# I9 Intelligence Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about I9 Intelligence Software - reviews, pricing plans, popular comparisons to other Compliance products and more.

Source: https://www.capterra.com/p/125680/I-9-Intelligence

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# 

 I9 Intelligence Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 10, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

I9 Intelligence

## What is I9 Intelligence?

Since 1997, i9 Intelligence has set the standard for I-9 compliance software. Our best-in-class platform combines intelligent error prevention with expert US-based support to keep organizations audit-ready. From seamless E-Verify integration to remote verification, we help businesses of all sizes maintain perfect I-9 compliance while preventing costly penalties. Built by immigration attorneys and trusted nationwide, our platform offers comprehensive protection beyond basic form-filling. With features like real-time compliance monitoring and automated verification, we've helped organizations prevent millions in potential fines while streamlining their I-9 process. Enterprise-ready yet simple to use, i9 Intelligence integrates seamlessly with leading HRIS systems including SAP SuccessFactors. Experience the platform trusted by leading organizations for audit-ready I-9 compliance.

## What is I9 Intelligence used for?

[Compliance](https://www.capterra.com/compliance-software/)

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### I9 Intelligence

5.0 (3)

VS.

[4.5 (280)](https://www.capterra.com/p/172274/Network-Configuration-Manager/reviews/)

Starting Price

Contact vendor

Starting Price

$238

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.5 (280)

Value For Money

5.0 (3)

Value For Money

4.6 (239)

Customer Service

4.7 (3)

Customer Service

4.5 (266)

## I9 Intelligence alternatives

[4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.5 (526)](https://www.capterra.com/p/148577/MasterControl/reviews/)

Starting price

$25000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (328)](https://www.capterra.com/p/218549/UserWay/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.4 (3,269)](https://www.capterra.com/p/120109/Xero/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Tracking

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

Archiving & Retention

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audit Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Risk Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts/Escalation

System alerts about the need to escalate an issue or request

I9 Intelligence 13 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Track and report regulatory data to either internal management or external stakeholders

Store, manage, and track all electronic documents in a centralized location

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards

Timed notification for any upcoming task, deadline, appointment, or activity

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set up connections to third-party platforms to improve business processes

Get Advice

We can help you find the software with the features you need.

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

5.0 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

5.0 (3)

5.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (3)

4.7

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

LA

LaQuita A.

Regional Director

Staffing and Recruiting

### "World-Class Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 17, 2024

Overall, our experience has been great! The entire team is amazing, but \[sensitive content hidden\] rises above all expectations! Her level of service is personal and professional. We consider her as family.

Pros

Our entire team appreciates the customer service and friendly guidance on every call.

Cons

We currently do not have any cons at this time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VM

Valerie M.

HR Coordinator

Education Management

### "Works very well for us!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 12, 2024

Pros

Reasonable cost, easy to use, great customer service. A win-win for our needs!

Cons

We occasionally had glitches (which were probably user error) but since the update in the fall we have not had any issues at all.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Aaron S.

Auditor

Human Resources

### "An I-9 system ahead of the others"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 5, 2024

I have a more specific need, being an I-9 auditor, over an end user. But, I support end users daily. And there are no issues that I don't see with other systems out there. However, I stand by Lookout over all other systems I've seen and use, (for many reasons) but compliance more than anything.

Pros

Putting I-9 compliance first is the highest priority. I've seen other systems that promise ease of use, that are lacking in compliance (and sometimes) basic functions required for the total I-9 process. Lookout's I-9 system is easy with compliance at the forefront.

Cons

There are only a few programming things that I feel could be changed to make the system a bit more intuitive. However, overall it's my most recommended I-9 system currently on the market.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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