EMPTrust HR Onboarding

4.5 / 5 12 reviews

Who Uses This Software?

Companies with hourly & salaried employees that onboard new hires with E-signatures on all electronic forms, eliminate paper and automate tasks. Branded portals engage with access on phone & web.


Average Ratings

12 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $100.00/month
  • Pricing Details
    Multiple options including PEPM, per transaction and high volume pricing
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • EMPTrust Solutions
  • www.emptrust.com
  • Founded 2009
  • United States

About EMPTrust HR Onboarding

EMPTRUST HR helps companies with talent management using Employee (HR) Onboarding software, Electronic Form I-9 & E-Verify, We provide a new hire portal with company branding and contents to help employees view required information, complete all employee forms and automate all tasks for the position & by location. (WOTC), Benefits Management, Screening, Applicant Tracking, Payroll & Video interviewing are integrated and works Oracle, SAP R/3 and multiple HRIS systems.


EMPTrust HR Onboarding Features

  • Course Management
  • E-Verify / I-9 Forms
  • Electronic Forms
  • Electronic Signature
  • Employee Handbook
  • Employee Portal
  • File Management
  • Job Description Management
  • Orientation Management
  • Task Management
  • Tax Forms

EMPTrust HR Onboarding Reviews Recently Reviewed!

Takes the complications out of the E-verify process. Completely integrates with our e-on boarding.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 3 months into using product: Ease of use/organized files located in the cloud/on-boarding interface/ability to generate historical reporting of e-verify process for company

Cons: None at this time. Haven't had it in use enough to find a shortfall. Currently working and meeting expectations.

Overall: Time -accuracy

Easy transition from a very paper/manual onboarding process.

Jul 26, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Employee view of the their emp-board home page and the fillable forms. Ease of forms. Able to add other onboarding information, beyond fillable forms (parking info, benefits info, etc.). Able to add welcome message, etc. Forms download to PDFs easily; and translate into the 1-page data sheet for our HRIS team.

Cons: Certain tasks are not as simple as instructions: correcting an I-9, cancelling a duplicate E-Verify case. Certain notifications have been somewhat difficult to create.

Overall: Can easily track new hires; see their paperwork status; saves time on employee's first day.

I feel we have a had a positive experience with EMP Trust and the customer service.

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ease of use, and the quick customer service provided. It's a very teachable product for other users as well.

Cons: There are multiple ways to access certain forms which isn't a bad thing, but it can be confusing for a new user. Also it may just be the way our system is customized, but you have to remember to mark the rehire check box if you have a rehire. If you do not know that who you are hiring is a rehire, then their information gets lost in the shuffle.

Vendor Response

by EMPTrust Solutions on July 21, 2017

Anna Thanks for the review and comments. We have the new release that addresses the rehire search by replacing with an automated lookup for past hires during the hiring wizard process. It also adds a new visual dashboards and customs reporting

Excellent! What an improvement to our HR record maintenance and on-boarding Process!

Jul 13, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software was easy to use and the way the development and support team work with us to customized and enhance the platform was awesome! The team took the time to listen to our feedback and worked on implementing our suggestions on an individual and global level. Having the Everify within the system was a plus and a breeze to process new hires. The support staff are amazing - "Kudos to the support staff for being so responsive and super helpful".

Cons: Not able to click the "Back Button" to navigate to the previous screen and deleting duplicate records from the Wizard.

Overall: More department efficiency and transparency.

Vendor Response

by EMPTrust Solutions on July 13, 2017

Fay, Thank you for the review. We will pass the Kudos to Sarah and our support team members. It has been great to work with you and the team there and we value your inputs and feedback.

Great!

Jun 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's fast, easy and the support group is amazing. I feel comfortable knowing that when I have questions the support group is right there to provided answers.

Simplified our On-Boarding Process

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We are a large complicated company with many divisions in policies and procedures. EmpTrust was able to customize the product to meet our needs. The product allows us to provide a professional on-boarding experience as well as to track and manage vital documents.

Cons: Some updates have caused the loss of settings or documents. Build/Edit feature for policies is very basic and doesn't allow much creativity.

Overall: Ability to eliminate a substantial amount of paper and postage from the orientation process. Better time management for HR Generalist. An engaging orientation process for new employees.

EMP -Force has allowed us to grow to 1200 employees expand across 4 states while staying compliant.

Jun 15, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer Service is fast and efficient. The software is easy to use for the New Hire and Managers. Document retention is much easier and on a global level. Everify is within the system so no external logins necessary.

Cons: Administrator settings on your own are hard to maintain, but the help from the Customer Service team is always willing to help

Very helpful with implementation, go live, and after implementing

Jun 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use, self explanatory, and easy for the new employees to navigate. You also are able to customize the software to your specific needs.

Cons: You cannot click the back button to see the screen before. You have to close out of that window to go back.

I have really enjoyed working with the EMP Trust team over the past couple of years on this software

Jun 13, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Software is very user-friendly and the support staff is amazing! Anytime I find something I feel like needs to be changed or added, they work quickly to do so.

Cons: Setting up new users and locations is time consuming. Help desk sometimes takes longer than expected to respond to questions.

Overall: The reporting and oversight that I get from the system is amazing.

Incredibly easy to use and easily customized to our needs.

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer service is top notch. Anytime I have a question my rep is responsive via phone or email and able to offer a quick and effective solution.

Cons: Our implementation was lengthy due to limitations of out HRIS receiving the data - this was NOT the fault of Emp Trust software. During this process the Emp Trust team was patient and available to answer questions from our HRIS vendor.

Overall: We have revolutionized our on boarding process from a manual paper driven process to a completely automated system enhancing the experience of the new hire and reducing the amount of time for new hire processing.

Very positive experience

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use. The system is very intuitive and very easy to use. It is upfront and really takes care of all the HR needs. This software allows you to set up automated workflows and internal task which is very helpful.

Cons: I would like to see more reports. Right now, we send a request for the desired report and it is set up by the team to pull all the required data.

Overall: Ease of use, great customer support. We do really enjoy the services and the software.

Oct 14, 2017
5/5
Overall