# accessplanit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is accessplanit the right Event Booking solution for you? Explore 75 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/125769/accessplanit/reviews --- accessplanit 4.6 (75) [View alternatives](https://www.capterra.com/p/125769/accessplanit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of accessplanit Ease of use 4.4 Customer Service 4.8 ## Pros and Cons in Reviews LB Lol B Head of Making Things HappenProfessional Training & Coaching, 2 - 10 employeesUsed the software for: Less than 6 months. “The team are exceptional, they have a 'sort it' mentality, nothing is too much trouble, they are 'people' focussed and they have personalities, you can speak to PEOPLE who all know their stuff & have time and patience for you.“ June 28, 2025 LB Lol B Head of Making Things HappenProfessional Training & Coaching, 2 - 10 employeesUsed the software for: Less than 6 months. “It's a lot tougher than I thought, was a bit naïve in how this would work, what my level of involvement would be, and the impact of totally changing how we run.“ June 28, 2025 MM Michelle M Project ECHO Programme ManagerHospital & Health Care, 201 - 500 employeesUsed the software for: Less than 6 months. “One of the key features important to us is the automated functions such as email sending links to surveys, links to training and certificates all of which had to be done manually previously“ August 3, 2023 AC Aamina C Customer Services AdvisorConsumer Services, 10,001+ employeesUsed the software for: 6-12 months. “It can sometimes be a bit slow when you are using it too much.“ April 4, 2024 DH David H VP of OperationsManagement Consulting, 51 - 200 employeesUsed the software for: 6-12 months. “We really enjoy the customization capabilities of the software that afford us the ability to adapt our workflow to the system very easily.“ December 14, 2023 LR Louis R customer advisorEducation Management, 2 - 10 employeesUsed the software for: 1-2 years. “While it's easy to set up automations it can be difficult initially to find the automation section and some of the filters can at times be confusing“ June 30, 2022 UB Ursula B Peer Recovery TrainerHospital & Health Care, 11 - 50 employeesUsed the software for: More than 2 years. “I have appreciated the support from the helpdesk and ticketing help system that in place to manage your questions and ideas and help problem-solves issues as they arise. “ June 11, 2024 ## Showing most helpful reviews Showing 1-25 of 75 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Training Administrator Management Consulting Used the software for: Less than 6 months ### "The bees knees" September 26, 2018 5.0 We will use the system to cut down on the amount of administration we do, to have the admin tasks done as a workflow is great and enables me to be more customer focused Pros It does exactly what we want it to do whilst giving our customers efficiency Cons I havent come accross anything that I dont like at the moment Review Source Response from accessplanit October 1, 2018 I'm super pleased that you think accessplanit is the bees knees! Thank you for your feedback. MM Michelle M. Project ECHO Programme Manager Hospital & Health Care Used the software for: Less than 6 months ### "Implementation of Accessplanit" August 3, 2023 4.0 We are still in the first few weeks since going live and the team are still getting used to the system. Implementation has taken longer than I had anticipated but I hadn't had any previous experience of such implementation. Overall the support from the company has been good and the team at Accessplanit have been responsive and the system will bring efficiencies to our service Pros We invested in Accessplanit because as our training provision expanded we needed to be able to manage bookings efficiently on a larger scale. One of the key features important to us is the automated functions such as email sending links to surveys, links to training and certificates all of which had to be done manually previously Cons Users do not have to pay for training, our training is free at the point of delivery yet the payment page could not be removed for us. Setting up surveys is clunky and takes a lot longer than through MS forms which is what we have used previously. The surveys don't look very professional either- they look quite outdated and presentation could be improved greatly Review Source VH Vicky H. Delivery Coordinator E-Learning Used the software for: 6-12 months ### "Accessplanit does what is required of it" August 7, 2018 3.0 Pros The system is able to deliver what we set out for it to complete. It is prompt with sending emails out to our client and is able to support the eLearning packages we upload. We have a lot of users with our account and we have ease of access to each user. I like that we can impersonate users as this helps diagnose issues that our users may be experiencing quicker. Cons The software is slow and often when we are issuing eLearning to 100's users this can affect our colleagues' speed and ultimately affect the quality of work. Review Source Response from accessplanit October 1, 2018 Thank you for your feedback. I'm sorry to hear that the eLearning issuing is not as fast as you would like it to be. I have passed your feedback on to our support team AC Adele C. Training Manager Retail Used the software for: 2+ years ### "Flexible platform with great support" February 2, 2024 5.0 We have been using Accessplanit for around 8/9 years now and have been well managed from the start. The platform has changed significantly during our time but all for the better. I would happily recommend this software to anyone looking to manage their training courses. It really has made my job easier! Pros The company strive to make the platform even more user friendly and innovative and are continuously evolving the system. The support team are approachable, contactable and always happy to help. The flexibility in automations the system offers has really changed the way my team work and made our jobs significantly easier as well as improved communication with our customers. We spend much less time on basic admin and communication tasks and far more on the tasks which give our clients a more human experience. Cons Some of the backend work is occasionally complex for some members of my team and requires a bit more knowledge than common administrative practises, that being said the Accessplanit team is there to offer support. Review Source CW Claire W. Training Manager Non-Profit Organization Management Used the software for: 2+ years ### "Improving efficiency" September 5, 2019 4.0 For a small company AP were very effective in getting us up and running quickly with this software, and good at coaching us through the initial set-up. We had a difficult transition period when the legacy system was switched to the new system, but they were eventually able to give us the support we needed. AP have some very useful hints, tips and 'help' information and are fairly good at letting us know about software releases and glitches. Pros It has extended our automated functionality, allowing us to communicate more efficiently with our customers and save valuable administrative time Cons Have still not got the hang of the easiest way to achieve financial reporting for my company - the finance data slicing could be improved Integration with other systems has not worked so far Reason for choosing accessplanit Web-hosted, modular hosting - potential integration with other systems. Ease of set-up and cost Review Source Response from accessplanit September 11, 2019 Thank you for your review. We're very pleased that the accessplanit system is allowing you to communicate more efficiently with your customers and is saving you lots of admin time. We hope that our team is giving you all the assistance with your financial reporting, but please do not hesitate to contact us with any questions or issues you may have. JH John H. Account Manager Retail Used the software for: 2+ years ### "Good features and fairly easy to use for account managers" June 29, 2022 4.0 My experience is generally pretty good and I use it every day. Pros It wasn't that hard to pick up and learn how to use it compared to our previous LMS. New starters have found it quick & easy to pick up for most functions. Cons It can be quite faffy at times - for example, not being able to change a course name after it's been booked on unless you use an alias which isn't advised. When this happens you have to cancel the original booking and re-do it, which is a bit time consuming... Review Source MP Matthew P. Sales Advisor Construction Used the software for: 1-2 years ### "Would reccomend" May 23, 2024 4.0 I enjoy using this system, it works well for my job and would definetly reccomend Pros Easy to use and navigate your way around Cons Quite rare but there have been a couple times servers have gone down which stops you in your tracks but like I said, very rare Review Source RC Ronalyn C. Client Care Coordinator Medical Practice Used the software for: 6-12 months ### "One Of the Best Softwares" August 2, 2023 5.0 Pros This software is very easy to use and straightforward. We use accessplanit for all our training courses, manage bookings and payments. The staff members are also always ready to help Cons We are fully satisfied with the service. Review Source CA Christian A. Control of Work Subject Matter Expert (SME) Computer Software Used the software for: 2+ years ### "Accessplanit Review" April 25, 2022 4.0 Overall satisfied with Accessplanit application and the support of late from Business Customer manager and team. Pros Ease of use is key and as administrator user this is very important. Cons Current Dashboards for users are a bit busy though we've been informed we can remove some options to simplify the Dashboards users get on logging in. Review Source James L. Owner Information Services Used the software for: Less than 6 months ### "Nice interface - easy to learn" September 12, 2019 5.0 Scheduling training sessions Pros Simple, efficient interface makes this easy to learn (or re-learn if you haven't used it for a while) Cons I haven't been using it for that long; and I'm not an administrator, so I can't provide any constructive criticism on the features. Review Source Response from accessplanit September 17, 2019 Thank you for your review. We're glad that you're finding the system easy to learn and use, and that you're able to schedule all your training sessions easily. SH Steven H. Learning and Release Manager Computer Software Used the software for: 2+ years ### "Accessplanit assisted us in a professional and diligent manner from the very start of our project. " April 26, 2018 5.0 time saving, better service to clients and increase in business performance and output Pros The ability to complete tasks in a quick and easy process contained within a single system has been invaluable in increasing our business performance and outputs. The flexibility and options now available to our clients has enabled us to provide a more flexible and user friendly environment for them. Cons Certain aspects of functionality are not as easy to use as others and there is a need to understand the relationship of the data in order to do some things, however once this is understood and the process followed the issue is no longer relevant. Review Source Response from accessplanit October 1, 2018 I'm so happy to hear that you've been able to improve your customer service by using accessplanit! HW Hannah W. Customer Operations Consultant Information Technology and Services Used the software for: 6-12 months ### "accessplanit Review" September 17, 2020 4.0 Pros It's an easy-to-use service that will consolidate and streamline our requirements into one central hub. As we develop the product for our specifications and as the product develops itself, I'm sure it will cover all our bases. The team have been lovely to work with in addition, and are always on-hand to help and offer advice. Cons For our purposes at AssessTech Ltd., greater integration is required (Google calendar, for example) but this has already been discussed with the accessplanit team and is in process. There are some areas of the system in which it is not as intuitive to use (i.e. there is the odd double-click to select an item when most of the functionality comes from right-clicks). Review Source CH Callum H. Training Administrator Financial Services Used the software for: 2+ years ### "Review of AP" September 5, 2019 4.0 Pros I like the new systems versatile dashboard in which each administrator can use personalise their dashboard and make it job specific Cons Some functions from the old system have not carried through into the new system Review Source Response from accessplanit September 9, 2019 Thanks very much for your review Callum. We're very pleased that you enjoy using the new system dashboard features, and find the ability to personalise helpful. jS jon S. Training Manager Used the software for: 1-2 years ### "It is a really easy system to use and great functionality overall" July 4, 2018 4.0 Accurate data and scheduling along with good workflows. Pros I like pretty much everything and it is very easy to work out where you are with your training programme/schedule at a glance or if some one has a query it is easy to get an answer because all the information is in one place Cons The evaluations/surveys could be easier to use. These feel a bit clunky when trying to report on a course or if you are doing summative reports. Review Source Response from accessplanit October 1, 2018 I'm happy to hear that you love the workflows! If you have any suggested improvements for the surveys module you can log them as product suggestions so that other customers can also vote :) SH Sharon H. Customer Service Manager - Clients Sports Used the software for: Less than 6 months ### "Accessplanit - You will not be disappointed!" April 3, 2019 5.0 From Day 1, accessplanit have been great to work with, professional, responsive, meeting deadlines and open to suggestions for changes/improvements. Pros The ability to automate emails and SMS messaging, enables you to become more efficient in your daily work. The portal where learners can book and pay for courses is user friendly, has a modern, clean design and is easy to embed into your own website. Cons We have a number of clients who we work with and have very different uses of the system, the ability to change screens for different training providers is restricting. However we were able to change our processes to fit our requirements with the help of accessplanit. Review Source Response from accessplanit April 5, 2019 Thank you for your lovely review Sharon, we are so happy that you are getting the best use out of your accessplanit system, and hope that we can keep improving usability for you in the areas you need. JD Jon D. Finance Trainier Higher Education Used the software for: 1-2 years ### "Intuitive Software " April 29, 2019 4.0 Generally very good. Keep up the good work Pros Very easy to use. Lots if useful functionality. Cons Can be a little temperamental but not usually a major issue Review Source Response from accessplanit May 9, 2019 Thank you for your review! We're very happy that you're finding the system functionality easy to use and hope you continue to do so. ND Nicky D. Finance Administrator Education Management Used the software for: 1-2 years ### "Great software" June 30, 2022 5.0 Pros Easy to use, clear navigation. Great calendar option Cons I haven't experienced any problems when using the software Review Source VR Verified Reviewer National Training Dv. Manager Automotive Used the software for: Less than 6 months ### "accessplanit TMS " March 13, 2019 5.0 accessplanit customer service and technical support is fantastic. If I have a knowledge request or a suggestion with the system it is resolved/explored promptly. They have a continuous improvement attitude towards the system and listen and act upon their customers needs. Pros Datagrids and filters used throughout the system make for easy viewing and reporting. Cons The resource calendar seems a little behind the rest of the system and the limited number of resources that can be automatically cloned on course creation. Review Source Response from accessplanit March 28, 2019 Thank you for your review! we're so happy to hear that you are enjoying the reporting capabilities of the accessplanit system, and that your experience with our team has been a positive one. We are always striving to improve your experience as a user, so please do log any suggestions you may have for the resource calendar. HO Harry O. Driver Services Sales Team Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Very Good " April 26, 2019 5.0 I think the help from accessplanit has been really good. Any issues we have are resolved very quickly and they are always open to ideas on things that can be changed or implemented. Pros Being able to run reports and bulk upload and download large amount of information saving us a large amount of time. Also the amount of detail lets us set things up exactly how we want them. Cons Initially the software can be confusing when first using it but once i had spent some time and found the best way to work I knew exactly what I was doing. Review Source Response from accessplanit April 30, 2019 It's great that you are saving so much time on admin, using the accessplanit software, and that you're finding our help desk so efficient! Thank you for the fantastic review! PD Patrick D. Logistics Administrator Education Management Used the software for: 6-12 months ### "Easy to use, great for extracting data to excel" March 9, 2018 5.0 Pros I find it really easy to access the data I need to get to on a daily basis. I regularly need to extract data to Excel and never have any problems doing this. Cons Review Source Response from accessplanit October 3, 2018 Great to hear that you are getting a lot of value out of the system. Thanks for your feedback! LG Louise G. UK Training Coordinator Construction Used the software for: Less than 6 months ### "Highly Recommend " April 16, 2019 5.0 10/10. Extremely helpful and patient. There is no such thing as a silly question (even though I know it is a silly question) Pros The support we received when implementing this software was second to none. The software was adapted to suit our needs. Cons It took us a little while to get used to but that is normal with any new thing Review Source Response from accessplanit April 18, 2019 Thank you so much for your review! We're really glad that your implementation support and software adaptation suited you well, and hope you keep enjoying your accessplanit system! FK Fanny K. Director of Operations Hospital & Health Care Used the software for: Less than 6 months ### "Excellent TMD" October 1, 2018 5.0 We are a newly created training center specialized in surgical and interventional training. We needed to plan courses, reserve a very large list of resources, automatize registration flow, and assign tasks to team members Pros The wide range of features that fit exactly what we need The whole project plan (training, set-up, launch...) The team Cons The wide range of features could be overwhelming, but the accessplanit team is all there to assist and guide Review Source Response from accessplanit October 3, 2018 Thank you for your feedback. I'm glad that the system meets your needs. The team will be very happy with your comments! TW Tristan W. Office Administrator Accounting Used the software for: Less than 6 months ### "professional and user friendly " April 11, 2018 5.0 Pros I was only recently introduced to accessplanit at the beginning of January and it hasn't taken me long to get the hang of it, it is very user friendly and very professional. Cons Not knowing how to use certain features is my only con, but this is my own fault and not accessplanit's. Review Source Response from accessplanit October 3, 2018 I'm glad you have had such a great first impression of accessplanit! Our support team and resources are always available to help you get the most out of all of our features. CB Caroline B. Training Co-ordinator Used the software for: Less than 6 months ### "So far our experience has been excellent, staff are really professional, organised and efficient." March 7, 2018 5.0 Pros We have just been introduced to sample software so it's too early to comment yet as hasn't really had time to explore it properly. Cons Too soon to comment here as we have only been introduced to Sandbox System but so far it looks impressive! Will have better feedback in a few weeks time when we have finished training and we've had time to explore it in more detail. Review Source Response from accessplanit October 1, 2018 Hi there - thank you so much for your review! Your feedback really does help us to continue improving our service. LP Lucy P. Managing Director Accounting Used the software for: Less than 6 months ### "For the functions I need the system for it works quickly and efficiently and is easy to use" April 4, 2018 4.0 Pros Ease of finding the information I am looking for. I only need to use the system for a couple of things and these elements work just fine Cons I can see far more than I need to see for my role which sometimes gets my way. It would be nice to be able to restrict the menu to include just the functions I use. Review Source Response from accessplanit October 3, 2018 Thank you for your feedback. User permissions are an area that we are currently reviewing so please do keep an eye on our release notes! Similar Products Featured ## Related categories [Registration](https://www.capterra.com/registration-software/)[Event Booking](https://www.capterra.com/event-booking-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.