# Page 14 | Zoho Recruit Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 14 - Is Zoho Recruit the right Staffing Agency solution for you? Explore 1192 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/125768/Zoho-Recruit/reviews

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Zoho Recruit

4.5 (1192)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 21st, 2026

# Page 14 - Reviews of Zoho Recruit

## Showing most helpful reviews

Showing 326-350 of 1192 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Samuel P.  
business administrator  
Machinery  
Used the software for: 2+ years

### "more organized and controlled recruitment"

March 29, 2023

5.0

saves and minimizes the workflow, its tools have been very useful to carry out all the organized and controlled processes of each curriculum

Pros

This platform has made the hiring process easier to carry out, allowing a better evaluation of the requirements for each candidate and having a follow-up of each process without losing track. It has been possible to simplify the processes to give faster answers and hire people more agile

Cons

I don't really have anything I notice that I dislike about the platform, its tools have worked correctly

Review Source

CM

Charlie M.  
IT Manager  
Real Estate  
Used the software for: 1-2 years

### "My Experience With Zoho Recruit"

April 29, 2024

5.0

Pros

I like the ease of applicant tracking and recruitment efficiency

Cons

It has met all our recruitment needs no issues.

Review Source

TT

Tabitha T.  
COO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Thank you Zoho we love it"

November 23, 2022

5.0

So far we absolutely love it! It is robust, easy to use, and full of features that are easy to find because of the dashboard. The only thing that seemed "clunky" was after reviewing a candidate, if we didn't mark it reviewed, it had to be edited manually. That meant going back over 100 candidates to mark them as reviewed. Although easy to do, very time-consuming. Perhaps I need more time to use and learn if this is a feature.

Pros

Zoho team, I like everything about Recruit. Again, this product is phenomenally well done. From the candidate profiles, main dashboard to see the resume and emails sent/or not sent to the templates area where specific HR emails may be created and sent.

Cons

The option to send 10 or more emails to candidates categorized by rank. I could not find a way to email ten at a time an interview or denial email template. Yet, I'm less than three months into this.

Reason for choosing Zoho Recruit

Self managed vs outsourcing

Review Source

RB

Rony B.  
Accounts Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Streamlined Recruitment Management"

June 23, 2023

5.0

My overall experience with Zoho Recruit has been highly positive. The platform's comprehensive applicant tracking system and customizable workflows have greatly streamlined our recruitment processes. The intuitive interface made it easy to navigate and manage candidates effectively. The seamless integration with other Zoho applications enhanced our overall workflow efficiency. While there were some minor areas for improvement, such as reporting capabilities and occasional glitches, Zoho Recruit has proven to be a reliable and valuable tool in our recruitment efforts. It has undoubtedly contributed to our success in finding and hiring top talent.

Pros

Zoho Recruit impressed me with its standout features that revolutionized our recruitment processes. The applicant tracking system offered a comprehensive and organized overview of candidates, simplifying the hiring workflow. The intuitive interface made it effortless to navigate through various stages of recruitment. The customizable workflows and automation capabilities significantly increased our efficiency and saved us valuable time. The seamless integration with other Zoho applications and third-party tools further enhanced our recruitment efforts. Zoho Recruit has become an indispensable tool in our quest to find and onboard top talent.

Cons

While Zoho Recruit offers a range of valuable features for recruitment, there were a few aspects that left something to be desired. One drawback was the limited reporting and analytics capabilities, which made it challenging to extract in-depth insights from recruitment data. Additionally, the user interface, while generally intuitive, could benefit from a more modern and visually appealing design. I also encountered occasional glitches and performance issues that hindered our workflow efficiency. The customer support, while responsive, could be more proactive in addressing our queries. Despite these drawbacks, Zoho Recruit remains a solid recruitment tool, but it could further improve by addressing these areas of enhancement.

Review Source

EA

Erica A.  
Sr Technical Recruiter  
Staffing and Recruiting  
Used the software for: I used a free trial

### "The Dream Platform"

February 9, 2020

5.0

I was using Google Sheets and having to place comments on top of comments, color code to organize with tabs out the a\*\*. This platform is Heaven compared to that, on top of being visually appealing, easy to add information and the unlimited amount of tools that can be added on to strengthen your process even more. It's great!

Pros

I loved that I could upload a .csv file (from my Google Sheets - which was my Recruiting system before Zoho) and it generated all of my leads into the platform. I did have to go through each and add or move some information around, but that didn't take very long. From there I was able to customize the layout and information templates to my liking, set up the clients and open positions, add on their automation tools for email marketing and begin sending campaigns. I was most sold when I realized the platform SOURCES through ZipRecruiter, Indeed, Monster, and many others to populate resumes for you that can be added into your candidate platform with one click!!

Cons

It took me about a day to figure out how to customize the templates for information that you want to be entered for candidates, clients, Job Positions, emails, etc. Some of the information can NOT be deleted from the template. For Instance under Clients, I didn't need Revenue and Promised Growth information, but I couldn't take that off, and a few are locked to where you have to put something within the box otherwise you cannot move forward. It's a minor annoyance that is easy to fix with a random word, but now a deal-breaker compared to everything else the platform automates and simplifies for you.

Reason for choosing Zoho Recruit

SmartRecruiters Hiretual

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

I utilized four different tools just to ensure the best quality and experience for my candidates and clients, it was becoming too much and getting confusing as the numbers of candidates grew. I came across Zoho in Office365 Apps and I am so thankful I did. I cannot wait to really get systems in place and experiment more with Zoho tools and apps to find better processes.

Review Source

Ambika D.  
Human Resource Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Great Tool For Recruitment With Excellent Customer Support"

November 4, 2022

4.0

It helps me to deal with the large volume of candidates' information. We can organize candidates' resumes with notes and actions.

Pros

It is best to post job openings across multiple websites and track down applicants by parsing bulk resumes. It is easy to use feature-rich and powerful.

Cons

I don't find anything to dislike. It is an excellent tool and very user-friendly. Its support team is fantastic and helps to answer our questions.

Review Source

VR

Verified Reviewer  
Company Director  
Human Resources  
Used the software for: 2+ years

### "“Helps us to free ourselves for better utility”"

March 20, 2019

5.0

ZOHO ATS would become an ideal solution for small to medium scale HR projects considering many innovative features offered at a competitive price and the free trial period is an ideal opportunity for the prospective purchaser to make an informed decision.

Pros

The need for an ATS felt due to difficulties we underwent with many human errors in a high paced environment and decided to choose ZOHO after brief research. While we started to use ZOHO it became the best worker for doing what we expected and more. The available features in ZOHO keep our system running efficiently and the customization features help us achieve specific needs and maintain greater control. The Advanced Recruit Analytics shows us where we are in simple graphics which helps us realize the overall corporate objectives at a glance. As of now, we haven’t had any major issues with ZOHO. As with the cost, ‘it’s comparatively economical’.

Cons

We haven’t had any major issues so far, therefore, cannot shoot blunt arrows. Even if there are any issues, ZOHO would be more than happy to integrate them into the system with the help of the users, which will make their system the best.

Review Source

VR

Verified Reviewer  
Chief Executive Officer  
Staffing and Recruiting  
Used the software for: 6-12 months

### "Fantastic ATS at an affordable price"

November 10, 2022

5.0

Cannot recommend it enough! If you are a small or a mid sized staffing firm then this should absolutely be in your consideration when you look for an ATS. It also has a ton of integrations which we loved.

Pros

Our team really loved how easy it was to setup and deploy. We setup custom pipelines, created workflows and had our users up and running on it in a matter of days. We were also able to import our data from Google Sheets very smoothly. And lastly their support was very knowledgable. They resolved our queries in a very short amount of time.

Cons

The mobile version of it doesnt work so great on my phone. It constantly gets stuck and I have to open and close it. Never happened on the desktop version so maybe its just my phone.

Alternatives considered

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)

Reason for choosing Zoho Recruit

We preferred the pricing and the integrations on Zoho.

Review Source

Jessica D.  
Game Programmer  
Computer Software  
Used the software for: 1-2 years

### "Workflow-adaptable and highly interactive"

January 10, 2023

4.0

Using Zoho Recruit, I am able to see every single one of my applicants. How far along they are, what projects they're working on, and any other pertinent details may help you steer the E2E hiring process in the right direction.

Pros

Depending on your specific requirements, Zoho offers a wide variety of configuration options. With tools like Deluge, Rest API, and Webhooks, developers are able to automate formerly manual processes. It's a low-cost but feature-packed answer to the problems of managing resumes, job postings, and related information.

Cons

There is little to find fault with. Some of the elements, like the portals, require some time to get used to. However, this is the case on every platform, and Zoho is not the worst option.

Switched from

[Breezy](https://www.capterra.com/p/141702/Breezy-HR/)[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)

The consolidation of administrative recruitment work and the monitoring of numerous applications. Customizations and interactive dashboards are my favorite parts of Zoho Recruit because they are so useful for streamlining our hiring procedures. It offers a wide range of personalization choices.

Review Source

Rexie M.  
Company Owner  
Automotive  
Used the software for: 2+ years

### "Trusted for over 2 years to make our small company look organised and professional to candidates"

December 11, 2022

5.0

Very good, it makes recruitment management much easier for us to analyse applications and shortlist them right through to interview invites, meeting struture and offer letters.

Pros

It is fairly easy to use and offers a full multistage recruitment solution. Email tracking allows us to see if emails have been received, opened and clicked so that we can monitor response to assessment / interview invites.

Cons

We do get 2-3 candidates a month who seem to have issues logging back into the portal so it can be glitchy at times with log in.

Review Source

Neeraj B.  
Senior IT Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Excellent Platform For Start Up To Make Recruitment Quick"

October 2, 2022

4.0

Pros

What I like most about this software is that We can check the entire recruitment pipeline in a single consolidated view. It saves me time by knowing how many CVs has screened and how many are left to screen. It can be customized as per the needs. It is pretty much easy to post jobs to a multitude of free and paid job boards.

Cons

It has lots of features so for the new user, it can be a little bit complicated and overwhelming. Parsing resumes need some improvement. More automation can be possible.

Review Source

SP

Shawna P.  
Recruiting Lead  
Information Technology and Services  
Used the software for: 2+ years

### "Great tool for small business"

August 30, 2022

4.0

It's served our needs well for the time being in Recruiting specifically, but we didn't subscribe to all their offerings so we don't have any motion forward to onboarding once a candidate has been selected. It has been a great place to store resumes and conversations over the years.

Pros

Zoho Recruit is extremely affordable for small businesses. Holds all candidate records, docs, conversations and allows for tracking candidates to requirements. When they apply, they are hooked to the requirement.

Cons

There are so many reporting options it actually makes it less user friendly. Not always easy to get what you need. We have called in for specific customer support on this primarily. There are more advanced, paid features you can subscribe to for better customizations in reporting.

Review Source

PS

Pia S.  
Human Resources Manager  
Information Technology and Services  
Used the software for: 2+ years

### "One Stop Solution Of Recruitment"

February 21, 2023

5.0

It has helped us in developing job application forms, posting them on social media, and embedding them on websites The issue of securely collecting data and documents are resolved with Zoho recruit. It offers a resume parser and a straightforward method for transferring emails containing resumes into a tracking system.

Pros

For the price, it provides a wide range of services, such as applicant communication, candidate tracking, resume management, and job advertising. We've had the possibility to schedule a lot of interviews and have seen a lot of candidates. Customer service is really cooperative and assists us in meeting our needs.

Cons

No changes or deletions can be made to system-defined fields. Sorting records is not possible in the default List view. There isn't a single dashboard that has all the controls.

Review Source

VR

Verified Reviewer  
Human Resources Specialist  
Financial Services  
Used the software for: 2+ years

### "Looking for applicants has never been easier!"

October 11, 2018

5.0

9.5/10 over all and definitely a go!

Pros

A difficult task that I have to deal with most of the time is the process of applicant tracking, especially for job areas that are rarely filled-in. I found ZOHO Recruit and it helped me more than I thought it would. The possibility of a job board posting allowed me to spread the needs of our company through job list websites with ease. It allows scheduling of possible interviews with clients that I have chosen, sending them emails for tentative dates. It also keeps a database for employee records which is a great organizational move for me. I adored its organized and clean process of keeping track of applicants and their files. The minimalist feeling of the theme also hooked me in, it looks simple and is easy to use.

Cons

The lack of filtering possibility for candidates is a bit bothersome. Especially regarding important demographic details such as age which is really important for our job requirements.

Review Source

Sudhir 2.  
VP  
Staffing and Recruiting  
Used the software for: 2+ years

### "One of the good ATS tools i used"

October 6, 2020

5.0

It lacks one major feature - Sourcing Earlier parser used was RChilli which is changed to some other company. I feel its not able to parse resumes like Rchilli

Pros

This is a good ATS tool which have all the features required for tracking various resumes and define stages for easy management

Cons

Complete lifecycle from adding a resume till offer Sending resumes and interview invites to client/hiring manager candidate/Resume workflow

Alternatives considered

[Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[hireful](https://www.capterra.com/p/141924/hireful-ATS/)

Reason for choosing Zoho Recruit

SAAS product Pricing Completeness

Review Source

SK

Sumit K.  
Sr. Account Manager Recruitment  
Information Technology and Services  
Used the software for: 6-12 months

### "Sharing my 1 years recruiting experience with Zoho Recruit"

April 14, 2023

4.0

Overall, Zoho Recruit is a comprehensive and user-friendly recruitment software that can help companies to fullfill their recruitment demands and improve the quality of hires.

Pros

Zoho Recruit offers various reports and analytics to track the performance of recruiters and the effectiveness of recruitment strategies. This helps managers to identify areas of improvement and make data-driven decisions.

Cons

While Zoho Recruit offers a free version, users may find that they need to upgrade to a paid plan to access certain features or capabilities. The pricing structure can be confusing, and some users may find that the cost of the software is too high for their needs.

Review Source

Soumyajit K.  
HR Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Easy to use Applicant Tracking System from an industry leader."

January 8, 2023

5.0

Overall, quite happy with the support and the product's service. Being an industry leader in this market, Zoho Recruit is an easy-to-use ATS that integrates well with the company career portal and triggers a notification and email when someone applies. Also, the different stages of the interview process can be managed ideally using this tool.

Pros

Ease of implementation and help from the support team. Once implemented, the platform integrates well with the career site and maintains the talent pool, from where data can be pulled as and when needed.

Cons

The platform could be a bit faster while retrieving data, though it is not a deal-breaker.

Review Source

Nicole T.  
  
Human Resources  
Used the software for: 2+ years

### "Zoho Recruit for small to medium organisation"

July 13, 2016

3.0

I have used Zoho Recruit for more than 5 years as a one desk recruiter, headhunter. I implemented Zoho Recruit in 2 Placement agencies with up to 10 recruiters and help professional firms configured it to optimize the use of the ATS. It does the job for a very affordable cost!! Zoho recruit has the great quality of being completely configurable, but it can be a trap if you don't know how to do it! It's a DIY solution, a great template that needs personnalization The new version brings new features and also seem to respond to bigger and more complex organization.But, Zoho has a tendency to release apps to fast, they are not always stable with limited testing so you become the tester. Still, it is a very affordable solution, the cheapest I found so fare on the market. If your are simple and want an ATS that can do the job for less than $250/ year per license, invest in a configurator that will personalize it for you and with some patience you will enjoy a great ATS completely personalized that will not kill your budget.

Pros

The Standard version is easy to understand and to configure and very affordable. Great for placement agencies as well as small corporate organization .

Cons

Support can be slow to respond with vague answers or fits it all , type of answer. Some apps not very stable need improvement. "Mobile" for example. No help offer if you need advice on how to personalize it beside the user guide. They will not do it for you.

Review Source

YA

Yushawu A.  
Freelance talent acquisition specialist  
Construction  
Used the software for: 6-12 months

### "Recruitment and sources position "

February 10, 2023

4.0

Zoho has helped me with my talent sourcing. Apart from conducting outbound sourcing Zoho has been my assistant in achieving greater impact I'm sourcing

Pros

Zoho is provides effective multiple functions that are easy to used

Cons

I think the mobile version should be improved. It has bugs when using the app on phone

Review Source

ayush D.  
Program Leader  
Non-Profit Organization Management  
Used the software for: 1-2 years

### ""applying to hired" a well cloud based recruitment application"

August 3, 2018

4.0

Overall the experience using Zoho recruit is awesome, I have managed all the admin operations in my organization. Also handled most of the query raised by the end user in my organization. i will strogly recoomnd you to try atleast its free version and they you are able to explorer more!

Pros

I like most of the things in the whole application platform, like: 1. Creating and customizing Dashboard feature which makes us concentrate for any job opening. 2. Managing job opening and publishing in the different platform like Naukri.com, monster jobs etc. 3. Managing candidates fields as we need. 4. Setting and creating rules for the specific status. 5. It makes Screening of resume easy. 6. Candidates can signup in the platform for applying for the job. 7. Integration within different external apps like office outlook and some of the google apps. 8. Zoho mail features. and many more to explorer.

Cons

One thing disappoints me in the platform an interviewer can not fill feedback in any form . there are only adding note facilities are availbale .

Review Source

Hiran T.  
Graduate Apprentice Mechanical engineer  
Oil & Energy  
Used the software for: 1-2 years

### "Hiring made organized and simple."

July 15, 2021

4.0

Hiring is made simple and structured with AI assistance.

Pros

AI assistance is available to map the candidate based on requirements and also with the percentage of matching the requirement. The remote recruiting feature helps the user to recruit the candidate virtually especially helpful during pandemic days. The video interview features help to view the candidate and to conduct the interview online. Facebook job posting feature helps to reach out the job posting on social media. The platform is available on both web and mobile applications.

Cons

The subscription plan needs to be flexible for startups and small enterprises. Mobile applications need to stabilize the user interface. Customer support needs to improve the response and resolution time. The AI assistance needs to optimise its accuracy in finding the matching talent.

Review Source

Eka P.  
Consultant  
Accounting  
Used the software for: I used a free trial

### "Simple yet powerfule"

May 9, 2021

5.0

Pros

1\. I like the number of integrations Zoho has - ojo here, though, some integrations might not be fully developed, so test them first; 2. I like the search across uploaded documents; 3. I like that you can add custom fields and then, restrict the access to those fields to specific profiles.

Cons

1\. With all due respect, Zoho support. I think Zoho support team works around the clock trying to help already users as well as those who are just trying the soft. I think it would be great if Zoho somehow differentiates between these two groups. 2. The UI. I believe the UI is a WAY better than it was some time ago but like my team said, 'it looks like Zoho was developed with the advanced users in mind, not recruiters' referring to the fact that it is not as intuitive as other platforms on the market.

Alternatives considered

[iSmartRecruit](https://www.capterra.com/p/143592/iSmartRecruit/)[CEIPAL ATS](https://www.capterra.com/p/226634/CEIPAL-ATS/)

Reason for choosing Zoho Recruit

Price, functionality, integrations

Review Source

Yosue V.  
Diseñador Web  
Program Development  
Used the software for: Less than 6 months

### "Accesible, fácil de usar y con algunas mejoras por delante"

October 24, 2023

5.0

Me gusta su enfoque asequible y su interfaz fácil de usar, lo que ha facilitado la gestión de candidatos y la publicación de trabajos. Sin embargo, he notado que su soporte puede ser lento en ocasiones, y me gustarían más opciones de personalización para adaptar la plataforma a mis necesidades específicas.

Pros

Es asequible y fácil de usar para empresas de cualquier tamaño. Ofrece herramientas completas para gestionar candidatos y publicar trabajos, y se integra con aplicaciones populares como Salesforce, Google Workspace y Microsoft Office 365.

Cons

A veces, el soporte puede ser lento en resolver problemas, y la plataforma no ofrece tantas opciones para personalizar como otras alternativas del mercado

Review Source

Gabriella N.  
Process Design Engineer and CEO  
Mining & Metals  
Used the software for: 1-2 years

### "International reach"

January 30, 2021

4.0

I have used Zoho for over three years and my experience with Zoho Recruit has been ok. I would consider upgrading to a paid plan if we were to recruit for several posts at a time and need additional functionality.

Pros

I found Zoho Recruit helpful when we were looking for someone to work with abroad. What motivated me to use it was that it allowed a job posing in a different country. This way we could directly reach candidates in a specific area. Other traditional sites did not allow us to post an international post for free. I ended up only using the free plan which allows one job post. This was particularly suited to us because we were only recruiting for one post abroad. Even though the free plan allows a job post it has very limited features, but if you just need to put up a post and use it with another program or website like we did it's good. The paid plan is also affordable.

Cons

I like Zoho Recruit but I found its user interface to be unintuitive. I was able to put up a job application and get started but to be able to get a hang of things was challenging. It's not immediately clear where what goes where.

Review Source

VR

Verified Reviewer  
Instructional Technology Specialist  
Information Technology and Services  
Used the software for: 2+ years

### "Simply the best tool for staffing"

May 14, 2022

5.0

It's inexpensive, effective, and customizable enough for any small or mid sized business.

Pros

Posting jobs is extremely easy with Zoho. Also, once they are posted I can check on multiple positions at once. From start to finish, I can track applicants, search qualifications, track interviews, and view offers.

Cons

You need to be a somewhat computer savvy person to be able to navigate the system. Without prior knowledge of hiring systems, there's a steep learning curve for new users.

Alternatives considered

[Oorwin](https://www.capterra.com/p/230112/oorwinHIRE/)[ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)

Reason for choosing Zoho Recruit

After comparing with Zip Recruiter and Oorwin, we felt that Zoho was a better solution for the price.

Review Source

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