# Workhuman Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Workhuman the right Employee Recognition solution for you? Explore 2161 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125670/Workhuman/reviews

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Workhuman

4.8 (2161)

[View alternatives](https://www.capterra.com/p/125670/Workhuman/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 8th, 2026

# Reviews of Workhuman

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

IE

Ismail E

Customer Support SpecialistInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“I particularly enjoy the recognition and rewards features, as they encourage teamwork and boost morale. While there is a small learning curve when exploring all of the available tools, the platform is generally user-friendly and effective for employee engagement.“

June 1, 2026

SF

Sarah F

Medical AssistantHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months.

“My least favorite thing about workhuman is the fact that your can't edit your recognition through the application on your phone.“

June 23, 2026

Shyam Kishor P

Office AssistantInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The learning curve is practically non-existent, and redeeming points for gift cards is a smooth, straightforward process with plenty of good options.“

June 30, 2026

AR

Agnes R

Chief Executive OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“The local team typed my address wrong and the package I got was delivered to the wrong house and it became a mess trying to fix it.“

February 7, 2026

BB

Brooklyn B

Global Specialized Skills - Program DesignerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“The ability to track and share these highlights with leadership has also improved transparency and communication across different levels of the organization. While there is room for improvement in terms of customization, the platform has been an invaluable tool for promoting a culture of recognition and appreciation.“

July 18, 2024

ZM

Zack M

ESG Data Management LeadFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“When you apply multiple filters or sorting to searches for items to redeem your points on, the custom search doesn't always save, so you may have to redo the filtering you applied.“

July 30, 2024

JS

Jagat S

ManagerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“The UI is fantastic and enables me to recognize & appreciate my team & peers with ease along with feed which enables me to congratulate those who have been recognized in my network.“

August 15, 2024

lL

lewis L

BillingFinancial Services, 10,001+ employeesUsed the software for: Less than 6 months.

“Some of the products are very overpriced when compared to points to currency value you can get from redeeming vouchers instead, and the product selection isn't great in some categories. But the voucher choice makes this irrelevant for the most part, as you can just buy what you want using vouchers. “

August 9, 2024

## Showing most helpful reviews

Showing 1-25 of 2161 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DSR S.  
QA-Training  
Pharmaceuticals  
Used the software for: 2+ years

### "Overall, this is an incredible experience. ...Worthful Workhuman"

August 7, 2024

5.0

Overall experience is wonderful. 10/10 rating and highly recommendable application to recognize each other within an organization.

Pros

The approval process aligned with organization organogram. Easy redemption process. Varieties of products and recommendations of products can be redeemed with available points. gift cards and products availability with minimum number point i.e. below 50 points.

Cons

This point to be considered as Feeback rather than "cons". I feel more if I see amazon/Flipkart Gift cards availability in Workhuman portal.

Review Source

JO

Jennifer O.  
na  
Pharmaceuticals  
Used the software for: 1-2 years

### "Capterra : the work human experience "

September 6, 2024

5.0

It's been easy to use and an awesome experience

Pros

It is user friendly Helps teams recognize each other's effort therefore introduces humanity and collaboration into the workplace

Cons

Nil of note for now. It has very little disadvantages in my opinion

Alternatives considered

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Reason for choosing Workhuman

it was more user friendly and thus the best choice

Review Source

MH

Mai H.  
support engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Great Experience"

January 28, 2025

3.0

It's a good experience overall. Good to use

Pros

User friendly interface and easy to use.

Cons

There is no Variety for the Gift cards stores

Review Source

MK

Marina K.  
Chief Financial Officer  
Computer Software  
Used the software for: 1-2 years

### "Better Than I Expected"

March 24, 2026

5.0

The good news about using WorkHuman is that I no longer have to lug around those disgusting paper catalogs. Using the WorkHuman app allows me to see who else is receiving recognition within my department so I am no longer left wondering why I am receiving recognition. WorkHuman is helpful in allowing me to be more proactive with my co-workers as I can now easily recognize them from my phone. WorkHuman has saved me actual dollars as I have used my points to purchase items such as a watch instead of spending my own money.

Pros

I was pleasantly surprised that I did receive the Sony noise cancelling headphones for the points I redeemed and I did not pay a single penny in shipping. I thought the onboarding process was going to be much worse than what it turned out to be. I also was happy to find out that I didn't have to contact IT one time. The app does work while I am walking down to the break room and want to quickly send a message.

Cons

The tracking for electronic gift cards has no tracking at all. This means I will have manually go through my spam and try to locate the gift card. I've seen some instances where the delivery date for the electronic gift cards are way over the estimated delivery date given to me by WorkHuman and it is frustrating.

Review Source

AD

Andrew D.  
Desktop Support  
Financial Services  
Used the software for: 6-12 months

### "WorkHuman! For all your fellow humans"

August 22, 2024

5.0

I was brand new to Workhuman and I am converted full 100% on board

Pros

It really shows your coworkers who go that extra mile just how appreciated they really are

Cons

I haven't found any downsides to the platform yet!

Review Source

NN

Nalluri N.  
ANALYST  
Accounting  
Used the software for: 1-2 years

### "WORKHUMAN REVIEW"

July 22, 2024

4.0

Employees feel more valued and motivated, leading to higher morale and productivity. Fostering a positive work environment where achievements are celebrated regularly.

Pros

Encourages employees to stay focused on their goals and celebrates their achievements, promoting a sense of accomplishment and motivation.

Cons

A less user-friendly interface can hinder adoption and regular use by employees

Alternatives considered

[Blueboard](https://www.capterra.com/p/153992/Blueboard/)

Reason for choosing Workhuman

Offers a broad suite of tools for employee recognition, performance management, and engagement in one platform. Advantage: Provides an integrated approach that can streamline multiple HR processes.

Review Source

SB

Sunsuray B.  
Operations Project Manager  
Financial Services  
Used the software for: 1-2 years

### "Motivation"

August 12, 2024

4.0

I have had an amazing experience with giving and receiving points. I wish more people would participate.

Pros

The ability to recognize people that may be on a lower level within your company that would otherwise not be recognized by leaders.

Cons

The points don't match the value of the gift. Also, leadership has the ability to demote the Inspire points down to Cheers for Peers that carry no value. It doesn't quite mean as much to the person receiving the inspiration points.

Switched from

[Bonusly](https://www.capterra.com/p/167338/Bonusly/)

Company change, it was not an option for employees

Review Source

DP

David P.  
advanced lead product definition engineer  
Airlines/Aviation  
Used the software for: 2+ years

### "Easy to use system for employee incentives"

July 12, 2024

5.0

Very positive- it gives me the tools I need to recognize peers for work above and beyond their role.

Pros

It's very simple to find coworkers in the tool and then locate an appropriate award tier to nominate them for. Transparent feedback is received when their award is acted upon which keeps you apprised on it's status.

Cons

I wish the service award could be converted into a eCard because personally I picked something for my 10 year anniversary reward that ended up being not as expected.

Switched from

[GearChain](https://www.capterra.com/p/10023123/GearChain/)

New employer had a different system instead of the last one I had.

Review Source

yP

yan P.  
senior project manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "redeem gift and easy to export."

September 12, 2024

5.0

Pros

redeem gift and easy to export, what is more import, it informs everybody

Cons

not link to Workday, not show a dashboard

Switched from

[Kudos](https://www.capterra.com/p/140423/Kudos/)

company decision and also this is more related to gift

Review Source

Lucy H.  
Manager  
Media Production  
Used the software for: I used a free trial

### "Workhuman Review "

January 27, 2025

5.0

Pros

It is a great product to help with supporting other teams.

Cons

It can be a lengthy process getting someone submitted.

Review Source

SL

Sarah L.  
Software Architect  
Aviation & Aerospace  
Used the software for: 2+ years

### "Working and Being Human"

January 13, 2025

5.0

Workhuman has been a great tool for recognizing the hard work that might otherwise go unrecognized by team members. It's important to remember in a work environment that we're all human by nature and appreciate thanks and acknowledgement for the extra hard work that we accomplish beyond our day to day roles and responsibilities.

Pros

The platform is an easy to use and flexible tool that allows you to publicly acknowledge the accomplishments of your co-workers so that others know and see that they are going above and beyond.

Cons

I wish there were more options for redeeming impact award credits around different travel activities/excursions/etc.

Review Source

TS

Terr S.  
Exec Admin  
Information Technology and Services  
Used the software for: 2+ years

### "Workhuman for All!"

January 6, 2025

5.0

Overall a great experience!! Workhuman is user friendly and easy to get around!

Pros

Such an easy and great program! Workhuman is user friendly and lots of info at your hand!

Cons

Nothing that I can think of. Workhuman is easy to use and follow!

Review Source

ST

Snehalata T.  
Advisor  
Financial Services  
Used the software for: 2+ years

### "Great Tool"

January 27, 2025

4.0

It was very good experience getting recognized and opportunity to recognize peers.

Pros

Positive user experience and great tool to recognize colleagues.

Cons

Occasional downtime or server errors can harm business credibility.

Review Source

RA

Ricardo A.  
Quality  
Medical Devices  
Used the software for: 2+ years

### "Complete and Efficient "

February 11, 2025

5.0

very good, I will always recommend this tool.

Pros

It's an awesome and complete tool to recognize employees, the best perk is that the tool is very efficient, so whenever there is a recognition to anyone is fast and that credit is available to be used for a lot of variety of gift cards, those gift cards also come really fast to your email and they always work.

Cons

If you purchase items or products other than the gift cards, almost all the products are overpriced, sometimes they have a discount but still they are way overpriced when you compare the same product at any online retailer.

Review Source

DW

Dave W.  
SE  
Information Technology and Services  
Used the software for: 2+ years

### "5 Star I like it"

December 18, 2024

5.0

Pros

Flexibility - I think the amount of offers are good

Cons

Could do with some more options for the gift cards

Review Source

AMM

Ahmad Munawar M.  
Talent Acquisition  
Computer Hardware  
Used the software for: 2+ years

### "Recognition Made Easy"

January 31, 2025

5.0

My overall experience with the Workhuman platform has been fantastic; as mentioned above, it makes recognizing and celebrating my colleagues' achievements a delightful part of my workday.

Pros

Seamless integration and a user-friendly interface make recognizing and celebrating my colleagues' achievements straightforward and rewarding.

Cons

While I appreciate the variety of gift cards available on the Workhuman platform, I've noticed some inconsistencies with the merchants, particularly with grocery stores. It would be great to have a more stable selection, as some of my frequently requested options seem to change regularly.

Review Source

KT

Kereen T.  
Product Manager  
Pharmaceuticals  
Used the software for: 6-12 months

### "User friendly site "

January 14, 2025

4.0

Good experience, easy to navigate. It's good platform for recognition.

Pros

The interface and outlook design very pleasing and appealing

Cons

Limited information on the item so need to do own browsing/google for more information

Review Source

SS

Sheila S.  
Business Tax associate  
Computer Software  
Used the software for: I used a free trial

### "Workhuman product"

December 23, 2024

5.0

This is my first time interacting and I am looking for a positive experience as I get to know the ins and outs.

Pros

For me this has been a good experience learning how information is capture by our organization and we get to voice our input as various products are added through our organization. I feel its a great feature.

Cons

I have not had any cons as of yet about WorkHuman.

Review Source

NA

Naveen A.  
Technical Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Feedback of Workhuman"

December 26, 2024

5.0

Very Good Experience having purchased good products and yet to buy through coupons as well..

Pros

Getting Rewards Points, Gift coupons useful in daily life.

Cons

Some unavailable products in gift cards let say Flipkart,Amazon..etc

Review Source

HLL

Hai Long L.  
Product Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "Easiest way to recognize your colleagues"

January 18, 2025

5.0

Overall is good, however buying in the store should be improved

Pros

Easy for recognize people. All of criteria is short & simple, but can cover all efforts. Suggestion point is an useful tools.

Cons

List of products in store is lack of attraction. The price is too high when compares to an option which is buying online or in the store

Review Source

AKY

Abhishek Kumar Y.  
Programmer Analyst  
Information Technology and Services  
Used the software for: 6-12 months

### "Workhum review"

January 29, 2025

5.0

Overall experience is good, though there are possibilities for enhancements.

Pros

It is good to use and you get more insights and praise

Cons

Nothing as of now, one cons i feel there's no option to redeem voucher in Amazon or Flipkart.

Review Source

AVK

Amogh Vardhan K.  
Software Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Seamless Recognition with Great Redemption options"

January 28, 2025

5.0

Overall experience is pretty great. I have been a user since last 5 years

Pros

Exactly what a recognition software should do. It has simple and straightforward UI. I have never faced any redemption issues. I love the amazon coupon redemption option it unlocks a lot of things that we can shop.

Cons

Everything is good. No complaints about Workhuman

Review Source

AJ

ANGELA J.  
PRODUCTION ASSEMBLER  
Warehousing  
Used the software for: 1-2 years

### "AWESOME. I AM GLAD THAT MY JOB OFFER THIS "

January 26, 2025

5.0

VERY GOOD. JUST WISH SOME OF THE PRODUCT WAS A LITTLE LOWER ON ESTARS

Pros

I LOVE SHOPPING ON THIS WEBSITE WITH MY ESTARS. GOOD QUALITY

Cons

NOTHING. IT IS AN AWESOME SITE. NEED TO LOWER THE ESTAR

Review Source

SC

Sarai C.  
Neighborhood Care Navigator  
Hospital & Health Care  
Used the software for: 1-2 years

### "GREAT INCENTIVE"

January 6, 2025

5.0

Pros

It's an incentive - I feel recognized, and it can be redeemable for items I would buy for myself which I appreciate.

Cons

I'm having issues receiving my redeemed gifts, it could be because of the holidays but I find it a little of an inconvenience since you need to sign off and you never know when the delivery is out so you can receive your gift.

Review Source

AR

Ankita R.  
Assistant manger  
Food & Beverages  
Used the software for: 6-12 months

### "It is great application to appreciate my coworkers."

March 17, 2025

5.0

Very easy to use, great layout, well bifurcated category wise

Pros

It motivates to work more efficiently and effectively

Cons

Can bring more category which will give more buying option

Review Source

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