Capterra Logo
Helping businesses choose better software since 1999
PeachWorks

PeachWorks

3.7 (33)
Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.

What is PeachWorks?

PeachWorks, formerly WhenToManage, is a leader in solutions for managing back-of-house restaurant operations. Our next-generation restaurant operating system with a host of apps (applications) and tools simplifies everything from reporting, inventory management, employee scheduling, and POS Intelligence to recipe management. Cloud-based anywhere, any device access makes daily tasks easier, simpler and faster for everyone from small independents to large corporate franchise restaurant groups.

Do you work for PeachWorks?Claim this product profile

Software like PeachWorks

Based on other buyer's searches, these are the products that could be a good fit for you.

Gofrugal

by Zoho

4.4 (199)
Starting Price:$7/month

by MarketMan

4.7 (109)
Starting Price:$239/month
ChefMod

by ChefMod

4.7 (65)
Starting Price:$1/month
OlaClick

by OlaClick

5.0 (5)
Starting Price:No pricing found

by Apicbase

4.6 (33)
Starting Price:€249/month

How much is PeachWorks?

Starting From:
$279
  • No free trial
  • No free version
Pricing Details (Provided by Vendor):
Pricing is based per location.

PeachWorks Features

What solutions does PeachWorks provide?

Alternatives to PeachWorks

PeachWorks
PeachWorks

Starting from:
$279
Pricing Model:
Not provided by vendor

Overall Rating:

Ease of Use
3.9
Customer Service
3.7
Features
3.5
Value for Money
3.6
When I Work

Starting from:
$1.5/Per Month
Pricing Model:
Per User

Overall Rating:

Ease of Use
4.5
Customer Service
4.4
Features
4.3
Value for Money
4.4
Apicbase Restaurant Management

Starting from:
€249/Per Month
Pricing Model:
Per Feature

Overall Rating:

Ease of Use
4.5
Customer Service
4.9
Features
4.4
Value for Money
4.7
Marketman

Starting from:
$239/Per Month
Pricing Model:
Other

Overall Rating:

Ease of Use
4.6
Customer Service
4.8
Features
4.6
Value for Money
4.7

PeachWorks Reviews

Showing 5 of 33 reviews
Overall
3.7
Ease of Use
3.9
Customer Service
3.7

Pros

  • Great concept for restaurant operators. The ability to have full control over your metrics in real time, at any location is the absolute future of managing your business.

  • Great customer service, My rep is the best. As we have expanded into new markets Peachworks allows us to focus on the issues that matter and make our business better.

  • So easy to use, excellent functionality, excellent for variance and sales reports, customer support is the best out of any company we have worked with.

  • The software works like they said it would and immediately I began saving time...but what really impressed me was the way they have taken care of me after the sale.

Cons

  • I have tried a couple of other solutions and after spending 8 to 10 weeks to get them setup the systems were hard to do and I always had problems.

  • This has been a very negative experience for us & has caused us to begin searching for other viable options for ourselves & our franchise.

  • I have a degree in computers and this was a terrible choice. I will be leaving peachworks soon.

  • This software is worthless. The reports do not load accurately, the widgets are pointless and take more time to actually navigate to the information needed.

Most Helpful Reviews for PeachWorks

Crystal M. avatar
Crystal M.
Executive Assistant
International Trade and Development, 11-50 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Features
5.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
April 28, 2019

"Another great POS and time management program"

Pros: I like the onboarding, payroll and scheduling options this software provided. We have been searching for just the right program to fit all our needs and this one seems to fit the bill. All of our POS and employee management needs are met with PeachWorks.

Cons: I have no cons to report at this time, still learning all the features

Vendor Response

By PeachWorks on April 30, 2019
Thank you for your review Crystal. If you have any questions or would like more information on our other product please let me know. Jim
Chris B.
Executive Chef
Food & Beverages, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
January 20, 2017

"Its on its way!"

Overall: Great concept for restaurant operators. The ability to have full control over your metrics in real time, at any location is the absolute future of managing your business. Being able to customize, and create your own dashboard of key performance indicators is available, and critical to gathering the information you need to steer your operations. Add on programs and features that you can customize to suit your needs and budget is fantastic. Being able to right-size the data you need, instead of purchasing large antiquated systems/licenses is a breath of fresh air. The customer support is extremely helpful.

Pros: Flexibility, Modular purchasing of programs, support.

Cons: Still in development for multiple platforms and communication with Different POS.

Chris M.
Senior Vice President
Hospitality, 51-200 employees
Used the software for: 1-2 years
Overall Rating
2.0
Ease of Use
2.0
Customer Service
4.0
Features
2.0
Value for Money
2.0
Likelihood to Recommend
3/10
Reviewer Source
Source: Capterra
December 7, 2020

"Peachworks Inventory Management"

Overall: Peachworks, overall, had a helpful support staff. The product simply was not intuitive enough for our needs. We experienced constant glitches with recipe editing and inventory counts. The lack of robust reports really made us need to look elsewhere.

Pros: This was not an easy product to use, overall. If I had to pick what I liked most, it would be the Recipe Sandbox. It was fairly easy to create recipes to analyze costs.

Cons: The overalls COGS report was very difficult for us to interpret. We were constantly troubleshooting and having large variances that didn't make sense. There was not a master account to run locational COGS side by - this was a very hard workaround. There also was not a budgeting component.

Reasons for Choosing PeachWorks: It seemed that it would be simple enough to navigate during the demos. However, we found out rather quickly it would not be a suitable long term fit for us. MarketMan has been a much better product overall.
Brian K.
Owner
Hospitality, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
October 13, 2016

"Satisfied customer"

Overall: PeachWorks is a great product and easy to use. We have saved 2% on our food costs using their products.

Pros: Easy to Use Does not require huge setup costs Employees rave about the results

Cons: Ready for them to develop more applications.

Dennis M. avatar
Dennis M.
Technical Support Analyst
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 25, 2018

"Catering in our events is now easy thanks to PeachWorks"

Overall: Our events are now manageable as the catering budget and needs are done swift with the software

Pros: Its easy to install and use It can be synced with other POS devices to help in managing the catering needs more efficiently

Cons: There is much negative i can report as of now. So far it has served all our organization purposes and needs in catering efficiently