# Page 4 | Vidyard Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Vidyard the right Screen Recording solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125653/Vidyard/reviews

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Vidyard

4.5 (125)

[View alternatives](https://www.capterra.com/p/125653/Vidyard/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 4 - Reviews of Vidyard

## Showing most helpful reviews

Showing 76-100 of 125 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Software Engineer  
Retail  
Used the software for: Less than 6 months

### "Vidyard Review"

June 29, 2020

5.0

I would definitely recommend this product to my colleagues.

Pros

It is very convenient and easy to make a video. Chrome plugin makes it very quick to launch and use this product. Vidyard helps to give a personal touch to the emails.

Cons

Analytics could be made more intuitive. User interface can be improved but its not a major drawback. So far I haven't come across any major drawbacks while using this product.

Review Source

LM

Luis M.  
Account Executive  
  
Used the software for: 6-12 months

### "Great tool to creatively get in touch with elusive prospects "

March 27, 2018

5.0

Pros

What I like the most about this tool is that it helps me focus on visual attractions for my prospects and instead of just typing what I want to get across I can just show them

Cons

Well no major issues with the tool if I had to pick something I would have to say I would like for them to have better integration with the actual email template or access within the email engine you use in my case Gmail

Review Source

JS

Jack S.  
Performance Technology Specialist  
Professional Training & Coaching  
Used the software for: 1-2 years

### "Meets You Where You Are"

January 25, 2023

5.0

Pros

Vidyard is extremely easy to use, has a great chrome extension, and allows you the basic functions you need to get videos out to any audience.

Cons

It is VERY difficult to make a clean recording sharing a powerpoint given that Vidyard is web based. I frequently found myself recording a Zoom session and uploading to Vidyard for this reason. This is a niche complaint that won't affect most users.

Review Source

VR

Verified Reviewer  
Account Executive  
  
Used the software for: 6-12 months

### "Vidyard allows me to take personalized videos and send them to prospects or customers"

July 25, 2018

4.0

I am able to send videos easily through Gmail and sales automation. Track opens, views, etc.

Pros

Vidyard allows me to take personalized videos and send them to prospects or customers in an active deal cycle. It has a seamless integration with Gmail

Cons

I don't really have any problems with the software, they have done well integrating into Gmail and SalesLoft which is what I use

Review Source

Nneka O.  
Freelance Content Writer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Video and Screen Sharing with Vidyard"

July 31, 2021

5.0

Pros

Video recording was good. Capturing screens was also good.

Cons

It wasn't easy to use. Felt clunky and unintuitive. It has a learning curve that I couldn't overcome. Switched to something else.

Review Source

Jonathan T.  
Co-Founder  
Internet  
Used the software for: Less than 6 months

### "Easy Way to Send Videos"

January 15, 2019

4.0

I use Vidyard to send video to customers in a quick and easy way.

Pros

Click Click and I'm making a video. Click and it's in my email! It's REALLY EASY to record and send a video. It's connected to our HubSpot, which makes it simple to send videos without ever leaving that system.

Cons

I would really like to be able to add a CTA to my video pages (like Bonjoro)

Review Source

VR

Verified Reviewer  
Product Marketing  
Computer Software  
Used the software for: Less than 6 months

### "Solid enterprise platform video product but isn't the best"

July 2, 2018

3.0

Pros

Very good videos platform that can do a lot of neat stuff for external customer videos and also comes with a great library feature if you want to add it to an intranet

Cons

Reporting is not very robust and it is a very expensive product. I wish it came with more features for it being considered an enterprise level software

Review Source

Aly H.  
Business Development Executive | United States Enterprise Sales.  
Computer Software  
Used the software for: 6-12 months

### "Vidyard, a niche solution. Not exactly for everyone."

February 6, 2019

4.0

Use this for sales and generating more traction. Hasn't really worked well for my team though.

Pros

Innovative. Great way to increase traction and get noticed.

Cons

Integration is bad. Attaching a video to an email doesn't show the email in the video itself, rather just a quick GIF, and the video opens in another tab. I find this very redundant.

Review Source

DT

Dustin T.  
Director of Growth  
Computer Software  
Used the software for: 6-12 months

### "Incredibly flexible video platform"

December 14, 2016

5.0

We are looking to implement more video into our marketing but we needed the ability to fully customize the look and feel of everything in the video. Vidyard is very flexible and allows us to build custom CTAs, Annotations, forms etc. that completely match our brand.

Pros

\- Very flexible - Full-featured - Strong analytics

Cons

\- You have to add some custom CSS to get the video to be responsive

Review Source

Response from Vidyard

December 15, 2016

Thanks Dustin! Great to hear.

MV

Mimi V.  
Lead Designer  
Design  
Used the software for: 1-2 years

### "Love the Analytics and Livestream Feature"

December 12, 2016

5.0

Great platform for videos, the analytics are so on point, we've found it extremely useful to see where users replay, drop off, skip in our videos. Can't wait to see future features!

Pros

I love the analytics and data provided by Vidyard.

Cons

The user experience could be a lot better because I sometimes have trouble finding out where certain features are and how to activate them such as changing the color of a player, etc.

Review Source

VR

Verified Reviewer  
Account Executive  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Great tool for Sales"

December 28, 2018

5.0

Overall, great product that helps me stand out.

Pros

This is such a great tool to separate good salespeople from great salespeople! I love putting a personal touch in my emails with a video to my prospects.

Cons

While I know it helps set me apart, I hate seeing myself on video. Would love some retouch options!

Review Source

CBD

Codjo Bienvenu D.  
Agent commercial  
Apparel & Fashion  
Used the software for: I used a free trial

### "Logiciel de gestion des communications "

November 19, 2023

5.0

Pros

C'est un logiciel de communication qui nous facilite d'héberger les vidéos et d'enregistrer l'écran. Vue ses fonctionnalités ça nous aide à faire des éditions vidéo et de les mettre en vente.

Cons

C'est à grâce à ce logiciel que le marketing vidéo passe dans de bonne gestion. Ce qui n'est jamais une aspect négative pour son utilisation. J'apprécie beaucoup ce logiciel.

Review Source

VR

Verified Reviewer  
Jr. CRM Analyst  
  
Used the software for: Less than 6 months

### "Users don't really use it as they should"

March 7, 2018

3.0

Pros

It was easy to implement and has great functionality. The integration with Salesforce was especially simple.

Cons

Not really a fault with the service, but users don't enjoy sending videos of themselves and it doesn't seem to garner much attention from leads.

Review Source

D

Donna  
  
  
Used the software for:

### "Vidyard provides insights into video that builder better businesses"

July 25, 2012

5.0

Our company (tech start-up, SaaS) uses video in a couple of difference ways: to drive trial sign ups; as a support tool; and to keep customers on top of product changes. The only reason we know that our videos increase conversions and ultimately improve our bottom line is because of Vidyard. Vidyard's player analytics and comprehensive customization options helped us figure out what our basic video strategy should be, fast. It allowed us to quickly iterate our player display options instead of needing multiple videos, to optimize conversions. Vidyard's interface is very user friendly and while the tool is simple and easy to use, the analytics and insights are far from trivial and pack a big punch. Definitely a great product that I would suggest to any company that is even thinking video strategy.

Review Source

AM

Alexandra M.  
Recruiter  
Computer Games  
Used the software for: I used a free trial

### "The only video recording I used, a good one"

July 4, 2022

5.0

Pros

I liked the fact that it's very intuitive. I don't have any knowledge in the field and I could use it successfully. You can create tutorials and share video info with people.

Cons

I am not sure. I only used it twice. Since I haven't tried any tool like this, I am not sure if it's missing something. But for a short tutorial video it was very easy and efficient. I logged in and recorded, share and done.

Review Source

MM

Michael M.  
President  
Hospital & Health Care  
Used the software for: Less than 6 months

### "BUYER BEWARE"

February 18, 2021

1.0

ABYSMAL!

Pros

The ability to create video(if it really worked) to reach new people.

Cons

The integrations and data analytics are flawed, incomplete, and the support teams will show you how to paste their embed a video code into a word document, then edit it , and the paste it into Hubspot to send an email. Only takes about 20 minutes to do.

Alternatives considered

[Wistia](https://www.capterra.com/p/82313/Wistia/)

Reason for choosing Vidyard

Integration capabilities and data anlytics

Review Source

GB

Gabriel B.  
Professional  
Accounting  
Used the software for: Less than 6 months

### "Very disapointing"

June 18, 2020

1.0

Bad expenrience they just dont care about the costumer.

Pros

It is kind of easy to use... but thats it.

Cons

I used the free trial and i realised that you need to pay to own you video. Otherwise you only have a link that you can share. I did pay and i realised that when you broadcast your screen, you only have 360p resolution... For my needs, I absolutly need 720p. So i did ask to have my money back after only 1 hour of use. They refuse to do it after i explained my situation. Who refuse that theses days? I do not recommand at all. Sorry for syntaxes error if i did some, I am a french speaker.

Review Source

PM

Preston M.  
  
  
Used the software for:

### "The Ferrari of Online Video Players and Video Hosting"

December 13, 2016

5.0

When looking at other video players for our organization we looked at many different video players including the big ones like Wistia, Vimeo, and of course Vidyard. We decided to go with Vidyard because they have rock solid video hosting, cutting edge features, and solid customer support. We have hundreds of videos that we wanted to put on our website and on our YouTube channel. VIdyard lets you push videos directly to YouTube with closed captions, titles, and descriptions. Vidyard lets you customize email gating on your videos (not just email). Then you can sync those leads with your marketing automation platform. Vidyard lets you add custom annotations to any video at any time in the video so you can engage viewers and drive them to the pages you want them to go to.

Review Source

Becca T.  
Business Development Representative  
Marketing and Advertising  
Used the software for: I used a free trial

### "Helps to put a face to the name"

July 22, 2019

5.0

Pros

I love the personal touch this software is able to give outreach. It is also so simple to use.

Cons

Sometimes the notifications can be a little off.

Review Source

VR

Verified Reviewer  
Student  
International Affairs  
Used the software for: Less than 6 months

### "Dynamic tool for video making/editing"

February 26, 2021

5.0

It is very helpful and easy to use. Like it.

Pros

My favorite part of Vidyard is the thumbnail.

Cons

As with many software, there are some features that are limited if you don't use de paid version.

Review Source

KC

Kim C.  
Administrative Assistant  
Higher Education  
Used the software for: 6-12 months

### "Good for incorporating into email campaigns "

March 24, 2022

4.0

Pros

Vidyard is easy to use and made a good supplement to sales emails and emails to students we would send out. We used to demonstrate products and provide information about products and services we offered. We would send out in emails with our CRM.

Cons

It would be helpful for there to be more options for editing within Vidyard.

Review Source

JS

Jason S.  
eLearning Developer  
Government Administration  
Used the software for: Less than 6 months

### "Good Stuff"

June 4, 2019

4.0

Pros

great for hosting videos, adding forms to your videos.

Cons

customer service is lacking, they could not help with an issue we were having.

Review Source

LK

Lazarus K.  
CEO  
Accounting  
Used the software for: I used a free trial

### "Screen recording made easy "

September 9, 2020

5.0

I would recommend this tool to anyone who is looking for a screen recording tool.

Pros

I had tried other screen recording tool, but I always had challenges with the sound. The sound never came out clear. Vidyard has now fixed this problem for me. Sound and picture quality is good.

Cons

I am still in the trial period and I am still exploring the functionalities. So far, all is well and Iam happy.

Review Source

VR

Verified Reviewer  
Senior Key Account Executive  
Computer Software  
Used the software for: Less than 6 months

### "videos for abm emails"

August 1, 2019

3.0

The experience has been okay, it does what it is supposed to do.

Pros

Good for embedding personal videos in your abm campaigns. It simplifies the process with seamless Salesforce integrations.

Cons

Very limited in functionality, does only videos really well. Once a particular campaign is done the novelty of the idea vanes and you are left with mounting costs. Creating a good ecosystem for video creation is also not as easy as conversation marketing

Review Source

JW

Jordan W.  
Account Executive  
Computer Software  
Used the software for: 1-2 years

### "Video prospecting"

February 12, 2019

5.0

Pros

Vidyard is a great tool for video prospecting.

Cons

I don't like how you can not change the size of your face in the camera box.

Review Source

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