# SmartLynx Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SmartLynx the right Restaurant Management solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125701/SmartLynx/reviews --- SmartLynx 4.3 (10) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of SmartLynx Ease of use 4.1 Customer Service 4.5 ## Showing most helpful reviews Showing 1-10 of 10 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Blaine T. General manager Restaurants Used the software for: 6-12 months ### "Very simple to use. Lacks some features that other similar softwares would offer. " March 13, 2018 3.0 Daily up to date information about the business day. Pros Very simple to work with. Easy to train new team members to use. Does cut down on amount of time to open and close business days. Updates every 15 minutes showing sales and labor. Cons Software doesn't allow a deep drill down on inventory and how it relates to items sold. Software can only be used on file server, this makes counting inventory more complicated. Review Source BL Becky L. IT Operations Manager Restaurants Used the software for: 2+ years ### "Great Product!" October 25, 2021 5.0 Our experience has been a very positive one. Anything we need they are always willing to listen and assist. Pros Integrating Smartlynx in our platform was very seemless and the dev team was willing to assist in any way. Cons Sometimes there are features that we need. But we work with the dev team and they are willing to work with us to add those features. Review Source Response from SabreTooth Technologies October 27, 2021 Becky, Thank you for your review! We are always excited to hear from our customers about additional software features that will improve their processes. Thanks! VR Verified Reviewer System Operations Technician Restaurants Used the software for: 2+ years ### "Smartlynx Review" June 5, 2023 4.0 Pros Smartlynx is nice, integrates decently well with other systems, and receives active development. The development schedule is open to billed requests to enable new features or improvements. Cons Smartlynx is hard to navigate and the menu option are less than clear on the exact impact and scope they have. This is something you can learn over time and with use but its not something you can expect new people to understand with little oversight. Review Source MF Mona F. HR and Payroll Manager Restaurants Used the software for: 2+ years ### "Outstanding Service" March 14, 2024 5.0 We love using smart lynx. If there is a report we need and it is not available we are able to get one made on our behalf. I cant say enough about our service from our account manager - \[sensitive content hidden\]. There are really no words to describe her service. Pros The reports and our Customer Account Manager. Outstanding service and incredibly detail oriented and matriculas. Cons Nothing that I can think of at the moment ... Oh, I don't like how often I have to change my password. Review Source nS nate S. IT Systems Tech Restaurants Used the software for: 1-2 years ### "STI Review" June 14, 2023 4.0 Overall it gets the job done. Pros data collection and and dashboard, collects data needed for reporting. Cons Seems outdated visually, could use a css facelift Review Source Response from SabreTooth Technologies June 15, 2023 Thank you for your review. We appreciate the feedback. Currently we are working on a project to update the user experience. Also, we have recently released a new business intelligence tool, Intelligent Edge. If you have not already seen this, please contact us for a review. Thanks. RV Ryan V. Finance Accounting Used the software for: 2+ years ### "Great Value" October 28, 2021 4.0 So far its been a very pleasant experience. Pros The service and level of support are the advantages to me Cons Overall feel of the interface, could use a more user friendly format Reason for choosing SmartLynx Price Review Source MM Maty M. DM Restaurants Used the software for: 1-2 years ### "Blaze pizza " October 28, 2021 5.0 Pros User friendly, support is fast and efficient. Very professional staff. \[SENSITIVE CONTENT\] are amazing Cons All is good. No complaints and usually if I encounter an issue i will reach out for help Review Source sR sara R. manaer Restaurants Used the software for: 6-12 months ### "very useful software" October 26, 2021 5.0 employee schudling, inventory, managing payroll made my life easier Pros very easy to use and time saving for inventory and invoices Cons it is very easy to use and customer service is very helpful Reason for choosing SmartLynx pervious owner is using in his 200 stores Review Source Response from SabreTooth Technologies October 27, 2021 Sara, Thank you for feedback! We are so happy that our software has made your life easier as we know how busy restaurant mangers are every day. KC Kyle C. Kitchen Manager Restaurants Used the software for: 1-2 years ### "Excellent business software. Used everyday to keep myself and business in order. Highly recommended." May 28, 2018 4.0 Pros Navigation throughout is extremely simple. Store business day view is amazing. Keeping the days labor, transactions, etc. all in order for easy usage. Inventory transaction tab makes my life, as a kitchen manager, so much easier. From counts to variance, absolutely perfect. Cons When a new employee has been put into the system it takes about a day for that individuals information to process through. This makes for an error at the end of the night, closing the business day. Review Source DH Dustin H. IT Systems Technician Restaurants Used the software for: Less than 6 months ### "Smartlynx Review" June 14, 2023 4.0 Pros It really helps our company stay on top of sales and inventory. Cons Some features are lacking that would help us be more efficient. Review Source Response from SabreTooth Technologies June 15, 2023 Thank you for the review. We would love to discuss the features that you are looking for. Please contact your Customer Success Manager to begin the discussion. Thanks! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.