--- title: "EMP Trust HR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EMP Trust HR Software - reviews, pricing plans, popular comparisons to other Onboarding products and more." source_url: "https://www.capterra.com/p/125666/EMP-Force/" page_type: "product" language: "en" --- # EMP Trust HR Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EMP Trust HR ## What is EMP Trust HR? EMP Trust is an industry leader for employee onboarding, Form I-9, and E-Verify software that allows companies to effectively hire, manage and onboard talent. EMP TRUST SOLUTIONS, LLC provides a cloud based SaaS Human Capital Management solution for Employee Onboarding, Form I-9 and E-verify for customers located in 54 countries in 17 different languages. EMP Trust HR's employee onboarding software provides new hires forms with a standard new hire portal and branding with electronic Form I-9 and E-Verify. The platform helps create great new hire onboarding experiences globally. They provide customizable electronic forms & onboarding packages with electronic signatures. Our core HR solutions allow companies to design memorable onboarding journeys for new hires with new hire portals, e-forms, & task management with advanced tools. The onboarding solution helps you to comply with Federal and State regulations while creating a visually rich onboarding experience for your new hires. ## What is EMP Trust HR used for? [Onboarding](https://www.capterra.com/onboarding-software/)[Workforce Management](https://www.capterra.com/workforce-management-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Overall rating Based on 39 user reviews Reviews sentiment Positive 90% Neutral 5% Negative 5% Starting price $100 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## EMP Trust HR alternatives Highest Rated [4.9 (4,869)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,310)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (1,769)](https://www.capterra.com/p/66908/Workday-HCM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/125666/EMP-Force/alternatives/) ## FAQs about EMP Trust HR Overview ### Which roles and teams benefit most from EMP Trust HR? EMP Trust HR is most used by HR managers, HR administrators, recruiters, and compliance teams that handle onboarding, employee records, and policy documentation. Operations leaders and executives benefit from streamlined workflows, while analysts and project-oriented roles use it to improve reporting, process consistency, and cross-functional coordination during hiring and employee transitions. Answer based on 39 reviews Overview ### What company size and specific industries is EMP Trust HR built for? EMP Trust HR is designed for companies of any size that hire both hourly and salaried employees and need to onboard new hires with electronic forms, e-signatures, and task automation. It suits organizations that want to replace paper-based onboarding and provide branded access through phone and web portals. Features and Usability ### What are the key features of EMP Trust HR? EMP Trust HR offers recruiting and hiring features such as applicant tracking, candidate sourcing, resume parsing, interview scheduling, and background screening. It also includes onboarding, employee self service, benefits administration, performance management, compliance tracking, electronic forms, electronic signature, document management, and reporting/analytics. Integrations ### Which third-party tools and platforms does EMP Trust HR integrate with? EMP Trust HR integrates with ADP Workforce Now, ADP Lyric HCM, AccuSourceHR, Accurate Investigation Services, Arcoro, Avature, BambooHR, and Greenhouse, among other HR and recruiting platforms. Its catalog also includes HireRight, Hireology, JazzHR, and KeldairHR for broader applicant tracking and screening connectivity. Answer based on 8 reviews Getting Started and Support ### What training and onboarding options does EMP Trust HR offer? EMP Trust HR provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover topic-based presentations, documentation offers written reference material, and videos provide self-paced learning resources for teams getting started. Answer based on 3 reviews Getting Started and Support ### What customer support options does EMP Trust HR offer, and how do users rate the experience? EMP Trust HR offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, helpful, and willing to assist with customization and issue resolution, though some report slower response times, difficulty reaching staff, and back-and-forth during more complex problems. Answer based on 10 reviews Features and Usability ### Is EMP Trust HR easy to use? EMP Trust HR works well for online onboarding and everyday HR tasks, though some teams face a learning curve at first. HR admins and hiring teams often find candidate profiles, electronic forms, and cloud files easy to access, while some users mention confusing navigation, slower setup, and clunky mobile custom screens. Answer based on 15 reviews Features and Usability ### How easy is the EMP Trust HR interface to navigate? EMP Trust HR offers a usable interface for onboarding and document management, but navigation can feel inconsistent for some users. HR administrators often like the organized screens and admin tools after training, while others mention outdated fields, limited back-navigation, mobile layout issues, and a visual design that takes time to learn. Answer based on 11 reviews ## Features AI summary Based on 8,092 Onboarding reviews Capterra reviewers highlight these as the features buyers value most when choosing onboarding software: - **Payroll Management** (**62%** of reviewers rated this feature as critical) - **Employee Database** (**50%**) - **Employee Management** (**48%**) EMP Trust HR includes **Employee Database** and **Employee Management**, giving HR teams a central place to store employee records and manage worker information throughout the onboarding process. However, it does not offer **Payroll Management**. Instead, it provides **Self Service Portal** (**38%**) and **HR Management** (**48%**), which can help new hires complete key tasks on their own and support broader HR administration. Together, these features help businesses keep employee data organized, reduce manual work, and give teams better visibility into onboarding activities. Employee Database 2.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Employee Management 4.5 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Self Service Portal 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Document Management 3.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Applicant Tracking 3.7 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle Recruitment Management 3.7 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization EMP Trust HR 90 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Benefits Management: Record employee's benefit plans and selections throughout career progression - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Record interactions, notes, and developments with candidates - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Disability Insurance Administration: Set up and manage short and/or long term disability insurance benefits - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Benefits Administration: Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Self Service: Gateway through which employees can access the system - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Health Insurance Administration: Set up and manage health insurance benefits for employees - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - HSA/FSA Administration: Set up and manage health savings and flexible spending accounts for your employees - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Labor Forecasting: Predict labor requirements based on past and present data/trends - Learning & Development: Facilitate training materials that help employees grow and progress in their positions - Life Insurance Administration: Set up and manage life insurance benefits for your employees - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Benefits Enrollment: Select benefits and provide information needed to participate in a benefit via an online portal - Orientation Workflow Management: Create orientation programs for new employees or students - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Provider Management: System that helps businesses manage their relationships with various third-party vendors, suppliers, and service providers - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Skills Tracking: Track employee skills, competencies, training & qualifications - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Training Management: Track employee/learner's progression through training programs - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Variable Workforce: Utilize third party services to cover unforeseen labor needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (39) 4.2 Based on 39 reviews ## Pricing Value for money 4.6 (36) Free Trial Basic $100.00 Flat Rate,Per Month Value for money 4.6 (36) 4.6 Based on 36 reviews ## Integrations [ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Paylocity](https://www.capterra.com/p/86714/WebPay/)[ ICIMS](https://www.capterra.com/p/93248/iCIMS-Recruit/)[ Greenhouse](https://www.capterra.com/p/133100/Greenhouse/)[ UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[ Workable](https://www.capterra.com/p/130175/Workable/)[ Lever](https://www.capterra.com/p/142452/Lever/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (37) 4.5 Based on 37 reviews ## User reviews Overall rating 4.4 Based on 39 reviews Filter by rating 5(23) 4(12) 3(2) 2(1) 1(1) Mentioned topic Sorted by most recent KW Kesha W. Executive Director Non-Profit Organization Management ### "Not bad for the price point" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 24, 2025 We use them for I-9 verification, compliance forms, and other tax documents. Additionally we have that information sent to ADP and since our last meeting with their support team, all of the functionality is working. Pros They offered some time saving features and ADP integration. The price point is good for a small non-profit organization. Cons Customer service was disjointed and delayed. In the end my needs were met, but it was a long journey. The UI still needs some adjusting for ease of use and onboarding took longer than i would have liked. Alternatives considered [RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/) Reasons for choosing EMP Trust HR ADP didn't offer the I-9 remote verification and e-verify. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. WO Wendy O. HR COORDINATOR Insurance ### "EMP TRUST HR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 7, 2025 Good experience, it was very easy to use and the candidate profile were great to access which helped when screening Pros I will recommend, it has great value of Money and it helped improve the recruitment process, candidate interview process especially when scheduling interview Cons Customer support was a bit laid back and theh were sometimes difficult to access but otherwise it's a great HRIS Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MA Moeed A. HR and Optimization Consultant Human Resources ### "Streamlined HR Management for Mid-Sized Companies" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 11, 2025 A generally positive experience, as it streamlined many core HR processes, particularly for managing employee data and tracking performance metrics effectively. Pros The user interface was intuitive. The system improved efficiency in tracking employee attendance and leave requests, making HR management smoother. Cons Integration with existing payroll systems was initially challenging. The outdated and redundant fields made navigation difficult at times. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CT Collins T. Marketing Associate Marketing and Advertising ### "EMP Trust HR for Quality Work Perfromance " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 3, 2024 EMP Trust HR is collective in making every employee happy and productive Pros EMP Trust HR brings accuracy and productivity of all the employees. Cons EMP Trust HR requires updates on performance measures. Switched from [Cezanne HR](https://www.capterra.com/p/12452/Cezanne-HR/) [Performance Pro](https://www.capterra.com/p/24829/Performance-Pro/) [Nectar](https://www.capterra.com/p/186557/PerkNow/) EMP Trust HR has better subscription rates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SG Suvankar G. Managing Principal Security and Investigations ### "EMPTrust has not been working correctly working for weeks. " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 August 25, 2023 I would not recommend this service. Follow up has been very bad. Over 2 weeks and still waiting for the system to get fixed. Pros The ATS and Onboarding is good, when it is working.... Cons Customer service/Acct Mgt. No follow-up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TB Tammy B. Operations Manager Staffing and Recruiting ### "New Client of EmpTrust" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 Pros The home screen makes it easy to navigate. Reports are fantastic for auditing. The EmpTrust team made the transition from our previous vendor very simple. Cons You have to switch to a different page to view the everify piece. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZM Zach M. Operations Manager Health, Wellness and Fitness ### "A Good Beginners HR System" 4.0 Overall Rating 4.0 4.0 Ease of Use 1.0 1.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 28, 2021 Customer service is phenomenal and they are always ready to help. Pros The customer service and ability to customize as needed for business changes is great. Cons There is a learning curve to this platform. It's not the easiest to get familiar with. Visually, it is hard to get comfortable with and a bit challenging to understand what functions do what things. Integration with other applications are also limited. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AM Amanda M. Human Resources Assistant Real Estate ### "Great Job Overall!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 23, 2021 My implementation specialist has been the best. The onboarding process is very fast for the employees and the ESR screening is very fast as well. Pros I really like how easy it is to initiate the onboarding process. I also love the automation of the workflows. We are still working on kinks, but after this is set up entirely it will be great! Cons It has been a real challenge to set up. Reasons for choosing EMP Trust HR The workflows and the integrated screening were the best for their price. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AM Angela M. HR Manager Restaurants ### "Reasonably Priced But Not the Best Product" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 October 22, 2019 Pros It took us quite some time but we were able to customize a lot, however, not as much as we would like. The system doesn't allow for some forms to be uploaded or to have fields customized. Cons Issues with importing new hires into our payroll system, resulting in delays with payroll. Customer service is slow and fixes don't always work so a great deal of back and forth. Reasons for choosing EMP Trust HR Pricing and it seemed easy to use Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SV Shamaben V. HR Manager Staffing and Recruiting ### "Easy but late" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 October 22, 2019 The only bad thing about it is the third party notary agents taking long time to finish part two of the form otherwise it is an excellent software. Definitely needs improvements on the third party part. Pros The software is so easy to use and even if there is any problems their customer support is excellent. The agent that I have worked with she replies each and every email and phone call if I ever had a question. Cons The only bad thing about this software is their third party notary agents. As per IRS i9 forms should be done within 3 days but that is never the case it is always late. The new employee fills out the form on the first day but the notary agents take forever to give them appointments for the 2nd part of the form. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/125666/EMP-Force/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Connecteam vs EMP Trust HR](https://www.capterra.com/compare/125666-153140/EMP-Force-vs-Connecteam) [Paylocity vs EMP Trust HR](https://www.capterra.com/compare/86714-125666/WebPay-vs-EMP-Force)