Who Uses This Software?

More than 3,000 customers spanning across all industries and company size demographics. Many SMBs trust Spark Hire and so do global, Fortune 500 companies.


Average Ratings

21 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $49.00/month
  • Pricing Details
    No contracts, no setup fees, and unlimited interviews with all plans!
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Spark Hire
  • www.sparkhire.com/
  • Founded 2012
  • United States

About Spark Hire

Spark Hire is an easy to use video interviewing platform with 3,000+ customers conducting video interviews in over 100 countries. Since launching in 2012, Spark Hire has become the fastest growing video interviewing platform. Organizations of all sizes are utilizing Spark Hire to make better hires faster than ever before. All plans include unlimited one-way and recorded live video interviews starting as low as $49/month with no contracts or setup fees.


Spark Hire Features

  • Archiving
  • Candidate Portal
  • Feedback Management
  • Invitations
  • One-on-One Interviews
  • Panel Interviews
  • Practice Sessions
  • Question Bank
  • Recording
  • Scoring
  • Virtual / Pre-Recorded Interviews

Spark Hire Reviews Recently Reviewed!

Great value for video interviewing!

Oct 05, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: When we were reviewing video interview platforms, I was surprised by how much fluctuation in price there was. Some of the other vendors had a few more "bells & whistles", but they were, for the most part, unnecessary - and the price they were charging was significantly higher than Spark Hire. We've used Spark Hire for 2 years now, and they have certainly met our needs for a video interview platform, and at a great price! They also integrate with several ATS platforms, which is convenient. The support team is very responsive and helpful, and my account rep is fantastic.

Cons: The only thing I wish I could add is an option to save a filter, so I can always start on the page with just my interviews, or just active jobs/open interviews. Other than that, I can't think of any "cons".

Good

Aug 07, 2017
5/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It was nice being able to get an idea of the candidate's personality before bringing them further into the interview process.

Cons: The resumes weren't attached. I feel like that should be required before they even record their interviews.

We enjoy using Spark Hire, it makes our life a whole lot easier!

Aug 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It's easy to access and simple to use. We can look at more candidates in less time to top notch, quality candidates.

Cons: I haven't had any bad experiences with sparkhire so far. I am fairly new to the software so I am still figuring things out!

Excellent - I was hired in part due to my sparkhire interview!

Aug 06, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Provides an easy snapshot intro to candidates off the page, and very easily accessible from mobile as well as desktop.

Cons: It doesn't have resumes attached to profiles for direct download which can be annoying when this is the first point of contact with a candidate I would like to move onwards in our interview process - would be great if their resume were automatically attached to the profile for greater ease of use!

Overall: Included many more candidates in my search process than would have progressed simply through resume submission; I also used the software as a candidate on the other side as part of my own hiring process! I felt very personally engaged with my subsequent employer from the outset!

Spark Hire has great functionality and very responsible customer service

Jul 31, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I loved the fact that I could use Spark Hire for things beyond just video interviewing. Although is wasn't set up for the types of things I wanted to use it for, my customer success person Vince worked closely with me to help identify the best way for Spark Hire to meet the needs of my organization. The software is one of the reasons why our new onboarding process is seen as a success by our organization and new hires.

Cons: We had some difficulty early on conducting live video interviews through the software, but they fixed the issues. Also, they aren't quite set up to use the software the way we envisioned, outside of the interview process. However, in all fairness, it was just a creative idea we came up with and they supported us and continue to support us as we look to do new and different things.

Overall: We were able to launch our new onboarding process and continues to be well received by the organization and our new hires.

Now, we can do more in less time.

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: -Ease of use for both the employer and the candidate
-Offers great flexibility for both the employer and the candidate

Cons: -Not yet able to complete a live interview from a mobile device
-Not sure if we can send a "not moving forward" email from the site

The best technical support and customer service!

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Spark Hire took a 45 min phone interview to a 10 min video interview and a 10 min phone interview (only for the videos we approved)! Cut the time in half and have a better understanding of the client - win win!

Cons: Many times our candidates don't have the internet speed for a clear connection. Sound and video quality is shaky then.

Overall: Cuts initial interview time in half (or more), candidate can complete at their convenience, recruiter can review at their convenience, gives a good sense of how serious the candidate is without having to schedule a formal face to face meeting. When 2 people interview over 1000 people a year, this is HUGE!

Significant time saved with improved candidate review process

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: As a virtual company, I love the ability to 'meet' the candidates and more strongly identify their cultural fit prior to a phone interview. Prior to using Spark Hire's one-way interviews, we spent significantly more time on phone interviews. With the one way interviews, we now can 'meet' the candidates, have questions that give us greater insight into a candidate from just their resume/cover letter, and allow the candidate to present their best self to us in a setting that's most comfortable and convenient for them. Too, we love that we can easily share the recordings with our team to have a more collaborative process.

Cons: For live interviews we involve our team, and being virtual we're not in the same location. With current system, can't currently have everyone on one live interview together.

Overall: Faster higher process.
Saved time and resources.
Better quality candidates moving forward through our hiring process.
Able to collaborate more as a team to identify the best candidates.

Spark Hire has been an amazing addition to our hiring process to truly filter and find the motivated

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable.

Cons: The one thing that I would say is to make it easier to Rate a candidate overall not just from video to video. I know this is an option but making it easier to find would be helpful.

Overall: What is great about using Spark Hire is that it is so seamless and easy to use. You can jump in and review 15 candidates in less than 30 minutes and get a feel for how these people communicate. One of the biggest things when hiring people is getting below the surface and understanding the 80% of who they are. Its called the iceberg affect. When you interview in person you are only usually getting the best version of that person, the 20% as you would say. Well, when you add Spark Hire to your hiring system it forces your candidates to be genuine and real because most people are uncomfortable on camera which in turn allows you to see the authenticity of that person to make sure that they would be a culture fit for your business and worth taking to the next step of your interviewing process. Additionally the software is so simple to use and to rate your candidates and leave notes so that you can have multiple people in the account and know what is going on with that candidate even if they were not involved in the interview process. Spark Hire has been a huge value add for our business and it is very affordable.

Our experience with Spark Hire has been so positive! We use it everyday to screen talent!

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Spark Hire provides our company with an easy way to view and vet talent interested in joining our platform. It is fairly self-explanatory and takes a huge load off of our team (if it weren't for Sparkhire we would have to do all phone or skype interviews which is highly time consuming.

Cons: From a back-end view, it is not always easy to personalize the videos--if there was a way that we could adjust the questions to be more brand specific that would be very helpful.

Overall: It is a huge time saver! I love being able to view our candidates ahead of time before we move forward in our hiring process!

Excellent service!!!

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use of the platform. Very easy to understand and for candidates to submit their video interviews. Love it!

Cons: Sometimes does't work with flash player, especially on Macs. At times it is hard for candidates to submit their videos due to this issue.

Spark Hire is an effective, user-friendly and affordable option for acquiring video applications.

Jul 25, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about Spark Hire is that it's so easy to use both for applicants and for recruiters or HR teams. Also, I can easily customize every aspect of the entire process down to the last detail.

Cons: If Spark Hire would "self-integrate" an Applicant Tracking System or at least the very basics functions of an ATS, it would be the perfect platform. One specific example is to view a video application and being able to immediately and seamlessly send a "customizable" email template to candidates. This is because specific thoughts/ideas/suggestions come to mind that are unique to each applicant and it would be extremely efficient and productive to be able to spontaneously write to/communicate with them.

Overall: Through Spark Hire I am able to more efficiently and accurately screen applicants, which bolsters the conversion rates of my candidates for my clients. This, of course, makes me look good!

Love this service! It has been a time saver for our organization!

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The amount of time we have saved by utilizing this service for the first step in our interviewing process! The cost is very reasonable and worth the value!

Cons: Product does not work well for Manufacturing candidates because of computer familiarity for this group of candidates.

Overall: Time savings.

so far, so good! It has been a much better experience, 100% better, than the last video provider.

Jul 25, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that I can customize the experience for each candidate if needed. The flip side to that is I can slow standardized the experience for each candidate given the role I am using the service for.

Cons: The only can I have that is sometimes the candidate does not see the email as it will sometimes go to their junk mail file. now that is not the programs issue, but the candidate's email provider.

Better and faster applicant experience. It makes our process much easier.

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sometimes things come up that can impact the interview process. Spark hire makes it easy to make decisions and schedule at the most convenient times for both the applicant, and the interviewer.

Cons: The sorting and arranging features could be improved on to make this a smoother experience. Otherwise, the process is easy and user friendly.

Spark hire has really saved us time and money. We have become more efficient in our hiring process.

Jul 25, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The one way video interviews are fantastic. I also really like the way the software walks the applicant through an unfamiliar process.

Cons: The back-end interface needs work. it is challenging to navigate to specific interviews and to manage a larger quantity of interviews.

Great Addition to the Interviewing Process

Dec 09, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Spark Hire allows our team to get a feel for the candidate prior to bringing them in for an interview and potentially saves a lot of time to vet a potential hire.

Cons: Set up is not super intuitive, it can be figured out but it was a little clunky at the beginning. Also, I would prefer if they shared set up instructions or best practices instead of having to watch videos on how to work with the software.

Overall: Spark Hire has helped add an additional layer to our interview process to further vet candidates. I have enjoyed sharing the interview videos with hiring managers, it gives our team additional info and helps determine if they are a good fit prior to bringing them in for an interview.

Recommendations to other buyers: It's a really cool tool if you need help vetting candidates prior to bringing them in to meet with the hiring managers and interviewers, it can definitely save a lot of time.

Spark Hire <3

Mar 03, 2015
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I just began doing my own interviews this year, and Spark Hire has made the process so much more fun. It really gives me a chance to get to know someone before ever even meeting them. It saves me time, which I don't have a lot of, and effort. It just makes things so much easier!

Cons: There's really not much I don't like. Sometimes the video playback doesn't work, but that could very well be something on my end. Overall, it's a solid product.

Recommendations to other buyers: Just be honest! I'm not exactly an expert on evaluations of software products, so I unfortunately can't provide much insight.

Great interview tool

Feb 23, 2015
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: It's very easy to use, share, and provide feedback. The mobile app works very well, too, and candidates love it. Customer service was excellent!

Cons: It's difficult to convince candidates how easy it is to use. The sort feature could be improved in terms of candidate name, job listing, etc.

Recommendations to other buyers: Use this for client- or employee-facing roles that require polished presentation. Back office, developers, or accountants will not give you the best results.

Easy to use and exceptional customer service

Feb 21, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Their customer service. Most HR technologies require me to be a go-between and try to troubleshoot tickets. If one of my candidates is having problems, Spark Hire calls them directly (yes, calls them! not emails them... such a great service!).

Cons: There is no screen sharing option. But honestly I don't even need that for 99% of the candidates I'm interviewing.

Recommendations to other buyers: Figure out what is most important. To me when I looked at price, ease of use (both on the HR side and the candidate side) and customer service, Spark Hire blew everyone else out of the water!

A major improvement to our hiring process!

Feb 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: First off, the concept of a video interview platform is absolutely brilliant. Everything is intuitive and the platform has several flexible options for holding the video interview. We prefer the one-way interview because it allows us to get a glimpse of many different candidates for a position. I love that that Spark Hire is very proactive with their customer interactions, and even bumped us up to an upgraded plan so we can try out other features.

Cons: There have been a couple bugs in the interface here and there, but it has never impacted the full functionality and Spark Hire appears to resolve them quickly. To me, small bugs like that are a sign of a smart company that is always developing on their software platform to make it more functional to their customers.

Recommendations to other buyers: Go for it! It's an affordable way to help your company find better talent.