Membership Toolkit

"Membership Toolkit for Non-Profit Organization Supporting College Students and a Public University "

Overall: Very positive overall; I have shared information about Membership Toolkit with three other organizations similar to our organization within the last year. We set up Zoom meetings during which we could share our screens to show them some of the features. One organization purchased the software, another is currently in the demo period and the third has a Zoom set up with us in a few weeks.

Pros: - Ease of learning - Ability to give limited administrator access to board members pertaining to only their area and not access to every area - Integration of all functions of our organization: membership, accounting, website, sales, communications with members, etc. - The app is easy to use - Quick response of customer service

Cons: - We cannot use its directory templates because they are student-centered; our directory needs to be parent-centered so we have to export the data and use different software to create our membership directory which is very time-consuming and frustrating. - Our treasurer would like to have an easier way to modify the accounting reports each month to be a more usable format for our organization. - We would like to have a way to send communications to prospective members because we can only send e-mails and newsletters to current or previous members who are listed as "contacts" in our members database. We have a huge batch of prospective members every summer and have to use other software to communicate with them until they become members. - If a member attempts to log in with a different email address (such as their work e-mail if their account was originally set up with their personal e-mail, the software automatically creates a new member record for them. This duplicate record is not linked to their initial membership record so it appears as if they are not a current member. We have to manually remove these duplicate records as we become aware of them. It becomes even more complicated if their membership is on one record but they make a purchase on another record. There is not a way to "merge" the two accounts. We have to select one account, manually update it to reflect the payment on the other account and "cancel" the duplicate member account. - We would like to have a way to acknowledge our sponsors on our home page, either with a scrolling feature or rotating logos and have a way to easily update them.

"Membership Toolkit a seamless way to manage your non-profit."

Overall: Mtk is pretty seamless overall. I would recommend this to similar organizations looking for an easy to implemment platform. While there are features I'd love to see its a great value for the functionality.

Pros: Membership Toolkit is a relatively easy way to manage your non-profit's website. It is a one stop shop for membership, volunteers, directory, calendar and content. Administrators do not need to be web developers to manage this site.

Cons: While MTK has a very responsive support team they often send videos or detailed directions that are difficult to follow. It would be great if there was a level of membership where they would do the updates of us. We currently have the middle membership and the next level up doesn't offer the support we'd like. Additionally, the volunteer sign up is very limited and we have gone back to Sign Up Genius for volunteers.