# PagerDuty Pricing 2026 | Capterra > Learn more about PagerDuty pricing plans including starting price, free versions and trials. Source: https://www.capterra.com/p/125693/PagerDuty/pricing --- # Pricing for PagerDuty [4.6 (220)](https://www.capterra.com/p/125693/PagerDuty/reviews/) Write a Review! ## [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) has **1** pricing plan - Yes, has free trial - No free version **Credit Card Required:** Not provided by vendor ### Basic $10 **Pricing Model:** Per Feature **Payment Frequency:** Per Month Basic plan includes: Not available ## Popular alternatives to [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) Looking to learn more about Incident Management software similar to PagerDuty? Check out these popular alternatives that are closest in terms of key features, functionality, and benefits. by Freshworks [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price:$19/month [LEARN MORE](https://www.capterra.com/p/132997/Freshservice/) [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) by Datadog [4.6 (361)](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/reviews/) Starting Price:$15/month [LEARN MORE](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) by ManageEngine [4.7 (353)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price:$10/month [LEARN MORE](https://www.capterra.com/p/168192/Site24x7/) [ilert](https://www.capterra.com/p/207205/iLert/) by iLert [4.7 (65)](https://www.capterra.com/p/207205/iLert/reviews/) Starting Price:No pricing found [LEARN MORE](https://www.capterra.com/p/207205/iLert/) [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) by Atlassian [4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting Price:$20/month [LEARN MORE](https://www.capterra.com/p/227102/JIRA-Service-Management/) [View all alternatives](https://www.capterra.com/p/125693/PagerDuty/alternatives/) ## What do others say about [PagerDuty](https://www.capterra.com/p/125693/PagerDuty/) pricing? Value For Money[4.2(220)](https://www.capterra.com/p/125693/PagerDuty/reviews/) Pros Cons [Read All 220 Reviews](https://www.capterra.com/p/125693/PagerDuty/reviews/) Read Full Reviews Below Hrithik V. Software Engineer - Trading Systems Financial Services, 201-500 employees Used the software for: 6-12 months ** Overall Rating 4.0 ** Ease of Use 4.0 Customer Service 3.0 Features 5.0 Value for Money 3.0 Likelihood to Recommend 90% 9/10 Reviewer Source Source: Capterra June 21, 2026 "Reliable On-Call and Incident Management Platform" **Overall:** PagerDuty has been a reliable tool for handling on-call responsibilities and production incidents. In day-to-day use it helps ensure alerts are routed correctly and provides clear visibility into incident response. It is a tool I rely on when responding to production issues. **Pros:** PagerDuty makes on-call management and incident response simpler. Alert routing, escalation policies, and notifications are reliable, helping teams respond quickly to production issues. The integrations with monitoring and infrastructure tools are also easy to configure. **Cons:** Managing large numbers of services and escalation policies can become complex over time. The UI can feel a bit dense, and finding specific settings occasionally requires navigating through multiple pages. Ally M. Engineering Manager Financial Services, 51-200 employees Used the software for: 2+ years ** Overall Rating 3.0 ** Ease of Use 2.0 Customer Service 3.0 Features 2.0 Value for Money 4.0 Likelihood to Recommend 50% 5/10 Reviewer Source Source: Capterra July 5, 2025 "Fine. Not great." **Overall:** Generally, people stay away because the UI is so confusing and doesn’t seem to be regularly updated. I think it’s the same since I started using it 10 years ago. There are some other alternatives that seem interesting these days, like FireHydrant’s Signals, that might replace them in the market just due to them keeping up today with the newest incident response patterns. **Pros:** It makes alerting for my team fast. I love that it has unique push notifications that I can set on my phone to get through my do not disturb at night. **Cons:** Its user experience is confusing. It took me an hour to figure out how to remove someone from an escalation policy because I couldn’t delete him from the team because he was on an escalation policy! It was maddening. We eventually figured it out. Vendor Response By PagerDuty on July 7, 2025 Hi Ally – Thank you for taking the time to share your experience, and for being a PagerDuty customer. We’re glad to hear the platform is helping your team receive timely alerts, even during off-hours, and that features like custom push notifications are making a meaningful difference. We also appreciate your candid feedback on the user experience. You may be happy to know that we have several UX improvements in development, specifically aimed at simplifying on-call setup, scheduling, and team management. These updates are scheduled to roll out by the end of this year, and we’re confident they’ll help address some of the pain points you mentioned. Thank you again for your honest feedback. It plays an important role in helping us improve the product for all users. [Read All 220 Reviews](https://www.capterra.com/p/125693/PagerDuty/reviews/) ## How should I be thinking about software pricing? [ Be an Informed Buyer: Understanding the True Cost of Business Software It's not just you-budgeting for business software is complicated. We're here to break it down. ](https://www.capterra.com/resources/business-software-cost/)