accessplanit

accessplanit


4.5 / 5
25 reviews

Who Uses This Software?

Leading brands from all market sectors including higher education, oil and gas and professional development who provide modular training, public courses, managed services, and in-house learning.


Average Ratings

25 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $400.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • accessplanit
  • www.accessplanit.com/
  • Founded 2001
  • United Kingdom

About accessplanit

accessplanit training management software centralises your training operations, gets your entire business rowing in the same direction and allows you to delight, retain and expand your customer base. Functionality: Course Management, Resource Management, Automated Communications, Task Management, Finance & Invoicing, Online Booking & Payment, Learner Management, Reporting, CRM and Sales & Marketing. Suitable for training teams whether you deliver 100s or 1000s of courses.


accessplanit Features

  • Attendee Management
  • Confirmation/Reminders
  • Discount/Coupon Management
  • Event Calendar
  • Marketing Management
  • Online Payments
  • Online Registration
  • Social Media Promotion
  • Wait List Management
  • Website Management
  • Attendee Management
  • Badge Management
  • Conferences/Conventions
  • Exhibit/Vendor Management
  • Gamification
  • Room Block Management
  • Social Media Promotion
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing
  • Volunteer Management
  • Weddings/Parties
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Corporate/Business
  • eCommerce
  • eLearning Companies
  • Gamification
  • Learner Portal
  • Mobile Learning
  • SCORM Compliance
  • Synchronous Learning
  • Video Conferencing
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • eCommerce
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies

accessplanit Reviews Recently Reviewed!


FSI

Sep 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great range of functionality with workflows, allowing for automation

Allows us to house our members and manage bookings within the same system.

Allows potential for discount schemes and e-learning that will facilitate our learning programme to grow.

Cons: Can be slower than other apps when internet bandwidth is below standard.

Shopping basket could be/look slightly slicker

Issue around user with 'individual' permissions not being able to book on behalf of others.

Issue around integration between paypal/API - sometimes reporting around invoices/transactions not correct in paypal.

Overall: Generally good - it has revolutionised our charity and the way it operates with increased automation.

Great customer service, personable.

Many of the teething problems we had around implementation have been resolved and a number of improvements have since been made for all customers in the back end

Vendor Response

by accessplanit on October 01, 2018

I'm so pleased to hear how accessplanit has revolutionised your charity. Thank you for your feedback, it would be worthwhile submitting your recommendations as product suggestions so that they can be reviewed by the product team and voted on by other customers!

Accessplanit assisted us in a professional and diligent manner from the very start of our project.

Apr 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to complete tasks in a quick and easy process contained within a single system has been invaluable in increasing our business performance and outputs. The flexibility and options now available to our clients has enabled us to provide a more flexible and user friendly environment for them.

Cons: Certain aspects of functionality are not as easy to use as others and there is a need to understand the relationship of the data in order to do some things, however once this is understood and the process followed the issue is no longer relevant.

Overall: time saving, better service to clients and increase in business performance and output

Vendor Response

by accessplanit on October 01, 2018

I'm so happy to hear that you've been able to improve your customer service by using accessplanit!

Daily User

Aug 13, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use once you are clear of the functions you need to use, and the support team are very responsive and happy to help if you have any issues or just want to know the capabilities of the software based on an internal problem you want to solve or if you want to have an existing manual process automated via API.

Cons: Some of the language used in the functions could be easier to understand.

Overall: Automation of booking processes for our courses. Sending automated emails to course delegates. Advertising courses on our website through the platform.

Vendor Response

by accessplanit on October 01, 2018

I'm so pleased to hear how much automation has improved your business processes! Our support team will be really happy to hear your feedback

It is a really easy system to use and great functionality overall

Jul 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like pretty much everything and it is very easy to work out where you are with your training programme/schedule at a glance or if some one has a query it is easy to get an answer because all the information is in one place

Cons: The evaluations/surveys could be easier to use. These feel a bit clunky when trying to report on a course or if you are doing summative reports.

Overall: Accurate data and scheduling along with good workflows.

Vendor Response

by accessplanit on October 01, 2018

I'm happy to hear that you love the workflows! If you have any suggested improvements for the surveys module you can log them as product suggestions so that other customers can also vote :)

Accessplanit does what is required of it

Aug 07, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The system is able to deliver what we set out for it to complete. It is prompt with sending emails out to our client and is able to support the eLearning packages we upload. We have a lot of users with our account and we have ease of access to each user. I like that we can impersonate users as this helps diagnose issues that our users may be experiencing quicker.

Cons: The software is slow and often when we are issuing eLearning to 100's users this can affect our colleagues' speed and ultimately affect the quality of work.

Vendor Response

by accessplanit on October 01, 2018

Thank you for your feedback. I'm sorry to hear that the eLearning issuing is not as fast as you would like it to be. I have passed your feedback on to our support team

I find AccessPlanit easy to use as it is very user friendly.

Apr 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's data storage capabilities allow easy referencing and reporting to enable KPI data to be kept, tracked and updated regularly

Cons: Some useful areas are still under development which would make dual processes within our organisation not necessary eg: direct text and email facilities

Overall: It makes my job so much easier when looking for information.

Vendor Response

by accessplanit on October 03, 2018

I'm happy to hear that you find accessplanit so easy to use and how much it has simplified your role. Keep an eye on our release notes for new features. Thank you for your feedback!

The experience has been good. Site is user friendly. More than one way to finding things on there.

Mar 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The user friendliness of the site. The many options that is given to finding information. I like the calendar feature which gives all the information that is needed. ie course name, venue, cost and delegate names etc

Cons: Not being able to search for invoices when they give us the invoice numbers starting with 5xxxx. It maybe that it is only accessible to the finance team to view. However if we are only given access to view that will be helpful. We can further help the customer with their query and not have to pass the query on.

Vendor Response

by accessplanit on October 03, 2018

Thanks for your feedback. I'm glad you love the course calendar and that you find accessplanit user friendly!

A fantastic tool for training companies

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It saves so much time on repetitive admin tasks and automates communication. The helpdesk are really helpful with clear SLA's that they adhere to when fixing problems.

Cons: Report writer is quite hard to use - I have problems linking data sources together. Course set up takes ages - especially as we run sessional courses with random sessions that do not follow a particular pattern.

Vendor Response

by accessplanit on October 01, 2018

It's great to hear how much time you've saved using accessplanit!

using system to book events and chase invoices

Aug 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Really intuitive system, simple to search and see what each account and users have associated events. bugs have also been resolved a lot, which is good

Cons: don't know if it's specific to us, but the lack of centre's being able to set up a booker as a customer delegate.

This has led to people editing their accounts rather than booking delegates, which leads to difficulty.

Overall: useful and easy to use

Vendor Response

by accessplanit on October 01, 2018

Thanks for your feedback - I'm really pleased that you find the system so simple and intuitive :)

It would be worthwhile logging any improvements you have as product suggestions so that other customers can vote on them too!

Extremely responsive customer support

Jun 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is quick, clear and easy to view. I particularly like how it is possible to change what particular users view in the data grid so that we can see information that is relevant to our roles. Responses to queries, uncertainties and reports have been very quick and informative. How to do videos have been great for difficult things.

Cons: Some fields have very similar names or information appears in more than one field, which can be confusing, especially for those writing reports who are becoming familiar with the system. Allocating more than one tutor or room to a course which runs over more than one day is administratively complex, requiring the creation of sessions within the main course.

Overall: We can now manage our courses much more quickly than has ever been the case.

Vendor Response

by accessplanit on October 01, 2018

Thanks for your feedback - I'm really pleased to hear that your time spent scheduling courses has been greatly reduced!

Our support team will be very happy with your lovely comments :)

Capterra loader

New to accessplanit and enjoying it so far

Oct 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The team have built exactly what we've asked for so accessplanit will allow us to move away from 3 different systems we currently use and use one streamlined provider with everything all in the same place which is not only far more convenient but will also save so much time!

Cons: I've only played around in the sand box so far, not the real system so I'm not really in the best position to judge this and critique it negatively so far.

Overall: Very smooth - access to the sand box was given a few weeks back and we've been encouraged to play around with it and find our way round the system. The 3 conference calls/webinars I've sat in on have been good but are probably a bit too content-heave for 90 minute sessions - having less content in the allocated time would work better as we skipped a few exercises due to time constraints.

Vendor Response

by accessplanit on October 10, 2018

Thank you for your feedback! It's great news that you have been able to centralise your training operations using the accessplanit system

Very good, however there are a few things that I think can be improved to make it easier to use.

Apr 12, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Everything is in one place. There is a lot of help available should it be needed. Helpful to keep all information on the same system. Makes coordinating courses easier. I particularly like the calendar and how it can give you all the information you need by just hovering over the course you are interested in, this saves a lot of time and means that I can relay the information to customers more efficiently.

Cons: In some places I believe that things could be better organised, and simpler to use in order to save time and be most efficient, for example adding opportunities and generating documents for the same person.

Vendor Response

by accessplanit on October 03, 2018

Thank you for your feedback - I'm really pleased that accessplanit has helped you to simplify your course management and save you time. If you do have any improvements that you would like to see, please submit a product suggestion so that other customers can also vote!

Easy to use, great for extracting data to excel

Mar 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I find it really easy to access the data I need to get to on a daily basis. I regularly need to extract data to Excel and never have any problems doing this.

Vendor Response

by accessplanit on October 03, 2018

Great to hear that you are getting a lot of value out of the system. Thanks for your feedback!

It has been a pleasure working on AccessPlanit

Aug 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very simple to use; I look forward to getting calls on it because I know my experience using it will be very efficient.

Cons: I don't dislike anything. I haven't experienced anything negative to report on it. It is a great system.

Vendor Response

by accessplanit on October 01, 2018

Thanks for your lovely feedback - it's great to hear that you are getting so much value out of the accessplanit system!

Capterra loader

Life Saver!

Oct 09, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that since switching to Accessplanit, there is no need to go to 5 or 6 other programs/documents to get a training booking done. Much better to have everything in one place.

Cons: Not a lot of help functionality. You have to be told what to do instead of having an online manual.

Overall: I think our business will benefit from this. The reporting aspects alone are worth the money.

Vendor Response

by accessplanit on October 15, 2018

Thank you for your feedback! I'm so happy to hear that by using accessplanit you have been able to centralise everything!

I'm sorry to hear that you haven't been able to get the most out of our online support. You can access our Help Guide by selecting the '?' icon in the top right of your system where you will find step-by-step guides and videos. Hope this helps!

We are nearing the end of our implementation which has been great, the team are amazing and helpful

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is extremely easy to use and every area is covered, we don't have to use workarounds there is an area/section for everything.

Overall: the benefits are too many to list!

Vendor Response

by accessplanit on October 03, 2018

The implementation team will be really pleased with your feedback!

Excellent TMD

Oct 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The wide range of features that fit exactly what we need

The whole project plan (training, set-up, launch...)

The team

Cons: The wide range of features could be overwhelming, but the accessplanit team is all there to assist and guide

Overall: We are a newly created training center specialized in surgical and interventional training. We needed to plan courses, reserve a very large list of resources, automatize registration flow, and assign tasks to team members

Vendor Response

by accessplanit on October 03, 2018

Thank you for your feedback. I'm glad that the system meets your needs. The team will be very happy with your comments!

All-in-one training management & LMS

Dec 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Did you know... 42% believe the industry is increasingly competitive. 32% of training companies don'toffer online course booking. 73% think referrals and reputation are the best marketing methods. accessplanit's annual report surveys training professionals just like you to discover the opportunities, trends, and challenges faced by the industry today. How training delivery methods are evolving The effective marketing tools other training organisations are ignoring The most popular course management tools - and why they need to change How the technological deficit threatens our industry Explore the advantages and disadvantages of the Brexit effect

Cons: not supported for Audio broadcast not supported forMultiple Teacher Accounts Custom branding Audio & video upload

professional and user friendly

Apr 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I was only recently introduced to accessplanit at the beginning of January and it hasn't taken me long to get the hang of it, it is very user friendly and very professional.

Cons: Not knowing how to use certain features is my only con, but this is my own fault and not accessplanit's.

Vendor Response

by accessplanit on October 03, 2018

I'm glad you have had such a great first impression of accessplanit! Our support team and resources are always available to help you get the most out of all of our features.

What excellent software

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely simple to use from the point of view of an end user.

Cons: There's not much I can really say bad about AccessPlanIt

Vendor Response

by accessplanit on October 01, 2018

Thanks for your feedback - I'm really pleased that you love the system!

Access Planit is an easy system to use which provides reporting capabilities.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reporting capabilties enables me to track sales, bookings and track customer trends which helps me to plan sales calls in the future.

Cons: Some of the capabilities are not fully functional yet which means that duplication of tasks has to happen.

Overall: Being able to have a database with all current and past training enables effective reporting

Vendor Response

by accessplanit on October 03, 2018

Thank you for your feedback. I'm really pleased that the reporting features have provided so much benefit to your business!

So far our experience has been excellent, staff are really professional, organised and efficient.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We have just been introduced to sample software so it's too early to comment yet as hasn't really had time to explore it properly.

Cons: Too soon to comment here as we have only been introduced to Sandbox System but so far it looks impressive! Will have better feedback in a few weeks time when we have finished training and we've had time to explore it in more detail.

Vendor Response

by accessplanit on October 01, 2018

Hi there - thank you so much for your review! Your feedback really does help us to continue improving our service.

For the functions I need the system for it works quickly and efficiently and is easy to use

Apr 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of finding the information I am looking for. I only need to use the system for a couple of things and these elements work just fine

Cons: I can see far more than I need to see for my role which sometimes gets my way. It would be nice to be able to restrict the menu to include just the functions I use.

Vendor Response

by accessplanit on October 03, 2018

Thank you for your feedback. User permissions are an area that we are currently reviewing so please do keep an eye on our release notes!

The bees knees

Sep 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: It does exactly what we want it to do whilst giving our customers efficiency

Cons: I havent come accross anything that I dont like at the moment

Overall: We will use the system to cut down on the amount of administration we do, to have the admin tasks done as a workflow is great and enables me to be more customer focused

Vendor Response

by accessplanit on October 01, 2018

I'm super pleased that you think accessplanit is the bees knees! Thank you for your feedback.

accessplanit

Aug 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This was very simple to use and hold all relevant information in simple format

Cons: there was nothing i did'nt like about this

Overall: Briliant found it so simple and useful

Vendor Response

by accessplanit on October 01, 2018

Thanks for your feedback - I'm really pleased you find the system so simple and useful!