Who Uses This Software?

Early Childhood Educators


Average Ratings

12 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • KidReports
  • www.kidreports.com/
  • Founded 2011
  • United States

About KidReports

KidReports is the leading communication software for child care providers. Provide peace of mind by sending real time notices, photos, videos and daily reports to parents throughout the day. Manage your historical data for compliance with ease. KidReports is easy to use and saves teachers time. Our system is customizable to YOUR reporting. Set your child care apart from the rest. Find out why parents are saying they "can't live without this service" by trying our free 30-day trial!


KidReports Features

  • Billing & Invoicing
  • Calendar Management
  • Check-in / Check-out
  • Child Care Center
  • Daily Reports
  • Employee Management
  • Food Program Records
  • Home-Based
  • Immunization Records
  • Lesson Plan Management
  • Mailing List Management
  • Menu Planning
  • Online Registration
  • Parent / Child Records
  • Parent Portal
  • Payment Processing
  • Photo Gallery
  • Text Messaging
  • Volunteer Management
  • Wait List Management

KidReports Reviews Recently Reviewed!


Ashley Repko has been amazing helping us get started she has been so patient with all our questions

Mar 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the options and the customization capabilities that KidReports provides for our center. We used a different program for parent communication prior to KR so parents and teachers had a tough time switching but now that we have used it for over a month everyone is loving it. I am so pleased that I am able to customize the activities so I have created our Medical Authorization form, Medication Log, Child Ill Form, Child Health, and so many others. The ease of use for the staff to be able to just select the Early Learning Standard they are working on and tie it to a picture or a video is the BEST! It makes documenting children's progress and accomplishments so much easier. The parents love getting the pictures/videos throughout the day along with the rest of the information they receive daily. I really get excited when I think of something new that I can add to the activities, and it has reduced the amount of paper that we use because we virtually have everything set up electronically.

Cons: Sometimes when I'm setting things up in the activities I start to type in a box and my cursor goes away and I don't realize that all of my typing is going nowhere. There were a few small things that we had to get used to and was a little difficult to use in the beginning but I think it was mainly because we had previously used a different electronic communication program. I don't like how when I create an activity (i.e. accident/incident report)I need to have things show up in a specific order such as, parents name first, equipment involved, was 911 called?, etc. However, I was informed that they would be fixing this so I am able to do this by April sometime. I really don't have too much negative to say about KR, I am loving it.

Overall: Time saving for teachers which lowers payroll. Less use of paper products for forms that have to be filled out such as, accident/incident reports, medication authorizations, etc. Easier communication ability with parents and teachers. I can see immediately how many kiddos are in each room with the number of teachers as well. I can locate a child if he/she has been moved to a different room. Teachers will be able to perform conferences with much more ease with everything right at their fingertips.

We have had issues with KidReports from the day we began using the software.

Apr 26, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: We really enjoy the teacher-teacher messaging feature, as well as the teacher-parent messaging feature.

Cons: The format of the administrator website is nowhere near as functional as others, and we have had multiple issues with information not transferring from Procare to KidReports. The layout of the daily reports is awful - instead of having a giant list of meals, diapering, and toileting throughout the day, why not have a a meals section, a toileting section, and a diapering section so they are easier for parents to navigate and read instead of scrolling down a long list of their whole day? Customer service is terrible. Each time we have attempted to call, we have been placed on hold for an hour or more. The only way were able to reach someone was directly through KidReports (strictly messaging, which isn't helpful), and anyone we have spoken with hasn't been helpful - they suggested we buy our teachers new iPads JUST to have them strictly for KidReports because it doesn't run as well with other apps and photos on the iPad. What's the point of the app and software if it can't be on the iPad with anything else?

KidReports has allowed our school to easily share daily information with our parents.

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our school enjoys being able to share pictures with our parents just as much as being able to easily navigate through the simple app.

Cons: The only "issue" we seem to run into is a slower response time from the customer service team when our schools individually reach out, as opposed to the fast response our area Marketing and Media Director receives when contacting the customer service team directly.

Overall: Great parent involvement since they are able to see exactly what their child(ren) does during the day. Our parents also love how they are able to directly contact our teachers through this app. KidReports allows our school to better improve our communication with our parents.

Vendor Response

by KidReports on July 20, 2017

Hi Sidney! Thank you for taking the time to review KidReports! Please let us know how we can be of further assistance!

This product does not fulfill our center needs.

Apr 25, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: The teacher to teacher and teacher to parent messaging. This is a nice feature because the parents can go straight to the teachers instead of always needing to call.

Cons: It is not an easy app to use. Pictures are not very easy to upload. You can not go into as much detail as we would like. Things do not upload to the reports so parents aren't seeing things when they should. Parent contacts are not put in automatically from ProCare. The App defaults straight to room 1 after anything you do so you constantly have to change the classroom.

Vendor Response

by KidReports on May 08, 2018

Bobbi - Thank you for your review and comments. We are sorry to hear that your transition to KidReports has encountered some issues. We want to help ensure KidReports is fulfilling and exceeding your center's needs. Many of the items you have listed can be easily addressed and resolved with a consultation. In addition, we want to ensure you have taken advantage of our ongoing training schedules available to both school directors and teachers to better understand how to use the features we provide. A team member will also be following up directly to schedule a consultation. Best regards, The KidReports Team

Capterra-loader

KidReports is a great software used by our Child Care Center replacing paper daily reports!

Feb 15, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that KidReports has a lot of features that can be utilized to personalize each classroom's activities. Thus, teachers are able to choose from a wide variety of activities that can be added to each child's electronic report. I also loved the feature that allowed parents to receive "real-time" updates on things happening with their child.

Cons: The ease of use of KidReports was the main con. I had a difficult time navigating through all of the features.

Parents really seem to enjoy the app and getting the daily updates.

May 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software allows for quick and easy communication. It is especially great for alerting the whole school of important news or sending quick reminders.

Cons: We wish that the items in the portfolios could be kept from going out in the daily reports. Parents have already seen the pictures etc. when we release the portfolios during conferences.

Overall: Most teachers and parents seem to like the app, but some still prefer a more traditional portfolio.

Vendor Response

by KidReports on July 20, 2017

Hi Mary! Thank you for taking the time to review KidReports! Please let us know how we can be of further assistance!

Kid Reports is an awesome app. There's been some great improvements.

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that parents are able to get information anytime they please on their child's day and progress. We strive to go above and beyond for our parents and believe we have using this app. I also love that they can get pictures sent right to their phone.

Cons: It's very hard to use the app when there is an issue with the Wifi or the app itself. We have had problems when it comes to web based.

Vendor Response

by KidReports on July 20, 2017

Hi Tasha! Thank you for taking the time to review KidReports! Please let us know how we can be of further assistance!

It is a great software

Apr 05, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This software is used at my child's school. It is easy to see and navigate through his daily activities. I can see his lunch what he ate and how much if it he ate. The teacher can send me individual messages and let me know about his behavior. I love the app!

Cons: It is overall an awesome app it has frozen up once or twice when trying to navigate between tabs. But I feel that has been fixed.

We just started with KidReports and love it!

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Parents find it easy to use. The email to new parents is so easy and I love that parents can tailor it to their own wants and needs. I like that as a director I have a dashboard that gives me real time numbers. I also like the alerts when children are moved.

Cons: I wish there was a way for the teachers to see all of their class at one time with pictures. I also wish there was a diaper alert that we could set for every 2 hours.

Overall: I love the automatic upload from our Procare software. Make my life much easier.

KidReports is very user friendly and our parents love it.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very easy to use and is very user friendliness.The program is also easy to customize to fit our program.

Cons: When you refresh the program all in progress things get erased. Sometimes it gets hit accidentally and things are suddenly gone.

Vendor Response

by KidReports on July 20, 2017

Hi Amy! Thank you for taking the time to review KidReports! Please let us know how we can be of further assistance!

Professional staff!!! Great service!!!!

Dec 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to communicate with parents. I also like how parents receive real time updates throughout the day.

Overall: The best thing about this software is having the ability to communicate with the parent throughout the day. No more documenting a child's day on paper!!!!

When I needed to change my email address I was unable to find where to change it at in the system. I was able to call customer support and they were great!!!

kid reports- easy app to learn- quick access to all area for the children

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: individualized to each child, parents receive reports by via email with pictures. teachers are extremely satisfied on how quickly the app moves from one thing to another

Cons: cons for kid reports- teachers have errors to sign into the app- several attempts and steps t fix the problem

Overall: benefits from this app- learning a new way to communicate with all parents thru via email instead of the old way paper