# Workhuman Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Workhuman the right Employee Recognition solution for you? Explore 2162 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125670/Workhuman/reviews/

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Workhuman

4.8 (2162)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 22nd, 2026

# Reviews of Workhuman

Ease of use

4.8

Customer Service

4.7

## Pros and Cons in Reviews

IE

Ismail E

Customer Support SpecialistInformation Technology and Services, 51 - 200 employeesUsed the software for: Less than 6 months.

“I particularly enjoy the recognition and rewards features, as they encourage teamwork and boost morale. While there is a small learning curve when exploring all of the available tools, the platform is generally user-friendly and effective for employee engagement.“

June 1, 2026

SF

Sarah F

Medical AssistantHospital & Health Care, 10,001+ employeesUsed the software for: 6-12 months.

“My least favorite thing about workhuman is the fact that your can't edit your recognition through the application on your phone.“

June 23, 2026

Shyam Kishor P

Office AssistantInformation Technology and Services, 2 - 10 employeesUsed the software for: 1-2 years.

“The learning curve is practically non-existent, and redeeming points for gift cards is a smooth, straightforward process with plenty of good options.“

June 30, 2026

AR

Agnes R

Chief Executive OfficerInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years.

“The local team typed my address wrong and the package I got was delivered to the wrong house and it became a mess trying to fix it.“

February 7, 2026

JS

Jagat S

ManagerInformation Technology and Services, 10,001+ employeesUsed the software for: More than 2 years.

“The UI is fantastic and enables me to recognize & appreciate my team & peers with ease along with feed which enables me to congratulate those who have been recognized in my network.“

August 15, 2024

ZM

Zack M

ESG Data Management LeadFinancial Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“When you apply multiple filters or sorting to searches for items to redeem your points on, the custom search doesn't always save, so you may have to redo the filtering you applied.“

July 30, 2024

RE

Robert E

DirectorHealth, Wellness and Fitness, 10,001+ employeesUsed the software for: 1-2 years.

“I enjoy the flexibility to recognize colleagues for different levels of effort and impact in the contributions that they make, while enabling us to recognize more broadly than we were able to do so previously“

August 23, 2024

lL

lewis L

BillingFinancial Services, 10,001+ employeesUsed the software for: Less than 6 months.

“Some of the products are very overpriced when compared to points to currency value you can get from redeeming vouchers instead, and the product selection isn't great in some categories. But the voucher choice makes this irrelevant for the most part, as you can just buy what you want using vouchers. “

August 9, 2024

## Showing most helpful reviews

Showing 1-25 of 2162 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DSR S.  
QA-Training  
Pharmaceuticals  
Used the software for: 2+ years

### "Overall, this is an incredible experience. ...Worthful Workhuman"

August 7, 2024

5.0

Overall experience is wonderful. 10/10 rating and highly recommendable application to recognize each other within an organization.

Pros

The approval process aligned with organization organogram. Easy redemption process. Varieties of products and recommendations of products can be redeemed with available points. gift cards and products availability with minimum number point i.e. below 50 points.

Cons

This point to be considered as Feeback rather than "cons". I feel more if I see amazon/Flipkart Gift cards availability in Workhuman portal.

Review Source

BG

Bec G.  
Proactive Tools and Analytics Coordinator ANZ  
Information Technology and Services  
Used the software for: 1-2 years

### "Workhuman survey"

August 11, 2024

4.0

Pretty good - most of my issues is with my company administers it rather than the platform itself. It did get disabled and had certain limitations for a long time.

Pros

I like that I can exchange for a variety of different things and vouchers. Sometimes you can find this you wouldn't really expect, but I tend to use points mostly for vouchers when I want new games/appliances and things.

Cons

My company inflates the dollar to points value a bit which is frustrating.

Switched from

[Prezi](https://www.capterra.com/p/140325/Prezi-Business/)

Previously my company used Prezzee vouchers. I'm not sure if that's the same as 'Prezi' but it wouldn't come up as an option.

Review Source

DC

Debjyoti C.  
Deputy GM  
Oil & Energy  
Used the software for: 1-2 years

### "fine overall"

January 8, 2025

3.0

product quality was bad, but they need to improve on return and tracking.

Pros

variety of product they have, categories.

Cons

there's no cancellation option or return option.

Review Source

SS

Sasha S.  
Co-Founder, Chief Executive Officer and President  
Information Technology and Services  
Used the software for: 2+ years

### "Surprised at how easy the whole thing went so smoothly"

May 21, 2026

5.0

Free stuff is free stuff to me so I’ll take it. I am assuming that Human Resources doesn’t have to do paper calculations anymore. My manager is able to approve items throughout the year versus waiting until we get to our year-end reviews.

Pros

It’s hard to believe, but the people who work in the Support Team (also known as Help Desk), actually appear to be real people who can experience emotions and have feelings, instead of being just some type of computer program. I had no expectations what-so-ever when placing my ticket into the system. I expected them to immediately close my ticket once they read it, and then I’d never even hear back about anything.

Cons

There are a lot of points you can earn, which allow you to select different types of merchandise or Amazon gift cards, from within Workhuman’s claim portal. To tell the truth, I’m still unsure whether I successfully submitted an order or not because most corporate portals freeze up. The mobile catalog is slow too, and will only load each single page in roughly 10 seconds.

Review Source

AD

Andrew D.  
Desktop Support  
Financial Services  
Used the software for: 6-12 months

### "WorkHuman! For all your fellow humans"

August 22, 2024

5.0

I was brand new to Workhuman and I am converted full 100% on board

Pros

It really shows your coworkers who go that extra mile just how appreciated they really are

Cons

I haven't found any downsides to the platform yet!

Review Source

NN

Nalluri N.  
ANALYST  
Accounting  
Used the software for: 1-2 years

### "WORKHUMAN REVIEW"

July 22, 2024

4.0

Employees feel more valued and motivated, leading to higher morale and productivity. Fostering a positive work environment where achievements are celebrated regularly.

Pros

Encourages employees to stay focused on their goals and celebrates their achievements, promoting a sense of accomplishment and motivation.

Cons

A less user-friendly interface can hinder adoption and regular use by employees

Alternatives considered

[Blueboard](https://www.capterra.com/p/153992/Blueboard/)

Reason for choosing Workhuman

Offers a broad suite of tools for employee recognition, performance management, and engagement in one platform. Advantage: Provides an integrated approach that can streamline multiple HR processes.

Review Source

DP

David P.  
advanced lead product definition engineer  
Airlines/Aviation  
Used the software for: 2+ years

### "Easy to use system for employee incentives"

July 12, 2024

5.0

Very positive- it gives me the tools I need to recognize peers for work above and beyond their role.

Pros

It's very simple to find coworkers in the tool and then locate an appropriate award tier to nominate them for. Transparent feedback is received when their award is acted upon which keeps you apprised on it's status.

Cons

I wish the service award could be converted into a eCard because personally I picked something for my 10 year anniversary reward that ended up being not as expected.

Switched from

[GearChain](https://www.capterra.com/p/10023123/GearChain/)

New employer had a different system instead of the last one I had.

Review Source

SB

Sunsuray B.  
Operations Project Manager  
Financial Services  
Used the software for: 1-2 years

### "Motivation"

August 12, 2024

4.0

I have had an amazing experience with giving and receiving points. I wish more people would participate.

Pros

The ability to recognize people that may be on a lower level within your company that would otherwise not be recognized by leaders.

Cons

The points don't match the value of the gift. Also, leadership has the ability to demote the Inspire points down to Cheers for Peers that carry no value. It doesn't quite mean as much to the person receiving the inspiration points.

Switched from

[Bonusly](https://www.capterra.com/p/167338/Bonusly/)

Company change, it was not an option for employees

Review Source

yP

yan P.  
senior project manager  
Pharmaceuticals  
Used the software for: Less than 6 months

### "redeem gift and easy to export."

September 12, 2024

5.0

Pros

redeem gift and easy to export, what is more import, it informs everybody

Cons

not link to Workday, not show a dashboard

Switched from

[Kudos](https://www.capterra.com/p/140423/Kudos/)

company decision and also this is more related to gift

Review Source

Lucy H.  
Manager  
Media Production  
Used the software for: I used a free trial

### "Workhuman Review "

January 27, 2025

5.0

Pros

It is a great product to help with supporting other teams.

Cons

It can be a lengthy process getting someone submitted.

Review Source

MK

Mouloukou K.  
Account executive  
E-Learning  
Used the software for: 2+ years

### "The best employee recognition tool! "

July 16, 2025

5.0

Very positive - expect for the high points and limitations to redeem them. It has been a great experience on Workhuman

Pros

The ease of use of the platform and the intuitive nature of the features. I have used the platform for years now and recognised many coworkers

Cons

The fact that the number of partners is limited. As a result points can't be redeemed in some major retail shops. A good alternative to that could be to make it possible to redeem on temporary bank card. Another issue is the fact that some items are very overpriced when reedeming on the platform directly against points instead of a voucher for let's say Argos

Review Source

AG

Aibemark G.  
Analyst III Infrastructure Services  
Information Technology and Services  
Used the software for: 2+ years

### "Great places to get all the vouchers you need in one place!"

January 30, 2025

5.0

My experience was all great. I have never had any problems with Workhuman. From browsing available items per category to redeeming vouchers, it's a lit. The site is responsive, easy to navigate, and most of all, it's user-friendly. I would definitely recommend this.

Pros

My favorite thing about Workhuman is how simple it is to purchase or redeem gift cards. The fact that using the voucher to apply it to any of your purchases or as a gift will not take you long makes it incredibly convenient. It will ask you to double-check the information before using the voucher to ensure that you will not make any mistakes. It allows time for review prior to submission. Additionally, the code will be available in a matter of minutes.

Cons

If I were to search for one thing, it would be the variety of gift card amounts that I could use. It would be fantastic if they let you enter any custom amount that you could use as a voucher.

Review Source

ST

Snehalata T.  
Advisor  
Financial Services  
Used the software for: 2+ years

### "Great Tool"

January 27, 2025

4.0

It was very good experience getting recognized and opportunity to recognize peers.

Pros

Positive user experience and great tool to recognize colleagues.

Cons

Occasional downtime or server errors can harm business credibility.

Review Source

JB

Jason B.  
Scrum Master  
Insurance  
Used the software for: 1-2 years

### "Workhuman is a great resource for working humans!"

February 4, 2025

5.0

I use Workhuman weekly to recognize teammates, review my own recognitions, and redeem rewards.

Pros

The application is user-friendly. The dashboard helps me to ensure I am doing my part to recognize teammates on a regular basis. Also, the variety of rewards is great!

Cons

The recommended awards should be adjusted to reflect inflation. Perhaps also consider additional keyword criteria to better inform the recommended amounts.

Review Source

BR

Beth R.  
Inpatient Case Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to give shout outs!"

February 4, 2025

5.0

Pros

Quickly enables me to give shout outs while not disrupting my work flow

Cons

Some employees are hard to find if they go by a different or shorter name (e.g., Beth vs Elizabeth)

Review Source

KT

Kereen T.  
Product Manager  
Pharmaceuticals  
Used the software for: 6-12 months

### "User friendly site "

January 14, 2025

4.0

Good experience, easy to navigate. It's good platform for recognition.

Pros

The interface and outlook design very pleasing and appealing

Cons

Limited information on the item so need to do own browsing/google for more information

Review Source

LFR

Luis Felipe R.  
Implementation Project Manager  
Human Resources  
Used the software for: 1-2 years

### "Useful platform"

January 30, 2025

5.0

Fantastic ! the addition of the inclsuionn advisor and sepll checker are very helpful and necessary :)

Pros

The ability to connet accross the company to send shout outs to peers or simply recognize the work we all do for our internal and external partners

Cons

Is missing some audio and graphic capabilities that can enhanced the message we tried to send to our peers.. only that

Review Source

NCSK

Nicholas Chung Shen K.  
Senior Specialist  
Pharmaceuticals  
Used the software for: 2+ years

### "Workhuman review"

December 31, 2024

4.0

Overall, Workhuman consistently provides a pleasant user experience with positive vibes; it is easy to use and navigate.

Pros

The interface is user friendly and intuitive to navigate to recognize my peers and colleagues and also when searching for gifts to redeem. There are also timely email reminders and notification.

Cons

Some of the gift cards and vouches could be presented in smaller denomination, but I understand this might be constrained by the vendors/providers.

Review Source

cB

chris B.  
engineer  
Medical Devices  
Used the software for: 1-2 years

### "Recognition and rewards"

February 3, 2025

4.0

A very seamless and straightforward process.

Pros

The electronic process of connecting appreciation in this new work environment of working remote.

Cons

this process can be without human contact, and possibly sterile in that manner. Possibility of incorporating video clips or voice memos to incorporate a more personal approach,?

Review Source

NC

Nancy C.  
Program Manager  
Hospital & Health Care  
Used the software for: 2+ years

### "340B Program Manager"

February 4, 2025

5.0

Again, Workhuman is simple to use and connect with other employees to provide positive feedback.

Pros

Workhuman is easy to use and follow. From sign in to submission, it is good to go.

Cons

Workhuman is super easy to use. There isn't much to not like.

Review Source

AJ

ANGELA J.  
PRODUCTION ASSEMBLER  
Warehousing  
Used the software for: 1-2 years

### "AWESOME. I AM GLAD THAT MY JOB OFFER THIS "

January 26, 2025

5.0

VERY GOOD. JUST WISH SOME OF THE PRODUCT WAS A LITTLE LOWER ON ESTARS

Pros

I LOVE SHOPPING ON THIS WEBSITE WITH MY ESTARS. GOOD QUALITY

Cons

NOTHING. IT IS AN AWESOME SITE. NEED TO LOWER THE ESTAR

Review Source

AS

Astitva S.  
Programmer Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Workhuman review"

March 1, 2025

4.0

It was great using workhuman, i was able to redeem my points easily and conveniently.

Pros

The variety of vouchers and products available on site.

Cons

There could more options like Amazon and flipkart vouchers as well

Review Source

PY

PRANATHI Y.  
software engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "my review for workhuman"

December 19, 2024

5.0

Pros

it's a great tool to recognize colleagues

Cons

workhuman tool sometimes doesn't allow to view all my colleague's awards as it limits to only a few.

Review Source

SC

Sarai C.  
Neighborhood Care Navigator  
Hospital & Health Care  
Used the software for: 1-2 years

### "GREAT INCENTIVE"

January 6, 2025

5.0

Pros

It's an incentive - I feel recognized, and it can be redeemable for items I would buy for myself which I appreciate.

Cons

I'm having issues receiving my redeemed gifts, it could be because of the holidays but I find it a little of an inconvenience since you need to sign off and you never know when the delivery is out so you can receive your gift.

Review Source

HS

Harsha S.  
Sr Advisor  
Computer Hardware  
Used the software for: 1-2 years

### "My Experience-Workhuman"

February 3, 2025

5.0

excellent ..enjoying .,overall experience is good

Pros

simple design ..easy to understand ..hassle free

Cons

all good as of now i don't see any cons .

Review Source

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