# ALEX Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ALEX Software - reviews, pricing plans, popular comparisons to other Benefits Administration products and more.

Source: https://www.capterra.com/p/125677/ALEX

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# 

 ALEX Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ALEX

## What is ALEX?

Benefits administration solution that helps users with health insurance administration, onboarding, talent retention, and more.

## What is ALEX used for?

[Benefits Administration](https://www.capterra.com/benefits-administration-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ALEX

4.5 (2)

VS.

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting Price

Contact vendor

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (2)

Ease Of Use

4.9 (4,599)

Value For Money

3.5 (2)

Value For Money

4.8 (3,462)

Customer Service

4.5 (2)

Customer Service

4.7 (3,742)

## ALEX alternatives

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

[4.4 (1,173)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Attendance Management

Manage attendance for classes, shifts, meetings, or events

Benefits Management

Record employee's benefit plans and selections throughout career progression

Compensation Management

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Document Management

Store, manage, and track all electronic documents in a centralized location

ALEX 15 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage attendance for classes, shifts, meetings, or events

Record employee's benefit plans and selections throughout career progression

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Manage benefit portfolio selection that is available to your employees through workplace and automate related administrative tasks

Electronic storage of staff/employee contact information and job status in a centralized repository

Set up and manage health insurance benefits for employees

Select benefits and provide information needed to participate in a benefit via an online portal

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Set up and manage retirement benefits for your employees

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (2)

4.5

Based on 2 reviews

## Pricing

Value for money

3.5 (2)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

3.5 (2)

3.5

Based on 2 reviews

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## Support, customer service and training options

Customer Service

4.5 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (2)

4.5

Based on 2 reviews

## User reviews

Overall rating

4.5

Based on 2 reviews

Filter by rating

5(1)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Human Resource & Benefits Manager

Hospital & Health Care

### "Educate employees with your benefit options"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 15, 2019

This software can help take some of the load off the benefits team during OE and all year with answering many of the general questions on how their benefits work!!!!

Pros

Provide all of the details about your benefit offerings, the system will then ask employees questions and based on the answers provide the best option for the plans you offer. Alex even has a sense of humor! Really helps employees to understand what benefits might fit their household best as well as educate them on how the plans work etc!!! Great tool and very easy to use!!!!

Cons

Quite expensive, unfortunately small employers will not be able to quantify the costs even though the benefits it brings to the employees is quite impressive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NH

Nathan H.

Management Assistant

### "I was introduced to Alex as an alternative to helping employees enroll in various benefits (health)."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

June 13, 2018

Pros

It saves a lot of time with employees, who are customers of your organization. The software Alex asks questions and based upon answers given shows costs of various health plans. In our case we offer HMO, PPO, and some over 65 plans. Alex really helps give the info in a very understandable manner.

Cons

The cost of the product runs upwards for the life of owning/using the product. I believe that is worth it, however, costs like that require high levels of approval in most organizations so unless you are the decision maker expect it to be some time before you are enjoying Alex

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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