iSell Ratings

Overall
4/5
Ease of Use
4/5
Customer Service
4/5

About iSell

iSell is Traveltek's flagship product, allowing agents and operators to sell, create and manage their travel portfolio using one secure web-based solution. With iSell we provide a 'one-stop shop' for agents to search and book their suppliers. It is automated and fully integrated, so manual data inputs are a thing of the past. Our solution is suitable for large, multi-channel travel agencies, in both a B2B and B2C environment. Learn more about iSell

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Showing 8 of 8 reviews

Showing Most Helpful

Showing 8 of 8 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Derrick B.
Product Assistant
Leisure, Travel & Tourism, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
2/5
Features
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
September 17, 2018

“Traveltek Review”

OverallTraveltek allow us to offer live availability and pricing in a fast changing environment. However when things go wrong this is where they fall down, taking an age to fix things, with some staff members not knowing how the their own systems work.
ProsLive availability and pricing, easy to set up mark up and discounts, create your own web pages and packages etc....
ConsSlow to fix issues, support replies aren't quick enough, not enough support for the Australia region, all departments should be open for all regions the Traveltek product is sold too.
Reviewer Source 
Source: Capterra
September 17, 2018
Verified Reviewer
Leisure, Travel & Tourism, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 18, 2018

“ISell Review (Cruise)”

OverallThe best platform for selling bespoke dynamic cruise packages in the market.
ProsApi connectivity with a wide range of cruise companies provides maximum reach and best choice for the customer.
ConsThere is a lack of comprehensive documentation for user training, particularly as you move further fropm the core product, but this is due to the bespoke nature of product development.
Reviewer Source 
Source: Capterra
September 18, 2018
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fanny m.
Director Gerente General
Leisure, Travel & Tourism, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 18, 2018

“Mundocruceros”

OverallStar with energy and at this point we need to wait for eaxch request too much time loosing money, because we can not go further, waiting for implementation
ProsIncludes cruises. Spanish support. Oscar Garrido.
ConsIs not clear enough. B2C is not atractive for clients. The information is not show with a mk sence of view
Reviewer Source 
Source: Capterra
September 18, 2018
Samantha W.
Selling Systems Technical Support Supervisor
Leisure, Travel & Tourism, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
October 5, 2018

“Traveltek 5*”

OverallSelling holidays all on one place.
ProsEasy to use. Majority of suppliers under one system.
ConsSometime system issues can cause issues but this is not very often.
Reviewer Source 
Source: Capterra
October 5, 2018
Verified Reviewer
Leisure, Travel & Tourism, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 20, 2018

“my experience”

Proseasy to use, very friendly with the user
Consnow that your are increasing your market i Latin America, you may think in a spanish version
Reviewer Source 
Source: Capterra
September 20, 2018
Carolina S.
Operation Director
Maritime, 11-50 employees
Used the software for: 2+ years
Overall Rating
2/5
Ease of Use
2/5
Customer Service
1/5
Features
2/5
Value for Money
2/5
Likelihood to Recommend
4/10
Reviewer Source 
Source: Capterra
October 1, 2018

“Good product but day to day things dissapoint us”

OverallWe still havent received basic reports, from time to time erros that had already been solve start to show again, support is not efficient nor very trusty, small adjustments ALWAYS have a high cost. The product certainly is good, there´s a high cost involved, but the day to day things frustates us.
ProsAutomation to create a quote/ booking and send documents
ConsBurocracy to make small changes and even erros corrections take forever you cant trust what support tells us, bc sometimes you find out that the answer they gave you was incorrect

Vendor Response

By Traveltek on October 3, 2018
Hello, Many thanks for taking the time to leave a review. We have taken on board your feedback and are disappointed to hear that you are having support issues. Our Client Services team is looking into this now and will reach out to you to resolve these concerns. Kind regards, Traveltek Team
Reviewer Source 
Source: Capterra
October 1, 2018
Divya G.
Trade Sales Manager
Airlines/Aviation, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
July 13, 2017

“A very easy to use software that allows live data to be feed into the system to customise end sale”

ProsThis product allows live data to be feed through the system and booked. it is easy to use and visibly easy to interpret from the sales and backoffice
Consusers have to be very vigilant in how data is inputting as figures may seem correct however the looking from an accounts side the irregularities may cause financial problems
Source: Capterra
July 13, 2017
Verified Reviewer
Government Administration, Self-employed
Used the software for: I used a free trial
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 2, 2018

“Outstanding backend system!”

ProsI think the design, integration and single backend system is fantastic. Meets all of my needs.
ConsNo complaints whatsoever. This is an outstanding piece of software for operating tours and bookings.
Reviewer Source 
Source: Capterra
August 2, 2018