Who Uses This Software?

Recruiting and Staffing Professionals


Average Ratings

589 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month/user
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Zoho
  • www.zoho.com/recruit/
  • Founded 1996
  • United States

About Zoho Recruit

Zoho Recruit is a One-Stop Online Applicant Tracking System for recruitment business across the globe. Starts at $25/month. Sign Up Now for a Free 15 Day Trial.


Zoho Recruit Features

  • Assessments
  • Background Screening
  • CRM
  • Interaction Tracking
  • Internal HR
  • Interview Management
  • Job Board Posting
  • Job Requisition
  • Onboarding
  • Recruiting Firms
  • Reference Checking
  • Resume Parsing
  • Self Service Portal
  • Assessments
  • Background Screening
  • Candidate Tracking
  • Internal HR
  • Interview Scheduling
  • Job Board Posting
  • Onboarding
  • Recruiting Firms
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Workflow Management
  • 360 Degree Feedback
  • Applicant Tracking
  • Benefits Management
  • Compensation Management
  • Employee Database
  • Employee Lifecycle Management
  • Onboarding
  • Payroll Management
  • Performance Management
  • Recruiting Management
  • Self Service Portal
  • Time & Attendance Management
  • Time Off Management
  • Assessments
  • Background Screening
  • Billing & Invoicing
  • Candidate Management
  • CRM
  • Internal HR
  • Interview Management
  • Job Posting
  • Lead & Sales Management
  • Payroll Management
  • Reference Checking
  • Resume Parsing
  • Resume Search
  • Self Service Portal
  • Career Development Planning
  • Compensation Management
  • Competency Management
  • Employee Lifecycle Management
  • Goal Setting / Tracking
  • Job Description Management
  • Onboarding
  • Performance Appraisal
  • Recruiting Management
  • Succession Planning
  • Training Management

Zoho Recruit Reviews Recently Reviewed!


Good Option, but limited.

Mar 07, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently.

Cons: The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat.

Overall: I have looked at a lot of HR/ATS systems in a short period of time. Zoho Recruit is not the best, but could become the best by simply adding Evaluation process, Assessments, Reference Checking, Onboarding by allowing an API to use with our HR system, More options for working with other applications other than Zoho would greatly benefit the increase. I compared against Bamboo, and Zoho needs to take notes from them.

It has a good interface that is easy to use, views are very well designed. Price is King, and this is an affordable options even at premium levels. Highly customization. Free option available with a robust feature set. Integrates well with your website. Job Posting is very easy and customizable. This ATS option is an easy-to-use Applicant Tracking System and Recruitment Software that can help you track job openings, resumes, candidates and contacts more quickly and efficiently.

The interface is a minimalist design and has not kept up with current elements. I would like to see questionnaires or custom assessments to compare the candidate against the posting, and it does not rank that candidate for that position. Support was not really good. We had a issue with the candidates applying in our career page, and it would tell them they would get a password emailed to them, and they never got the emails, leaving the candidate hanging. We contacted support, and support was almost non-existent. They DO NOT have 24/7 support despite what websites say, and they are not as responsive to solve the solution. Many times I had to leave a message to go in to a blackhole when their chat support want available. In fact I never seen anyone available for chat.

We needed to collect and manage resumes, automate, question and test the vetting quickly and integrate the postings into our career page. The biggest benefit is it is a good option for a company that does not have to vet resumes against a posting in a short time frame. If you just need a low cost solution, and you can compare the resumes to the posting manually, then this is a great option.

Recommendations to other buyers: I have looked at a lot of HR/ATS systems in a short period of time. Zoho Recruit is not the best, but could become the best by simply adding Evaluation process, Assessments, Reference Checking, Onboarding by allowing an API to use with our HR system, More options for working with other applications other than Zoho would greatly benefit the increase. I compared against Bamboo, and Zoho needs to take notes from them.

State of the App

Oct 25, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: From the beginning, I liked that the software included a parser and reporting, but the new features they have continued to add keep up well with the market place. I like the business rules and semi-automated business process, and the degree of customization given the user.

Overall, the Zoho organization is pretty switched on and their products are becoming more and more a mainstream SaaS choice - especially with the value for money aspect. You see them more and more in the reviews with solid ratings and there are a number of great apps that Zoho provide. It's nice to have a single provider and I expect that over time that the apps will continue to improve and work better together.

Cons: Though they've had a parser feature for some years, it isn't very high touch and needs improvement. Also, I use Zapier to integrate and semi-automate my processes, but I would like to have the applications to operate more seamlessly together.

Overall: I've been using Zoho products for almost 10 years. I've had a rich overseas experience in technology overseas for the past 30 years where I moved from hardware tech to software to gaming. I've generally been the software user in the organizations I've worked for and at that point 10 years ago, I was tasked with finding the right recruiting software.

One of the solutions I chose to review was Zoho and I recommended my firm use it. Unfortunately for them, they stuck with their less expensive ATS. (they were paying $10 / user - you get what you pay for has never been truer).

Despite that firm not using Zoho, I did and I've been a big fan of zoho ever since. At the time, I was telling my colleagues they were the SAP for the SME's and became more or less a power user.

Mostly I use their ATS, CRM and Project, but I've used almost every product they provide. I really like their products - they can all be customized to a high degree and the organization really backs up their products.

I would recommend you give them a try if you are looking for value for money.

Recommendations to other buyers: If you aren't adept at customizing software, you will need someone to assist you to get up to speed. That means you need to know the what and how of your requirements, which means you need to have an idea what the industry best are offering (for a stiff price). That takes time to figure out, even for a power user and one you have this knowledge, how it fits together seamlessly is the trick you'll need to have your imagination wrapped around.

Capterra loader

Start up business with no previous experience purchasing recruiting software/platform - Very happy!

Nov 14, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With other programs, I felt restrictive with package tiers-v- budget (boxed in or obligated to spend the extra money). Whereas Zoho Recruit feels more intuitive - my learning curve follows the natural progression for wanting to expand on my business and functionality.

How Zoho designed this expansion process allows the user to feel more intuitive and in control of upgrades. As a business owner, it allowed me to think of my next step and stage via expense-v-reward, and build into my business growth plan. It was something I was working towards as a business, instead of as a budget.

Zoho Tech Support is awesome. I never feel as though I am a number, waiting for the tech ticket, or have information read to me from Google. Tech Support actually appears to know what they're talking about! They troubleshoot while I wait, reevaluate, and adjust until it's right. And if they can't resolve it right away, they promise they'll get back in a timely manner...AND THEY DO! It's the same Support person so the value of having established a short-term relationship is welcoming. This feels more human instead of automated and institutionalized; literally, the personal touch or white glove standard.

Cons: I don't have any cons at this time, as I am still in a learning curve with adjusting recruiting model with module mapping, etc. The process has been positive and involves a LOT of customer service.

My only con would be that issues found on weekend have to be held over until M-F. That creates a bottleneck for my activity, pushing weekend tasks into the "regular" work week. Please, open up a few weekend resolution hours!

Overall: Please read my review. It's faster ;)

State of the App

Oct 12, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: I've been in overseas working in technology since 1986 (Germany till '90)- switching from semiconductors to sim production and white box manufacturing (London till '96) to b2b ecommerce in 1996 (moved in '96 to Taiwan, worked for b2b startup bex.com). (I was an early sign-up to salesforce.com in 1999). When I moved to HK in 2007, I was headhunted into search at MRI as a sr. search consultant. I've always been pushing productivity and it was clear of my interest in optimizing their legacy systems. With that in mind, I was tasked to compare the various recruitment applications available on the market and make a recommendation. After comparing 6 different solutions, I recommended they use Zoho, but given they had such a favorable price on PCR, they couldn't justify changing. That being said, PCR was counter-intuitive from the analysis and they would've gained by switching to Zoho. Actually, I did switch to Zoho and I've been their apps ever since. Over the years, Zoho have kept pricing at a very reasonable level, but the challenge for the user is and still continues to be (at a lesser extent now) is to customize the application. Besides making a comparison at the time, my ATS / recruitment APP reference comes from working in other organizations using their chosen in-house apps, including several well-known industry apps, both less and more expensive, i.e.: Bond, Filefinder, PCR, Drake's bespoke... I've used Zoho for years and finally was successful at replacing Bond at China's largest recruitment firms' HK branch and increased productivity by over 50%, reducing costs at even a higher rate. Finally, along the way, I've also used many parsers over the years. eGrabber used to be the Zoho ATS partner and I had subscriptions with eGrabber after Zoho switch to rChili. I find rChili does a rudimentary job - could be better - but not bad for being included in the package.

Pros: Customization Reporting Cost - value for money Customer service

Cons: Like any other app, there will be some time figuring out their features and customizing the app to your liking.

Recommendations to other buyers: Overall, Zoho has done a good job over the years by continually upgrading their features and becoming more and more mainstream. Their customer service has always been solid. They are a good company to work with.

Quality System That Does The Job

Nov 02, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We are a recent startup Recruitment Company that selected Zoho for ATS and CRM purposes after reviewing numerous other software options. With the introduction of numerous Cloud products, we quickly established that a wide number of options in the market are extremely rigid with a lack of customisation. If you're willing to get your hands dirty (which we are), you're able to really bespoke the system to your recruitment needs. Of course there are some functionality limitations which could be made better however the customisation is much more extensive then other demos we have gone through. From a CRM perspective for our needs, it ticks all the boxes and from a Recruitment Agency perspective it does a good job of Parsing multiple CV's and has allowed us to setup numerous reports and forecast stages. Overall it does the trick for a startup and growing company who are ultimately looking at their cashflow within the first few years however there are areas we have been informed are on the roadmap which they need to make happen. Customer Support has been extremely good.

Pros: - Customisation Options in terms of Field/Layout Management - CV Parsing - App - Smart Device App is really nice - Searching / Reporting Capabilities - Standard functionality is better than others in the market

Cons: - Lack of Radius Search from a Candidate perspective which isn't ideal when searching for candidates near a certain location - Lack of Office365 Outlook Integration (this is on the roadmap however isn't ideal) - Skilling / Capabilities is my largest bugbear as it isn't as intuitive as other options from a recruitment perspective - Some rigid functionality where you can't remove and edit certain fields. - No Linkedin stripping functionality

Recommendations to other buyers: If you're a recruiter who is happy to put some leg work in with setting up the system for your needs than it will be the product for you however if you're not as tech savvy and need the features above from the off, you may face some frustrations. However, if you have a well established market, know your niche and just need something to host profiles and do basic searches then it will do the trick.

Works great for our small business

Feb 09, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use but not so user friendly that you can't use it if you are advanced

good customer support

a lot of documentation

integrates with many other services

Cons: Sometimes down, but usually fixed quickly

Overall: We've used Zoho applications for over five years, so I have a lot of experience with them. Everything works very well for people with very little computer knowledge, and yet you can customize things quite a bit if you know what you are doing.

As far as Recruit goes... I have used Recruit before and like it, but they didn't integrate with other services as the time. I had to use Indeed's services and we had quite a bit of issues (with 3 of our companies) with candidates receiving emails from us to schedule interviews.

Now that Recruit is integrated with so many job boards, it is an awesome deal for the money, helps to weed through all the resumes, make notes, schedule things and keep a busy office organized. I WILL NEVER TAKE PAPER APPLICATIONS AGAIN.

As far as support, I never call in, I just use email, so usually by the time emails are returned (a few hours) I have already figured out what I was contacting them about (they have forums, community help, plenty of places to find what you need). That said, they are always responsive and polite.

Looking for applicants has never been easier!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: A difficult task that I have to deal with most of the time is the process of applicant tracking, especially for job areas that are rarely filled-in. I found ZOHO Recruit and it helped me more than I thought it would. The possibility of a job board posting allowed me to spread the needs of our company through job list websites with ease. It allows scheduling of possible interviews with clients that I have chosen, sending them emails for tentative dates. It also keeps a database for employee records which is a great organizational move for me. I adored its organized and clean process of keeping track of applicants and their files. The minimalist feeling of the theme also hooked me in, it looks simple and is easy to use.

Cons: The lack of filtering possibility for candidates is a bit bothersome. Especially regarding important demographic details such as age which is really important for our job requirements.

Overall: 9.5/10 over all and definitely a go!

Excellent Recruitment Software

Sep 15, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The formatted resume functionality is fantastic as it helps us format resumes and brand them to send to clients all within the Zoho ATS, we can post to our company careers page, Facebook and twitter page. We have the ability to send feedback to candidate real time and also give the client opportunity to shortlist from the system which really makes our job easier. The software is very flexible and easy for us to upgrade or downgrade depending on number of users especially as the recruitment business is a very high turnover business.

Cons: I wish Zoho Recruit can incorporate a functionality to help manage temporary/contract staffing.

Overall: Ability to link candidates with clients for the entire recruitment life cycle. As a company we can effectively manage the candidate experience and respond faster. We have linked Zoho Recruit to our career page hence we do not have to receive resumes by email which makes us work smarter and reduces time.

Recommendations to other buyers: It's quite cost effective and gives nearly everything a recruiter needs to close faster.

Easy to use and integrate recruitment software

Jun 08, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Cost of using the software is minimal, however still offers everything you would expect from a much more expensive program. Overall the system manages everything from adverts through to candidates and is continually evolving to become one of the easiest to use softwares I have used to date.

Cons: Can be cumbersome in some areas initially, like reporting, dashboards etc. however it is fully customizable so once you have that in hand it pretty much covers everything. It would be great to have a more direct integration into Linkedin, with Linkedin actually operating through Zoho, however believe this is something that they are working on at the moment.

Overall: Increased visability across all avenues of candidate sourcing, ability to automate a large portion of the recruitment process... this increases daily with smart additons Zoho makes every day (almost). Additionally the main aspect that is great is the ability to run geographically distributed teams.

Capterra loader

"applying to hired" a well cloud based recruitment application

Aug 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like most of the things in the whole application platform, like:

1. Creating and customizing Dashboard feature which makes us concentrate for any job opening.

2. Managing job opening and publishing in the different platform like Naukri.com, monster jobs etc.

3. Managing candidates fields as we need.

4. Setting and creating rules for the specific status.

5. It makes Screening of resume easy.

6. Candidates can signup in the platform for applying for the job.

7. Integration within different external apps like office outlook and some of the google apps.

8. Zoho mail features.

and many more to explorer.

Cons: One thing disappoints me in the platform an interviewer can not fill feedback in any form . there are only adding note facilities are availbale .

Overall: Overall the experience using Zoho recruit is awesome, I have managed all the admin operations in my organization. Also handled most of the query raised by the end user in my organization. i will strogly recoomnd you to try atleast its free version and they you are able to explorer more!

Shhh, can we keep it secret?

Dec 08, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: With many years experience on bespoke and proprietary recruitment software (ATS, VMS, media ad publishing etc), when I founded BluZinc, on a bootstrap, we did a supplier evaluation and shortlisted 3 well know excellent systems, and Zoho Recruit. We have the ability to so some of our own configuration, and although it takes a little time this is also good learning time while actually going through the recruitment process. We hoped the our ideas for innovation would be taken in to development by Zoho and were were right. The services is friendly and you feel like the support team are keen to help. There are a few things missing however the way we are running our executive search and interim placement business, it's meeting our needs. We have no plans to change in the near future.

Pros: Intuitive, configurable, sales funnel forecasts, emailing templates, extensive reporting, does what we need, extensive search criteria

Cons: CV radius location search, doens't save information except when connected online.

Recommendations to other buyers: If you have a tight budget, this will be way above average and will probably do everything you need. We were live instantly, without the 4 week implementation project and management fees from other vendors.

Excellent cost effective ATS product

Sep 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Once you know your recruitment process you can quickly and easily set up the complete workflow and automation to hit every requirement you have. There is also good support features that will walk you through and solve your problems quickly and easily.

Cons: The Zoho Recruit App is functional but could still use a little work in terms of editing information but meets needs in most cases.

Overall: I was looking for a ATS that I could customise without having to know too much code and follow specific workflows and automation patterns. Having found Zoho Recruit it met all my needs perfectly and within my limited budget as a small business.

Recommendations to other buyers: I would highly recommend you run a trial and see just how easy and impressive this software is for the cost. I think there are more expensive software out there that actually do less than this and you will have to pay for maintenance and support. With Zoho Recruit.. its all in.

For the right needs, an incredible value

Jul 22, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: If you need a UI-centric place to store data, and you are on a budget, I can't imagine you'd find a better place. For us, this was the necessary stepping stone for between Excel and when we had enough revenue to license a proper CRM/ATS. Basically: I was very happy we did this for 18 months, but when it was time to leave it was a relief.

Pros: Zoho is very user friendly, very customizable, and extremely affordable. We were able to add and delete fields almost everywhere we wanted to, and I felt that the navigation and search functionality were very user friendly - required not much training.

Cons: The monthly (which I couldn't find anywhere else for a comparable product) price is allowed - near as I could tell - by the lack of support. It didn't make me too angry because you can't have a CRM at this price without sacrificing something, but you should know up front support basically doesn't exist. Also, there isn't much functionality around tracking activity - so be aware of that before you buy.

Great value for money. Highly Customizable. A+ for Ease of Use.

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The design user interface is very minimalist and easy to use.

It allows us a high degree of customization and tracking for resumes, job postings, reports, candidate status and contacts.

I love that their tech support is actually very knowledgeable about their product and can walk you through any process. When they promise to get back to you about an unresolved issue at a certain time, they keep their word and I appreciate that

The cloud-based app is great because any member of our team can get on there at any time from any location.

Cons: Our work requires us to vet the candidates against the job posting. Currently, it doesn't offer that option, so we have to do that manually on our end. The app is continuing to evolve though, so I hope we can see that added at some point in the future. All else considered, it's still one of the best Applicant Tracking System out there.

Best Mobile App in Recruiting

Apr 04, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: I have worked for several large corporate companies and recruiting firms who use a variety of CRM tools. Zoho provides the best tool on the market for a recruiting firm who is looking for ease of use and extreme mobility. In this modern era a CRM tool needs to be mobile optimized, Zoho has an app that allows you to track your candidates' progress in the interviewing process and makes sure that you can adjust essential data on the go. I highly recommend this tool for anyone looking to increase their efficiency through the use of a mobile tool.

Pros: My business is extremely mobile and I need the ability to work whenever and wherever, Zoho allow this through both the main site and the app. The use of this tool has allowed me to track my candidates more efficiently and schedule interviews while I am away from the office.

Cons: Creating new clients should be more automated and allow for parsing like we have on the candidate side. Increased functionality within the mobile app would also be helpful, although the current level of simplicity is refreshing.

Recommendations to other buyers: They offer a free trial, you have nothing to lose and if you are like me you will end up using this service to track all of your candidate and client interaction.

INTEGRATES WELL; RECOMMENDED FOR HUMAN RESOURCES

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is amazing how a single software can lessen my tasks. ZOHO Recruit is amazing. Its layout is beautiful and simple, easy to maneuver around with. Learning its features and how to use it is pretty simple. Capable of spreading job posts in social media, job boards and other websites. Tracks and manages applications with ease and in an organized manner. Integrations with the G Suite is the biggest edge that hooked our team in. The integration made using ZOHO Recruit easier.

Cons: With its many possible integrations, it cannot integrate with Office365 Outlook which we use very often. Our team is looking forward to an update which supports the integration with Outlook.

awesome applicant recruitment and tracking software

Apr 18, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Zoho Recruit is great value for money. I have enjoyed its ease of use and add on features for collaboration, and integration with websites and job boards. I own a recruitment company and Zoho Recruit has been great in how we manage and track our sales and close on our projects just for a good enough price compared to other software in the market.

Pros: Zoho chats, Zoho calling and video calling, Zoho share screen, job social, auto email responders, career website design, good customer support - always prompt.

Cons: web app takes forever to load when the internet is not very strong, perhaps the developers can work on ways to improve how this app works even when the internet is not so great.

Recommendations to other buyers: If you are new to using an applicant tracking system, Zoho might be an easy to learn and use tool for you.

My experience with post 30 days

Jun 27, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I must say that during the short time use of this tool, the way this lets you organize recruitment process for a company is cool. No matter if have this for your own company or recruitment agency it is sure to create a clutter free and organized structure to your recruitment process flows.

Cons: I am a huge user of the Indeed job portal, love the way indeed lets you get what you want simply. the main reason I choose Zoho recruit was due to its Indeed integration. Although I quickly learned that the integration has a few limitations.

If you are looking to contact Candidates in Indeed via Zoho by sending a blast email or something similar well then you will realize it is not as simple as that. indeed.com does not provide candidates direct contact information(email or Phone) you will need to pay money for each contact which is okay they got to make money rite, but you can send up to 50 contacts in one go via the indeed.com website huge plus if you are recruitment agency filter the people you want to contact and send.

Here is my hiccup with the ZOHO integration of indeed you can send a blast similar to the one I mentioned above instead you will have to open each indeed resumes that is visible in Zoho and send a contact huge productive drop for me.

I hope ZOHO and Indeed create a smoother way to do this. I would love if Zoho could allow us to send a blast too similar to how it can be done on indeed.com this way I can load up my credit in Indeed and manage that via ZOHO.

Affordable ATS option with nice features

Jul 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I've been using Zoho softwares for a while now and they keep doing the job in a nice way. The Zoho recruit app is not the exception as it does a great work as also presents a nice user interface. It comes with a free option to try it out so it makes easier to make a choice when trying to find the right applicant tracking system. Easy to use, to understand and to work your way around it. Great features with a really nice integration with my website and if you have any questions, their customer service department does a great job. Works nice on my Android phone. Perfect searching capabilities (this one is nice) with standard functionality.

Cons: The fact that I cannot integrate this with my Office365 Outlook is something to work on. Probably a nice guide to get started from the beginning would be such a plus. Other than that, this app does the right job all the time.

Very customizable but unreliable.

Oct 14, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: In one phrase: "Fits perfectly the needs of a small or middle size recruitment company/departament, and with a good cost, but if you need a "foolprof"/"inerrable" software, this is not the right one for your company. Going deeper in details: "The recruitment firm I work for is client of Zoho for about 3 years, and I'am the manager of this project for this long. Zoho is a very customizable and easy to use tool, a kind of "LEGO" of recruitment softwares, what allow to create a very customizable software, automizing e-mails, reports, job posts and so on. Their "gaps" are similar to almost every Indian IT company, they improvise a lot, implement new things (sometimes brilliant ones) but without testing, customer service sometimes works sometimes not (I mean basic stuffs like attempt telephone)...

Pros: Very customizable and easy to use tool, a kind of "LEGO" of recruitment softwares, what allow to create a very customizable software, automizing e-mails, reports, job posts and so on

Cons: Their "gaps" are similar to almost every Indian IT company, they improvise a lot, implement new things (sometimes brilliant ones) but without testing, customer service sometimes works sometimes not (I mean basic stuffs like attempt telephone)...

Recommendations to other buyers: In one phrase: "Fits perfectly the needs of a small or middle size recruitment company/departament, and with a good cost, but if you need a "foolprof"/"inerrable" software, this is not the right one for your company.

Zoho Recruit

Oct 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Great product overall. Easy to use. Great features consistent with most brand name apps... for about half the price. I use Recruit as a sole practitioner. The startup time from from signup to data entry was about 10 minutes. Very simple and easy to configure, yet highly customizable. No long term commitment.

Pros: Easy to configure and access via cloud services. Very happy with the monthly investment although a close contender is bullhorn. However, there is more third party app integration with Zoho under the standard plan whereas Bullhorn requires a premium package.

Cons: If you are a larger agency requiring serious customization or integration, you may need to consider a more robust, stand alone application. Moreover, you will inevitably require some degree of support and therefore a larger, more singular application might be your best bet.

Recommendations to other buyers: I would completely recommend Zoho to anyone with a small office seeking an out of the box solution with a very short learning curve, very competitive price structure, and many of the same features and integrations as the larger, more well known apps.

Zoho Recruit is a great product scaled to suit a medium to small recruiting shop or internal HR dept

Sep 23, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Zoho Recruit is a great product scaled to suit a medium to small recruiting shop or internal HR dept, depending on whether you choose the 3rd party recruiter or corporate recruiter versions.

Pros: -Talks to all other Zoho products like CRM, Invoice, Accounting, etc... - Easily integrates with 3rd party tools like Phone Bridge, etc... - Is a great value for the money

Cons: - Some features still need to be built out a little further - 3rd party version will not push to Indeed

Recommendations to other buyers: Do your research and make your decision ....you just may fins Zoho Recruit brings real value !

Top quality, fully customisation-friendly system

Sep 21, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The Mass-Mail function, coupled with the Merge-Field based Email Templates make the system very efficient and can dramatically increase the amount of applications we can send

Having the majority of the field customisable, and search-able has help greatly with us being able to tailor this system to our industry

With no experience in IT, I was able to re-design the back-end system, implement across the business and train all staff

Cons: The modular aspect of the system can take a little time to get your head around, but once you understand WHERE information is being pulled from, it all starts to make sense

Overall: Zoho Recruit has been implemented across our entire organisation (Recruitment Agency) and we have had particular success with the system

Recommendations to other buyers: Take the time to set it up properly before using it, and read the walkthroughs!

Capterra loader

Application tracking system for recruitment firm

Mar 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: some of the features that I would like use are still under construction. for example, to have employers to log into the system and view the profiles of shortlisted candidates.

it is involving for Zoho recruit system to be customized further by creating more modules. I think if your recruitment involves a lot of industries you may have to create more modules to accommodate what you do

Cons: The Parsing tool is not that great when It comes to LinkedIn. If we try to click the parsing button. Itz copying only very limited lines, and we will have to type in the rest which is a little annoying. We will have to get a separate parsing tool for the parsing.

Overall: Complete and Convenient Application Tracking System for a small startup. this is definitely a very good one. I recommend to try out this zoho recruit software. Itz definitely worth trying

ZOHO best recruitment tool

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Is a great tool for recruitment you can use the database of candidates you can build and add documents to the candidate add the CV and put coments in the candidate to know if it was hire or why not he was hire

Cons: is very expensive you can try the free trial because is a good tool but if you are looking for something cheap this is not for you

Overall: I had a great experience with this tool to administer my team of recruitment and help them make a better database of candidates

Just the platform you need for Human Resources

Apr 22, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: With Zoho Recruit you can organize all the talent attraction in one place: from creating the profile descriptions to publishing directly on job offers.

Every candidate can be registered including files as CV and comments, notes, data and more.

You can configure stages, requirements, departments, reports, dashboards and more. Everything you need to keep you HR area organized.

Cons: Some fields during configuration can not be removed so maybe you'll have just additional fields that you don't need.

Overall: Organization, you can have all your registries in one place and the Zoho integrations with other platforms is really helpful.

Awesome value for the money - Best recruiting software out there

Feb 28, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Great value for the money. Very comprehensive product offering. We switched from Bullhorn to Zoho Recruit - no comparison. Zoho recruit is a far superior platform. Our teams would highly recommend Zoho Recruit!

Pros: Highly customizable, easy to use, loaded with features, fully integrated with Google Apps along with wide variety of other Zoho integrated products - many of which we use and love! Super easy to post positions. Tech support has come a long way over the past few months - they are very responsive and have prompt and thorough resolutions! And the pricing structure is AMAZING!!!

Cons: A few of the search features could use a bit of work (they're minor in return for all the other features that you get) and we're told they will be addressed in the next update due out soon.

Overall a great product, fast and easy to use, with great customization options

Feb 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money

Comments: I have tried much different recruitment software during the last 5 years or so, and most of them I have not really liked to use because they are just too complex and actually take up more time than they save. I want to be doing everything fast, and not entering much into boxes or clicking my mouse around all day. Zoho keeps everything simple, plus you can change the different panels and boxes so that what you see is what you need! It's parsing of CV's and Linked In profiles is top notch. Also, the ability to import spreadsheets seamlessly into Zoho is great, it saved me lots of time as opposed to other software systems. Although I like the way everything is laid out, I think the design could be made a bit more futuristic, with a bit more color etc. Also, it would be good if Linked In profiles could be parsed with just one click on the Chrome app, instead of having to copy and paste everything. In addition, it would be good if you could then add these Linked In profiles to a certain job vacancy that you have like I have used on other software systems.

Pros: Layout Value Ease of use Functions Easy to use mobile app that puts all info at fingertips

Cons: Design could be improved Did not receive a reply to question for 2 days (though it was quite a complex one)

Recommendations to other buyers: Definitely try it out, it is surprisingly effective and simple to use

Amazing. They are my "everything".

Sep 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's price and functionality. It does it all. It's not just an ATS, it's a mass mailer, etc. It even lets my clients interact, approve deny etc. It's a dream come true. And... It's extremely affordable.

Cons: Their security is so good even I got locked out when I got a new phone! Ha. But that's a good problem to have. Customer service is open 24/7 and they handled it.

Overall: I run my entire business on it and other Zoho products.

I love ZOHO

Oct 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: Great ATS. I have recommended this to many friends.

Pros: The price!! I was able to get an extension on the trial so I had a free month free but the price is perfect for small business owners. This is super easy to use. I use it for candidate entry and it's a seamless process. There are other ATS software that have more options but Zoho offers plenty for what I use it for!!

Excellent ATS for Recruitment

Sep 21, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Configuration of work flow rules, and configuration of careers page

Cons: Designing of Careers page. There are some limitations to design the careers pages. But, constant changes they are doing. so may be they are working on it.

Overall: It is very easy to use. configuration of workflow automation is extremely easy. We have employees working all over, and with zoho, everything just seems so seamless. We have used this product for over 2 years now, and are very happy with it. It has saved us so much time.

Recommendations to other buyers: Try enterprise for 14 days - Make sure you put the time into setting it up correctly - There is a large online user community to help!

One of the best Applicant tracking Software tool, which helped me to source and hire a new talent.

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: This tool is very easy to use.The widgets can be re-arranged by using drag and drop functionality.This tool provides an option to create new reports instead of using already inbuilt reports.We can see the status of the job opening which is posted by account managers.The best thing i found is email notifications will be sent to interviewer and candidates when we enter required details and save it in interview information widget.

Cons: I feel that the parser feature need some improvements.Sometime there is a lack of support from Customer service team.

Overall: Because of this tool our relationships with the clients improved by this profits of the organization increased in very short duration.

Good

Nov 11, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: More intuitive and easy-to-use than other recruitment software.

Affordable price.

Some features are customizable.

Free guide and webinars.

Helpful customer service.

Cons: You cannot create a group of candidates for a job opening and change their status according to the interviews (e.g. suitable, unsuitable, submit, etc.). You can only create groups of candidates based on some criteria (e.g. skills, location), and then associate the single candidate to the job opening.

There are not official video tutorials.

You have to pay for each user. For instance, you are a recruiter, choose the plan of 25 dollar per month, and you have just an intern using Zoho as a recruiter, so you have to pay 50 dollar per month. Anyway, it's always cheaper than other recruitment software.

Overall: Affordable price, easy-to-use, free guide and webinars, helpful customer service.

Delight experience by using ZOHO, it improves our work efficiency

Jul 29, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: 1. Easy for us to manage candidates pool.

2. Easy to check candidate status. Make group work more efficiency.

Cons: Writing "Note" function is not that smart. For instance, if there are only 1 applicants in total. But I wrote 2 notes for this single person, when I generate a summary sheet, ZOHO will regards two notes as two person, and count 2 applicants in total. Then I will have to delete the duplicate candidates manually.

Overall: It's a useful software for us to manage candidates. It saved time for us to sort out basic information.

This is a very good experience, I used this application.

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Pros: very use UI, user-friendly, Easy to maintain the recodes of the new and old employee.

And the ZOHO Product is a chip for small or medium level organisations

Cons: Sometimes down, but usually fixed quickly, incorporate a functionality to manage tempory contacts., CV radius location search doesn't save information except when connected online.

A kickass Recruting Software

Aug 18, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: A easy to use recruting software. Its like every thing out of the box from one click to post in multiple job portals to customized portal page you have it all. Excellent product, I would recommend. Base rules on geography, industry, skill level, or other criteria can be applied.

Cons: No much of cons, features like Zapier or Zoho app integration will ease it out. Createing custom rules for who can view and edit fields is excellent.

Overall: Simple and Powerfull by its own ways. Zoho Recruit lets you create different groups to manage common records. Like, a a set of recruiters that all perform similar tasks or have access to similar records. Zoho Recruit syncs with Zoho CRM, Zoho Docs, Zoho Mail, Zoho People and Zapier.

Great ATS

Oct 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: Being a recruiter for 20 years, I've used about every Applicant Tracking software you can think of. Now being freelance I wanted to find one that did everything I needed it to do without breaking the bank. Zoho NAILED IT!

Pros: It's easy to use. To build an ATS like this for myself was going to cost thousands. Zoho was a fraction of that.

Cons: The only con I have was in regards to my experience with Customer Support. I had a problem with my account being hacked and the agent on the other end wasn't the most helpful person in the world.

Recommendations to other buyers: Most definitely would recommend!

Outstanding software, on point and just what you need.

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The best think about zoho is the user interface combined with the database flexibility, you can basically set up the system in any configuration you like, and you can do it on the fly, so if you later realised you missed a field or table at the initial setup you just add to the platform and it still work, brilliant.

Zoho recruit

Jun 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The best think about zoho is the user interface combined with the database flexibility, you can basically set up the system in any configuration you like, and you can do it on the fly, so if you later realised you missed a field or table at the initial setup you just add to the platform and it still work, brilliant.

Zoho Recruit is light, but the price is such a steal that the product is definitely worthwhile.

Jul 24, 2018
4/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: At the given price/month, you won't find anything comparable in terms of features. It is highly customizable, probably the rarest trait among low-cost softwares.

Cons: The customer service is so poor it might as well be non-existent. If I had a problem, I would usually just give up rather than embark on the several-week trial of fighting with the reps.

Overall: It was the right tool for us, an information repository basically, a stepping stone until our company needed a real CRM that could track activity.

easy to use great for the price

Feb 28, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: very easy to use. We don't use a lot of the features as my company does not post jobs nor do we source from candidates from job board sites for our clients, however I was able to use the indeed resume search when looking to add onto my company and it was super easy to use. This is so easy to use it makes me think I should expand my recruiting company into new markets where we could use many of the features.

Cons: customer service could use some help. Very nice and knowledgeable but some don't know what they are offering and what services are included. they should add a LinkedIn parsing/integration I was unable to test the mass email feature, screen said trial would allow up to 500 emails but customer service said it was not included, I sent screen shot and never heard back.

Amazing Recruitment Software for Corporate Recruiters

Apr 18, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Flexible levels of customization

Cons: Search algorithm needs improvement

Overall: This software sort of solves all my hiring needs on one simple platform that integrate workflow, candidate tracking and relationship management. It is also great for reports in the most user-friendly and easy to understand.

Recommendations to other buyers: Improve the interface and make it user friendly. it looks technical

User Friendly Software

Sep 20, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to understand and it makes my team work efficiently. It also helps me to monitor the performance of my team.

Cons: To be honest there is nothing to pin point at this moment.

Overall: Very user friendly and it was easy to customise. Always the team is ready to help you out if you require their support. The pricing of the Recruit is fair enough, and it is aligned as per the industry.

Recommendations to other buyers: We use this product to run our business. We keep track of candidates, resumes, interviews and hires. Try out the enterprise pack and I'm sure you go for it

BEST UNIVERSAL SOFTWARE EVER!

Oct 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very flexible and can be created to fit your business needs. Zoho Recruit is AWESOME. By far the best software on the market. Their customer service team is A++ Excellent. Great company, great products, good mission.

Overall: Workflow in my business is SO much easier. Thank you ZOHO!

Very good product, Robust offering

Mar 13, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Comments: I have used Zoho in a previous organization. We liked the product there and were extremely happy with the price. As I moved to a different organization I again found a need for a good recruitment product that would connect with different programs for billing, marketing, sales and job postings. I am again testing Zoho for use at the new company.

Pros: Zoho seems to be simply laid out and allows for customization of fields as well. It also appears to parse well and I am hopeful that it will help create better work flow once we have it implemented.

Cons: given what is offered, even at the lower rate per user per month - it's priced at the top of where it should be (given my latest experience). That being said I have just started using it (today) and am looking forward to what I discover new about the product.

Recommendations to other buyers: Try out this product. Make sure that you fully understand what is provided (and what you require) for the product to work in your system. I have found that white boarding process and procedure (given that our offices are widely distributed throughout the US) is important.

Your Recruiters will Thank You

Oct 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User Friendly, allows your recruiters to actually recruit not just "document" Customize to your business needs and objectives.

Cons: Our company has not found any CONS based on our objectives and results. The Product is under sold by there marketing and sales team is the only CON

Great product; customer service has room for improvement

Jun 10, 2015
1/5
Overall

1 / 5
Ease of Use

1 / 5
Customer Support

Comments: I am very unhappy with this product. What seemed to be an inexpensive recruitment solution for a small business has turned out to be a huge hassle & inconvenience for me. Training is minimal - and instead of creating and offering a thorough training manual for reference purposes, they simply give you a copy of the demo, which isn't very helpful. The customer service is based out of India, and although I have worked with international customers for 15+ years, I have a very difficult time understanding them. They talk over me, interrupt & speak too quickly with heavy accents. When I called today, I was put on hold & forced to respond to a survey for some sort of free cruise, then an advertisement for some sort of "life line" type product, then back to the advertisement for a free cruise that I do not want. (I hope they are not selling my personal information to these marketers.) THEN, after going through all of that, the system disconnected me! They don't tell you this, but in order to post a job, you have to have a website domain & email address that matches one another. I used a blogspot in the past, but this is not acceptable. So I had to pay GoDaddy to transfer my site to a regular website, buy a new domain name & change my professional email address. This is a HUGE hassle & unexpected expense. And I still can't post my jobs until my new website is designed/launched!

Vendor Response

by Zoho on June 15, 2015

I'm extremely sorry for the bad experience you had with our customer service.

Indeed does allow posts from valid domain and not generic email. I'll have a senior person call you to fix the problems that you have with our Zoho Recruit.

Regarding training, yes we are in the process of having a formal training manual other than the online help documents & FAQ's. If you did not find our help docs useful, please let us know where we failed, which would help us to improve.

Also, I would like to know which phone number did you call to reach us? We never promote any advertisement while the call is on hold or queue. In fact, we don't want our customers to be bothered with ads and that's one reason you don't see any ads in any of our Free Products Editions as well.

Once again, I'm really sorry for the inconvenience and please be assured that you are personal information & your data is safe. We don't resell/distribute.

Will wait to hear from you on on the phone number you try to reach us.

Capterra loader

Powerful and effective recruitment tool

Dec 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have been using Zoho Recruit for many years. I love its ease of use and a very excellent interface. It is really intuitive. It helps me a lot in expanding my business. It is no doubt the perfect choice for running small business. In order to start working on this, a person just need to have little bit computer knowledge. Another advantage is that there is no need to send email in order to start working on it but it let us have free trial simply by registering ourselves.

Cons: There are not as such cons in using this tool. It is fulfilling all my business needs and requirements in a best way. I have no complaint with this.

Overall: As far as I am concerned it is an outstanding platform. It helps us a lot in tracking of applicants. It provides easy ways of managing resumes as well as scheduling interviews perfectly.

Zoho Recruit works great for Insurance Agencies!

Mar 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: I own a work site benefits company in Louisiana. I've been using ZOHO CRM for over a year and love it. We do a lot of recruiting for 100% commission agents and at times it can be hard to find and manage what agent is in what part of the process when we hire them. Zoho Recruit is by far one of the most affordable and easy online / mobile software applications for recruiting as a agency owner. I highly recommend Zoho Recruiter

Pros: I'm solving the problem of wondering who all I have in my pipeline of applicants. Also, those candidates who schedule interviews, confirm that are coming and then NO SHOW can now be transferred to the naughty list of applicants I'm not willing to hire. Problems solved on repeat applicants that are undesirable.

Cons: I haven't been in it for a long time but I know the customization portion can be a little overwhelming at times.

Recommendations to other buyers: If your looking for a all inclusive application system for a insurance agency from CRM, business tracking or Recruiting. ZoHo is the one to use. Their prices by far beats everyone in the market.

Zoho Recruit

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Super easy to set up. Fully customizable application forms save a lot of time when required to gather specific data on applicants. Static site easy to set up on kiosk systems.

Cons: There were 2 main issues I had when using Zoho Recruit. The first was the field limit on the application forms. I can understand how 30 could sound like a reasonable amount. But with the dependance on customizing applications to the needs of the business(es) and with that 30 field limit, it can produce issues fairly quickly. The support side, isn't the best. I've dealt with worse for sure, but it takes them forever to respond to ticket requests, if you ever get a response. The field limit was the one thing that made me cancel the service. I hope that have gotten that taken care of since then.