Who Uses This Software?

Leisure Travel Agents, Tour Operators & Wholesalers


Average Ratings

8 Reviews

  • 4 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Traveltek
  • www.traveltek.net
  • Founded 1998
  • United Kingdom

About Traveltek

iSell is Traveltek's flagship product, allowing agents and operators to sell, create and manage their travel portfolio using one secure web-based solution. With iSell we provide a 'one-stop shop' for agents to search and book their suppliers. This single consistent interface allows companies to manage and access their own stock contracts and their customer enquiries and bookings. It is automated and fully integrated, so manual data inputs are a thing of the past.


Traveltek Features

  • Central Reservation System
  • Customer Database
  • Flight Booking
  • GDS / OTA Integration
  • Itinerary Creation
  • Marketing Management
  • Payment Processing
  • Promotions Management
  • Quote Management
  • Rental Car Reservations
  • Single / Group Reservations

Traveltek Reviews Recently Reviewed!


Traveltek Review

Sep 17, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Live availability and pricing, easy to set up mark up and discounts, create your own web pages and packages etc....

Cons: Slow to fix issues, support replies aren't quick enough, not enough support for the Australia region, all departments should be open for all regions the Traveltek product is sold too.

Overall: Traveltek allow us to offer live availability and pricing in a fast changing environment. However when things go wrong this is where they fall down, taking an age to fix things, with some staff members not knowing how the their own systems work.

ISell Review (Cruise)

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Api connectivity with a wide range of cruise companies provides maximum reach and best choice for the customer.

Cons: There is a lack of comprehensive documentation for user training, particularly as you move further fropm the core product, but this is due to the bespoke nature of product development.

Overall: The best platform for selling bespoke dynamic cruise packages in the market.

Capterra loader

Mundocruceros

Sep 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Includes cruises. Spanish support. Oscar Garrido.

Cons: Is not clear enough. B2C is not atractive for clients. The information is not show with a mk sence of view

Overall: Star with energy and at this point we need to wait for eaxch request too much time loosing money, because we can not go further, waiting for implementation

Traveltek 5*

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Majority of suppliers under one system.

Cons: Sometime system issues can cause issues but this is not very often.

Overall: Selling holidays all on one place.

my experience

Sep 20, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: easy to use, very friendly with the user

Cons: now that your are increasing your market i Latin America, you may think in a spanish version

Good product but day to day things dissapoint us

Oct 01, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Automation to create a quote/ booking and send documents

Cons: Burocracy to make small changes and even erros corrections take forever

you cant trust what support tells us, bc sometimes you find out that the answer they gave you was incorrect

Overall: We still havent received basic reports, from time to time erros that had already been solve start to show again, support is not efficient nor very trusty, small adjustments ALWAYS have a high cost. The product certainly is good, there´s a high cost involved, but the day to day things frustates us.

Vendor Response

by Traveltek on October 03, 2018

Hello,
Many thanks for taking the time to leave a review. We have taken on board your feedback and are disappointed to hear that you are having support issues. Our Client Services team is looking into this now and will reach out to you to resolve these concerns.
Kind regards,
Traveltek Team

A very easy to use software that allows live data to be feed into the system to customise end sale

Jul 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This product allows live data to be feed through the system and booked. it is easy to use and visibly easy to interpret from the sales and backoffice

Cons: users have to be very vigilant in how data is inputting as figures may seem correct however the looking from an accounts side the irregularities may cause financial problems

Outstanding backend system!

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I think the design, integration and single backend system is fantastic. Meets all of my needs.

Cons: No complaints whatsoever. This is an outstanding piece of software for operating tours and bookings.