# NOVAtime Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is NOVAtime the right Time Clock solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125704/NOVAtime-4000/reviews --- NOVAtime 3.9 (40) [View alternatives](https://www.capterra.com/p/125704/NOVAtime-4000/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of NOVAtime Ease of use 3.8 Customer Service 3.8 ## Pros and Cons in Reviews DR Dylan R ITGovernment Administration, 11 - 50 employeesUsed the software for: More than 2 years. “The integration with our time clocks has been terrible.“ August 16, 2025 ## Showing most helpful reviews Showing 1-25 of 40 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Personnel Supervisor Used the software for: Less than 6 months ### "Novatime makes tracking hours and associates a piece of cake." March 22, 2018 5.0 Pros The reports in Novatime are wonderful! There are so many custom options and abilities, which makes for easy tracking and reviewing old timesheets. It is simple to use, and allows me to quickly resolve payroll and time clock errors. Cons There is a lot to learn with Novatime. Not everyone can pick it up quickly, and it takes quite a bit of training in order to be utilized fully. Review Source CC Ciaira C. HR Manager Electrical/Electronic Manufacturing Used the software for: 6-12 months ### "Timekeeping done easy" May 10, 2022 4.0 Great overall experience. It integrates really well with our payroll and HR system! Pros The integration process was very easy from our old system into this system. They setup every thing for you and go over every detail of your business to make sure nothing is missed. Cons It has a very old windows 95 look to it an could use a refresh to be a little more modern. I also don't like how the expense submission is setup its confusing to employees at times and the size of pictures you can upload is so small. Switched from [Paylocity](https://www.capterra.com/p/86714/WebPay/) June 2021 Review Source KS Kristina S. HR Business Partner Used the software for: 2+ years ### "NOVATime is a robust Time & Attendance system offering plenty of customization and reporting options" April 10, 2018 3.0 Unique customization and customer support. Pros NOVATime offers many customizable tools and features to cater to your company's timekeeping needs. It's easy to add new or remove old pay codes, shift schedules, holiday rules, etc. You can customize timesheet approvals, user access, and delegates. The system also offers many canned reports, including various employee timesheet, HR, labor, and audit report templates. Reports can be shared with other users and scheduled to run automatically. Cons Unfortunately, there is no test environment in NOVATime, therefore you are always working with live data which is less than desirable when making mass changes or introducing new features. Mass changes in a live environment can lead to issues with data integrity. Also, the Time Off Request feature has been unreliable and faulty; this feature was supposed to be improved in the 5000. Review Source DB Debbie B. HRIS Manager Used the software for: 2+ years ### "HRIS Manager" February 17, 2017 4.0 We've used Novatime for over 10 years. We currently run in-house with 5 clocks, phone clock in and users logging in via the employee kiosk. We do not have the system calculate accruals, however, we import them from our payroll system and do use them to keep employees from going over their earned time off. We also use the vacation scheduling feature. Pros Many features and once you know where to set them up it is pretty easy. Easy to import our accruals from our hr system; many reports and ability to schedule them to various users is a wonderful feature. Good notification system - we use this to notify supervisors if employees are going over 40 hours a week. Though it could be set up for many more instances. We also just set up to notify a supervisor if an employee has submitted a time-off request. Like the ability to track where employees are punching in from - not an issue for the most part. Cons Because the system does so much; it can appear complicated to set up. We are too small of a company to have Novatime themselves provide support, but our vendor (who we go through for support) is wonderful and quick to get back to us. Review Source AD Amy D. Medical Records Hospital & Health Care Used the software for: 2+ years ### "Time Mangement" August 12, 2021 5.0 Pros It is very easy to use as a time clock. It is great to be able to see all of your punches and accrued benefits in one place. Also the ease of requesting paid time off is easy. Cons The mobile app is harder to read in the timeclock part. Review Source TO Tamara O. Project and Communications Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "not the most intuitive time tracking system " April 5, 2019 3.0 Pros It's been more than a year since our company has switched to Novatime and I think I finally have a good grasp on how it works. The system has gone through several updates and the product we are using now is definitely more robust than what we had a year ago. In brief, it does the job of tracking your hours but I think there are more intuitive time tracking systems. Cons When we first started using the system we ran into several bugs when logging our time and it took our controller some time to have them all fixed. Their support team was open to work with us on customizing some of the features, which was a plus, but there are still some things that need to be addressed. Logging your comp time is a struggle at times as the process isn't intuitive and we don't do it too often to retain it in our memory. Review Source LH Leslie H. Payroll and Benefits Specialist Used the software for: 1-2 years ### "It works relatively well for the cost." July 12, 2018 3.0 I'd much rather have just one system that is able to accommodate time card punches, HRIS and payroll. It would save me so much time, especially during our busy season. Pros Tech support has always been very helpful, easy to work with and quick to respond. Relatively inexpensive, but you get what you pay for also. Cons This time card software does not link to our payroll system unless we do a file download at the end of a payroll period. So since there's no link, I have to enter all employee information into the payroll system, then into Novatime. Redundant work and time consuming. Also, you have to set up every report. You can't run any report on the fly, time consuming. Review Source AP Amanda P. Program Assistant Non-Profit Organization Management Used the software for: 2+ years ### "NOVAtime" August 27, 2021 5.0 Pros We use this software everyday for our timekeeping. It is an amazing system. Cons I wish that the scheduling aspect was more user friendly Review Source AK Ankit K. IT Head Used the software for: 1-2 years ### "Decent Workforce Management Software" February 25, 2019 3.0 Pros I like the variety of time management software we get to choose from as their client. Depending on the type of workforce, we can choose to use time clocks, biometric time clocks or proximity time clocks. I like thhat its very use to use so its easy to teach other team members. Cons The customer service is not the best with this one. When having trouble logging in hours for a employee, the customer service two days to get resolved, in which all that needed to be done was add the employee to the database. Review Source AL Albert L. HR Coordinator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Shines in Timekeeping and Basic Features" August 9, 2017 3.0 Pros \-Great accurate way for time keeping -Relatively easy user interface for basic functions -Does all the basic functions Cons \-Retroactively changes the history of employees when you change their position, department, or job for all the years. So it's not a very efficient tool for HR employee tracking -If you really want to get into depth of all the features, you will need to be a bit tech savvy -Not very dynamic, only has very basic features -Occasional glitches in punches and online system Review Source TP Tatjana P. Manager Farming Used the software for: 2+ years ### "Tatjana - Gerawan Farming Manager" January 16, 2016 5.0 Pros The vendor treats it's customers as family. Phone calls and or emails returned timely; solutions, resolutions and options always available for any type of issues. Issues are limited to none per year. I have been using the software and the clocks for over 5 years now and there are years we have no issues at all but over 1000 employees swipe day in and day out. Very simple software and does not require much training. Cons Like them too much, cannot find anything. I wish there was something to find, but for now they are SUPER. Review Source MS Marcie S. Payroll & Benefits Coordinator Primary/Secondary Education Used the software for: Less than 6 months ### "Extremely pleased so far." May 21, 2018 5.0 We are only in the implementation stage at this point. We haven't used the product yet, but the implementation team has been excellent. They have held our hand through the entire process so far and have answered every question we have asked. I believe we made the best decision with this company. Pros The customer support has been second to none. Great team of implementation specialist! They have answered every question we have asked within 20 minutes tops. They are working to get exactly what we want and I believe they will deliver. I have received nothing but positive feedback from references, and some of them I obtained via sources other than Novatime. Cons Absolutely none so far. We haven't started using the product, but my only concern is that my financial system will not be able to produce like Novatime can. Review Source JK Jennifer K. Philanthropy Used the software for: ### "Simple to use" April 13, 2015 5.0 Simple to use Pros It's very user friendly and the layout is clear and easy to read Cons When entering in my time, I would like to be able to press tab once to get to the next cell. It generally takes several tries before the cursor moves over. Review Source DR Dylan R. IT Government Administration Used the software for: 2+ years ### "NOVAtime, Time tracking for future generations" August 16, 2025 5.0 Pros Novatime makes it easy to track times for employees and gives them everything at their finger tips. They have been amazing and have allowed our employees to track their times, clock in and out from work, directly from their phone, and allows them to track everything they need to track. Cons The integration with our time clocks has been terrible. The UKG interface with NOVAtime has caused a lot of issues over the last few months. Review Source BF Brittany F. Office Manager/Human Resources Construction Used the software for: Less than 6 months ### "Don't Waste Your Time and Money" January 14, 2022 1.0 The implementation part was a massive headache, I understand any new software is going to be a headache initially, but this was beyond that. One example, during implementation, I specifically said I did not want lunch breaks to be a set amount of time. I want my employees to be able to clock back in from lunch when they want. This did not happen. An entire shift of employees were clocked out for a full hour every day. They did not want to help me fix this problem at first, and the first response I received from OUR REPRESENTATIVE was a snapshot of the customer service phone number and email. Why would I be given customer service reps if I am going to be directed to a hotline? It took them a full FIVE days to get this issue resolved. Another issue we had that was just mind-boggling was that we were told NOVAtime INTEGRATES with QuickBooks; exporting and importing is NOT integration. These are the steps required to send timesheets to QuickBooks: navigate to timesheets in NOVAtime, save timesheets, process time sheets, refresh the pay period, process again, go to reports, preview to check for mistakes, export, process yet again, download timesheets, save timesheets to desktop, go to QuickBooks, go to file, go to utilities, go to import, select IFF, find the correct file, upload timesheets, and then you are finally ready to begin payroll. This is NOT integration and takes more mouse clicks than necessary. App is far from user-friendly. Web-version is not much better. Pros Reports are plentiful Customization is great but over the top, too easy to make errors Cons Everything from (not so) ease of use to customer service. Once implementation is over, and you've paid them, forget getting good customer service. Demos, Q&As, and meetings, in the beginning, went off without a hitch. They had answers for everything and made it all sound wonderful. No free trial though which, in hindsight, should have been the BIGGEST RED FLAG. Reason for choosing NOVAtime They had the best presentation, but all was not as it seemed. Ultimately, we were able to terminate our contract based on QB not being truly integrated and other problems they could not fix, but they have refused to refund ANY money whatsoever. For how expensive this product is, and how much trouble we had, AND the fact they couldn't fix our issues, to not offer even a prorated refund is unimaginable. Review Source JB Joanie B. HR Director Non-Profit Organization Management Used the software for: 1-2 years ### "Novatime needs a major update" May 10, 2022 1.0 Pros Our original implementation manager was extremely helpful in helping us in trying to initiate Novatime for our staff, however, after she retired we had little to no support Cons Novatime was outdated and the bridge to our payroll system never functioned properly causing our HR/Payroll team to have to manually enter non-productive time (PTO, Sick, Personal) Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing NOVAtime I was not part of the planning team when the product was purchased. I was only part of the implementation and go live. Review Source LL Linda L. Payroll Plastics Used the software for: 2+ years ### "Time Clock Software that Conforms to YOUR Business" August 29, 2019 4.0 I am able to view employee punches and information in real time, rather than having to pull the time into the software manually. The software is fast, reliable, and can be further configured to meet needs other than time-keeping. The users are happy because they need go no further than their own computers to enter their time, and I don't have to hunt down their paperwork. Novatime has made my work life infinitely easier! Pros I love the way you can configure reports to suit your needs. Output is available in whatever office media you need for it to be. There are many standard reports that you can use as-is, or tweak for your own specific information. Cons It is not as data-entry friendly as I would like. That is to say, the number of times a user has to go from keyboard to mouse to make changes is high, and therefore time consuming. Reason for choosing NOVAtime The other products we looked at were comparable in software functionality and clock reliability, but Novatime's pricing had them all beat! Review Source Damon D. Engineering Manager Computer Software Used the software for: 2+ years ### "Good Time Entry Tool" April 3, 2020 3.0 Pros NovaTime is a tool that is focused on timesheet collection and so is pretty straight forward. Our company used NovaTime for several years with very few issues. As a manager, I approve my team's weekly timesheets through the system and it is a quick process. The time can also be edited during approval, which can be convenient when someone submits a mistake that needs to be corrected. Cons If an employee makes a mistake they are unable to edit their timesheet after it is submitted for approval. If the time has not already been approved by the manager, it would be convenient to allow the employee to update their timesheet. If time has already been submitted and needs to be corrected it has to be done by the manager during approval. Review Source Britnee G. Customer Service Representative Health, Wellness and Fitness Used the software for: 2+ years ### "Fingerprints and Camera" May 21, 2019 4.0 Pros I can view my time card and the details of when I punched in and out very clearly. I can submit requests for time off and get a notification if it was approved. I’m not sure how the camera actually works (is a picture taken of you when you click on and out?!) but the fingerprint scan works well. Cons The only con I have is that sometimes to system freezes and it takes so long to load. Review Source VR Verified Reviewer Controller Used the software for: 2+ years ### "We use NovaTime for all timesheets for exempt & nonexempt employees." May 4, 2018 3.0 Pros I like that it is on the cloud so we can get information from our employees and for our own timecards easily and efficiently to the appropriate people. Cons Lack of flexibility in terms of different type of employee types (we run a gym where many different employees may have multiple job codes) makes it somewhat difficult to manage. Review Source Shayne H. Director of Sales Internet Used the software for: Less than 6 months ### "Clocking in and out with ease!" September 20, 2019 5.0 I've been using Novatime for the past 4 to 5 months now. It's loads pretty fast, however, after they added a few more tabs to it recently, it has slowed down a bit. Pros 1) Faster: We use Novatime to clock in and out for our 8 hour shifts. However, our office is on the 7th Floor and it takes time to get up there because of really slow lifts. It's really efficient to clock in through Novatime through someone else's computer by typing in our Employee ID and Password instead of waiting for our systems to load up. I say this because we are using WorkDay and Novatime simultaneously. You need to sign into WorkDay from your designated system only :( And in my company, the later you log in, the later you log out. 2) Easy To Use: Novatime is easy to use and configure according to the needs of an organization that chooses to use it's services. Cons 1) Leave Balance: Leave Balances are hard to understand for people who are new to the corporate world. This is where WorkDay is much better and easier to understand. Review Source VR Verified Reviewer Controller Hospital & Health Care Used the software for: 1-2 years ### "Timecards" March 18, 2019 4.0 NOVAtime has provided the services we needed from them. No matter what program you use there are quirks associated with them and this one is no different. For whatever reason I can only log in from clicking the link on my desktop. When I click a link from an email notification it doesn't recognize me. Just weird. The reporting function is cumbersome but does provide a lot of options for reporting which is useful as long as you can figure out how to extract what you need. Overall happy with the product. Pros Versatility with set up options Platform integration Robust reporting Cons PTO calendar only shows one month at a time Setting up reports can be confusing Logging in only works from one link Review Source VR Verified Reviewer Operations Technician Restaurants Used the software for: 2+ years ### "NOVAtime review" June 13, 2023 5.0 Pros Novatime is a easy to use platform that is intuitive for new users to understand and requires little to no coaching. Cons Out implementation of NOVAtime is tied into our larger payroll system and is a little clunky to access, though that my be due to our implementation rather than NOVAtime itself. Review Source AG Angela G. Chief HR Officer Used the software for: 1-2 years ### "Recommending NovaTime" November 7, 2017 4.0 NovaTime just upgraded the look of their system and made it even more visually appealing and easy to use with a nice dashboard. Love it! Pros We love that the software is simple and straightforward. Our employees and managers both find it easy to us with little to no learning curve. Our implementation Specialist was great to work with. Cons There is not much opportunity to customize things you want. The Implementation Specialist will work with you to get everything you need. There maybe were 1 or 2 features we would have liked to be different, but they could not accommodate at this time. However, they are always taking customer feedback and upgrade accordingly. Review Source Sarah D. Senior Learning Manager Non-Profit Organization Management Used the software for: Less than 6 months ### "Timesheet management software" August 6, 2020 4.0 I have been a user of Novatime for less than 6 months. I track my leave accrual and hours. Leave requests auto populate to hourly tracking sheet Pros This software allows for real time views of requests and balances of accrued time. When leave requests are submitted, record of correspondence are maintained as well in the system. Cons As a user, the dashboard/home appears pretty busy, and it may take some time to arrange in a way that best suits your individual needs. Review Source Similar Products Featured ## Related categories [Attendance Tracking](https://www.capterra.com/attendance-tracking-software/)[Time Clock](https://www.capterra.com/time-clock-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.