# Page 3 | Spark Hire Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Spark Hire the right Video Interviewing solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125710/Spark-Hire/reviews

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Spark Hire

4.7 (109)

[View alternatives](https://www.capterra.com/p/125710/Spark-Hire/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 3rd, 2026

# Page 3 - Reviews of Spark Hire

## Showing most helpful reviews

Showing 51-75 of 109 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JD

Josh D.  
Human Resources Supervisor  
Education Management  
Used the software for: 2+ years

### "Perfect for our International Hiring Needs!"

June 24, 2022

4.0

Pros

The is an excellent and user-friendly software allowing us to schedule and manage our video interviews. The scoring system is great and helps us get the true thoughts of the whole interview team.

Cons

Technical difficulties don't come up that often, but when they do, they can be pretty impactful. We occasionally have applicants who aren't able to sign in without any obvious signs of user-error.

Review Source

SG

Sherita G.  
SR HRBP  
Management Consulting  
Used the software for: 2+ years

### "SparkHire Review"

June 4, 2019

4.0

Pros

I like the ease of using the software from both the end user and the administrator side.

Cons

the limitations we have on job slots...not the software's issue but due to budget, we are limited on how many open spots and how we market them. For example, if we have a role that is not only in one location for the posting, we have to select a location.

Review Source

AK

Amanda K.  
Senior People Partner  
Facilities Services  
Used the software for: 6-12 months

### "Sparkhire Review 2021"

July 2, 2021

5.0

Allows a higher volume of candidates to engage in the prescreen process.

Pros

It is very user friendly as an administrator. It is easy to set up questions, walk candidates through the process and provide the shareable link with hiring managers.

Cons

When submitting directly from Sparkhire most candidates think the link for completion is spam, or it goes into their junk mail so you spend time trying to connect with these candidates.

Review Source

Response from Spark Hire

July 6, 2021

Hi Amanda, Thank you for your wonderful review! We are so happy to hear how easy to use you have found our platform. Happy hiring!

LG

Lauren G.  
Recruiter  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Spark Hire Improves Time to Fill "

March 9, 2021

5.0

We are solving the time to fill numbers and also improving the interaction from recruiter to candidate.

Pros

This product has been easy to integrate within our Applicant Tracking System. It allows us to interview faster which is helping our time to fill numbers tremendously.

Cons

I would prefer to have more customization options for communicating with candidates within Spark Hire. We have several hubs to recruit for and I need to be able to personalize the message.

Alternatives considered

[HireVue](https://www.capterra.com/p/132193/Team-Build/)

Reason for choosing Spark Hire

Ease of use, price

Review Source

Response from Spark Hire

March 12, 2021

Hi Lauren, Thank you so much for sharing your experience using Spark Hire! We appreciate you sharing how time-saving our platform has been for you and how easily it has integrated with your ATS. Happy hiring!

SZ

Sarah Z.  
Recruiter  
Higher Education  
Used the software for: 2+ years

### "Spark Hire Rocks"

March 25, 2021

5.0

Overall, this platform is fantastic. It is part of our recruitment's team usage daily. We have had much success cutting down our interview time frame and getting quality talent in seats in a most efficient time frame.

Pros

The ease of use. You could literally not have a tutorial on how to use this product and still figure it out. It is very user friendly.

Cons

Nothing!! I am most happy with this product.

Review Source

Response from Spark Hire

April 1, 2021

Hi Sarah, Thank you so much for your wonderful review. We are so happy to hear how easy to use and time-saving you have found our platform. We love having you as a customer!

VF

Vicki F.  
Program Administrator  
Management Consulting  
Used the software for: 6-12 months

### "No More Scheduling Video Interviews"

January 9, 2018

4.0

We have coached our candidates on the best practices to employ when utilizing SparkHire's self directed video application. This has saved us a huge amount of time, and our candidates love it because they can complete their interview on their own time.

Pros

In the past, when we wanted a video interview with a job candidate, we had to email back and forth to find a time that would work for both the interviewer and the interviewee. We are a recruiting firm and often schedule several interviews each week. Spark Hire is a self directed program that allows our job candidates to access the recording interview on their schedule and answer prewritten questions. We no longer have to worry about schedules.

Cons

Job candidates are a bit wary of the software, and not entirely sure how to use it. Without a "real person" on the other side of the camera, they can sometimes appear stiff or stilted, and they often have trouble allowing their personality to shine through.

Review Source

AH

Amy H.  
Recruiter  
Insurance  
Used the software for: 1-2 years

### "The best technical support and customer service!"

July 28, 2017

5.0

Cuts initial interview time in half (or more), candidate can complete at their convenience, recruiter can review at their convenience, gives a good sense of how serious the candidate is without having to schedule a formal face to face meeting. When 2 people interview over 1000 people a year, this is HUGE!

Pros

Spark Hire took a 45 min phone interview to a 10 min video interview and a 10 min phone interview (only for the videos we approved)! Cut the time in half and have a better understanding of the client - win win!

Cons

Many times our candidates don't have the internet speed for a clear connection. Sound and video quality is shaky then.

Review Source

RR

Ronald R.  
Principal  
Human Resources  
Used the software for: 6-12 months

### "Easy to use and customizable!"

November 4, 2021

5.0

Easy to use whether on my iPhone or laptop to create and watch interviews!

Pros

The interview question library and ability to customize interviews!

Cons

I wish the recorded one-way interviews had a transcription service!

Reason for choosing Spark Hire

Ease of use, ability to customize interviews and keep an interview library.

Review Source

Response from Spark Hire

November 11, 2021

Hi Ronald, Thanks for your awesome review! We are happy to hear that you've found our platform easy to use and that you've enjoyed the ability to customize your interviews. Happy hiring!

AH

Adam H.  
Director of Microbiology  
Food & Beverages  
Used the software for: Less than 6 months

### "Great Product - Streamlined our Process"

June 17, 2021

5.0

Pros

The scheduler tool is cutting down our time to interviews by days, and we were able to fill a position 2 weeks faster than normal which helped us retain talent.

Cons

I wish there were more features available for adding private notes, as well as sharing notes. I also wish you could upload multiple document types per candidate versus having to combine them outside the software and then upload all together.

Review Source

Response from Spark Hire

June 22, 2021

Hi Adam, Thank you for your awesome review! We are so happy to hear how time-saving our platform has been for you! Happy hiring!

BB

Bethany B.  
HI Generalist  
Human Resources  
Used the software for: 2+ years

### "Very Happy With Spark Hire! "

June 10, 2021

5.0

Awesome overall experience! From HR to hiring Supervisors it is our favorite tool!

Pros

We appreciate the ease of Spark Hire. Also your customer service is top notch!

Cons

No Cons. All around great experience and used for every job opening that we have.

Review Source

Response from Spark Hire

June 16, 2021

Hi Bethany, Thank you so much for sharing your experience using Spark Hire! We are so happy to hear how easy to use you have found our platform and that you've had a great experience. Thanks again for your feedback!

JT

JAMES T.  
Supervisor  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Good Website"

July 9, 2020

5.0

Problems solved easily Just do what you have to do.

Pros

Searching capabilities authorization notices. Well designed for anyone to use in any steps. Easier too.

Cons

No cons Just straight forward follow Queues along the way you be at ease for the duration of your online activities.

Review Source

DB

Daniel B.  
Utilities Maintenance/Boiler room  
Education Management  
Used the software for: 6-12 months

### "Awesome experience"

February 23, 2022

5.0

I had a great experience using Spark Hire and in the future will definitely use again without question. The interview went smooth and well received.

Pros

I recently interviewed for a position using Spark Hire and was absolutely amazed by the simplicity and organized layout of the app. The features were great and the process was enjoyable.

Cons

I didn't experience any cons during my time with Spark.

Review Source

VR

Verified Reviewer  
Human Resource Consultant | Business Manager  
Human Resources  
Used the software for: 2+ years

### "Spark Hire - One Way Video Interviewing"

September 10, 2018

5.0

Clients enjoy 'meeting' candidates before deciding who to invite to interview. Candidates appreciate that it saves time and cost of fighting traffic and attending interviews when a video interview can save time.

Pros

The ability to schedule candidates to take one-way video interviews in their own time.

Cons

The standard email that is sent to candidates is very basic, but love that we can customize it.

Review Source

RA

Randy A.  
Director of Development  
Staffing and Recruiting  
Used the software for: Less than 6 months

### "Spark Hire is an effective, user-friendly and affordable option for acquiring video applications."

July 25, 2017

4.0

Through Spark Hire I am able to more efficiently and accurately screen applicants, which bolsters the conversion rates of my candidates for my clients. This, of course, makes me look good!

Pros

What I like most about Spark Hire is that it's so easy to use both for applicants and for recruiters or HR teams. Also, I can easily customize every aspect of the entire process down to the last detail.

Cons

If Spark Hire would "self-integrate" an Applicant Tracking System or at least the very basics functions of an ATS, it would be the perfect platform. One specific example is to view a video application and being able to immediately and seamlessly send a "customizable" email template to candidates. This is because specific thoughts/ideas/suggestions come to mind that are unique to each applicant and it would be extremely efficient and productive to be able to spontaneously write to/communicate with them.

Review Source

Yasmin Y.  
Mozaik ICT Expert  
Education Management  
Used the software for: 6-12 months

### "What I like about Spark Hire"

August 24, 2018

5.0

I had a wonderful user experience and me and my team enjoy working with it.

Pros

Spark Hire is easy to use, keeps you constantly updated and can easily be used on different devices.

Cons

I wish you have more options and features on mobile devices as they are very limited.

Review Source

JR

Joe R.  
Recruiter  
Hospital & Health Care  
Used the software for: 1-2 years

### "SparkHire Rocks!"

March 25, 2021

5.0

It has been great. I've used asynchronous interview software before and SparkHire is the top of the list.

Pros

We have saved a bundle in interview travel costs and reduced time to fill!

Cons

Hard to say.. Really no immediate drawbacks that I can see.

Reason for choosing Spark Hire

Cost

Review Source

Response from Spark Hire

April 1, 2021

Hi Joe, Thank you for your wonderful review! We are so happy to hear how time and cost-saving Spark Hire has been for you! Happy hiring!

JS

Jeff S.  
Administrator  
Medical Practice  
Used the software for: 1-2 years

### "Its a valuable that we have used to help us get to the best candidates quicker."

August 23, 2018

5.0

Pros

I love how it helps screen candidates and allows us to quickly get a read on the people applying. The support has been really good as well. Rep has been very helpful in getting us what we need and giving good advice.

Cons

We have had very little issues. - So not much to say here.

Review Source

BS

Bailey S.  
Coach  
Higher Education  
Used the software for: 6-12 months

### "Certainly Useful, but Not as Personal"

December 5, 2018

5.0

Pros

Overall, this is a great and efficient app for HR to speed up the interview process. I can completely see why departments choose to use this system. The best part is simply the amount of applicants that can be reviewed in such a short amount of time. In the past, you were limited by time and resources, but this software gets rid of those issues. It is also helpful to be able to go back and review an interview again, which obviously isn't possible with an in person interview outside out notes.

Cons

The main negative I have with this is that it takes the personal interaction out of the initial interview process. Obviously, after initial screening, you would then move into phone or in person interviews, but you would just hate for someone to slip through the cracks because of an awkward video interview.

Review Source

MM

Marquis M.  
Director of Talent and Development  
Food Production  
Used the software for: 1-2 years

### "Spark Hire has great functionality and very responsible customer service"

July 31, 2017

4.0

We were able to launch our new onboarding process and continues to be well received by the organization and our new hires.

Pros

I loved the fact that I could use Spark Hire for things beyond just video interviewing. Although is wasn't set up for the types of things I wanted to use it for, my customer success person Vince worked closely with me to help identify the best way for Spark Hire to meet the needs of my organization. The software is one of the reasons why our new onboarding process is seen as a success by our organization and new hires.

Cons

We had some difficulty early on conducting live video interviews through the software, but they fixed the issues. Also, they aren't quite set up to use the software the way we envisioned, outside of the interview process. However, in all fairness, it was just a creative idea we came up with and they supported us and continue to support us as we look to do new and different things.

Review Source

RL

Ramon L.  
Office Manager  
Legal Services  
Used the software for: 1-2 years

### "Spark Hire for Law Firm"

February 10, 2023

5.0

Overall spark hire is great. We use it to initially identify how serious candidates are to the position. We determine this by if they do the interview in time, also the setting. Is the background messy or neat. And of course with the answers provided we can initially see if the candidate would be a good match

Pros

We are able to input questions that the candidates answer on video

Cons

It’s hard to dislike anything as it fits and meets all of our needs

Review Source

TC

Tara C.  
Corporate Recruiter  
Real Estate  
Used the software for: Less than 6 months

### "Excellent - I was hired in part due to my sparkhire interview!"

August 6, 2017

5.0

Included many more candidates in my search process than would have progressed simply through resume submission; I also used the software as a candidate on the other side as part of my own hiring process! I felt very personally engaged with my subsequent employer from the outset!

Pros

Provides an easy snapshot intro to candidates off the page, and very easily accessible from mobile as well as desktop.

Cons

It doesn't have resumes attached to profiles for direct download which can be annoying when this is the first point of contact with a candidate I would like to move onwards in our interview process - would be great if their resume were automatically attached to the profile for greater ease of use!

Review Source

TP

Taylor P.  
Manager  
  
Used the software for: 6-12 months

### "Excellent service!!!"

July 26, 2017

5.0

Pros

Ease of use of the platform. Very easy to understand and for candidates to submit their video interviews. Love it!

Cons

Sometimes does't work with flash player, especially on Macs. At times it is hard for candidates to submit their videos due to this issue.

Review Source

JG

Julie G.  
Recruiter/Sourcer  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Spark Hire"

September 10, 2018

5.0

Overall, my experience with Spark Hire has been extremely positive. I appreciate its user friendly nature, prompt customer service, customization features (e.g. one minute responses vs. three minute responses).

Pros

I appreciate the having the various interview options (e.g. open) - I specifically prefer the one-way interview option.

Cons

Not being able to update the candidate's information on the backend e.g. name is mispelled or email needs to change when you open a candidate's profile.

Review Source

VR

Verified Reviewer  
Executive Administrator  
Computer Software  
Used the software for: 6-12 months

### "Making my job easier & solving our recruiting problems."

February 7, 2019

4.0

Love it. It is making it possible for me to recruit in distant locations.

Pros

I love that it saves me the time I used to waste on phone screening. So many voicemails, and phone calls that didn't really address the issues I wanted to address.

Cons

Sometimes there is user error, and the software doesn't seem to be forgiving enough when there are audio/video issues.

Review Source

BK

Burak K.  
Sessional Lecturer  
Public Policy  
Used the software for: 6-12 months

### "A great time-saver (in the era of the pandemic)!"

June 18, 2020

5.0

It helped me get more productive and efficient work-wise during the time of COVID-19.

Pros

I love that Spark Hire turns the hiring processes in the era of the pandemic into a convenient, more effective, and relatively more stress-free for everyone involved. It is a great tool for video interviewing--I highly recommend it!

Cons

I have yet to find any problems with this software. I am pretty happy with its features.

Review Source

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