterra.com/screen-recording-software/)[Sales Enablement](https://www.capterra.com/sales-enablement-software/) Top alternative Featured Overall rating Based on 125 user reviews Reviews sentiment Positive 90% Neutral 6% Negative 3% Starting price $59 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Vidyard?[Manage this product listing](https://www.g2.com/products/vidyard/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Vidyard 4.5 (125) VS. [4.6 (6,123)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $59 per user, per month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (123) Ease Of Use 4.5 (454) Value For Money 4.2 (79) Value For Money 4.3 (361) Customer Service 4.2 (78) Customer Service 4.4 (289) ## Vidyard alternatives [Camtasia](https://www.capterra.com/p/203013/Camtasia/) [4.5 (454)](https://www.capterra.com/p/203013/Camtasia/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203013/Camtasia/) [AVS Video Editor](https://www.capterra.com/p/190789/AVS-Video-Editor/) [4.5 (520)](https://www.capterra.com/p/190789/AVS-Video-Editor/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/190789/AVS-Video-Editor/) [Loom](https://www.capterra.com/p/191187/Loom/) [4.6 (531)](https://www.capterra.com/p/191187/Loom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191187/Loom/) Highest Rated [Pictory](https://www.capterra.com/p/229347/Pictory/) [4.8 (163)](https://www.capterra.com/p/229347/Pictory/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/229347/Pictory/) [View all alternatives](https://www.capterra.com/p/125653/Vidyard/alternatives/) ## FAQs about Vidyard Overview ### What problems does Vidyard solve? Vidyard solves the challenge of explaining products, processes, and support fixes through text-heavy emails or scheduled meetings. Sales representatives use personalized video emails and viewing data for prospect follow-up, while marketing, customer success, support, and training teams create screen-recorded demos, tutorials, and branded videos with calls to action and engagement tracking. Answer based on 100 reviews Overview ### Which roles and teams benefit most from Vidyard? Vidyard is most used by sales teams, including account executives, sales development representatives, business development staff, and sales managers, who send personalized video outreach, explain offerings, and follow up with prospects. Customer success managers use video for onboarding and account communication, while founders, presidents, recruiters, and project managers share updates and build relationships. Answer based on 118 reviews Overview ### What company size and industries is Vidyard built for? Vidyard is built for small business go-to-market sales and marketing teams, particularly in computer software (29%). It provides video marketing, sales engagement, and CRM integrations for personalized video. Reviewers also work in marketing and advertising (14%) and IT services (10%); 69% are small businesses, 21% midsize, and 10% enterprise. Answer based on 125 reviews Features and Usability ### What are the key features of Vidyard? Vidyard includes core video creation tools for camera and screen recording, basic video editing, and video hosting. Its differentiating sales features include personalized video email, CRM integrations, customizable CTAs, and viewer engagement analytics that track views, watch time, replays, and drop-off points for outreach and follow-up. Answer based on 54 reviews Pricing ### How much does it cost and what fees or limitations are included? Vidyard offers a free version and free trial, while the Starter plan costs $59 per user/month. Teams and Enterprise pricing is not listed. Reviewers value the free option but cite a 25-video limit and limited functions; some consider higher-tier plans expensive, while paid licenses add analytics and editing features. Answer based on 21 reviews Integrations ### Which third-party tools and platforms does Vidyard integrate with? Vidyard integrates with over 20 third-party tools, including Gmail, Google Chrome, SalesLoft, Wistia, HubSpot CRM, Salesforce Marketing Cloud Account Engagement, Microsoft Outlook, and Dropbox. Its integrations span email, browser-based video creation, CRM, marketing automation, sales engagement, and file storage workflows. Answer based on 24 reviews Getting Started and Support ### How easy is it to onboard and train a team on Vidyard? Vidyard offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers report that sales users and nontechnical users can often install, connect email, record, and share videos with little training. Some users find navigation and advanced features less intuitive, requiring practice and commitment before working efficiently. Answer based on 18 reviews Getting Started and Support ### What customer support options does Vidyard offer, and how do users rate the experience? Vidyard offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and effective during onboarding and setup, with training helping them learn the platform. However, some users report difficulty reaching support or unresolved technical issues, particularly involving mobile phones. Answer based on 18 reviews Video creation ### How easy is it to create and edit videos with Vidyard? Vidyard makes screen recordings, webcam clips, demonstrations, and training videos quick to create for sales, support, and small business teams. Users value the simple recording tools, personalization, and sharing options, while some find editing limited for longer recordings, with few tools for revisions, internal trims, or higher-production video work. Answer based on 54 reviews ## Features AI summary Based on 3,247 Screen Recording reviews Capterra reviewers point to the following as the features buyers care about most when comparing screen recording software: - **Chat/Messaging** (**80%** of reviewers rated this feature as critical) - **Communication Management** (**68%**) - **Two-Way Audio & Video** (**75%**) Vidyard focuses on other capabilities that reviewers also consider important, including **Screen Capture** (**58%**). This feature helps teams record walkthroughs, share visual updates, and explain ideas more clearly, allowing businesses to improve internal communication and deliver information in a faster, more consistent way. Screen Capture 4.8 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Save a screenshot of your desktop as an image Video Editing 3.9 (24) 54.17% of 24 reviewers that rated this feature as important or highly important Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions Social Sharing 4.7 (20) 55.00% of 20 reviewers that rated this feature as important or highly important Allows businesses to share their videos on social media. Customizable Branding 4.2 (12) 50.00% of 12 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Video Creation 4.9 (11) 81.82% of 11 reviewers that rated this feature as important or highly important Create original videos from scratch Screen Recording 4.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Record and save a video file of what is happening on a computer screen Vidyard 54 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Audio Capture: Record audio or import/upload audio files - Brand Overlay: Branding videos with company logo - Bulk Uploading: Upload multiple documents at once - Campaign Planning: Plan and strategize marketing campaigns - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Closed Captions: Process of displaying text on a television, video screen, or other visual display - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Content Delivery: Distributing content through various platforms or channels - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM Integration: Integration with third-party CRM systems - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Management: Manage, store and organize emails within the system or via third-party apps - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - For Sales Teams/Organizations: Caters to sales teams - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Privacy Options: Allows users to secure content and data for any use. - Real-Time Analytics: Analyze and gain insights into data in real-time - Recording: Record live video calls to play later - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Screen Capture: Save a screenshot of your desktop as an image - Screen Recording: Record and save a video file of what is happening on a computer screen - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Sharing: Allows businesses to share their videos on social media. - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Creation: Create original videos from scratch - Video Editing: Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions - Video Hosting: Store, stream and distribute video content across various online platforms. - Video Management: Store and manage online video content - Video Streaming: Allows users to view videos without downloading media files - Video Support: Supports various video file formats - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - YouTube Uploading: Upload and share videos with an in-app YouTube integration --- Get Advice We can help you find the software with the features you need. Features 4.3 (123) 4.3 Based on 123 reviews ## Pricing Value for money 4.2 (79) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/125653/Vidyard/pricing/) Free $0.00 It includes: - Record videos up to 30 minutes long - Unlimited Videos in your library - Share by email, social media, and more - Stock AI Avatars - AI Script Generator Starter $59.00 Per User,Per Month It includes: - Full video analytics - Branded Sharing page for videos - Template CTAs to drive engagement - Password-protected videos - Team performance analytics - Everything in Free Teams Contact Us It includes: - CRM/MAP integrations for seamless workflows - Folder management for organizing team content - Fully customizable CTAs - Video captions for accessibility and engagement - Advanced team performance analytics - Custom AI Avatars Add-on Available Enterprise Contact Us It includes: - Everything from Teams - Custom AI Avatars Add-on Available - SSO user management and secure playback - Unlimited Integrations - Custom permissions and security options Value for money 4.2 (79) 4.2 Based on 79 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Hootsuite](https://www.capterra.com/p/121701/HootSuite/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (78) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (78) 4.2 Based on 78 reviews ## User reviews Overall rating 4.5 Based on 125 reviews Filter by rating 5(82) 4(31) 3(8) 2(0) 1(4) Mentioned topic Sorted by most recent AS Alexander S. Head Enterprise sales Information Technology and Services ### "Freemium version is best" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 17, 2025 Positive it did what I needed but hasn’t developed and the premium features aren’t worth investment in my opinikn Pros Vidyard was first proper screenshare prior to loom. Provided good free functionality but never enough value on premium features. Cons Very buggy and often seemed to glitch and freeze on the chrome extension. Aside from the lack of integrations Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MW Marissa W. Senior Account Executive Computer Software ### "Vidyard for Video Sharing - B2B Software Sales" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 4/10 November 14, 2025 Overall, my experience was good; however, my company has shifted to using Consensus to share videos as it has more analytic tracking capabilities and seems more viewer friendly when sharing. Pros I like the different options of screenshare and personalization for creating videos. For example, you can record through just screenshare, screenshare while visually capturing you in it speaking along, or you can just record yourself. Cons It seems like I often ran into difficulties with sharing and giving others access to the videos. The links would not work or would stop working depending on the browser or how you are trying to view them. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Kurt R. Agent Insurance ### "Great solution to getting in front of the customer when not in person." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 May 10, 2025 Overall I like it...it was a great way to get in front of a customer when working remotely. Pros I love the ease of sharing with customers Cons It has a steep learning curve and really takes some commitment to learn it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HT Haruki T. Sr. ADR Computer Software ### "Easy and reliable recording tool " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 25, 2025 Pros It's very easy to use when I want to record a quick video within my sales engagement tool and doesn't take much navigation or clicks to record a video. Cons It can be glitchy sometimes and doesn't populate my video right away in the email I attach it to. Occasionally, my recording is cut shorter than when it actually was. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GT Gary T. Learning Architect Telecommunications ### "A simple tool for video management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 10, 2025 As a basic user, I find Vidyard to be a great tool! The interface is simple and straightforward, and it works really well for managing a video library and sharing videos. I mostly use Vidyard for storing videos, and later sharing and hosting them in our learning content. Pros The ability to easily manage libraries of videos, and then go on to share them, is what stands out for me. It is very easy to find videos from your library, and you can then download, edit, or share in a way that suits you. There are tracking and reporting options available too, however I have not used this feature. Cons One downside is that while Vidyard is simple and easy to use, its basic interface may feel a bit too minimalistic for users who are looking for more advanced customization features. If you are hoping to use video editing with this tool, you might end up finding yourself using a different tool which can lead to extra costs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mehran S. Independent creator Computer Software ### "Vidyard!Powerful video maker" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 February 23, 2025 My overall experience has been very positive. Vidyard has helped me to create videos with screen recordings powered by its powerful AI and also has powerful sources like Ai script generator and housing which are very helpful Pros The thing i most like about vidyard is it helps to track the progress of all the people on the team in an easy way.It has great organisation options Cons Sometimes the support is difficult to contact Switched from [Screencastify](https://www.capterra.com/p/163770/Screencastify/) It lacked many options which vidyard has like many collaboration tools Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User owner Animation ### "lots of features at a reasonable price" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 21, 2024 Overall, Vidyard has been a good tool in these niche software. The ease of use and vidyard brand name, make it a reliable choice for personalized videos. Although there are some areas for improvement, but I still recommend Vidyard as your video marketing solution, well they have free package, so you can try it without any risk. Pros Vidyard's has been around for quite a long time and is experienced, so it is enough to guarantee a sense of security to users. Navigating Vidyard's interface has been straightforward and intuitive, also the video analytics provided by Vidyard are detailed, giving me an easy insights. Cons Price. Not everyone needs as many features as the pro package, I hope there is a package below pro at a more affordable price Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mike B. Senior Business Development Manager Financial Services ### "Get Vidyard and use it ! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 28, 2024 I am the top user of Vidyard on my BDM team. I have sent out hundreds of Vidyard videos and I have been very pleased at the number of opens those emails have received. Pros Vidyard allows me to create a unique method of outreach that is a great contrast to the usual canned emails our prospects receive by the hundreds every day. Cons I love Vidyard. There is no downside to it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Andrew P. Senior Web Developer Defense & Space ### "A unique way to stand out among your competitors" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 11, 2024 Overall it's a good and provides an elevated experience for your customers or potential customers. With lots of metrics/analytics it also gives you good insight to the engagement. Pros Vidyard provides a more unique take on the sales and marketing process, it allows you to standout more among your competitors by incorporating video messages and personalized videos to your sales process. Cons Some may feel it's a bit slightly confusing to get started and going in the beginning, also internally to adjust your processes to incorporate it but once you have it going and part of the routine it's good. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CB Codjo Bienvenu D. Agent commercial Apparel & Fashion ### "Logiciel de gestion des communications " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 19, 2023 Pros C'est un logiciel de communication qui nous facilite d'héberger les vidéos et d'enregistrer l'écran. Vue ses fonctionnalités ça nous aide à faire des éditions vidéo et de les mettre en vente. Cons C'est à grâce à ce logiciel que le marketing vidéo passe dans de bonne gestion. Ce qui n'est jamais une aspect négative pour son utilisation. J'apprécie beaucoup ce logiciel. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/125653/Vidyard/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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